The non conformer's Canadian Weblog

May 20, 2013

Major Canadian telecommunications firms still unacceptably tend to lie

smartphones
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There is also now  some seriously stiff competition out there when it comes to smartphones these days. Choosing your phone is becoming just about as tough as deciding between various telecommunications firms or between choosing to buy laptops or tablets. Samsung S4 or iPhone 5 or HTC One now  are the most popular, but still this doesn’t make even now  choosing between them an easy task.  Never take anything for granted, get it in writing first.
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The Major Canadian telecommunications firms even Bell and Rogers still unacceptably   tend to falsely lie to you when you  first approach them and you do  ask for their cost of your new  cellphone Monthly service? as I discovered last week firsthand too. For they generally hesitatingly too do not answer you directly as to what the costs. hidden costs too,  are but instead  like Bell does often they do falsely try to divert the answer by asking you rather as to what  want with to do with your cell phone, or how do you want to use it?
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Secondly  they still do not indicate generally upfront  all of the costs, sim card cost, installation fees, monthly costs, limitations, cancellation fees, contract terms, contract period,  and if you ask them for a list of all their plans and costs, detail available as  they seem not to have it.  Very much unlike the European services where costs are competitive and fully detailed. Verizon and Videotron seem to be an exception here.  
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Smartphones are phones that make life easy with their add-on features like camera, instant connect, video calling, email, social media, games, news, entertainment etc..  So firstly how is their battery lives? Can they be readily replaced, and where? The more expensive Apple iPhone5 has half the Battery life of the Samsung S4? wow.. in the long run it will costs you much more to own an Apple iPhone5..
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Some of the things you might also  want to review first include  Length-  size , Material-, outer cover ,looks and weight. Processor and RAM- ,  storage memory-expandable?. Battery Life-   2,600mAh or 1,440mAh  or?, Camera-  Amount of MP rear and MP front ? 
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do see also
https://thenonconformer.wordpress.com/2013/04/30/canadas-monopolistic-self-serving-greedy-immoral-telecommunications-firms/
https://thenonconformer.wordpress.com/2010/01/11/the-best-iphone-to-buy-or-to-use/
https://thenonconformer.wordpress.com/2010/10/25/chilling-facts-about-cellphones-while-driving-insurance-rates/
https://thenonconformer.wordpress.com/2008/09/16/ontario-doctors-rightfully-oppose-cellphones-and-driving/
https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/
https://thenonconformer.wordpress.com/2011/09/20/bell-canada-included-now/
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May 7, 2010

The big bad CRTC Approves New Bell Internet Billing Rates Increase

The big bad  CRTC Approves New Bell Internet Billing Rates Increase, Plans.
 
The Canadian Radio-television and Telecommunications Commission (CRTC) has approved a plan to bill Internet customers by the gigabyte. Bell Canada and Bell Aliant can now charge both retail and wholesale customers based on how much they download each month. The plan, known as usage-based billing, will apply to people who buy their internet connection from Bell, or from smaller service providers that rent lines from the company, such as Teksavvy or Acanac. The CRTC also approved an additional speed option. The CRTC is letting the service providers introduce the pricing plan to its customers, called usage-based billing, whether a customer gets Internet access from Bell or from smaller companies that get their access through Bell’s lines. Some Internet Service Providers that get wholesale services from Bell had opposed the plan, initially presented last fall, saying they could not differentiate their product offerings from Bell’s under such a scheme. The CRTC noted that it also received a number of individual comments, mostly opposed to the proposal. Usage-based billing is seen by providers like Bell as one way to control or manage demand on their networks, often caused by heavy downloading or so-called P2P traffic. For more information, visit http://www.crtc.gc.ca/eng/archive/2010/2010-255.htm 
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Why  are the prices always going up for Bell and the customers instead of down overtime? The CRTC clearly is either incompetent or corrupt. We’d like to be billed in accordance with the contract that we had signed with Bell. Didn’t realize that Bell  could just change the terms of a contract any old time Bell  wanted. It does not take a genius to know that the CRTC have given Bell a license to steal more money from the consumers, customers and Bell providing very little in return back to the customer, Bell still provides lying,  lousy customer services, including the slow down of email and their capping of the downloads too.. Computers, networking hardware, all the tech stuff needed to get the Internet to your door gets cheaper every day…. Hard drives used to be thousands of dollars for 5 megabytes…. now they are pennies on the gigabyte(1000 megabytes)…. Yet Rogers and Bell seem to keep on raising the prices…. they are greedy for a start.
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SEE ALSO
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
https://thenonconformer.wordpress.com/2010/04/19/just-cause-you-got-a-smartphone/
 
https://thenonconformer.wordpress.com/2009/10/03/insuring-adequate-consumer-protection/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access
https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico
https://thenonconformer.wordpress.com/2008/12/18/unfair
https://thenonconformer.wordpress.com/2009/04/20/bell-internet
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds
https://thenonconformer.wordpress.com/2008/04/26/and
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs
https://thenonconformer.wordpress.com/2008/04/19/bell-lied
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too
http://postedat.wordpress.com/2009/08/29/pay-back-revenge/
https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/
https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/

October 21, 2009

CRTC delays usage-based internet billing

 0BELL INTERNET

CRTC delays usage-based internet billing .  The CRTC is holding off on implementing an order that would allow Bell Canada to charge smaller internet service providers based on how much their customers download each month.  The regulator on Wednesday ALSO announced that ISPs would only be able to use network management measures such as traffic shaping and slowing if economic measures, such as infrastructure investment and usage limits, failed to curtail congestion. The regulator on Wednesday said it needs more time to consider comments submitted by Bell, MTS Allstream and a group of smaller ISPs on its earlier provisional ruling, made in August. That order was supposed to take effect Nov. 10, but will be delayed until the regulator has had a chance to assess all the comments.The CRTC did not say when it expects to make a final decision.  Bell is without a doubt the worst company I have ever seen. I will never do business with them. Voice your opposition to the CRTC’s net neutrality ruling allowing traffic shaping.   http://www.consumersforinternetcompetition.com/  I agree , get rid of the CRTC, what a money hole! lets just allow Bell (and Rogers for that matter) to charge us more instead of trying to improve our internet service. I read that report ranking countries and their internet service….Canada didn’t do very good, and this kinda thing isn’t going to make it any better.  When is Canada going to get legit internet, cable and mobel phone competition and end this monopoly?  http://www.cbc.ca/technology/story/2009/10/20/usage-based-billing-bell-mts-isp.html
 
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
 
BELL-canada-corrupt

Top 10 reasons why Ottawa must reverse the CRTC decision:

  1. Bell, Telus and the large cable companies now control 94% of the residential internet services market in Canada. This dominance stands in stark contrast to the competitive dynamic and choice that existed when internet access was first emerging. In 1998 competitors had 47% of the residential market however as high speed began to emerge competitors’ market share began to drop dramatically and is now virtually non-existent because the former monopolies have denied competitors fair economic wholesale access.
  2. In the late 90s Canada was also leading the world in broadband deployment and state-of-the-art networks. Now Canadians pay more than all other G8 countries and get less.
  3. Canada needs the latest and best technology solutions in order to stay competitive. If we allow more monopolization and less competition, there will be no pressure to innovate, and the Canadian economy will suffer.
  4. Bell and Telus were subsidized by taxpayers to build their networks, and we all did that because we wanted the networks to help serve the public interest, not just the private interests of the telephone companies. The networks should continue to be regulated to ensure they serve the public interest, since we helped foot the bill to construct them.
  5. Canada should be leading the world and Canadians should be receiving the innovation and choice that vibrant broadband competition would bring. This will not be achieved by allowing, as the CRTC is doing, the unregulated former monopolies charge retail customers what they want and to use their network dominance to eliminate competitors.
  6. The evidence is clear from the past….when we have competition in broadcast and telecom markets, consumers get more and better services, at lower prices. Turning back the clock would produce exactly the opposite effect.
  7. The US tried the approach the CRTC is advocating and it was a disaster. Estimates are that the cost to the US economy were $66 billion and 234,000 jobs.
  8. If the federal government lets Bell and Telus have the power to harm competitors, smaller towns and rural Canada will suffer most. We need to stand up for all parts of Canada.
  9. Bell and Telus, like most companies, offer more attentive service and more attractive offers when they know you have a choice.
  10. The past rules have not harmed Bell and Telus on the contrary, they are among the largest and most profitable companies in Canada.

 

September 9, 2009

Skype, Magic Jack

 
skype_1-266x400 
 
Skype finally hits iPhones in Canada.  Skype is finally releasing a downloadable application for Apple’s popular iPhone in Canada,   Iphone and iPod Touch owners will be able to download it to their device for free, whereupon they can use Skype’s internet-based calling service. This is the beginning of the end for the telcos. Sell your Rogers, Bell, Telus stock today. As free WiFi continues to spread there will be no need for voice or data plans. Who is going to drop 100/month when the exact same service is available free? see   http://www.iphoneincanada.ca/tips-tricks/how-to-make-unlimited-calls-to-canadausa-with-skype-on-the-iphone-for-3month/  “Wireless carriers have so far prohibited the application from using the iPhone’s cellular internet connection to make calls, because doing so means customers could drop their voice plans altogether.” The companies want control, control, control. The (very bad) CRTC will stand up for the rights of all big businesses to push consumers around and deliberately remove features that people want, leaving no alternative.. I took a MagicJack * option and for about $100.00 I have no more phone bills for any calls in North America for six years and that included the hardware as well.  With an American number (mine is out of Seattle) and wireless connectivity everywhere and anywhere in the world there is an open network; MagicJack is not subject to the same whims and requirements of the myopic Canadian regulators… let alone the needs of law enforcement.  Plug any phone into MagicJack Never pay a monthly phone bill again! Free local and long distance calling in the USA and Canada. 100% Risk Free 30 Day Trial ) http://www.cbc.ca/technology/story/2009/09/08/skype-iphone.html?ref=rss   
 
Skype for iPhone is now available in Canada :)  and download it now (opens in iTunes/App Store).  Skype released an upgrade version 1.2 for the iPhone last Friday that added features such as call forwarding, the ability to send SMS (short message service) messages and improved quality of computer-to-computer calls, which are free. Skype [free – iTunes link],  is finally available for iPhone and iPod touch users in Canada.  http://www.theiphoneblog.com/2009/09/09/skype-iphone-canada/ 
   
 For iPhones right out of the box you can…
-Sign up for SkypeOut credit to make Canadian/USA long distance calls for 2 cents/minute.
Sign up for a Skype subscription plan and make unlimited calls to Canada/USA for $3/month.
-Download Skype from Canadian iTunes instead of going through US iTunes
 
 
iPod nano 5th Generation Teardown   http://www.ifixit.com/Teardown/iPod-nano-5th-Generation/1157/1 Popular Repair Guides
  
