Telling the truth to all is the best way to deal with any matters now still too.. bad customer services included now.
Internet Cable can be modified cheaper and faster to attain higher speeds over the phone lines
Now “The cable providers have a significant speed advantage over most of Canada’s major phone companies, which provide internet connections over phone lines. Bell and Telus, the two biggest phone companies, are offering speeds with a current maximum of about 15 megabits at a cost of $60 and $53 per month, respectively. In Quebec, Bell has been hemorrhaging phone and internet customers to Videotron, which offers better speeds and prices.
Many of the cable companies are using a network technology known as DOCSIS 3.0, which actually lets them offer speeds higher than 50 megabits.
Canadian internet providers have been criticized for being too slow in rolling out next-generation super-fast internet speeds, and for charging too much for existing services.
A study last week by the Organization for Economic Co-operation and Development found Canada had the second-highest rates for high-speed internet services ranging between 12 and 32 megabits per second, next to only the Slovak Republic. In Japan, ultra-fast connections of 100 megabits per second are being sold for just over $50 Canadian.
Rogers, Cogeco and Videotron are, however, offering faster speeds than just about every American internet provider. Rogers Communications is boosting internet speeds in the Toronto area, but will charge a premium for the service. The company announced its new Ultimate High-Speed Internet service with a top download speed of 50 megabits per second, up from 18, and a monthly usage allowance of 175 gigabytes in select parts of the Greater Toronto Area. Customers who currently subscribe to the 18-megabit service will see their speed automatically boosted to 25 megabits at no extra charge, Rogers said.
The new service is considerably faster than the best offered by Rogers’ chief rival Bell Canada, which has a maximum speed of 16 megabits per second, but at $150 a month it is also more expensive than comparable services offered elsewhere in the country.”
” Probably the fastest in Canada? It’s also probably one of the most expensive and slowest compared to other countries. “
“More ISP/Telco lies. What they are saying is “up to 50MB” and then they’ll throttle your apps to 30k. “NetNeutrality.ca
“a monthly usage allowance of 175 gigabytes” At the speed of 50Mbit/sec you would use up the 175 GB of allowance in just over 9 hours for downloading…” and what do you do the rest of the month?”
The Liberals are just as bad as the Conservatives in not dealing in Canada with the lying, price gouging communication firms.. The federal, provincial governments, the CRTC, Conservatives, Liberals unfairly maintaining archaic, monopolistic telecommunication firms, that are often bloated, cost ineffective, incompetent, over staffed, un-competitively managed as well is the main reasons consumer costs falsely keep on going up now.
From:Responsewebadmin@ccts-cprst.ca<webadmin@ccts-cprst.ca>;
Sent: Tuesday, August 18, 2009 1:12 PMSent: Tuesday, August 18, 2009 9:04 AM Subject: CCTS #02010400029439
Dear sir,
Thank you for contacting the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an independent agency with a mandate to receive, facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.
The scope of CCTS’ mandate is set out on our website: http://www.ccts-cprst.ca
Unfortunately, this matter is not an Eligible Complaint within the meaning of our Procedural Code and is therefore not within the scope or mandate of the CCTS. The CCTS handles complaints on a specific case by case basis. Your complaint pertains to the market of the internet service by all the service providers in Canada. This matter is not within the definition of an “Eligible Complaint” with regards the CCTS’ Procedural Code section 1.1(j).
Therefore, the CCTS cannot process your complaint. The Procedural Code can be found at:
www.ccts-cprst.ca/en/attach/Overview/CCTS_Proc_Code.pdf.
You may wish to contact the CRTC at 1-877-249-2782 or the Telecommunications Service Provider (TSP) of your choice as they may be able to assist you with this matter.
If you have any questions or concerns regarding your complaint, or anything contained in this correspondence, please do not hesitate to contact us.
CCTS P.O. Box 81088 Ottawa, ON K1P 1B1
1-888-221-1687
Sincerely, CCTS Assessment Team
do see also
https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access
https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico
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