The non conformer's Canadian Weblog

November 10, 2009

Iphone, Palm Phone Rush

cell phone cartoons

It seems Canada’s iphone providers are a typical step backwards again.. In a rush to make money, while screwing consumers too often, they do  selll   inadeqate objects or those too quickly outdated..  toohttps://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
 
 Rogers officially releases Dell Streak for $149.99 next on 3-year Rogers states that this product is “Designed with the future in mind, the Dell Streak will support over-the-air updates including Android platform upgrades, Adobe Flash 10.1, video chat applications enhancements and other software innovations.” The Streak comes with Android OS 1.6 but will be upgraded to 2.1 (no talks of upgrades past this yet).It’s a disservice to customers to sell something like this to customers that may not be informed enough to know better. No word on the actual actual upgrade date, is insane. I wouldn’t touch this device with the outdated Anroid and no confirmed update date. Don’t buy it until you see Android 2.2 on it. Android 2.1 doesn’t support Adobe Flash. Sony Ericsson has a hard time moving from Android 1.6 to 2.1.Here is the link: http://blogs.sonyericsson.com/products/2010/09/23/update-on-updates/ 

 Does it also mean  (1) Rogers is the exclusive seller of this device in Canada; or (2) a person using this device will not be able to roam onto other networks such Bell, Telus or any carrier outside Canada (e.g. AT&T, Vodafone, etc.). It is SIM locked to Rogers?there is no way to switch to another provider.Canadian carriers are bot required to provide the unlock code upon request?  In Canada, there are no laws regulating SIM locking or unlocking.  The  consumer advocates say all carriers are inserting locks for no other reason than to keep customers from switching. Most carriers charge $20 for each month remaining on a contract, and more if the customer has a data plan, so a subscriber who cancels a two-year plan after only one year would be on the hook for at least $240. Locked phones also force consumers to pay their carrier’s often-hefty roaming fees when travelling internationally. With an unlocked phone, the owner can buy a Subscriber Identity Module (SIM) card from a local carrier for a small fee and make much cheaper calls wherever they may be.  The big 4 are still screwing the consumer  It is time to unlock the phones and let providers compete on a level playing field for the provision of service. Unlocking phones will also allow many companies that don’t offer telecommunication services to sell phones – that means downward pressure on the price of phones and phones that are current. The teleco skullduggery has got to be stopped. Unlocking phones is a start.

Canadians can still unlock their phone through several methods, such as independent phone dealers found in many malls, but it often incurs an additional charge and voids the warranty on the device. Doing so is  Competition in the wireless industry is heating up with the recent launch of several new carriers, but critics say Canadians are still facing at least one big barrier to choice — locked phones — and a new copyright bill expected to be introduced this week could make matters worse. Read more: http://www.cbc.ca/technology/story/2010/05/31/copyright-cellphone-locks.html#ixzz14uCT7obZ

https://sites.google.com/site/euprepaidcallingcardssims/mobile-manufacturers/box-breaking/sim-lock

Unlocked iPhones Could Herald True Mobility  http://www.michaelgeist.ca/content/view/5144/135/

Many US or Canadian based cell phones do not work at all in China.or elswhere too?  If you  have confirmed that your cell phone will work in China, you can either decide to keep the current SIM card with your provider in the phone and pay the extremely high rates that North American providers charge to use their service in China or, you can swap out their SIM cards and use a local Chinese one and literally spend pennies as opposed to dollars. SIM cards for China are easy and inexpensive to find and purchase in China but, please note that there are many types available for purchase. Not all will allow you to place international calls. You may also purchase them online. There are several US vendors, including www.cellularabroad.com and http://www.amazon.com that offer SIM cardshttp://www.chinatoday.com/travel/china_travel_guide/cell_phone_service_advise_for_china.htm