Skype – Make free calls and great value calls on the internet With Skype you can make free calls over the internet to other people on Skype for as long as you like, to wherever you like. It is free to download, Skype (pronounced /ˈskaɪp/) is a software application that allows users to make voice calls over the Internet. Skype-to-Skype calls, video calls and instant messaging are free, any time of the day or night, anywhere in the world. Call phones from Skype Save money when you call landlines and cell phones around the world at low, per-minute rates. Or, buy a subscription for unlimited calls.* Download Skype to get started You need Windows 2000, XP or Vista to run Skype. Skype is costing money to run,  in much the same way that YouTube has become a financial burden for Google. Both companies have wrestled long and hard to monetise these businesses to a point where they become cash flow positive. There is no question that Skype is a popular service and that it offers a great set of features to users. It also has great appeal to small businesses and sole traders, allowing users to run their entire business from a laptop. Skype is not a replacement for your traditional telephone service and cannot be used for emergency calling. http://www.skype.com/intl/en/getconnected/
 
 
* Magic Jack – Not A Bad Gadget for Free Calling But Forget About Customer Service if a Billing Error is Made  All the Clear Calls You Want – But Little Customer Support on Mistakes They Make in Charges, just like most firms it seems anyway.. Magic Jack is a tiny gadget that plugs into the USB port of your PC. Any phone can then be connected to Magic Jack, and – voila – all the free domestic calls you want (and prepaid International calls can be made for .02 a minute). When purchased by calling the number shown in the infomercial Magic Jack, itself, costs $39.99.  System requirements include Apple/Mac, Windows XP or Vista, as well as a high-speed Internet connection. I do not recommend ordering the device over their automated phone order-processing. It is too easy to have an error occur at the end, when they ask if you want priority shipping, the second year, and any additional devices. They do have their website, where orders can be placed and where, perhaps,  errors may be less likely to occur. MagicJack is now being sold at a number of retailers (which is very different than when I purchased mine).  In view of the guarantee on the device, I, personally, don’t see how anyone can go too wrong with it.
 
Telus unable to sign new mobile customers… “poor customer service from telus is news?  That’s a “Mickey Mouse” Provider anyway.  Am I am supposed to feel sorry for them? Does this warrant coverage? Karma someone said.. Wait, people are still signing up for Teuls? You can’t speak to anyone……and when you do it’s like talking to your dog…….the only difference is you get a responce from your dog. .. their high speed internet services are also terrible. Poor customer relations as well as trouble getting thru technical support.  Telus probably went over thier bandwith cap or even better..they are throttled… by Bell or Rogers?  Maybe telus should find a better service provider. Telus uses a lot of Dell equipment which should be all you need to know.  this couldn’t happen to a better gouging, money hungry corp. Their record of poor service and arbitrary contract fees, etc has finally caught up with them. My most common telemarketing call: Telus, of course. Desperate fools, I’m NEVER coming back. I’ve had satellite with Bell (terrible service), I’ve had a cell phone through Rogers (nightmare) and both internet and landline through telus (clunky incompetent service)… None can I say went smoothly.  Is anyone happy with any Canadian provider? ” http://www.cbc.ca/consumer/story/2009/09/09/telus-new-customers-outage.html
 
I really do love to read the news comments at the CBC or the Globe & Mail.. they are very hilarious too.
 

Do always  check your actual ISP speed http://www.acanac.ca/speedtest/  check for the blatant theft-corruption on a daily basis and ask them to fix it immediately as well..

 
Do see also
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/

August 19, 2009

Phone companies internet at disadvantage

LAPTOP

Telling the truth to all is the best way to deal with any matters now still too.. bad customer services included now.

Internet Cable can be modified cheaper and faster to attain higher speeds over the phone lines

Now “The cable providers have a significant speed advantage over most of Canada’s major phone companies, which provide internet connections over phone lines. Bell and Telus, the two biggest phone companies, are offering speeds with a current maximum of about 15 megabits at a cost of $60 and $53 per month, respectively. In Quebec, Bell has been hemorrhaging phone and internet customers to Videotron, which offers better speeds and prices.

Many of the cable companies are using a network technology known as DOCSIS 3.0, which actually lets them offer speeds higher than 50 megabits.

Canadian internet providers have been criticized for being too slow in rolling out next-generation super-fast internet speeds, and for charging too much for existing services.

A study last week by the Organization for Economic Co-operation and Development found Canada had the second-highest rates for high-speed internet services ranging between 12 and 32 megabits per second, next to only the Slovak Republic. In Japan, ultra-fast connections of 100 megabits per second are being sold for just over $50 Canadian.

Rogers, Cogeco and Videotron are, however, offering faster speeds than just about every American internet provider.  Rogers Communications is boosting internet speeds in the Toronto area, but will charge a premium for the service. The company announced its new Ultimate High-Speed Internet service with a top download speed of 50 megabits per second, up from 18, and a monthly usage allowance of 175 gigabytes in select parts of the Greater Toronto Area. Customers who currently subscribe to the 18-megabit service will see their speed automatically boosted to 25 megabits at no extra charge, Rogers said.

The new service is considerably faster than the best offered by Rogers’ chief rival Bell Canada, which has a maximum speed of 16 megabits per second, but at $150 a month it is also more expensive than comparable services offered elsewhere in the country.”

” Probably the fastest in Canada? It’s also probably one of the most expensive and slowest compared to other countries. “

“More ISP/Telco lies.  What they are saying is “up to 50MB” and then they’ll throttle your apps to 30k. “NetNeutrality.ca

 

 “a monthly usage allowance of 175 gigabytes” At the speed of 50Mbit/sec you would use up the 175 GB of allowance in just over 9 hours for downloading…” and what do you do the rest of the month?”

” I think it is misleading for the article to talk about these speeds without pointing out that they are all theoretical and that they have nothing to do with the actual speeds that you will get. It doesn’t matter if Rogers has equipment that is capable of a zillion Mbps if they over-subscribe so you only get a trickle during busy periods.”
“The headline should really read “Rogers Offers 50MB Download and Will Finally Deliver the 10 You’ve Been Paying for All Along”  I have never seen my connection at the full amount I’m paying for. I don’t care how fast they *say* it can go, I care how fast it *actually* goes.”
 
” Why bother upgrading to 50Mbps when u cap, & throttle us we pay for 50mbps u give us 70kbps /sec on our torrents, rogers, bell, aliant & telus u can go …”
“In Stockholm you can get a 100Mbps symmetrical connection (upload and download at 100 at the same time) for about $12 a month.”
” So they throttle their users, steal back bandwidth so they can offer a premium service their customers will never see…. These guys are so badly over-subscribed I’d be amazed if users saw a quarter of that speed.”  http://www.cbc.ca/technology/story/2009/08/18/rogers-internet-speed-boost.html

The Liberals are just as bad as the Conservatives in not dealing in Canada  with the lying, price gouging communication firms..  The federal, provincial governments, the CRTC, Conservatives, Liberals  unfairly maintaining  archaic, monopolistic telecommunication firms, that are often   bloated, cost ineffective, incompetent, over staffed, un-competitively managed as well is the main reasons consumer costs falsely keep on going up now.

In its first year, 2007-08,  CCTS was still unable able to resolve about 40  per cent, of the complaints according to its own website. What a very high failure rate.  About one-third of the complaints were related to wireless services. 40  per cent, that is about the number of unhappy Customers with Bell’s Internet services too https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/
 
Subject: Re: CCTS #02010400029439
Thank you for your poor reply, lies, buck passing. But my complaint is still only with one specific firm Bell Canada that I have had a contract for many years and Bell had breached falsely my contract and falsely had disconnected my internet services and I am asking 2500 dollars in damages FROM BELL FOR THEIR INADEQUATE SERVICES HERE  TOO.. NOW  DO FULLY DEAL WITH IT AND THANK YOU. 
Yes it is true that Bell Telephone is still  always seeking news ways by hook or crook as well  to make more money cause it undeniably still loses it’s dissatisfied customers faster than it can gain them.  Bell itself now is always lying for years has always told me it is someone else’s fault for the internet problem and not Bell’s. “Do note that my Bell internet services profile, download speeds  varies, varied from 1 megs, 2 megs, 5 megs, 6 megs, 7 megs, depending on the weather, the day of the week, etc.,  and now all  contrary to Bell’s promises, advertisement of a steady High speed system too, etc., or Bell’s past advertisement that ” Bell delivers reliable Internet access, assuring consumers that they can get on the  Net when they want to and stay there as long as they need”…is also clearly a lie….” Bell’s advertised “Choice of consistent super fast speed” is also a lie for the speed undeniably was slow and varied and too often…  Bell’s advertised “Best price” is also a lie.. and please all do  still deal with Bell’s false capping of my bit torrent too.. on my unlimited download Bell account in Canada.”  Bell for certainty cannot be trusted, it can only be trusted to lie, Bell along with many DSL ISP undeniably lied in their past Internet  ADDS for many years about the advantages of  the internet DSL over Cable too. “The speed advantage of DSL over cable is much higher”, ” DSL-based services results in the ability to guarantee the bandwidth provided by the high-speed DSL connection” ” Cable service providers usually don’t quote absolute performance numbers like the DSL vendors” In real fact Major Canadian DSL vendors like Bell never met their promised speed CONTINUOUSLY or reliably now too anyway and most of the time they were far short of it tooThere was, also is a need for regulatory Government intervention of Bell, ISP providers practices, advertisements too. There has been a lot of evidence, allegations about Bell’s bad  managerial practices,  and it’s motives. It’s mostly been  warranted. Bell  wrongfully sees itself as the sole judge of disputes in their contract obligations too. ..  Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.  I TOO NOW have been discussing, detailing on the net Bell’s inadequate pretentious, poor services, internet and customer services, specifics included now for many many months.. even in October 2007 http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html   
 
What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had  become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and  to many others in my city for years now too.. and then Bell had even  lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so  that clearly greedy Bell can continue stay in business to make more money.. and so who really cares now about the customer’s good welfare in reality? now? What not Bell itself, not the CRTC, not the federal government, not our Prime Minister Stephen Harper, not  the the federal Minister of Consumer Affairs, Jim Prentice..  not  any provincial consumer affairs Minister, but only the citizens, the news media, and the NDP party care about the citizens  good welfare really it seems. Not acceptable for sure too!   https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
 
Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..  ( Acanac Inc. http://www.acanac.ca  , and do  see their speed test ). BELL EXECUTIVES HAVE BEEN  TOO CHEAP, AND STINGY TO SPEND THE NECESSARY MONEY TO DO THE MUCH NEEDY UPDATES TO BELL’S INTERNET WHICH DO LACK FULL CAPACITIES TO SERVICE ALL THE PRESENT CUSTOMERS, NEVER MIND ALL THE FUTURE ONES, SO THEY HAVE TO THROTTLE THEIR SERVICES
 
 More and more, Bell, Sympatico Internet users are finding Web browsing a lot less fun these days for  it took a little time to load the pages, there is continual internet connectivity problems for their Bell ISP provider is totally unreliable, dishonest, inadequate too.  
 
