The non conformer's Canadian Weblog

November 19, 2014

Canada’s big bad Telecom

bell

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

.

Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

.

We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

.

We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

.

June 23, 2014

Can Bell do it’s job and provide me now their proper services?

 BELL GREEDY (3)
.

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.
 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..
.
Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.
.
 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…
.
Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.
.
 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.
.

Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

.

The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

.

Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

.

Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

.

When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

.

Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate.. 

Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

.
Sent: Wednesday, September 10, 2014 8:00 PM
To: willm Acanac, Inc
Corporate Office
1650 Dundas Street East, Unit 204
Mississauga, Ontario
Canada L4X 2Z3
Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m.

Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?
 my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..
 .
PS
Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..
 .
and why was the Internet system down all last weekend? after the 3rd new modem was installed too..
as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…
.

The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

.
Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…
 .
and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.
.
Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

.

A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
.
If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at 
www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

.
or
.
B- Go public, posit it all on the Net.
 “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52
.
Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  
 .
CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 
.
 see

July 15, 2009

I cannot trust you, FOR you lie to me all the time

 pinnochio

 
 
I heard firsthand one teenager saying to another teenager yesterday, “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation, and it also reminded me with my past years of undeniable dealing with Bell related to my internet download problems, they too had  lied to me all the time, by not admitting the truth first that there was a problem, nor next honestly admitting the cause of the problem. It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well. http://blog.blazingangles.net/whatsthis/2007/09/the-art-of-lying-1.html
 . 
Now take this statement for example.. about the CRTC’s Farcical hearings on the regulating of the interent speeds, the Internet upload and download speed controls.. https://thenonconformer.wordpress.com/2015/05/22/thye-lied-mislead-about-the-internet-speeds-one-gets-at-home/
 .
“Currently there is no regulatory commission. Over Internet Service in Canada. Whether it be quality or privacy period.  I wrote a letter to the CRTC myself. About a breach of contract of server. Reply; Due to the lack of internet servers.. Have taken no stance in regulating them. Realizing the need for Canadians to have internet services available. you may try. Office of Consumer Affairs. Consistent quality, and privacy. As stated by contract agreement. Must be upheld. By Whom? ” http://www.theglobeandmail.com/report-on-business/crtc-asks-who-should-be-internet-traffic-cops/article1215954/
.

 ” I came across a Canadian Press release yesterday talking about the poll and it really bothered me. No, the results are NOT valid. The only thing the poll showed with any accuracy is that everyone is ignorant on the subject. I say that those polled should be educated about traffic management practices and what the future may hold for Canadians if the big ISP’s are allowed to have their way, then they take the poll again. Bet you everything I own that the results of that poll will come out completely different than it did the first time.”  “But, even though “Most Canadians support the idea of Internet traffic management,” only about one in five of those surveyed had even heard of it, says the Winnipeg Free Press  And, “Interestingly,” blogs Michael Geist, just prior to the release of the survey, “one of the people who was called over the weekend (the survey was conducted July 9 – 12th) contacted me to report”.  What was the substance of the poll?  Questions about traffic shaping, “could be roughly summed up as ‘Did you know that your neighbour’s movie downloading is slowing down your Internet’?” – said the  informant.  “This doesn’t exactly inspire confidence about some of the poll results,” says Geist.  But then, nothing about the inquiry or the various ‘fact-finding’ processes surrounding it inspires confidence.”     http://www.p2pnet.net/story/25125/comment-page-1#comment-979019

.

“OTTAWA – Most Canadians support the idea of Internet traffic management as long as all users are treated fairly, a new poll suggests.”
.
 
Meaning that Most Canadians would support the ISP, internet service providers breaking their promises, contracts as long as they do the same thing to everyone else… wow, that is a complete absurdity.. get real… and if that is how THEY all now conduct their  dishonest polls then no wonder so many people think THEY are con men, liars  rather.. In reality even here unless you know and fully understand firstly the exact questions being asked. The Poll wording itself can very much influence the outcome, example do you still beat your wife, yes or no? This even falsely implies everyone bats their wife. That’s a crude example, but it makes the point. ” What “60% of Canadians” think is completely immaterial, about as significant as what I think about the arrangements of the airbags in a Rolls Royce. What counts is, what the paying customers think of cartel like arrangements by the providers of having their services “throttled”.” Will give you a very different Poll answer.. Amazing how many non technical Canadian news reporters skirt the truth and distort it here too. 
.
And the American public is likely similarly confused on the topic. Valid Education on the issue is a problem.  Over 54 percent of Canadians had  said that they did not understand the topic and how the issue affected their use.  Only 15 percent said that they understood that were affected (or would be affected) by such actions. 22 percent voiced strong opposition, saying such practices were wrong regardless and if you mention internet throttling on a P2P forum that is generally composed of more technically minded computer nerds and you’ll instantly evoke  strong emotion opposition. The Survey  shows public’s overall ignorance of the effects of traffic management on their connections for the majority of average Joe or Jane in the public, the issue is poorly understood and falsely not a worry at all. 
AND WHAT DID BELL, Rogers AND THE OTHER BIG CORPORATE INTERNET GIANTS  PAY THEM  ALL TO LIE  HERE TOO?
.      
NOTE: This really is a hypocritical and dishonest poll firstly  again.. for the basic truth, reality is that most Canadians firstly still do not EVEN yet know for sure if they are actuality getting their promised internet upload and downloads speeds FROM THEIR ISP..  even because they still  firstly do not even  know how to measure the speed.. so  now their polled opinion realtedly does not count much when their real ignorance FACTOR IS TAKEN INTO CONSIDERATION. Here is what you all do need to first do to to check the computer’s network speed at http://www.acanac.ca/speedtest/
 .
And after that ONLY THEN YOU CAN ASK MOST CANADIANS WHAT INTERNET SPEED THEY WERE PROMISED BY THEIR ISP COMPARED TO WHAT   THEY ARE ACTUALLY NOW REGULARLY, CONSISTENTLY   GETTING ..
 .
THEN ONE IN A VALID POLL CAN NOW HONESTLY ASK THEM ALL IF THEY ARE SATISFIED WITH THE INTERNET TRAFFIC MANAGEMENT OF THEIR SPEEDS .. and give me, us all an honest poll.
 . 
Rogers, Bell, Videotron, Shaw all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC included.
  .
Many Other citizens have agreed with the truths that I have written even  that the ISP providers themselves FIRSTLY  are the main reasons the internet is congested and that they the ISPs are also guilty of false, misleading advertising to get customers too.  
.
“It’s time for our ISP’s to refund us for the speed that they claim to provide but we are unable to get. Let’s see… I should be getting “up to” 10 Mbps and I am only seeing 500 Kbps… it’s time for Rogers to cough up! Anything less than 80% of their claim should be considered as misleading the customer and the ISP should be held accountable for this infraction.”
 .
” what about just giving me what I pay for. How can our government let them charge us for a service and then not provide that service?”
 .
“The BEAN counters will be in the back room checking to see how they can squeeze another 2 cents out of any decision coming from this meeting.”
 .
“Internet throttling benefits customers: Rogers, Shaw – I cannot help but notice that Big Business in Canada wants ALL the power. Power to limit what Consumers can and cannot access on the Internet. They throttle our speeds at their whim, they want to inspect every data packet we upload or download and they want to make criminals out of us all, while at the same time charging us extra money to purchase blank media for copying . Yet at the same time they fill our inboxes with Spam. 9 out of every 10 emails I get are Spam trying to sell me something or con me out of my money. They fill websites with Bots to follow every click of our mouse to “better tailor our individual likes & dislikes”, while completely removing our right to privacy without threat to prosecution or fines. We have far too much to lose people if we let these Corporate archaic monopolistic behemoths win this one.”
 .
“Of course the Rogers would say this. Their only interest is controlling access, gouging customers, lying about speeds, eliminating competition and holding onto their monopoly. Anything a Telco/ISP has to say should immediately be taken as the exact opposite of what is good for the consumer. We need Net Neutrality and we need it RIGHT NOW” 
 .
 