GOOGLE’S Android mobile operating system has surged past Apple’s iPhone and Canada’s Blackberry in the third quarter to become the world’s second biggest smartphone platform. Finland’s Nokia sold 29.5 million smartphones during the third quarter of the year for a 36.6 per cent share of the worldwide market, down from 44.6 per cent a year ago. Sales of Android-powered smartphones soared to 20.5 million units, giving the Android platform a 25.5 per cent market share, up from just 3.5 per cent a year ago. Apple’s iPhone was next on sales of 13.5 million units for a 16.7 per cent market share, down from 17.1 per cent a year ago. Canada’s Research In Motion, maker of the Blackberry, was in fourth position with sales of 11.9 million units. Its market share dropped to 14.8 per cent from 20.7 per cent a year ago. Microsoft’s Windows Mobile saw sales of 2.2 million units giving it a 2.8 per cent market share, down from 7.9 per cent a year ago, worldwide mobile phone sales totaled 417 million units in the third quarter, up 35 per cent from a year ago. Smartphone sales grew 96 per cent to 81 million units and accounted for 19.3 per cent of overall mobile phone sales in the quarter.  

 

The lying spin doctors at  the news media, Canada’s major telecommunications firms are busy working too .. Bell also does not discriminate, show partiality, it seems ready to abuse anyone.. Competition between Telus, Bell and Rogers, which control about 90 per cent of Canada’s wireless market, intensified when Bell and Telus upgraded their wireless networks, enabling them to sell Apple’s coveted iPhone for the first time earlier this month. Network speed doesn’t matter to regular cell phone or internet  users,   because it makes no difference for voice usage, but it becomes crucial to the smartphone experience when using bandwidth intensive programs, and for persons who  like to view, download multimedia on the net..
 
On top of that many people have rushed to get a  cell phone and have tied themselves now  to a long term telecommunication provider contract while meanwhile very significant consumer features, new application usages have evolved..  and these thus have made their phones obsolete very quickly. Now  being able to listen to music while browsing the web and sending email makes a multi-tasking Smartphone an appealing option, plus the ability to watch videos online as well. A cell phone’s integration with popular and widespread Google apps like Gmail, Google Calendar, and Google Voice will help with its popularity.
 
 
Advertised speed is now again at the centre of a legal dispute between two of the country’s largest cell phone providers. Rogers and Telus. Telus Communications Inc. launched a lawsuit against Rogers Communications Inc. in British Columbia’s Supreme Court over Rogers advertisements that claimed its wireless network is the “fastest” and the “most reliable” in Canada. Rogers claims  its mobile network indeed provided faster data speeds than those of its competitors, Telus and BCE Inc.’s Bell Canada. Actually the  data speed are not consistent from day one now too and many customers have complained they do not continual recipe the expected, advertised speeds.  Telus says   its new network offered speeds as fast as those provided by Rogers  in areas available. Rogers’ advertising also  gives consumers the impression that its network provides better call clarity, fewer dropped calls and more reliable data transmission  and even all that is questionable from any communication firm now  too. 
 
 
Phone customers in  parts of Ontario were  feeling frustrated after several hours of disrupted phone service, according to the Canadian Press new service.  Some phone calls  were dropped during the day. Because the outage was the result of a problem at Telus Corp..  Rogers said it has internal and third party external audit since 2007 as proof that it is the most reliable network. Rogers added Telus lack data on its network performance.
 
“Rogers has no network advantage and shouldn’t be misleading the Canadian populace with “false superiority claims?” or any of the Canadian firms now still too.. One can read about  loads of customers dissatisfaction about Rogers, Telus, Bell posted on the net now already too.  Rogers Wireless was   disputing a Bell Canada ad claiming Bell has the “the fastest … network across North America early in the year.” The ASC found the claim to be false, but Bell Canada ignored the ruling and continued to run the advertisement, because they don’t recognize the organization as legitimate. …it seems I only hear bad things about Bell Canada. Are they really that bad?  Worse. Plus they offer less and charge more. If I’m not mistaken they are also the most expensive for anything (internet,phone etc)if your not on a contract.”
 