Bell has always had it’s spin doctors spin, lying..  Now this Mis-advertisement of the actual speeds attained  also reflects the common  problem we tend to  have also in Canada with the false, misleading advertising, trade practices by Bell, Rogers, Videotron in regard to the speeds of their iPhone and DSL, ADSL, cable internet services. These Communication, ISP firms amongst others are known to inflate, advertise substantially higher speeds than the consumer will actual get next get on the average, and the  next related internet congestion cause web connectivity problems, and also reductions of the downloads speeds too..
 
Bell firstly has also not been transparency about it’s internet capping as well now..  Major Canadian DSL service providers commonly employ bandwidth / speed caps for residential customers. Bandwidth caps place an artificial limit on the maximum speed a customer can achieve by monitoring their indCOMPENSATION as soon as possible.ividual traffic flow and throttling network packets .Providers concerned about the capacity limits of their network  implement a cap so that they can accommodate more customers, and make more money and undeniably  do not do this for the sole benefit of the consumer but mainly their own. But I have said much of this before for many months now too already even that Bell will lie, divert the truth and basically try to say that the customers are all still stupid, and the customer’s own computer’(s) are at fault,, they are lacking sufficient processing power or memory, cache and they  cannot keep pace with a high-speed Internet connection. Or the spyware, viruses on the computer when that rarely is the case now too for the slow internet speed,s but rather it is mainly due to Bell’s own faulty, and poorly maintained and poorly serviced equipment…  Bell is one of he biggest liar that I have personally dealt with too..  I had written 300 letters to Bell trying to get simple, straightforward satisfaction, appropriate payment,  answers from them and of course they dishonestly refused to provide any answers.. all they Sasha Rollins,  did eventually is double bill me and next cut of my internet for complaining too much to them.. real perverse people. Nevertheless I posted a full log for about 2 years on the net, too all of the major news editors, major politicians now too  for all to read, and Bell undeniably now did not try to deny it too, as to how crooked they were and how poorly they had actually responded to their false breach of my internet contract too. I now do realize that I have been told many times now by Bell on the phone, on the net that my internet account matter now has been escalated to the Highest level at Bell, specially Bell executive care services, and that as usual I  have been lied too. Bell should pay for internet throttling, Breach of contract too. Telus says Bell should pay for internet throttling dispute: Telus Corp. is supporting consumer groups and small service providers in seeking legal costs from Bell Canada Inc. in a dispute over the throttling of internet speeds. Telus had said it agrees with the Public Interest Advocacy Centre and the Canadian Association of Internet Providers, who say that because Bell started the whole argument over throttling, the company should be liable for all the costs whether it wins or loses the dispute. http://www.cbc.ca/technology/story/2008/09/19/tech-bell.html http://www.cbc.ca/technology/story/2009/08/14/telecom-complaints-ccts-bell-rogers-telus.html
  
 Bell Sympatico now even  wanted an extra payment of 75 dollars if I do not return ASAP their high speed modem as soon as possible, conveniently forgetting that they themselves had wrongfully had breached my ISP contract, and also that they had falsely refused to refund me for an  overcharge of an  extra 55 dollars, to me for this  high speed modem that I had never even requested from Bell Sympatico in the first place, and they too easily seem to forget that  fact they Bell Sympatico had falsely also now tried 4 times to withdraw, steal my  money from my bank account even during the time I as supposed to have  free 6 months high speed unlimited internet as well. An agreement they too had falsely breached now too. Now Bell Sympatico’s executive care  Sasha Rollins had  complained to me in writing 3 times back that in the last 18 months I have written 280 letters of rightful complaints to Bell about their inadequate, pretentious, services, even their false breach of their contract obligations. Me I am even next still even rightfully complaining to Bell Sympatico now that I had even firstly to to write any of these 280 letters of complaints to Bell Sympatico, and I as a direct result do even rightfully still do demand full payment of 2500 dollars from Bell Sympatico NOW  for all my wasted time in even having now to do so now as well, plus further payment for the many years I had paid for a high speed internet services but never got one from Bell Sympatico as well. And I rightfully still expect this rightful  2500 dollars payment to me now from Bell Sympatico ASAP AS WELL , and  so also  NEXT  I too will demand an extra 250 dollars in payment  if they do not pay me my 2500 dollars

From:Responsewebadmin@ccts-cprst.ca<webadmin@ccts-cprst.ca>;

 Sent: Tuesday, August 18, 2009 1:12 PMSent: Tuesday, August 18, 2009 9:04 AM  Subject: CCTS #02010400029439

Dear sir,

Thank you for contacting the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to receive, facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.

The scope of CCTS’ mandate is set out on our website: http://www.ccts-cprst.ca

Unfortunately, this matter is not an Eligible Complaint within the meaning of our Procedural Code and is therefore not within the scope or mandate of the CCTS. The CCTS handles complaints on a specific case by case basis.  Your complaint pertains to the market of the internet service by all the service providers in Canada. This matter is not within the definition of an “Eligible Complaint” with regards the CCTS’ Procedural Code section 1.1(j).
Therefore, the CCTS cannot process your complaint.  The Procedural Code can be found at:

www.ccts-cprst.ca/en/attach/Overview/CCTS_Proc_Code.pdf.

You may wish to contact the CRTC at 1-877-249-2782 or the Telecommunications Service Provider (TSP) of your choice as they may be able to assist you with this matter.

If you have any questions or concerns regarding your complaint, or anything contained in this correspondence, please do not hesitate to contact us.

CCTS P.O. Box 81088 Ottawa, ON K1P 1B1

1-888-221-1687

Sincerely, CCTS Assessment Team

 

do see also

https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/

https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail

https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access
https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico

August 15, 2009

CRTC is clearly in Bell’s bad pocket again

 

bell-internet-isp2

 Online Petition Stirs Commentary with Calls for End of CRTC mediacaster A petition calling for the dissolution of the Canadian Radio-television and Telecommunications Commission, (CRTC) says the regulator has become a burden on the Canadian public, and should be replaced with a new regulator

Dissolve the CRTC ! p2pnet.net

Toronto Star – Neoseeker – Macleans.ca – Dslreports
 

Dear Minister of Industry,

The Canadian Radio-television and Telecommunications Commission (CRTC) was created for the purpose of ensuring broadcasting and telecommunications systems serve the Canadian public and ensure that Canadians have a wide variety of options to create and view works of media or communicate across the country and the entire world.

We, the undersigned, believe that the CRTC has become a burden on the Canadian public and are failing to perform their duties in the interest of the Canadian public and that of a fair and unbiased telecom policy.

Scrap the CRTC, petition urges  An online petition to dissolve the CRTC  . The petition, at http://dissolvethecrtc.ca/   and on   Facebook and Twitter,  was started Saturday by Mike Lerner, a 23-year-old Ottawa software company employee, who was frustrated by a decision to allow Bell Canada to institute usage-based billing on its wholesale internet customers. The Canadian Radio-television and Telecommunications Commission last week provisionally approved Bell’s request to require independent companies such as TekSavvy and Acanac, which rent parts of its network to supply their own services, to charge customers by how much they download.Independent providers typically offer customers hundreds of gigabytes of usage where Bell’s most popular service allows only 50 gigabytes a month. Smaller providers now say they have just under three months to migrate their customers on to similar usage models. Once those plans are implemented, they say, their services will be indistinguishable from Bell’s.  The CRTC, the petition says, is failing in its mandate to protect competition and look out for the interest of Canadian consumers and has for the past three years shown “undue preference in the interest of commercial entities and their preference for traditional business models over competing models that would create competition.” “We, the undersigned, believe that the CRTC has become a burden on the Canadian public and are failing to perform their duties in the interest of the Canadian public and that of a fair and unbiased telecom policy,” it says.Lerner told CBC News the government needs to replace the current regulator with a body that is staffed by people who are in touch with the new technology and competition models being introduced by the internet.”You need some people who have experience with telecom but you also need some people who understand the new types of competition. They just don’t have any experience in that field,” he says.  http://www.cbc.ca/technology/story/2009/08/19/crtc-petition-dissolve.html?ref=rss

 

This is all really unacceptable. Monopolistic, big bad Bell is allowed to violate basic  contract laws as well again.

 “Want to know why this happens?  Wander around the building in Gatineau where the CRTC offices are. Nothing but hundreds of middle aged women who have never used bittorrent, never downloaded a software update, and never used an open source application.  People completely out of touch how technology is used today!   What DO they care about? Their Big Pension Countdown!”
 
If the CRTC isn’t going to do their job, then we at least need to examine Bell’s anti-competitive practices under consumer protection laws. They all need to be brought down a few notches. I’m convinced the CRTC is hindering the advance of technology and broadcasting in this country.”
 
The CRTC’s time has come! Enough pandering to big business interests. I urge all Canadians to support this initiative. The consequences of not supporting this and net neutrality will diminish the online experience for all Canadians for years to come. ” 

Rogers, Bell, Videotron, Shaw, Telus  all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC or the federal Conservatives as well included. This consumer price gouging perversity has got to stop. I asked the Liberals and Iggy to rightfully speak out against this, and I am  still waiting to hear from them? Why are they not talking about this as well?

Sadly to many of us are like sheep, we do what we are told, because we are fearful of negative consequences, sheep are often afraid of their own shadows as well.. but unfortunately we do not have the luxury of being abused, whether it is verbally, physically, mentally, or what ever.. cause the abusers tend not to stop their abuses upon us unless they themselves do feel some real , personal negative consequences in reality. I too have found when being abused that screaming rape in a loud voice in public, full public exposure and calling the police, demanding the appropriate rightfully prosecution works the best.. sadly the too often lazy, pretentious, inadequate police, watchdogs  themselves can be a real part of the problem and not the solution, so I next expose the bad cops and all the bad watchdogs, politicians  readily as well.

see also https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/

“Bell to charge small ISPs by usage

Last Updated: Thursday, August 13, 2009 | 11:45 AM ET  By Peter Nowak, CBC News

The Canadian Radio-television and Telecommunications Commission has approved a request by Bell Canada to implement usage-based billing for its wholesale internet customers.

The decision, made on an interim basis, could result in lower download limits for customers of smaller companies such as Teksavvy and Acanac that rent portions of Bell’s network to provide their own internet services.

Smaller ISPs, which typically allow customers to download hundreds of gigabytes a month, may be forced to lower their limits to Bell levels. Bell’s most popular plan allows customers to download 50 gigabytes a month.

The CRTC on Wednesday also approved a request from Bell that will allow the company to charge small ISPs 75 cents for every gigabyte over 300 that their customers use.

Smaller ISPs had fought the requests and said if granted, their services would become indistinguishable from Bell’s. The CRTC last year also allowed Bell to extend its traffic management practices, where certain uses of the internet such as peer-to-peer file-sharing are slowed or “throttled,” to smaller ISPs.