– CRTC Neutrality hearings begin with conflicting claims that their exists adequate capacity by the ISP,  or they do really lack capacities, to allow everyone unrestricted, unhindered download access presently?
 .
– Quebec to end automatic cell phone contract renewals, surprise fees  and what about the Internet service  providers, who are the same firms doing the same bad things there too to the customers, well? 
 .
 Ever wonder besides viruses that as time goes by you notice that   your computer net is slower, and slower, well it is no  secret Bell, Rogers, and others cannot handle the continually the increasing demands caused by computers and iphones now too. So their systems break down, have failures too often, are over used, in over capacity mode.. and these carriers seem to  have been to cheap to rectify the problem, update, modernize their communication equipment..
.
Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.  ..  why Rogers and Bell, others  are always a LOSER. Always looking for some way to SOCK IT TO  their customers over  and over again and find another excuse to make the customers pay more. If they all knew the whole truth the Lower subscriber usage means smaller revenues for carriers like Rogers , Telus Corp  and Bell, BCE Inc so they lie to get more customers..  https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
 .   
I have openly rightfully shared with the Prime Minister of Canada Stephen Harper’s office that Bell Sympatico undeniably is one of the most dirty, immoral, abusive Corporation, firm I have dealt in Canada in my lifetime. One that even falsely suppressed my complaints against it, my right of free speech as well. Because Bell Sympatico has UNACCEPTABLY TOO often HAD breached my ISP contractual agreement and NEXT Bell Sympatico had forcibly falsely disconnected my ISP service with them too thus next I have been forced to switch over to the Canadian http://www.acanac.ca/ -Residential High Speed ADSL without any Limits and No Blocked Ports or Traffic Shaping, plus Unlimited Downloading 100 GB of Online Storage Up to 5 Mbps Download and 800 Kbps Upload $18.95 per month
  .
Here is 2 very popular past helpful posts of mine for Still Many Consumers do not know how to choose firstly an ISP provider, and what their options are too.
.

a:  The Internet suppliers (ISP) promised Internet speed is in fact generally a false one, for it is generally only a theoretical speed, and not even the true average speed, an optimum speed under the perfect conditions only, for it depends on many other factors, such as the conditions, type of the connected cable, phone lines, branch services, other equipment. It is in fact like me promising you that you can have all the money in my bank account, but meanwhile I let many other persons collect from it as well. http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html

.

b:”Canada’s leading telecommunications carrier, BCE Inc and  Kevin Crull, president of Bell Canada’s residential services division, is asking Prime Minister Stephen Harper and his cabinet to reverse a CRTC, which was reaffirmed by regulators on March 3, 2009, ruling requiring the company to offer the same bandwidth speeds to wholesale ISP customers as it does to its own subscribers. The CRTC ruling according to Preexisting regulations already rightfully requires incumbent phone companies (including BCE) to rent network access to smaller internet service providers, so as to foster competition and keep the cost of basic internet service at a reasonable level. This is a very reasonable demand too. Monopolistic  BCE naturally argues that the December decision  will cut into it’s own revenues  nevertheless the Conservative government for the good of all Canadians now, should not listen to the falsely abusive companies like BCE, and not remove these regulatory barriers  ”  

.

Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..    Dealing with Bell is absurdity filled with problems. In spite of their adds, promises Bell Sympatico services are all mostly very poor, they also mostly break their promises to me too and they too Cleary do not honor their contract obligations, their own 2 days respond promises now too. As I have detailed many times elsewhere they Bell have never given me my one year reliable, steady, continuous high speed internet services too, have never kept their contract obligations I have been with Bell for many years. Note since Day one of even Jan 2007 I have hundreds of email that I had sent to Bell about their bad internet services too.. and I had sent copies the news media , to the Major MPs, for the last 15 months. I have a High speed unlimited Internet download contract with Bell since day one and they Bell next even had tried many times to have me up change from my 6 meg download account to their new Bell higher speed plans, and I had clearly refused saying back to them as to why should I go the higher speed plan when they could not even deliver me the promised 6 meg downloads, and also I had specially also said that if I had changed download plans I would lose my unlimited download plan, so I made no changes, authorized no changes to my contract with Bell the last 15 months. On top of all my many complaints about dealing with Bell on April 3 2007 by phone and in writing I specially also had asked Bell to give me simply a full detail listing of all my monthly payments, a full account statements specially for the last 15 months, and I told them I cannot seem to access my online Billing, something I have complained to them about before too, and they so far have refused this simple request too and the Bell have not done so to date. This is absurd, ridiculous and unacceptable in this computer age when they can spit out my legitimate request in a second. Bell Sympatico is quick to phone you and to harass you to demand their payments, but Bell Sympatico in return is very slow to deal with the customers, requests, problems in my 15 months experiences. To get proper services from Bell it is like mating elephants it has to be done at a very high level with plenty of thrashings and noise. Unacceptable. Reality- Dirty Dirty Bell Sympatico .the most abusive Corporation, firm I have dealt in Canada in my lifetime. Sadly there are other bad firms now too..  ‘ https://thenonconformer.wordpress.com/2008/04/15/bell-sympatico/
.

– CRTC to look at how Internet traffic is managed to avoid congestion – THE TRUTH, REALITY? is that Bell seems firstly to have some of the CRTC personnel in their back pocket so this hearing is a farce?

.

– CRTC to look at how Internet traffic is managed to avoid congestion-  Bell Canada’s major ISP  ongoing  lying distortion to the news media, CRTC, others , undeniable breach of their past contractual obligations to it’s own customers too,  that their need for  capping the internet downloads was due to  the internet congestion traffic it now still faces as an internet service provider is now due solely to the vast P2P , Torrent,  downloads is still a A FALSEHOOD, A FALSE SCAPEGOAT, A LIE AND NOT THE REALITY, NOT THE TRUE FACTS. In fact BASICALLY  Bell’s congestion problem was due to BELL’S OWN FAULT, due to the fact that Bell had lied, and had oversold FROM THE START, INITIALLY  their OWN internet capabilities services to ALL OF it’s customers, others. Because Bell NOW even had obtained many of it’s customers under lies,  false statements, false pretence, Bell also now should not  even be  allowed to keep all of it’s own customers it now had obtained as well. Bell’s congestion problem was initially, undeniably, really due to the truth that   it’s own internet system initially were never adequately, fully designed, upgraded to be used as a high speed internet system to all the customers as advertised, rather Bell’s ISP in general was and it is still mainly a low speed internet system Canada wide. Bell needs to be forced to disclose fully, in  the truth to all persons in Canada about it’s actual internet capabilities, even telecommunications, iPhone  in all areas now as well. You really cannot continue to grow a business based on lies, distortions, falsehoods, even if it is Bell. Additionally Bell monopolistically, falsely is capping all of   the internet downloads is to allow the future expansion usages of iphones, and for downloading of customers movies rented from  Bell.
.
–  The government ( s ),  federal and provincial, should first look at the many, undeniable practices of false, misleading practices by persons like Bell selling their ISP services.. if Bell had firstly told the whole truth about their actual capabilities , they Bell would not have had next a major  traffic congestion problem because few people would have initially even  taken their ISP services over cable in fact, for in truth the cable ISP  can even now be more readily, quickly, and  less costly expanded too!!! Bell knew that and so it lied about it’s ISP capabilities to all.. still does as well..

.

– The governments, CRTC, etc,  falsely do allow the corporations to lie because because THEY LIE THEMSELVES AND OFTEN…. who is being lied to when I have posted all these truths facts on the net, to many now too.. it just confirms who the liars now are still  too.

.

 No matter how the lying weasels spins the facts, tries to weasel out of the truth, the truth is still know by many too..

.

APPROPRIATE  PUBLIC EXPOSURE AND THE APPROPRIATE PROSECUTION OF THE GUILTY SERVES EVERYONE’S BEST INTEREST.

.

FOR A GOOD NAME IS WORTH MUCH MORE THAN ANY AMOUNT OF SILVER OR GOLD AND A TARNISHED ONE IS WORTHLESS.

.

– There are some legitimate still reasons for the ISP’s high  costs. one is the fact that the telecommunications companies tend to be undeniably  very poorly managed, have too many cheap, incapable, incompetent personnel https://thenonconformer.wordpress.com/2008/10/12/bell-telus-team-up-to-upgrade-networks-and-why/

.

see

 .
“If you (Bell) were half as good at running a company as you were at lobbying,  maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
 .
Bell’s bad acts are Not acceptable, 
  
.
I too at least am known for telling the truth and that is worth much too… Bell is a known liar and that is not worth much..
.

 The big corporate do prefer no outside regulating bodies,  they want to to deal with each customer individually, divide and conquer approach, for they are afraid of massive class action suits, and there are many now against Bell even

.

Quebec’s pension fund IS NOW IN REAL TROUBLE   “The new head of the fund is Michael Sabia, former head of Bell Canada Enterprises, who took over in March of this year.” QUEBCERS AND THE Quebec’s pension fund IS NOW IN REAL  TROUBLE,  JUST LOOK AT THE BAD EFFECT THE SAME PERSON SABIA  HAD ON BELL, WHOSE STOCKS, SALES, SERVICES, CUSTOMER SATISFACTION  HAVE GONE DONE DRASTICALLY. I HOPE THEY ARE ALL NOT STUPID ENOUGH TO LET HIM INVEST OUR MONEY INTO BELL AS WELL. Now also add to this Quebec’s Minister of Finance, Monique Forget, who always seemed to forget me too,  her  sudden resignation  from politics and thus who will not be around to answer what she also knows about this affair.. It sure looks like a cover-up…
.