Our monopolistic Canadian wireless carriers are engaging in a war of words over even false words over speeds, reliable, etc., Telus. Rogers, Bell spin doctors all unrealistically say they expect to make loads more money gouging the customers with extra fees.. Dream on. Canadians are known to be cheap for a start eveben. Telus.   B.C.’s largest private corporation, now has a “long-term evolution” network that will maybe provides a true global standard in five to six years while others already offer compatibility all over the world .   A prolonged recession combined with higher up-front costs for new smart phones has forced Telus Corp. to cut its overall financial outlook for the fiscal year even as it faces greater competition    Combined with upfront costs Telus and the others too  must pay Apple and other handset makers such as Research In Motion Ltd. for devices means earnings for the year will be lower than expected, Telus said.  Canadian carriers pay as much as $400 per iPhone with the hope that subscribers will surf the web, pushing up data revenues. Not a very realistic hope. When Consumers are already money conscious, because of the present recession.
 
Rogers Communications Inc.,  has been the market leader in wireless in Canada for years – in part because it was the only carrier to offer HSPA, favoured by handset makers like Apple Inc. The adds also do say “Telus and Bell went live with their next-generation 3G wireless network last week, delivering high-speed Internet service that’s up to four times faster than home service delivered by wires.”  Telus has spent hundreds of millions of dollars overlaying its existing cellphone network with high-speed packet access (HSPA) technology in partnership with Bell Canada, The massive 1.1-million-square-kilometre network extends across British Columbia, Alberta and eastern Canada now.   This  wireless service is available through an Internet stick that goes in a port on any laptop computer, and network speed of 21 megabytes per second that is fast enough to download and view high-resolution video, there is a COST ASSOCIATED WITH UT STILL TOO..   Now that Bell Mobility and Telus Mobility have a joint sleek new wireless network, they have to contend with headaches that had been a concern only to their rival, Rogers Wireless, burdens, like “grey market” unlocked phones and data roaming, The Bell,  Telus  network reaches also across the two western provinces and into Canada’s major urban centres but still does not cover all of Canada.. Telus/Bell HSPA+ network misses almost 2 complete provinces and northwestern Ontario for any coverage, and does not allow in country GSM roaming.across the two western provinces and into Canada’s major urban centres but still does not cover all of Canada..
 
Telus sues Rogers over advertised claims    Telus Communications Co. is suing Rogers Communications Inc., claiming Rogers no longer has the right to call itself “Canada’s most reliable” or “Canada’s fastest” network.  So if Rogers wants to continue with this claim, they should cover all of Canada and all their customers. Not just the ones that happen to live in a major city centre. Nationwide coverage??? Not even close.    I currently have Telus “high speed” Internet service. On numerous occasions, this Telus service has been slower than my old 56K dial-up service. That is why I am canceling my Telus service as of next week and going with the competition (just to see if they are any better).   Telus is in no position to be taking legal action based on Rogers engaging in misleading advertising. Telus does it too, with its advertised claims of high speed internet access. If Telus is advertising high-speed Internet service, it should be high speed 24/7, and not just when the network is not busy.   And this is not just my computer or modem being slow, as I have had numerous others tell me that their Telus “high speed” Internet service is very slow at times.   A perfect example of the pot calling the kettle black   Just another couple of corporate crybabies looking to gouge the customer.  http://www.cbc.ca/canada/british-columbia/story/2009/11/18/bc-telus-rogers-lawsuit.html

Misleading facts , costs or hidden costs already too. Rogers scrapped its unpopular ‘System Access Fee’ earlier this year, but replaced it with a Government Regulatory Recovery Fee, and increased the price of some cell phone plans. “I suppose that they hoped by putting ‘Government’ in the title that people would assume the fee is legitimate,” quipped Virgin Group Chairman, Richard Branson and   “Bell, which owns 100% of Virgin, is the only carrier still charging a system access fee for new customers.” As for the Government Regulatory Recovery Fee, Rogers says it covers “provincial 911 fees, spectrum acquisition, licensing charges, and contribution charges to help subsidize telephone service in rural and remote areas.” It is about half the cost of the old System Access Fee, which is still charged by Bell Mobility (but not Virgin).

False misleading advertising has long time been made by Telus, Rogers, Bell and others in Canada whole the Ostrich federal consumer dperantmt, government did nothing.. I even wrote to you about THIS ISSUE  too and what it takes the courts to deal with everything now, AND so why do we need the  government ?

AND ANYONE WHO HAS TRIED TO DEAL WITH BELL SERVICE, COMPLAINT DEPARTMENT KNOWS HOW OBSTINATE, STONE WALLING, UNHELPFUL THEY MOSTLY CAN BE TOO..