Independent companies are therefore required to throttle their own customers as well.

Although the CRTC ruled in favour of Bell during the throttling dispute, it also launched an inquiry into the larger issue of net neutrality, or how much control internet providers should have over the connections they provide to customers. The regulator is expected to make a ruling on net neutrality by the end of the year.

Consumer concern

Internet experts said that with usage-based billing, the CRTC has once again ruled in favour of Bell at the expense of consumers.

“It raises significant competition concerns since it suggests that independent ISPs will further lose their ability to differentiate their services,” University of Ottawa internet law professor Michael Geist said.

“It also calls into question Bell’s claims during the traffic management hearing that they can’t differentiate between providers since the implementation of [usage-based billing] would mean much more detailed info about end users.”

Mirko Bibic, head of regulatory affairs for Bell, said the company’s network-management technology is capable of differentiating between wholesale customers for accounting and usage-based billing purposes but not for traffic shaping, a fact that was made clear in its filings during the CRTC hearing.

“Our statements to the CRTC were and have always been accurate,” he said.

Bell stopped offering unlimited downloading to its own retail customers a few years ago. Throttling and usage-based billing are key parts of its strategy to fight congestion on its network. Critics, however, have said that Bell has so far failed to prove its network is congested.

Rocky Gaudrault, head of Teksavvy, was angry with the CRTC’s decision and said it will limit his company’s ability to offer new services such as television over the internet and could see an increase to customers’ bills of $10 to $20.

“Today’s decision has to send a clear picture to those the CRTC have to answer to,” he said.

“Someone needs to step in and audit how these lawmakers come to their conclusions as predatory tactics, which last I checked were not allowed in Canada, are being allowed to march through the regulatory gates without any resistance, all while laughing in the face of both Joe competitor and Joe public.”

The CRTC has given small ISPs 90 days to prepare for the implementation of Bell’s usage-based billing.”

” Today the CRTC just proved they are corrupt. Only a person of an IQ of less then 80 could not tell this is bad for consumers, Indy ISP’s and small home run businesses.  One of the board members of the CRTC is a former bell and rogers employee, I wonder how much he is taking under the table in cash or stocks.”

“Unbelievable! The CRTC should be dismantled immediately and/or there should be an inquiry into it’s board members. The CRTC does not represent or protect the best interests of Canadians or any company other than the already established monopoly.”

“The CRTC screws Canadians.. AGAIN. This agency is rapidly wearing out its welcome. When Bell is wholesaling access to its system it has NO BUSINESS even knowing anything about the usage of individual customers of another company! It need only know the total usage by Teksavvy (or whoever else) and bill accordingly. Even the wording used by the CBC in this article is slanted. By expressing the issue this way “Smaller ISPs, which typically allow customers to download hundreds of gigabytes a month, may be forced to lower their limits to Bell levels. Bell’s most popular plan allows customers to download 50 gigabytes a month.” CBC is taking sides in a much more complex issue than this paragraph describes. Net neutrality NOW. “

” “Someone needs to step in and audit how these lawmakers come to their conclusions as predatory tactics, which last I checked were not allowed in Canada, are being allowed to march through the regulatory gates without any resistance, all while laughing in the face of both Joe competitor and Joe public.” Brilliantly put. Our internet privileges are slowly being stripped away from us for more and more profit, and the CRTC hasn’t done a thing about it.  Crooks.”

” I find it incredibly ludicrous that the CRTC is made up of ex-Bell cronies! How in the heck is THAT fair and unbiased? Whatever Rocky has been cooking up to deal with the throttling fiasco, he had better shift into high gear and really start researching his options on a fail-safe plan to rid the TekSavvy name from Bell’s medusian gaze forever. Or its out of business for his family for GOOD.  Bell doesnt want you using Usenet, P2P, Torrents, FTP, VOIP or YouTube HD without forking over 50% of your paycheck. Who else in this world has those kind of markups? Answer: The Mafia.  Time to change tactics with Bell. Writing angry letters is not going to cut it anymore.”

“The members CRTC should be investigated. These bunch of crooks are really the public enemies.” ” Canadian Regulators Send Another ( Pornographic) Love Letter To Bell”

http://www.cbc.ca/technology/story/2009/08/12/bell-crtc-internet-usage.html?ref=rss

I have just renewed a one year unlimited download contract with Accanac/Bell.. I rightfully oppose to Bell. CRTC putting any caps on my downloads. My tracking number is: 0010400029439    http://www.ccts-cprst.ca/en/

 

CBC had said “ Bell stopped offering unlimited downloading to its own retail customers a few years ago. Throttling and usage-based billing are key parts of its strategy to fight congestion on its network. Critics, however, have said that Bell has so far failed to prove its network is congested. ” SPECIFICALLY AS OF AN 1,2008 THAT IS NOT REALLY A FEW YEARS AGO BUT ABOUT 1.7 YEARS AGO..  and the move was clearly made to allow Bell to offer rental of  it’s own movies, to provide internet phone for iphones, and to encourage people to get Bell TV  as well

 

Bell is always seeking news ways by hook or crook as well  to make more money cause it undeniably still loses it’s dissatisfied customers faster than it can gain them

 

PS   Australia biggest ISP admits to lying Wednesday, August 12, 2009 | 11:15 AM ET CBCNews.ca. Last week saw an interesting revelation from Telstra, Australia’s biggest phone and internet provider. New CEO David Thodey admitted to a court that Telstra had lied to block rival internet service providers from accessing its network. Under previous CEO Sol Trujillo, an American, Telstra had told other ISPs that several of its downtown telephone exchanges were full so they couldn’t install their own equipment and thereby provide customers with their own services. There was, in fact, plenty of space but Telstra was playing dirty tricks to cut its competitors off at the knees.

” These things ARE happening, perhaps not to the extent of demolishing bathrooms, but the lying about full areas definitely occurs. In fact, some small ISPs have had such problems with this that they advise potential new customers to sign up with Bell for a month (no contract) and then migrate over to the wholesaler. This is because when wholesalers put in the line request, they are often told that the customer can not receive DSL or that the customer will receive a much lower speed profile.

In regards to the Competition Bureau, our Bureau consciously ignores all anti-competitive behaviour from Bell. When Bell started throttling its retail customers, they lost a large number of subscribers to DSL wholesalers. Bell then unilaterally and magically decided that their network was congested because of wholesaler traffic and started throttling their wholesalers. This was an unbelievably anti-competitive move. However, how did the Competition Bureau respond? They referred all complaints to the CRTC, claiming that all telecommunications issues were the responsibility of the CRTC. Fast forward a few months. An association of small Canadian internet providers, the CAIP, files a tariff application with the CRTC asking for access to Bell’s new upgraded network. The CRTC agrees and gives Bell notice to submit their expected costs from this move. What does Bell do? Bell ignores the CRTC order and instead submits a proposal to impose Usage-Based-Billing on all wholesalers, with absolutely ridiculous overage fees of nearly $1 per GB, with no maximum penalty. The CRTC recently granted this proposal on an “interim” basis. This, despite the overwhelming submission of comments against the proposal. The CRTC even acknowledges that the proposal discriminates against wholesalers, but claims that it is not “unjust discrimination”? Huh? It is worthy to note that Bell Retail is NOT included in this proposal, and Bell only just today added a new $5 for 40GB insurance plan to its offered internet services. Smells like anti-competitive behaviour to me.”  http://www.cbc.ca/technology/technology-blog/2009/08/australia_biggest_isp_admits_t.html?loomia_si=t0:a16:g12:r5:c0.0952911:b27157388 

see also 

 

 http://www.cbc.ca/technology/story/2009/08/14/telecom-complaints-ccts-bell-rogers-telus.html

July 15, 2009

I cannot trust you, FOR you lie to me all the time

 pinnochio

 
 
I heard firsthand one teenager saying to another teenager yesterday, “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation, and it also reminded me with my past years of undeniable dealing with Bell related to my internet download problems, they too had  lied to me all the time, by not admitting the truth first that there was a problem, nor next honestly admitting the cause of the problem. It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well. http://blog.blazingangles.net/whatsthis/2007/09/the-art-of-lying-1.html
 . 
Now take this statement for example.. about the CRTC’s Farcical hearings on the regulating of the interent speeds, the Internet upload and download speed controls.. https://thenonconformer.wordpress.com/2015/05/22/thye-lied-mislead-about-the-internet-speeds-one-gets-at-home/
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“Currently there is no regulatory commission. Over Internet Service in Canada. Whether it be quality or privacy period.  I wrote a letter to the CRTC myself. About a breach of contract of server. Reply; Due to the lack of internet servers.. Have taken no stance in regulating them. Realizing the need for Canadians to have internet services available. you may try. Office of Consumer Affairs. Consistent quality, and privacy. As stated by contract agreement. Must be upheld. By Whom? ” http://www.theglobeandmail.com/report-on-business/crtc-asks-who-should-be-internet-traffic-cops/article1215954/
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 ” I came across a Canadian Press release yesterday talking about the poll and it really bothered me. No, the results are NOT valid. The only thing the poll showed with any accuracy is that everyone is ignorant on the subject. I say that those polled should be educated about traffic management practices and what the future may hold for Canadians if the big ISP’s are allowed to have their way, then they take the poll again. Bet you everything I own that the results of that poll will come out completely different than it did the first time.”  “But, even though “Most Canadians support the idea of Internet traffic management,” only about one in five of those surveyed had even heard of it, says the Winnipeg Free Press  And, “Interestingly,” blogs Michael Geist, just prior to the release of the survey, “one of the people who was called over the weekend (the survey was conducted July 9 – 12th) contacted me to report”.  What was the substance of the poll?  Questions about traffic shaping, “could be roughly summed up as ‘Did you know that your neighbour’s movie downloading is slowing down your Internet’?” – said the  informant.  “This doesn’t exactly inspire confidence about some of the poll results,” says Geist.  But then, nothing about the inquiry or the various ‘fact-finding’ processes surrounding it inspires confidence.”     http://www.p2pnet.net/story/25125/comment-page-1#comment-979019