Almost since my first job after graduating from university I had learned that in the real world many people are not to be trusted, they do need to be supervised, and major corruption still exists in construction, universities, municipalities, governments, corporations, amongst professionals and politicians as well.

.
Here still  is what I cannot understand about the federal job creation programs carried out under both the liberal and conservative governments, is the necessity it seems to give money firstly to the municipalities, as though they have a direct effect on voters.. Nothing can be farther from the truth for  neither the police themselves, nor the municipalities have a significant vote as to how the citizens will vote on election days. The only group  that can likely have any effect on the voters are pastors, and priests in fact.
.
 Here is what I know for sure in Canada proper policing, management ,  supervision  human rights commissions are a real fact of life, society, in schools, life,  in churches, governments, commerce, institutions, civil and public services, professional services too,  and elsewhere, even on the net,  for you will always have those 30 percent at least of the persons who will try to cheat, lie  , steal, bend the rules, falsely believe they are above the laws, Self  regulation alone is too often pretentious, farcical, often not applied as well. That applies especially to the professionals, civil and public services, police, municipalities, politicians, corporations  now as well..
 .
do see also
https://thenonconformer.wordpress.com/2008/05/01/to-bell-sympatico/
https://thenonconformer.wordpress.com/2008/12/18/unfair/
https://thenonconformer.wordpress.com/2009/04/20/bell-internet/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico/
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you/
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell/
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/
https://thenonconformer.wordpress.com/2008/04/26/and/
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs/
https://thenonconformer.wordpress.com/2008/04/19/bell-lied/
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 https://thenonconformer.wordpress.com/2008/04/28/action-not-mere-words-needed/

May 21, 2009

Bell throttles internet speeds

 bell-service (5)

WHAT SPIN DOCTOR BELL ALSO DOES NOT TELL ALL OF IT’S CUSTOMERS .  Canadian cell phone carrier, DAVE Wireless, announced  that it had signed a licensing agreement with Bell Mobility, allowing it to attach wireless transmitters to Bell’s existing cell sites. What most citizens do not realize is that wireless phones are digital based too, operating on Bell’s internet services too 

.

BELL HAS TO CAP IT’S INTERNET CUSTOMERS’ USAGES, DOWNLOADS OFTEN TOO, TO MAKE THE ROOM FOR THE WIRELESS PHONES AS WELL . BELL REALLY DOES NOT HAVE EXISTING ADEQUATE CAPACITY FOR BOTH, NOT EVEN FOR THE HIGH SPEED INTERNET SERVICES IN ALL AREAS OF CANADA. IT IS CLEARLY TOO CHEAP TO SPEND CAPITAL TO DO THIS ?https://thenonconformer.wordpress.com/2009/09/21/bittorrent-p2p-sites/

.
Do always  check your actual ISP speed http://www.acanac.ca/speedtest/  check for the blatant theft-corruption on a daily basis and ask them to fix it immediately as well..
 .
We all should be really concerned now whether Internet service providers  such as Bell, Verizon are misleading customers with slower-than-advertised speeds.  Your  Internet provider could be mostly  short-changing  You, consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised. Now  each company should  provide copies of all the disclosures they have made to customers, as well as copies of any testing they may have done to study their Internet speeds. We deserve the Internet speeds they pay for. But, it turns out, too  many of us may be paying for one thing, and getting another. It seems they all still lie, are guilty of false, misleading advertisements. Most  broadband providers claiming to offer super-fast Internet connections may be rather delivering service that is slower than advertised.  It is immoral  that the broadband speeds that you pay for are so unsubstantiated  in reality. 
https://thenonconformer.wordpress.com/2015/10/26/your-internet-provider-could-be-short-changing-you/
.

Small ISPs fight ruling that let Bell throttle internet speeds CBC.ca –    CBC News -Small internet service providers are challenging a ruling that gave Bell Canada Inc. the green light to selectively slow down internet speeds for some of their customers.

Bell_Logo_1

Canada’s internet regulator, the Canada Radio-television and Telecommunications Commission, didn’t fully understand the technology involved and made errors in the November 2008 judgment, said an application filed with the commission Thursday by Canadian Association of Internet Providers (CAIP), along with the Consumers’ Association of Canada and a number of other groups,

.

“all people such as myself with a Bell telephone line but use a 3rd party ISP for high-speed Internet sue Bell in a class action lawsuit! This is simply based on contract law, I have a Bell home phone line that I pay strictly for local calling  . When I switched from dial-up Internet access many years ago to high-speed, I went with a 3rd party ISP,  and my ISP contacted Bell on my behalf to get my local line connected to Bell’s high-speed line. So then in my next Bell bill under monthly services a new item appeared it said: 1 High Speed-up to 4.0 Mbps and there was no extra charge for this service!” .. Just because Bell connects its residential customers to its high-speed service so that these consumers may use 3rd party ISP resellers of Bell’s capacity; does that give Bell any legal right to sift through this private data, set parameters of access to Internet speed based on the type of data being sent/received and set predetermined time frames in order to restrict the flow of data?”

.

Therefore I have a contract with Bell and I can sue them for interfering with my phone line. But why do we need a government and pay taxes if we have to fend ourselves? 

.

Call for class action against Bell Canada  p2pnet.net – ‎May 22, 2009‎  p2pnet news view Freedom | P2P:- A group of Canadian companies has come together because its members are seriously concerned about the way Bell Canada, with the tacit approval of the Stephen Harper government, is trampling roughshod, …

 .

Canadian Consumer Groups Slam CRTC  BroadbandReports.com – Last year, Bell Canada started throttling wholesale customers without telling them, ensuring that smaller ISPs couldn’t offer an un-throttled connection to consumers that was better than Bell’s throttled Sympatico service.  .

 .

ISPs seek to overturn decision on Bell traffic throttling  Telecompaper – ‎May 22, 2009‎ The Canadian Association of Internet Providers, Consumers’ Association of Canada and other groups have filed an application with the telecommunications regulator CRTC to reconsider a November 2008 decision concerning Bell Canada’s throttling of …

.  