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“OTTAWA – Most Canadians support the idea of Internet traffic management as long as all users are treated fairly, a new poll suggests.”
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Meaning that Most Canadians would support the ISP, internet service providers breaking their promises, contracts as long as they do the same thing to everyone else… wow, that is a complete absurdity.. get real… and if that is how THEY all now conduct their  dishonest polls then no wonder so many people think THEY are con men, liars  rather.. In reality even here unless you know and fully understand firstly the exact questions being asked. The Poll wording itself can very much influence the outcome, example do you still beat your wife, yes or no? This even falsely implies everyone bats their wife. That’s a crude example, but it makes the point. ” What “60% of Canadians” think is completely immaterial, about as significant as what I think about the arrangements of the airbags in a Rolls Royce. What counts is, what the paying customers think of cartel like arrangements by the providers of having their services “throttled”.” Will give you a very different Poll answer.. Amazing how many non technical Canadian news reporters skirt the truth and distort it here too. 
.
And the American public is likely similarly confused on the topic. Valid Education on the issue is a problem.  Over 54 percent of Canadians had  said that they did not understand the topic and how the issue affected their use.  Only 15 percent said that they understood that were affected (or would be affected) by such actions. 22 percent voiced strong opposition, saying such practices were wrong regardless and if you mention internet throttling on a P2P forum that is generally composed of more technically minded computer nerds and you’ll instantly evoke  strong emotion opposition. The Survey  shows public’s overall ignorance of the effects of traffic management on their connections for the majority of average Joe or Jane in the public, the issue is poorly understood and falsely not a worry at all. 
AND WHAT DID BELL, Rogers AND THE OTHER BIG CORPORATE INTERNET GIANTS  PAY THEM  ALL TO LIE  HERE TOO?
.      
NOTE: This really is a hypocritical and dishonest poll firstly  again.. for the basic truth, reality is that most Canadians firstly still do not EVEN yet know for sure if they are actuality getting their promised internet upload and downloads speeds FROM THEIR ISP..  even because they still  firstly do not even  know how to measure the speed.. so  now their polled opinion realtedly does not count much when their real ignorance FACTOR IS TAKEN INTO CONSIDERATION. Here is what you all do need to first do to to check the computer’s network speed at http://www.acanac.ca/speedtest/
 .
And after that ONLY THEN YOU CAN ASK MOST CANADIANS WHAT INTERNET SPEED THEY WERE PROMISED BY THEIR ISP COMPARED TO WHAT   THEY ARE ACTUALLY NOW REGULARLY, CONSISTENTLY   GETTING ..
 .
THEN ONE IN A VALID POLL CAN NOW HONESTLY ASK THEM ALL IF THEY ARE SATISFIED WITH THE INTERNET TRAFFIC MANAGEMENT OF THEIR SPEEDS .. and give me, us all an honest poll.
 . 
Rogers, Bell, Videotron, Shaw all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC included.
  .
Many Other citizens have agreed with the truths that I have written even  that the ISP providers themselves FIRSTLY  are the main reasons the internet is congested and that they the ISPs are also guilty of false, misleading advertising to get customers too.  
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“It’s time for our ISP’s to refund us for the speed that they claim to provide but we are unable to get. Let’s see… I should be getting “up to” 10 Mbps and I am only seeing 500 Kbps… it’s time for Rogers to cough up! Anything less than 80% of their claim should be considered as misleading the customer and the ISP should be held accountable for this infraction.”
 .
” what about just giving me what I pay for. How can our government let them charge us for a service and then not provide that service?”
 .
“The BEAN counters will be in the back room checking to see how they can squeeze another 2 cents out of any decision coming from this meeting.”
 .
“Internet throttling benefits customers: Rogers, Shaw – I cannot help but notice that Big Business in Canada wants ALL the power. Power to limit what Consumers can and cannot access on the Internet. They throttle our speeds at their whim, they want to inspect every data packet we upload or download and they want to make criminals out of us all, while at the same time charging us extra money to purchase blank media for copying . Yet at the same time they fill our inboxes with Spam. 9 out of every 10 emails I get are Spam trying to sell me something or con me out of my money. They fill websites with Bots to follow every click of our mouse to “better tailor our individual likes & dislikes”, while completely removing our right to privacy without threat to prosecution or fines. We have far too much to lose people if we let these Corporate archaic monopolistic behemoths win this one.”
 .
“Of course the Rogers would say this. Their only interest is controlling access, gouging customers, lying about speeds, eliminating competition and holding onto their monopoly. Anything a Telco/ISP has to say should immediately be taken as the exact opposite of what is good for the consumer. We need Net Neutrality and we need it RIGHT NOW” 
 .
 
– CRTC Neutrality hearings begin with conflicting claims that their exists adequate capacity by the ISP,  or they do really lack capacities, to allow everyone unrestricted, unhindered download access presently?
 .
– Quebec to end automatic cell phone contract renewals, surprise fees  and what about the Internet service  providers, who are the same firms doing the same bad things there too to the customers, well? 
 .
 Ever wonder besides viruses that as time goes by you notice that   your computer net is slower, and slower, well it is no  secret Bell, Rogers, and others cannot handle the continually the increasing demands caused by computers and iphones now too. So their systems break down, have failures too often, are over used, in over capacity mode.. and these carriers seem to  have been to cheap to rectify the problem, update, modernize their communication equipment..
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Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.  ..  why Rogers and Bell, others  are always a LOSER. Always looking for some way to SOCK IT TO  their customers over  and over again and find another excuse to make the customers pay more. If they all knew the whole truth the Lower subscriber usage means smaller revenues for carriers like Rogers , Telus Corp  and Bell, BCE Inc so they lie to get more customers..  https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
 .   
I have openly rightfully shared with the Prime Minister of Canada Stephen Harper’s office that Bell Sympatico undeniably is one of the most dirty, immoral, abusive Corporation, firm I have dealt in Canada in my lifetime. One that even falsely suppressed my complaints against it, my right of free speech as well. Because Bell Sympatico has UNACCEPTABLY TOO often HAD breached my ISP contractual agreement and NEXT Bell Sympatico had forcibly falsely disconnected my ISP service with them too thus next I have been forced to switch over to the Canadian http://www.acanac.ca/ -Residential High Speed ADSL without any Limits and No Blocked Ports or Traffic Shaping, plus Unlimited Downloading 100 GB of Online Storage Up to 5 Mbps Download and 800 Kbps Upload $18.95 per month
  .
Here is 2 very popular past helpful posts of mine for Still Many Consumers do not know how to choose firstly an ISP provider, and what their options are too.
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a:  The Internet suppliers (ISP) promised Internet speed is in fact generally a false one, for it is generally only a theoretical speed, and not even the true average speed, an optimum speed under the perfect conditions only, for it depends on many other factors, such as the conditions, type of the connected cable, phone lines, branch services, other equipment. It is in fact like me promising you that you can have all the money in my bank account, but meanwhile I let many other persons collect from it as well. http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html

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b:”Canada’s leading telecommunications carrier, BCE Inc and  Kevin Crull, president of Bell Canada’s residential services division, is asking Prime Minister Stephen Harper and his cabinet to reverse a CRTC, which was reaffirmed by regulators on March 3, 2009, ruling requiring the company to offer the same bandwidth speeds to wholesale ISP customers as it does to its own subscribers. The CRTC ruling according to Preexisting regulations already rightfully requires incumbent phone companies (including BCE) to rent network access to smaller internet service providers, so as to foster competition and keep the cost of basic internet service at a reasonable level. This is a very reasonable demand too. Monopolistic  BCE naturally argues that the December decision  will cut into it’s own revenues  nevertheless the Conservative government for the good of all Canadians now, should not listen to the falsely abusive companies like BCE, and not remove these regulatory barriers  ”  

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Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..    Dealing with Bell is absurdity filled with problems. In spite of their adds, promises Bell Sympatico services are all mostly very poor, they also mostly break their promises to me too and they too Cleary do not honor their contract obligations, their own 2 days respond promises now too. As I have detailed many times elsewhere they Bell have never given me my one year reliable, steady, continuous high speed internet services too, have never kept their contract obligations I have been with Bell for many years. Note since Day one of even Jan 2007 I have hundreds of email that I had sent to Bell about their bad internet services too.. and I had sent copies the news media , to the Major MPs, for the last 15 months. I have a High speed unlimited Internet download contract with Bell since day one and they Bell next even had tried many times to have me up change from my 6 meg download account to their new Bell higher speed plans, and I had clearly refused saying back to them as to why should I go the higher speed plan when they could not even deliver me the promised 6 meg downloads, and also I had specially also said that if I had changed download plans I would lose my unlimited download plan, so I made no changes, authorized no changes to my contract with Bell the last 15 months. On top of all my many complaints about dealing with Bell on April 3 2007 by phone and in writing I specially also had asked Bell to give me simply a full detail listing of all my monthly payments, a full account statements specially for the last 15 months, and I told them I cannot seem to access my online Billing, something I have complained to them about before too, and they so far have refused this simple request too and the Bell have not done so to date. This is absurd, ridiculous and unacceptable in this computer age when they can spit out my legitimate request in a second. Bell Sympatico is quick to phone you and to harass you to demand their payments, but Bell Sympatico in return is very slow to deal with the customers, requests, problems in my 15 months experiences. To get proper services from Bell it is like mating elephants it has to be done at a very high level with plenty of thrashings and noise. Unacceptable. Reality- Dirty Dirty Bell Sympatico .the most abusive Corporation, firm I have dealt in Canada in my lifetime. Sadly there are other bad firms now too..  ‘ https://thenonconformer.wordpress.com/2008/04/15/bell-sympatico/
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– CRTC to look at how Internet traffic is managed to avoid congestion – THE TRUTH, REALITY? is that Bell seems firstly to have some of the CRTC personnel in their back pocket so this hearing is a farce?

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– CRTC to look at how Internet traffic is managed to avoid congestion-  Bell Canada’s major ISP  ongoing  lying distortion to the news media, CRTC, others , undeniable breach of their past contractual obligations to it’s own customers too,  that their need for  capping the internet downloads was due to  the internet congestion traffic it now still faces as an internet service provider is now due solely to the vast P2P , Torrent,  downloads is still a A FALSEHOOD, A FALSE SCAPEGOAT, A LIE AND NOT THE REALITY, NOT THE TRUE FACTS. In fact BASICALLY  Bell’s congestion problem was due to BELL’S OWN FAULT, due to the fact that Bell had lied, and had oversold FROM THE START, INITIALLY  their OWN internet capabilities services to ALL OF it’s customers, others. Because Bell NOW even had obtained many of it’s customers under lies,  false statements, false pretence, Bell also now should not  even be  allowed to keep all of it’s own customers it now had obtained as well. Bell’s congestion problem was initially, undeniably, really due to the truth that   it’s own internet system initially were never adequately, fully designed, upgraded to be used as a high speed internet system to all the customers as advertised, rather Bell’s ISP in general was and it is still mainly a low speed internet system Canada wide. Bell needs to be forced to disclose fully, in  the truth to all persons in Canada about it’s actual internet capabilities, even telecommunications, iPhone  in all areas now as well. You really cannot continue to grow a business based on lies, distortions, falsehoods, even if it is Bell. Additionally Bell monopolistically, falsely is capping all of   the internet downloads is to allow the future expansion usages of iphones, and for downloading of customers movies rented from  Bell.
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–  The government ( s ),  federal and provincial, should first look at the many, undeniable practices of false, misleading practices by persons like Bell selling their ISP services.. if Bell had firstly told the whole truth about their actual capabilities , they Bell would not have had next a major  traffic congestion problem because few people would have initially even  taken their ISP services over cable in fact, for in truth the cable ISP  can even now be more readily, quickly, and  less costly expanded too!!! Bell knew that and so it lied about it’s ISP capabilities to all.. still does as well..

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– The governments, CRTC, etc,  falsely do allow the corporations to lie because because THEY LIE THEMSELVES AND OFTEN…. who is being lied to when I have posted all these truths facts on the net, to many now too.. it just confirms who the liars now are still  too.

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 No matter how the lying weasels spins the facts, tries to weasel out of the truth, the truth is still know by many too..

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APPROPRIATE  PUBLIC EXPOSURE AND THE APPROPRIATE PROSECUTION OF THE GUILTY SERVES EVERYONE’S BEST INTEREST.

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FOR A GOOD NAME IS WORTH MUCH MORE THAN ANY AMOUNT OF SILVER OR GOLD AND A TARNISHED ONE IS WORTHLESS.

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– There are some legitimate still reasons for the ISP’s high  costs. one is the fact that the telecommunications companies tend to be undeniably  very poorly managed, have too many cheap, incapable, incompetent personnel https://thenonconformer.wordpress.com/2008/10/12/bell-telus-team-up-to-upgrade-networks-and-why/

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see

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“If you (Bell) were half as good at running a company as you were at lobbying,  maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
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Bell’s bad acts are Not acceptable, 
  
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I too at least am known for telling the truth and that is worth much too… Bell is a known liar and that is not worth much..
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 The big corporate do prefer no outside regulating bodies,  they want to to deal with each customer individually, divide and conquer approach, for they are afraid of massive class action suits, and there are many now against Bell even

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Quebec’s pension fund IS NOW IN REAL TROUBLE   “The new head of the fund is Michael Sabia, former head of Bell Canada Enterprises, who took over in March of this year.” QUEBCERS AND THE Quebec’s pension fund IS NOW IN REAL  TROUBLE,  JUST LOOK AT THE BAD EFFECT THE SAME PERSON SABIA  HAD ON BELL, WHOSE STOCKS, SALES, SERVICES, CUSTOMER SATISFACTION  HAVE GONE DONE DRASTICALLY. I HOPE THEY ARE ALL NOT STUPID ENOUGH TO LET HIM INVEST OUR MONEY INTO BELL AS WELL. Now also add to this Quebec’s Minister of Finance, Monique Forget, who always seemed to forget me too,  her  sudden resignation  from politics and thus who will not be around to answer what she also knows about this affair.. It sure looks like a cover-up…
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Almost since my first job after graduating from university I had learned that in the real world many people are not to be trusted, they do need to be supervised, and major corruption still exists in construction, universities, municipalities, governments, corporations, amongst professionals and politicians as well.

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Here still  is what I cannot understand about the federal job creation programs carried out under both the liberal and conservative governments, is the necessity it seems to give money firstly to the municipalities, as though they have a direct effect on voters.. Nothing can be farther from the truth for  neither the police themselves, nor the municipalities have a significant vote as to how the citizens will vote on election days. The only group  that can likely have any effect on the voters are pastors, and priests in fact.
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 Here is what I know for sure in Canada proper policing, management ,  supervision  human rights commissions are a real fact of life, society, in schools, life,  in churches, governments, commerce, institutions, civil and public services, professional services too,  and elsewhere, even on the net,  for you will always have those 30 percent at least of the persons who will try to cheat, lie  , steal, bend the rules, falsely believe they are above the laws, Self  regulation alone is too often pretentious, farcical, often not applied as well. That applies especially to the professionals, civil and public services, police, municipalities, politicians, corporations  now as well..
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do see also
https://thenonconformer.wordpress.com/2008/05/01/to-bell-sympatico/
https://thenonconformer.wordpress.com/2008/12/18/unfair/
https://thenonconformer.wordpress.com/2009/04/20/bell-internet/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico/
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you/
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell/
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/
https://thenonconformer.wordpress.com/2008/04/26/and/
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs/
https://thenonconformer.wordpress.com/2008/04/19/bell-lied/
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 https://thenonconformer.wordpress.com/2008/04/28/action-not-mere-words-needed/

July 7, 2009

CRTC’s Farcical hearings on Internet speed control

 my-computer

Ten things your internet provider does not want you to know.
First  test your Internet connection. http://measurementlab.net/measurement-lab-tools
 
The smartphones demand  has clearly surged, but they use as much as 30 times as much bandwidth as regular mobile phones to run the applications, or “apps,” that make them so popular. This  surge in traffic triggered by video and other apps has led to more dropped calls and choppy service. As video on smartphones becomes more popular, it is leading to more congestion, and forcing the reluctant carriers to spend billions to upgrade their antiquated networks and also to  buy more wireless spectrum. Kind explains why Bell also had to dishonestly cap the regular downloads capabilities on it’s networks to make way for the smart phones. And why Apple’s phones, ipods  are reluctant to  to use video, cameras ..  Just cause you got a Smartphone does not mean it is going to work properly. https://thenonconformer.wordpress.com/2010/04/19/just-cause-you-got-a-smartphone/
 

 
Many Other citizens have agreed with the truths that I have written even  that the ISP providers themselves are the main reasons the internet is congested and that they the ISPs are also guilty of false, misleading advertising to get customers too.   “They would rather lower your speeds than spend the cash to upgrade their crappy networks and just bank the cash as profit.” I have often wondered as to why so many communication corporations are so stupid unrealistically gambling, thinking they can abuse their customers and they will come back for more? Believe me most customers will do without next or look for a better alternative instead.   
  
Ministers ignoring the near-monopoly state of the market. Where customers rarely have more than one or two choices, ISPs can behave with impunity, raising rates, providing lousy support, and — yes — discriminating against content they disfavor. After all, consumers have nowhere else to turn. Only rigorous government intervention can ensure that Internet service providers serve the public good by maintaining the Internet as a free-flowing marketplace of ideas. And only a free and open Internet can protect our democracy in an age of frightening media consolidation.  http://www.washingtonpost.com/wp-dyn/content/article/2010/05/28/AR2010052804515.html?nav=rss_opinion/columns/
 
 WHAT ABOUT LOOKING FIRST AFTER THE WHOLE GOOD INTEREST OF ALL THE CITIZENS AND RIGHTFULLY NOW TOO
 
Harper’s staff, civil and public servants do not reply to the citizens letters any better over the lieberals too. Prior to the introduction of the copyrights bill, there was already substantial public consultations about copyright issues but the bill Moore introduced ignored many of the public’s stated concerns and why was that? No Doubt whose bed the Minister is sleeping in.. Asking for Consolations when it is quite clear he has already made up his mind where it will go is ludicrous approach, a big lie still.. ” He basically chucks out the result of public consultations in favor of a bill written by the entertainment industry, and he calls OTHERS absolutists” Useless, pretentious Minister Minister James Moore’s remarks demonstrate yet again the Harper government’s disdain for the Citizens of Canada. The Lieberals are not any better. It is the same reasons the telecommunications services are poor, and the prices are high in Canada, they all favour big business being allowed to be greedy, over valid consumer protection, concerns. Such immoral, double standard, law and order concerned MPs hypocritically of course would also not want, allow their expense account checked for the lies, dishonesty. By the way Hollywood who is asking for protection is already known for it’s tax evasions but who cares what they do? No political parties in Canada thus will have a majority government if they continue to cleanly show their lack of concerns for the citizens over and over again too. http://www.cbc.ca/arts/story/2010/06/23/moore-copyright-opposition.html https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/   https://thenonconformer.wordpress.com/2010/05/26/parliament-snubbed-by-the-conservatives-again/
 
While the pretentious Canadian Liberal and Conservatives governments, are presently engulfed in the  Quebec mafia scandals too, hiding the MP expenses,  while they  clearly do not care about the average citizens, about their consumer protection, yes the ordinary citizens  concerns too, but they all  wrongfully it seems to care only about big businesses making  more money at any costs, the reality of this is all  evident by the fact this  page has become the most read post of mine.. and do see also https://thenonconformer.wordpress.com/2009/10/03/insuring-adequate-consumer-protection/ 
 
Canada must follow Europe’s example and implement open-access rules that will force internet network owners to share their infrastructure with smaller competitors if the country is to compete in the digital age and greedy, immoral, lying, price gouging Bell itself must be forced to diverge itself of any of  the internet business which is clearly a conflict of interest here too.  Their infrastructure was paid for by the taxpayers through government subsidies and grants. In other words, they are a PUBLIC UTILITY and must be shared freely for everyone’s benefit. And  it’s really sad that Estonia has better digital infrastructure than we do.  Read more: http://www.cbc.ca/technology/story/2010/06/16/digital-strategy-senate-report.html#  
 
 Canadian broadband blasted by Harvard study CBC.ca – Canada has some of the poorest high-speed internet service in the developed world and is an example of what not to do from a policy perspective, according to a study by Harvard University.   Canada was 22nd overall out of 30 countries surveyed by Harvard’s Berkman Center for Internet and Society. Canada ranked 16th on broadband adoption, 20th on speed and capacity, and 25th on price. Japan, Sweden and South Korea headed up Harvard’s rankings, while the United States placed above Canada at 13th overall… we have been paying the big ISPs “boat loads” of money for a decade, yet they have spent little on upgrading and maintaining their networks. with rogers i paid about $50 a month for a 5MB down 800KB up connection which was then traffic shaped down to a 200KB down 50KB up connection; you don’t see a problem with this? this is because rogers, bell, etc. have spent only a fraction of their profits on upgrading their networks. they pocket most of the profits and spend the rest on massive advertising campaigns telling us how great they are. this lack of investment on infrastructure means they are unable to actually provide the speeds which they advertise, hence traffic shaping must be employed… And I always thought that the CRTC was adopted to protect Canadians. I guess the truth is finally coming out. Finally, confirmation that all Canadians are being screwed by the CRTC, cable companies and telco’s. No competition, no choice from tv signal service providers (DTV), dictatorial CRTC regulators, throttled networks and ridiculous pricing is screwed the Canadian consumer out of $$ billions $$ of dollars every year. Excuse me, I have to go now and watch the 500th re-run of Top Gun and Tommy Boy now. Nothing else on. Canadians are being charged for the same unimmaginative repetitious programming over and over and over again. It’s sad, corrupt and theft as far as I’m concerned. Bell Canada bribes customers who threaten to leave.  Bell Canada throttles customers (their own AND the Indie ISPs customers).  CRTC gave Bell Canada permission to implement Usage Based Billing, not just on their own customers, but on the customers of the Independents.  This means the Independent ISPs will only be able to offer Bell Canada pricing. The same service we get now will cost about double when UBB is implemented. Canada will lead the world with the highest priced service.  http://stopusagebasedbilling.wordpress.com/

FCC Study: Open Access Spurs Broadband Growth eWeek

 
 