 >>Bell Canada, with the tacit approval of the Stephen Harper government, is trampling roughshod, over its own customers, including smaller ISPs.  http://www.p2pnet.net/story/22148/comment-page-1#comment-974510
 .

TO BE FAIR THE LIBERALS ALSO GO ALONG WITH BAD BELL. I had spoken and asked directly Quebec’s finance minister Monique Forget to deal with bad Bell but she was hesitant to and I wondered why till I had next read  that the new head of the Quebec’s pension fund is Michael Sabia, former head of Bell Canada Enterprises, who took over in March of this year.

..

  

Conference Board says 3 reports plagiarized  Toronto Star –    The Conference Board of Canada, which bills itself as “the foremost, independent, not-for-profit applied research organization” in the country, has recalled three reports following allegations some of the material was plagiarized.

.

Copyright Report Caught Copying Raise the Hammer

all 96 news articles »

   0BELL

BELL EXECUTIVES HAVE BEEN  TOO CHEAP, AND STINGY TO SPEND THE NECESSARY MONEY TO DO THE MUCH NEEDY UPDATES TO BELL’S INTERNET WHICH DO LACK FULL CAPACITIES TO SERVICE ALL THE PRESENT CUSTOMERS, NEVER MIND ALL THE FUTURE ONES, SO THEY HAVE TO THROTTLE THEIR SERVICES  https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail/

   bell-internet isp

The CRTC application alleges multiple errors of fact and law in the decision and points specifically to the CRTC’s lack of a full understanding of the issues raised in the proceeding. CAIP argues that the CRTC specifically launched the larger net neutrality proceeding this summer in order to gain that fuller understanding, but argues that:
.

A broader proceeding in order to understand the complex issues raised in the CAIP application is a perfectly acceptable and responsible means of developing a thoughtful policy approach and decision on network management. What is entirely unfair and unacceptable, however, is the fact that the Commission rendered Decision 2008-108 without the benefit of a comprehensive understanding of the factual, legal and policy issues at play. In particular, if the Commission did not believe that it had an adequate evidentiary record or did not have a full understanding of the factual and legal issues raised by Bell’s throttling of wholesale GAS services to be able to determine in an unqualified and final manner the issues raised in the CAIP proceeding, then it was procedurally unfair for the Commission to have rendered a decision on CAIP’s application.

Moreover, CAIP highlights a concern raised by many in the net neutrality world – that the CRTC has already decided many of the bigger issues even before the July hearings begin. CAIP notes that:

in effect, the Commission has pre-judged certain factual and legal issues raised in the PN 2008-19 proceeding, thereby narrowing the scope of the Commission’s decision in the PN 2008-19 proceeding even before it is made. As long as Decision 2008-108 stands, the perception that the Commission has pre-judged the outcome of PN 2008-19 on the key issue of the legality of CAP-based throttling pursuant to subsection 27(2) and section 36 of the Act will persist.

The application continues with specific examples of error in fact and law. These include errors in fact on P2P activities and the use of deep packet inspection as well as numerous errors in law, particularly in the way the CRTC interpreted sections 27(2) and 36 of the Telecommunications Act. The CAIP application comes as a surprise given that most of the attention had moved to this summer’s net neutrality hearings and places the CRTC on the defensive just weeks before those hearings are scheduled to take place.

.

CRTC filing lodged by a coalition of consumer groups and indie telecommunication groups who’ve been adversely hit by the Bell Canada’s DPI and throttling practices.And they’re standing up for your rights, your privacy, and their right to function in a business environment that hasn’t been competitively crippled and hijacked by vested corporate interests.

The coalition comprises

  • The Consumers’ Association of Canada,
  • Canada Without Poverty
  • Council of PIAC
  • Canadian Association of Internet Providers (CAIP),
  • Acanac Inc.,
  • Accelerated Connections Inc.,
  • Cybersurf Corp.,
  • eagle.ca,
  • Execulink Telecom Inc.,
  • Managed Network Systems Inc. (MSNi),
  • Skyway West Business Internet Services,
  • Start Communications,
  • TekSavvy Solutions Inc.
  • Vianet Internet Solutions,
  • Yak Communications Inc.

Their filing, which highlights many oversights, errors, rights, privacy issues, and competitive disputes not taken into consideration during the CRTC’s ruling, hasn’t yet been posted on the CRTC website, but it can be found here and here, and followed here.

Bell_Logo_5

SPECIFIC GROUNDS FOR REVIEW AND VARIANCE 
15. Section 62 of the Act states:
62. The Commission may, on application or on its own motion, review and rescind or vary any decision made by it or re-hear a matter before rendering a decision.

16. In Telecom Public Notice CRTC 98‐6, Guidelines for review and vary applications, 20 March 1998 (“PN 98‐6”), the Commission stated that in order for the Commission to exercise its discretion pursuant to section 62 of the Act, an applicant must demonstrate that there is substantial doubt as to the correctness of the original decision. The Commission then went on to state that substantial doubt as to the correctness of the original decision may arise, for example, due to

(i) An error in law or in fact;
(ii) A fundamental change in circumstances or facts since the decision;
(iii) A failure to consider a basic principle which had been raised in the original proceeding; or
(iv) A new principle which has arisen as a result of the decision.