WHO REALLY LOOKS AFTER ALL OF THE CITIZENS BEST INTEREST IN REALITY.. CERTAINLY NOT HARPER AND HIS CROONIES!   Canada is  far behind the rest of the world in providing affordable broadband to the majority of its populace and here the definition of affordable depends solely on the greedy big 5 Shaw, Rogers, Telus, Bell,  Videotron, and it still  does not relate to the internet actual service or actual speed now as well.  The false, misleading advertised internet service and speeds  are still never attained in fact firstly. Canada  lags in broadband innovation because the Corporate shareholders  are greedy for profits.  While the wire line, wireless and satellite broadband is available to  most of the country and most subscribers have a choice of only a few providers the prices are clearly rigged, fixed, colluded for they are all nearly the same high prices with the same extras too. They all sleep in the same bed, pig stall, and all try to gouge the customer for all  they can   Only 70 per cent of households are signed up for broadband. and 30 per cent of Canadian households not on the Internet? Price Affordability…
 
 AS TO WHAT BELL DOES NOT TELL YOU WHEN IT LIES WHEN THEY TRY TO SELL YOU THEIR SERVICES.  “Canada has some of the poorest-quality broadband among advanced countries, according to a study of global internet infrastructure. Canada placed 25th out of 34 countries in the University of Oxford’s ranking of innovation economies, far behind top-rated South Korea and just ahead of Australia and the United States. This is because the Companies (Bell & Rogers) are far more interested in profit than service to their CUSTOMERS.  No kidding and the CRTC hasn’t been any help whatsoever so what are they there for when they have impeded the country in becoming wired.” This is what happens when something as vital as communication is left to the private sector with it interest in high profits rather than service. A Canada wide hi speed broad band network should be considered in our national interest!  Both the Liberals and Conservatives have dropped the ball on this one http://www.cbc.ca/technology/story/2009/10/01/broadband-study-oxford-canada-lags.html 

Canadian broadband  : ISP-funded report. I can not  believe the report from the people who cannot straighten out my cable bill after over a *year* of repeated phone calls and escalations and also the people who think it’s OK to charge for incoming text messages, think that system access fees are fair and that 100GB internet usage per month is terribly  excessive. This is quite a pathetic attempt to counter the non-biased  study done by Oxford. Who do they think is going to fall for this one? “About 30 per cent of households still have not chosen to take up  broadband, a phenomenon that the report says cannot be fully explained as of yet.” They can explain it, they just don’t want to say that prices are too high for the crap service they give. If these internet providers  had “world-class broadband” there would be no need for their ridiculous  traffic shaping practices. So which is it?  ‘ll bet the CRTC is backing this study too. We pay more than most other countries for service that  doesn’t begin to reach the same speeds. Yea, Rogers started offering 100  MBPS, but actual line tests really provide only 40 MBPS, and the cost is  nearly $150/month. Same service in the US is almost half that price. We need some regulation in the market to stop the 2 ISP’s in Canada from continuing to rip us off. In other news…  Major IPS  firms say Canada  is doing very well in broadband availability,  AND Tobacco companies say  smoking is good for you! THEY BOTH ARE KNOWN TO BE LIARS   www.dissolvethecrtc.ca/   

http://www.cbc.ca/technology/story/2009/10/07/broadband-report-isp-bell-rogers-shaw-telus.html

First check your actual ISP speed http://www.acanac.ca/speedtest/  check for the blatant theft-corruption on a daily basis and complain to your ISP
 
Rogers, Bell, Videotron, Shaw, Telus all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the Conservatives, Liberals, the CRTC included.  Do send a copy to PM@gc.ca
 
The truth the news media does not publish. A few years ago, Canada was ahead in the internet field. Then Bell and the CRTC sat back and let the world pass us by, while the Conservatives lacked the will, vision to notice, admit  this was even a problem. Harper’s Conservatives, DO NOTHING! 
CAN CP
 
Canadians are also now still paying some of the most expensive internet prices in the world. We should be in the Guinness book of records for internet fees. Many  say let American companies provide full, unlimited internet services in Canada for under $25.00 a month, provide real competition in this country. We pay way to much for all telecommunications here compared to Europe or almost anywhere. Many see very little difference between the government, CRTC, Bell, Rogers, Telus and organized crime still! “these flipping companies are the same ones who also monopolize telephone, mobile, and television services, and they make BILLIONS a year on them.  It’s clear Bell and Telus have friends in the government and CRTC.” Bell I hope all of people now can see how poorly in reality you care about your customers, consumers.   There are only 3 general options available from them all  to customers , and they’ve all made their plans/deals nearly the same. Yes the same services, same price. That is called price rigging, restricted and unfair  business practices, price gouging.   Collusion and bribery are only a crimes in other countries; but in Canada, it seems it is considered good business practice in Canada by our law and order federal Conservative government now too. Who is being fooled by all of this now too? Not many Canadians. ”If it wasn’t for the fact I have no choice (either deal with them or be without the services I need) I would have jumped ship quite some time ago. Somebody needs to dismantle these huge corporations who’s monopolies span over SEVERAL INDUSTRIES in order for this to stop. Bell owns TV, Satellite, Mobile, AND internet. And so does Telus in the west.” Do get real competition in Canada now here too. “Get rid of the pimp CRTC who are there only to protect the large telecoms/cable companies not the people.”
 
Many many people who use computers heavily now are upset, not the politicians though and why is that? Many people are upset that there email has slowed down, their downloads have also slowed down, but not most of the politicians now and why is that still too? They mostly still don’t use the computer, all they care about wrongfully is their money, their income it seems. They the politicians tell you they care about you only at election time and in reality really act like they do not give a dam about you the rest of the time. That is why this post is so popular  cause it tells the whole truth to all. All the federal government does is fight amongst themselves about meaningless smear campaigns while the REAL issues of this country, the citizens and their concerns  are ignored.

We need “legitimate” regulations.  It is pathetic that  the likes of Bell, Rogers & Telus only want de-regulation as long as the rules are only in their favour and not rather  the citizens, consumers favour.     

Australia to split up phone giant Telstra but here in Canada we prop up monopolies. This should have been done with Bell, Roger’s and Telus years ago.  Australians are ripped off blind, left right and centre by “Telstra” and it comes from a monopoly who uses police like powers to charge exorbitant rates. Australians are charged outrageous amounts for internet and mobile phone.   – the government of Australia exists to benefit the people of Australia, not shareholders of some monopoly. Yes, ending monopolies hurts rich people who benefit from them, so what? That’s not a compelling argument against breaking up the monopoly.,,, imagine if the government legislated Bell, Rogers and Telus into separately owned phone, cell phone, Internet and cable operations?   http://www.cbc.ca/technology/story/2009/09/15/australia-government-splitting-telstra.html
  
MTS Allstream is petitioning the CRTC to scrap an order that will allow Bell Canada to bill internet customers based on how much they download each month. Rogers already does this. I was charged extra for downloading too much on my “Unlimited” account.
 
 
MTS, small ISP take internet fight with Bell to court CBC.ca – MTS Allstream and independent broadband provider Acanac are asking a court to overturn a CRTC decision that grants Bell Canada the right to impose new internet charges on wholesale customers. MTS Allstream says the CRTC made an error in law by allowing Bell to charge wholesale internet customers by how much bandwidth they use. In their filing, MTS and Acanac say the CRTC is bound by the Telecommunications Act to ensure that rates for services it regulates are just and reasonable at all times. But since Bell doesn’t have to pay itself those rates, the filing says, they are in fact unfair.  MTS and Acanac are part of a campaign started last week to overturn another CRTC decision, which limits wholesale competitors’ access to the broadband infrastructure owned by the likes of Bell and Telus. MTS is looking to have that decision, which the CRTC made last December, overturned by cabinet. The Coalition for Competitive Broadband seeks to muster public support for the appeal, which cabinet must act on by Dec. 11. The government can overturn the CRTC’s decision, and send it back to the regulator for a review, or reject the appeal… The CRTC is beyond corrupt and the Harper government is in the back pocket of the Telcos. Bring on the election so we can take back Canada for the people instead of corporate industry. Harper’s government with the corrupt Tony Clement as Industry Minister is destroying Canada for Canadians. I’ve said it before and I’ll say it again!Make this an Election Issue ! sign the petition  http://dissolvethecrtc.ca/node/1
 
Many many people who use computers heavily now are upset, not the government though and why is that? Citizens are naturally here to be abused? Canadians are also now still paying some of the most expensive internet prices in the world. It is unbelievable how the CRTC tries to increase a monopolistic corporate  service, rather with a no win solution..
 
The government of Australia works to split up phone giant Telstra but here in Canada we prop up monopolies. A split up in Canada  should have been done with Bell, Roger’s and Telus years ago.  yes the government  exists to benefit the people and  not shareholders of some monopoly. Yes, ending the monopolies hurts solely the rich people who benefit from them, so what? That’s not a compelling argument against breaking up the monopoly.  Imagine if the government now had rightfully legislated Bell, Rogers and Telus into separately owned phone, cell phone, Internet and cable operations? 
 
 
That  is the negative realty of these relationships as well MTS Allstream and independent broadband provider Acanac cannot provide real positive services to the consumer in the first place, cause they are at the mercy of Bell or Telus. Any customer of ACANAC has to still deal with Bell and Bell can still lie again, by saying  the whole problem is in Acanac’s supplied  modem, when it is not for sure.. Bell now  itself had previously changed my modem 8 times and I still had bad download capacity , and so Bell also  refuses falsely  to deal with the problem, and basically all ACANAC can do now mainly is still nothing? Just like big bad Bell mostly did as well..
  
Any buck passing, false diversionary proposed solutions by anyone in reality have clearly nothing to do with the clearly evident, stated problem of Bell’s oresent traffic shaping and Traffic capping..   
 
My related years of experience tells me that again too.. posting my complaint in full next on the net for all to read seems to work better  next.. some how this always gets them all motivated to actually deal with it.. funny!   A bad usless Conservative MP now is no use to us anymore than a bad usless  Liberal MP too..

CRTC not enforcing internet ruling A CRTC order issued nine months ago that requires phone companies to give wholesale customers access to faster internet speeds is in limbo as the regulator is still puzzling out whether or not it should be enforced.  The order, issued on Dec. 11, 2008 in response to a complaint from Cybersurf, a small internet provider based in Calgary, required big phone firms such as Bell and Telus to make all the internet speeds they offer to retail customers available to wholesale companies as well, if requested.  Those wholesale companies, which are typically smaller internet providers such as Cybersurf, Teksavvy and Acanac, rent parts of the phone firms’ networks to provide their own customers with service.  The CRTC gave the phone firms 45 days from the issuing of that order to file the fees they intended to charge wholesale companies for the faster speeds. The prices were to reflect the actual cost of the service, plus a reasonable markup.  The CRTC has received at least two separate requests to obtain a court order to enforce its decision and is effectively giving Bell and Telus a free pass, he added. The regulator, however, doesn’t want to take the matter to the courts until it rules on requests from Bell and Telus for a stay on the order. “We’d rather deal with the stay before going into enforcement,” Carmel said.  Chris Peirce, head of regulatory affairs for MTS, said the CRTC is showing a pattern of giving in to “bullying” from the likes of Bell and Telus.   This is simply one more proof that CRTC is a complete failure.   Telco’s that won’t supply equal speeds for resellers should be sued. There’s no need for a CRTC ruling.  The CRTC seems woefully technically incapable of understanding the very industry they are regulating. This leaves them open to the usual snowjob by big telco. One more reason that some radical but necessary change is required at this commission. Solution is simple. Write the rules of the game (price with corresponding service value) and enforce them by reasonable date: January 01, March 31 or June 30, 2010.  Claim by Bell and Telus that destruction of small ISP’s is required in order to compete with Cable companies may be true if not for a fact that Cable companies also must provide access to their networks to small ISP’s.  Destroying small ISP’s will only slow the development of new technologies and would surely lead to increase of prices to the end user.  Australia just forced Telstra (their equivalent of Bell) to break up its wholesale and retail operations to stop exactly this kind of bullsh*t. We should do the same. Oh, and Rogers too. CRTC’s role as a regulator looking out for the public’s interest, but that support is now fading fast.  Right now, you are giving Bell the opportunity to use predatory tactics to protect its de facto monopoly, you seem to have no respect for the standard of net neutrality (with your support of throttling practices), and you are allowing mobile phone companies to charge the highest rates in the world. What is the CRTC doing to help the Canadian Public? Nothing!  Why make rules if they are not enforced?  Disband the CRTC now. It does absolutely nothing in the way of helping consumers.   http://www.cbc.ca/technology/story/2009/09/16/crtc-internet-matching-speeds-bell-telus.html 

crtc-sign

 

The Conservative Government and the CRTC has obviously lost touch with the people they’re supposed to represent and the people they’re supposed to regulate. They are clearly in Bell’s pocket and likely just as much in Rogers’ pocket. They not only need to be knocked down a peg, but removed entirely from the equation.  Do these Bell crooks expect us to forget that the TAXPAYER paid for this infrastructure ages ago, only to have the big business flunkies in gov’t sell it to private interest for a song? Do they also think we are so stupid not to know that most of problems we’re having now stem from spending money on shareholder profits INSTEAD of upgrading said infrastructure?  Upcoming election who and what now? Which one of the candidates is making a stand on this?
 
Canada is one of the most expensive place on the planet for cell phone and internet access. this must change. The solution:  1. Regulate internet access price  2. Nationalize ALL telcom infrastructure (phone line and cable)  3. Resell access to ISP, everyone gets a competetive  price 
 

Five Questions to Ask Your ISP
1.) What is the contention ratio in my neighborhood?

 2.) Does your ISP’s exchange point with other providers get saturated?

 3.) Does your provider give preferential treatment to speed test sites?

 4.) Are file-sharing queries confined to your provider network?

 5.) Does your provider perform any usage-based throttling?

  http://netequalizernews.com/2009/03/21/analysis-the-white-lies-isps-tell-about-broadband-speeds/#

February 10, 2009

Net neutrality hearings

 Net neutrality hearings deadline: Get your submission in!

38-zoom

The deadline to tell the Canadian Radio-Television and Telecommunications Commission (CRTC) to save net neutrality in Canada is fast approaching: February 16, 2009.

In response to complaints against the major telecoms companies operating internet pipes in Canada (Bell, Videotron, Rogers, etc.) for “throttling” and “traffic shaping” P2P data on their systems, the CRTC has asked Canadians what they think about the issue of net neutrality. This is the big one. If we lose net neutrality, we lose the intenet as an open and accessible medium for communication.

Unless the CRTC is convinced by Canadians that net neutrality should be preserved, they will let the telecommunications companies begin to shape internet use. If you are wondering what this might mean, just turn on your television: the internet will follow the path of every mass media before it. It will become a medium only accessible to the very wealthy, and citizens and community groups will be effectively shut out.

If you are still unsure about net neutrality, here are a few short videos to help explain. The best analogy that I’ve heard comes from Lawrence Lessig. Net neutrality is what we have with our telephones. We pay for a service that is entirely independent of the content of our conversations. The telecommunications companies want to base service and cost on the ability to differentiate among data that travels over their lines. Websites could be made to pay exorbitatnt fees to download quickly, or at all. Losing net neutrality would be like allowing telephone companies to charge different rates or provide different quality of service based on what we are talking about …

For more information about the CRTC process and background, check out CRTC 2008-19.

For more information about the national campaign to save internet neutrality in Canada, check out saveournet.ca where you can also submit your comments to the CRTC.

Tell your friends!  Spread the word!

  


CRTC to review hands-off approach to unregulated Internet
The Canadian Press – 4 hours ago
MONTREAL – Canadians are watching more and more videos and TV shows that aren’t required to have home-grown content via their computers and cellphones, but after a decade of explosive Internet growth the CRTC will review its hands-off approach to the
Canadians, make the Internet your valentine Ars Technica
Net Neutrality Submission Deadline Extended by CRTC mediacaster
Canada.com – Broadcaster – OpEdNews
all 34 news articles »

May 30, 2008

ISP false, misleading adds

 
Stop now today,  the unacceptable,  misleading Rogers, Bell, Videotron  ISP adds about having the  fastest internet connection or the most powerfull  that firstly  do not mention their download cappings now too!!
 
 Rogers and Bell Sympatico has each announced super fast internet service, Everyone is misleading the customers in Canada, DSL and Cable ISP  that they are providing the fastest internet speeds, but there is a catch, this is not their basic common services offered.. 
 
but also  that should be available from Rogers even only by the end of the year 2008.  More bad news is that it won’t be cheap! Customers can expect to pay about $100 per month plus taxes in order to have the fastest internet connection on their block
 
Bell and Rogers present adds are misleading about their speeds which are Not available in most parts   of Canada firstly too
 
Rogers Cable Communications today announced plans to launch an even faster   internet service, which will offer customers the fastest residential service. rogers Yahoo! Hi-Speed Elite will provide a speed of up to 18 megabits per. Rogers Cable announced Elite high speed internet (HSI) service that it says will provide download speeds of up to 18 megabits per second. The company did not announce upload speeds.
 
Bell Canada today announced the availability of Sympatico Optimax   which promises maximum download speeds of 16 megabits per second (Mbps). Sympatico will offer two levels of service . A 10 Mbps service for $70 per month and a 16 Mps service for $100 per month. Both services will have a 75 GB bandwith cap.  The company did not announce download speeds, however, it is expected to be the same as the Sympatico Optimax service in Montreal which has an upload speed of 1 Mbps.
 
Do rightfully Make them all more honest, more transparent about the type of services, speeds they do offer now and where as well..
 
Bell and  Rogers throttles BitTorrent to hell and back. The only workaround some say is  is to use port 1720, which is a temporary solution only. Because Rogers throttles BitTorrent and other P2P, and they’re not gonna leave port 1720 unthrottled forever. cap your upload to 75-80% of your actual maximum (in KiB/s).. there are other options.. merely leave Bell and Rogers..
 
Capping: The Criminal Code of Canada’s section 184.2.c.i-ii DOES NOT warrant them to do packet sniffing. It allows them to ONLY ‘sample’ traffic for quality reasons. You need to remember that these rules were drafted to stop people making their own wire taps on phone technology. What the statement is saying is that: If I am a phone tech I am allowed to connect to the line to check for hums/crackels/dead-service and then do my job to fix it. With Internet traffic you may not capture a person’s traffic unless a court order is issued to do so. The subject of traffic shaping is very different…They are looking into packet headers and making changes that are not a privacy issue…
  
 

 “If you were half as good at running a company as you were at lobbying, maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
   
 The future is wireless, some would say  and the  past way they have mismanaged their past land line, ISP services too,  clearly indicates they will do it also next with the wireless services too at the users, customers expenses…
  
Recent discussions by both Bell and Rogers on their Corporate need  to get more and more money, with even any excuse, still out of consumers, and to throttle the downloads,  only all clearly confirms the reality as to how poorly managed these same companies in reality are still.. They too now have been wrongfully over subsidized by the CRTC, the Canadian  federal governments now too… now it is rather time the citizens got the break, protection.
   
Reality- Dirty Dirty Bell Sympatico …the most abusive Corporation, firm I have dealt in Canada in my lifetime. Paul Kambulow
 

 Not acceptable, and Comments are not  needed  FOR THERE IS NO WAY TO DISPROVE THE TRUTH..

 

 

 

 

 

 
What you can do : Complain  for a start to the useless CRTC »www.crtc.gc.ca/eng/welcome.htm ,
  
Competition Bureau »www.competitionbureau.gc.ca/epic···/en/Home ,           

 News media
 
letters@cbc.ca ; news@ctv.ca ; newsroom@herald.ca ; newsdesk@lfpress.com ; submit@theherald.canwest.com ; letters@thegazette.canwest.com ; localnews@tc.canwest.com ; sunnewstips@png.canwest.com ; city@thejournal.canwest.com ; globalnews.reg@globaltv.ca ; mmarshall@leaderpost.canwest.com ; oped@ott.sunpub.com ; editor@tor.sunpub.com ; tabtips@png.canwest.com ; sanderson@thecitizen.canwest.com ; newsroom@canadianchristianity.com ;  Letters@globeandmail.com ;
 Local MP’s,
  
PM’s of all provinces:
 
mpremier@gov.ab.ca
premier@gov.bc.ca
premier@leg.gov.mb.ca
Premier@gnb.ca
premier@gov.nl.ca
floyd_roland@gov.nt.ca
premier@gov.ns.ca
rwjghiz@gov.pe.ca
premier@gov.sk.ca
dennis.fentie@gov.yk.ca
compbureau@cb-bc.gc.ca
info@ccts-cprst.ca
infomgs@mgs.gov.on.ca
ccbbb@canadiancouncilbbb.ca
 
  
Honourable Jim Prentice
 
Check your actual interent speeds every week too..
6/11/2008 10:49 PM GMT 67.55.15.226 5284 kb/s 641 kb/s 80 ms Portland, ME ~ 450 mi
  
   
Because Bell Sympatico has often HAD breached my ISP contractual agreement  and  NEXT Bell Sympatico had forcibly falsely disconnected my ISP service with them too thus next  I have been forced to switch over to the Canadian   http://www.acanac.ca   -Residential High Speed ADSL without any Limits and  No Blocked Ports or Traffic Shapping, plus Unlimited Downloading 100 GB of Online Storage Up to 5 Mbps Download and 800 Kbps Upload  $18.95 per month  This offer is available on a 1 year term and the first year of service. http://www.acanac.ca/Webhosting.html Call Tel:  1-866-281-3538 ,  1-416-849-8520

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