17. The Applicants submit that there is substantial doubt as to the original correctness of Decision 2008‐108 as a result of the following specific errors of fact and law. The
Commission

(a) Erred in fact in deciding that P2P transmissions take up as much bandwidth as possible and are unique, among all other types of transmissions, in doing so;(b) Erred in fact in stating that in order to identify the application or protocol of telecommunications, Bell need only examine the “header information of the packet;”9
(c) In relation to Bell’s GAS tariff and sections 24 and 25 of the Act, erred in fact and in law
(i) in allowing Bell to apply a different standard relating to fair and proportionate use of its network by the end‐customers of ISPs than the standard that it has applied historically to both ILECs and to the cable companies;
(ii) in considering that Bell’s use of DPI to inspect and treat packets in P2P transmissions differently does not violate the GAS tariff, which defines GAS as a PPPoE or Layer 2 service; and
(iii) in concluding that at the time of the Decision, Bell had no other “practical option that is technologically and economically suitable” but to throttle GAS;
(d) In relation to CAIP’s subsection 27(2) grounds for relief,
(i) Erred in law by narrowing the scope of the proceeding without notice to the parties, such that CAIP’s section 27 arguments were only considered in relation to Bell’s treatment of its own retail Internet access customers;
(ii) Erred in law in failing to consider whether Bell was subjecting GAS to different treatment as compared to all other high‐bandwidth services that Bell offers to itself or to others using the same “shared” network referred to by Bell and the Commission;
(iii) Applied the wrong legal test in determining that subsection 27(2) comports an element of subjective intention or bad faith;
(iv) Erred in law and in fact in considering that the breaches of section 27(2) were justified given that
A. there is no evidence that P2P applications represent a threat to the integrity of wireline ILEC networks;
B. Bell’s throttling measure is at once under inclusive in that it only affects P2P applications and not other bandwidth intensive applications and overinclusive in that it affects both heavy and “non‐heavy” users equally; and
C. Bell’s throttling measure is not proportional and minimally intrusive since there were many other options for Bell to achieve its objective, whether it be the objective of relieving congestion or of controlling the usage of heavy users;
(e) In relation to section 36 of the Act, erred in law and in fact by concluding that:
(i) Bell’s traffic shaping measures “does not involve blocking any telecommunications”;
(ii) file‐sharing applications only involve transmissions of downloadable “files” which require “time for the file to be transmitted before an enduser can access it.”;
(iii) Bell is not controlling the content of the telecommunications that it carries for the public;
(iv) Bell is not influencing the meaning of the telecommunications that it carries for the public; and that
(v) Bell is not influencing the purpose of the telecommunications that it carries for the public;
(f) Did not comply with the requirements of the Policy Direction to state which policy objectives were advanced by its decision and did not give sufficient justification for its decision thereunder;
(g) Erred in law in failing to give due consideration to
(i) The freedom of expression of content providers, Canadian Internet users, and independent ISPs;
(ii) The Canadian telecommunications policy objective of protecting the privacy of telecommunications set out at paragraph 7(i) of the Act;10 and
(iii) The Canadian telecommunications policy objective of promoting maximum reliance on market forces and ensuring efficient and effective regulation as set out at paragraph 7(f) of the Act.

18. In addition to the foregoing errors, there is at least one changed circumstance relating to the options available to Bell to relieve congestion in its network that calls into doubt both the original and continuing correctness of Decision 2008‐108. In particular, as described in Section IV below, it would appear that Bell has standardised Ethernet Layer 2 switches throughout its network in order to relieve congestion in certain areas of its network. This development calls into question the continuing necessity of Bell’s network‐wide throttling of P2P applications as well as raising the issue (if only in the alternative) of whether Bell’s throttling of P2P applications should be time‐limited or subject to any other restrictions.

The filing goes into great detail on each of these points.

I haven’t had the time to really get into it yet, but I will — and I noticed all sorts of facts the CRTC didn’t address, as did users on DSLreports.

For example, mlerner (http://www.dslreports.com/profile/248514) spotted this gem »»»

44. However, the fact that Bell looks at Layer 7 information in order to determine the application software running on the CPE misses a more fundamental point that relates to GAS specifically. GAS is a PPPoE or Layer 2 (Data Layer) service according to Bell GT Item 5410. As such, anything above Layer 2 (Layers 3‐7) constitutes the PPPoE “payload” under GAS. While Bell must possess PPPoE header information in order to provide GAS, there is no need for Bell to examine even the source and destination IP address information of GAS traffic in order to deliver the tariffed service.

This raises a privacy issue when Bell is looking at point of origin and destination, as well as packet payload on customers that aren’t even theirs.

Makes me wonder if the Privacy Commissioner will be dragged into this, as I believe she should be.

The throttle and DPI fight is not over.

Definitely stay tuned…  http://www.p2pnet.net/story/22033

The new age- The Internet and the word “free” are so entwined when it comes to getting news and information online from mainstream media outlets that consumers aren’t going to want to give it up, Anyone born in the 1980s the computer age now  doesn’t expect to pay for news. Advertisers have to pay for it.

   About sowing and reaping.. “Recession fallout hits BCE, Telus wireless results BCE ‘NOT IMMUNE’ TO ECONOMY “We’re not immune,” BCE Chief Executive George Cope said of the economy during a conference call with analysts. The company’s shares fell 62 Canadian cents to C$25.45.The company’s quarterly revenue edged lower to C$4.34 billion ($3.7 billion) from C$4.36 billion a year earlier. At Telus, revenue crawled higher to C$2.37 billion from C$2.35 billion.”  Reuters  –  More miss information, lying corporate spin   and what about news editors, news reporters using their own brain, research rather? doing the honest reporting?   –all 96 articles »

Bell has no one but itself to blame for it’s own  downfall,  40 percent of it’s own customers have complained about big bad Bell abusing them, lying to them, not keeping their contract agreement already. I have often told Bell  in writing that would all  happen now too on the net as well..
 
Bell like Loblow , Royal LePage merely reaps too what it sows.. it next fails to get repeat customers and much needed referrals as a direct result too..
 
computer-HACK 
 
 
 
DO SEE ALSO 
.
..  why Bell is always a LOSER. It is Always looking for some way to SOCK IT TO  their customers over  and over again and find another excuse to make the customers pay more.
“The present  future development  of iPhone includes multimedia messaging (MMS),  and adding  data tethering to the iPhone, which will turn the device into a wireless modem to connect laptops to 3G networks.
 .
“MMS and Tethering – two features that have been readily available on many smartphones for years – are finally making their way to the iPhone. But if you’re in the United States, you won’t be able to use them for at least a few months. Because AT&T, the network with an exclusive lock on the iPhone in the US, couldn’t get it together in time to support them for the iPhone 3.0 software launch. At launch on June 17th, MMS is going to be supported by 29 carriers, and tethering will be supported by 22 of them. So when can we finally expect these stateside? MMS is apparently coming “later this summer”. And tethering? A much more nebulous (and ominous) “later”.
.

This is ridiculous, plain and simple. AT&T has almost certainly known about Apple’s plans for many months if not years, and was probably involved in determining when these features would be launching in the first place.

.

AT&T has made it clear many times that it simply doesn’t have the bandwidth to support the millions of new iPhone users that are using their “unlimited” data plans far more than they would on other phones.

.

Apparently AT&T won’t support the long-awaited addition of MMS upon the iPhone 3GS’s launch. Boy Genius Report explains the situation thusly, [T]he reason it’s not good to go right away is because AT&T has to manually remove all the “Opt Out MMS codes” on each account. Basically, if we were to summarize this, and we’re going out a little bit of a limb, remove the Opt Out MMS code, and MMS will work with the final OS 3.0 build right away. We’ve also just heard that tethering will be 100% locked out at launch, but AT&T’s in the process of putting together a $70/mo unlimited data and tethering plan. SMS and MMS will not be included in that plan, we’re told.”  http://www.techcrunch.com/2009/06/08/att-underscores-how-badly-it-sucks/

.

Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.

do see also

January 23, 2009

THE CRTC flubs it again

Registered with the do-not-call list? Expect more calls, says consumer watchdog

 Friday, January 23, 2009 |   CBC News  Canada’s highly touted do-not-call list is having the opposite effect, leading to more telemarketer calls, says the Consumers’ Association of Canada. “It’s a travesty,” president Bruce Cran said Friday. “Here we have all these people thinking they were getting rid of incoming phone calls. Anyone who is registered should suspect their phone number is being broadcast to the four winds.” The Canadian Radio-television and Telecommunications Commission launched the registry in September to great fanfare, promising that those who registered would see a drop in unwanted calls soliciting goods and service. Millions of Canadians have registered their names, home phone numbers and in some cases their cellphone numbers. The problem, said Cran, is that the CRTC sells the registry list online. “In Toronto, you can get 600,000 names for $50,” he said. Telemarketers are required to subscribe to the list, paying an annual fee that depends on how often they chose to download updates. Those who violate the list by calling registrants may be fined up to $15,000 per call.  Chilliwack, B.C., real estate consultant Jim Stocco said he suspects the “avalanche of calls” he and his wife have been fielding lately is a result of having registered with the do-not-call list.  Before registering, Stocco had managed to bring unwanted phone solicitations down to about one a week by calling back telemarketers and asking them to take his phone number off their list.  “This do-not-call registry has made things worse. We now get five or six calls a day,” he said. “We both work at home and have clients across North America so we will answer calls. It has been a major irritant.”  Stocco said when he tries to call telemarketers back to ask that his number be taken off their list, he gets a voice mailbox that does not accept messages.  Glenn Thibeault, NDP critic for consumer protection, wrote to the federal privacy commissioner Jennifer Stoddart on Jan. 16 urging her to investigate.  “When the service is not only ineffective but assists in worsening the problem, Canadians have a right to be concerned, ” he said.   A spokesperson for the commissioner said Friday that she was aware of the problem before being contacted by Thibeault. “We are concerned as well,” said Heather Ormerod. “We are in contact with the CRTC and trying to gather relevant information to see how to proceed.”

 

I already rightfully have a very low opinion of the too often Useless CRTC

   

 

December 18, 2008

“Unfair” players

                tal  
We still do need real accountability, and the real beefing up of the enforcements, regulations against the much too many con artists liars, thieves, crooks, imposters, pretenders. being basically motivated by greed, increasing the profits. Bait and switch,  Misleading advertising, Unfair and Restrictive business trade practices seem to be a common thing in the Internet Service Providers  industry too, especially since generally the ISP are unregulated both by the Courts and the governments. It is a sad reality that even what is advertised is also next what the customer next consistently gets. ”  The first biggest unacceptable bad culprits still who need to be fired ASAP are those rather toothless, pretentious, federal and provincial consumer Ministers and their mostly bad subordinates. Healthy Competition was supposedly a good way to decrease  the prices and increase the services, but instead we get price fixings, unfair and restrictive trade practices.. which still all reminds me of the bad immoral Conservative Prime Minister Stephen Harper trying to murder all of the opposition  out of existence too.. for he himself is no better as a leader, example of ethics, morality too. We do need still  a new real,  tougher cop on the beat. to strengthen all business, financial regulatory agencies and crack down on runaway “greed and scheming” , to really clean up the worlds of politics , finance, business and really  help to put in help put in place new, common-sense rules of the road that will protect investors, consumers and our entire economy from fraud and manipulation by an irresponsible few caused also by a  lack of “adult supervision” and  managers not being    as aggressive as they should in properly managing subordinates, others. Conservative  and Liberal governments administration’s laissez-faire philosophy is also  allowing excessive risk and corruption at the highest echelons and also by too many people with a false disdain for regulation. We need more activist regulatory approaches,  no-nonsense regulators. Too many of these crooks are still governed by a mentality governed by the principle that, “whatever is good for me, I do.”  Behave Honourable or you will be fired, terminated message  needs to be to apply to a range of social, physical, financial, governmental  institutions — and to individuals across right across the board. A real  restoration of a sense of responsibility, personal accountability  and the notions of  advocating beneficial values not just for ourselves, but what’s good for the others, the country as a whole, operating in reality out of a sense of what is being done is for the common good , Our too often poor Regulators do unacceptably “drop the ball,” and have failed to crack down on the bad culture of greed and scheming, to take seriously their own responsibility to “operate honourably.  The CRTC also itself has not put much of a dent in fraud, abuses,  and the entire system needs an overhaul. The CRTC also has missed too many red flags in its oversight of it’s duties, responsibilities..
 
bell-internet-isp
 
Clearly you cannot trust too often crooked Bell or the CRTC .  “Why is Bell allowed to control stuff that isn’t theirs? ” ” However I do have a problem with wholesalers, customers not being able to use the full speed of a network. After all, they pay for the full speed when getting it from the phone companies. They should get the full speed.”  ”  Bell’s known poor acts, actions deserve all kinds of vilification.  What a completely asinine company Bell is. I will never, ever deal with them again. Worst company I’ve ever encountered, what stupid business practices.” ” Bell’s actions too often are still motivated by a desire to undermine competition  and to  increase their customer base seems too often as well to lose more customers.. ” Bell and Rogers caused a lot of the problem themselves, with selling so called “unlimited” packages, only to find new applications use more bandwidth than they had available ot had deployed.  “  “It is not just about the price too,   Bell can be real jerks to its customers. I used to be one until I got sick of their lack of customer service, etc., and even having 2 providers Bell and Rogers/local cable providers essentially in Ontario will NOT decrease prices. Look at the current cell-phone market as an indirect example of how low competition keeps prices high. ” ” and are they Bell and the others going to put unadvertised cap on how much we could download because basically the can to meet their advertised speeds due to their bolster, too often inadequate support structures, equipment too..” Bottom line is that when it comes to telecommunications and especially high speed internet, no one can be trusted, for  the fact is that ISP   – Cable, Telco etc – on their own will not invest in faster networks and bigger coverage areas because of the costs, and the main Corporate desire not to offer a service but a false desire  to make maximum profits with a minimum of capital investment. Services will evolve but at a slower pace until competitors are forced to invest in their own infrastrucuture.

The Canadian Radio-television and Telecommunications Commission on Thursday issued a decision ordering Canada’s big phone companies, including Bell, Telus Corp., MTS Allstream Inc., SaskTel and Bell Aliant, to offer the same internet speeds to smaller wholesale customers as they themselves sell on a retail basis.” Service speed is an important competitive attribute, with rates differing significantly by speed and speed often being a major differentiation point from a marketing standpoint,” the CRTC ruled.

Under existing CRTC regulations, the big phone companies are required to rent out their networks to smaller service providers, who then sell internet access to their own customers. The rules boost the number of competitors selling internet access to the public, and thus keep prices down and service levels up. The regulations, however, have only applied to older infrastructure based in phone companies’ centralized office buildings.

Recently, phone companies have been pushing their networks out of those buildings by putting new equipment into streetside cabinets in an effort to boost their customers’ internet speeds. Smaller internet service providers haven’t had regulated access to those cabinets, however, which means they have been limited to selling slower speeds than those offered by the big phone companies.

In Quebec, for example, Bell has been selling internet connections with download speeds around 16 megabits per second while small ISPs have topped out at less than half that. The phone companies will only be required to offer faster speeds to wholesale ISPs when they sell them on a retail basis in a given area. Smaller ISPs will therefore have to request the faster connections from the phone companies. Bell, Telus and the others have 45 days to file with the CRTC the proposed rates they intend to charge the small ISPs for faster services. The rates will have to represent the actual cost of the service, plus “a reasonable mark-up,” the regulator said.

..the CRTC launched a larger inquiry into how much control large network owners such as Bell, Telus, Rogers Communications Inc. and Shaw Communications Inc., should have over the internet connections they sell to customers.” http://www.cbc.ca/technology/story/2008/12/12/tech-crtc.html
 
 “The CRTC has had a “cosy” relationship with Bell for as long as I can remember. It is obvious it continues. Short of replacing all the Commissioners with officials elected by net users this will never change. Time for a “revolution” IMO.” ” I really wonder who we have in charge of the CRTC. I would prefer a 13 year old nerd that has the slightest clue about the new hype of the Internet, ”
 
” Net neutrality is one of the most significant “sleeper” issues that will confront the people of Canada over the next decade. Just as we have demanded regulation for our road traffic and public utilities, we will demand fair access to our data services and even to each other. 
 
“Indeed, it is important not to lose sight of how much has changed in the past year. In the fall of 2007, net neutrality was viewed as a fringe issue in Canada without much political traction. In the span of 12 months, there has been a major CRTC case, the Angus bill, a rally on Parliament Hill, a more vocal business community supporting net neutrality and a gradual shift of this issue into the political mainstream. ”  http://www.thestar.com/sciencetech/article/542156  http://www.neutrality.ca/
  
  
 Telecom dinosaurs are like the Big Three auto makers… act now to avoid more future tax funded bailouts.
 
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/ 
 
 
Fair game
 
MONTREAL — The chairman of Bell Canada (TSX:BCE) and three other directors plan to step down from telecom giant’s board early next year, following the collapse of the $52 billion takeover by private equity.

Richard Currie, who was president of Loblaws parent company, George Weston Ltd., is expected to be replaced by Thomas O’Neill at the company’s next shareholders’ meeting in February.

The move was widely expected since the failure of the proposed privatization of Bell Canada by a consortium led by the Ontario Teachers’ Pension Plan.

Also exiting the board are Judith Maxwell, John McArthur and Robert Pozen.

Currie said serving as BCE chairman during the tumultuous time of change was one of the great honours of his business career.

“The specific measures to create shareholder value announced last Friday make this an opportune time for me to relinquish my board duties,” he stated.

The 71-year-old Currie was elected BCE chairman in April 2002.

O’Neill has served on several committees since joining the board in 2003. The former CEO of PricewaterhouseCoopers is a director of Adecco S.A., the Bank of Nova Scotia (TSX:BNS), Loblaw Companies Ltd. (TSX:L), Nexen Inc. (TSX:NXY), and St. Michael’s Hospital in Toronto. 

 
Do continue here  below  to often read about bad Bell.. https://thenonconformer.wordpress.com/tag/bell/
 

do see also

 

Blog at WordPress.com.