It is an established, undeniable fact that at least 40 percent off Bell’s present, past customers have  been dissatisfied with the actual customer support they have received in Canada relating to cell phones, internet services, billings, etc. That is why many of them have gone elsewhere even to Videotron, Acanac, etc.  https://thenonconformer.wordpress.com/2009/11/08/bells-lies-vs-reality-again/

  
see also
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/09/09/skype/
https://thenonconformer.wordpress.com/2009/09/21/the-new-still-sad-unacceptable-reality/
 
 
 Many can see clearly that Rogers, Bell, Videotron, Shaw, Telus all only care about one thing.. maximum profits.. motivated by maximum greed..  mostly finding an excuse to charge the customer even for more.. and yes that they have done with their lies, distortions … and no one cares about integrity or  the citizens, consumer, the CRTC or the governments now included. 
  
Public exposure and prosecution of the guilty persons seems to be most effective way that works for everyone’s benefit in dealing with the bad acts of others still.

September 21, 2009

POOR SERVICES- ISP, Phone still an unacceptable reality

 Bell_Logo_2

Daily we are now being flooded Canada wide too with a host of new promised  services, and many new products available on the radio, on the internet, in the news media.. P2P USAGES https://thenonconformer.wordpress.com/2009/09/21/bittorrent-p2p-sites/
 
The marketing departments even of big three telecommunication firms providing internet and telephone services in Canada too : Bell , Rogers, Telus as well are still now clearly telling the  lies, spinning the truth, making typically past unkept promises  of the customer’s full satisifactions too, and  even now advertising at great costs, high costs that will be passed on the customers even,  all now done to try to win back many past lost unhappy customers, and to hopefully gain new customers, Being done basically because they are basically all UNWILLING TO FACE still OR to deal with THE ACTUAL REASONS MANY CUSTOMERS HAVE BECOME DISSATISFIED.
 
Every  company is guilty it seems to some extent of these sad, bad practices. No companies provide a FULL  service or an adequate  product it seems these days…. all they provide is profits for themselves hopefully. And as long as we allow them to do so, by letting companies and industries run roughshod over the governance of the country, then this will continue. Good Products and good services falsely are a distant second in offerings in relation to corporate profits.
The Canadian cellphone and internet speeds, rates among world’s worst, Canadians are being hosed for their access still too.
 
Do always  check your actual ISP speed http://www.acanac.ca/speedtest/  check for the blatant theft-corruption on a daily basis and ask them to fix it immediately as well..
 
 Rogers, Bell, Videotron, Shaw, Telus all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC included. 
 
and there are many many more valid complaints now too
 
Many customers do  feel they have been mislead, lied to, denied falsely the services they had been originally promised and instead now face extras for promised, even basic services, are very unhappy with the high prices, with what they see as unfair, restrictive trade practices, price fixings, price collusions, price gougings, suprise fees, failure to live up to agreed upon contracts, false contract terminations, even now  amongst the big three as well all being done while the governments lie  too and do  not stand up for,  do not Protect the citizens, consumers again and again. Unacceptable always too!
 
The governments and these firms now are really all fools, for the much too many dissatisfied angry customers, consumers, citizens do not merely now next disappear, or go away, rather they tend to they hold on to their resentments, and they tend to and will seek alternative means of revenge, back back now as well upon all of the immoral, pretentious persons too in reality. Do send a copy to the PM@gc.ca
 
 
 
 
see also
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware
 
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access 
https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico
https://thenonconformer.wordpress.com/2008/12/18/unfair
https://thenonconformer.wordpress.com/2009/04/20/bell-internet
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds
https://thenonconformer.wordpress.com/2008/04/26/and
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs
https://thenonconformer.wordpress.com/2008/04/19/bell-lied
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too
 http://postedat.wordpress.com/2009/08/29/pay-back-revenge/
https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/
https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/
 

 PS: Also the Companies from different markets — or that themselves span multiple markets — can make more money in some instances by tying their offerings together, so that in order to use one, you also have to use the other. Although the approach is not without the occasional advantage for the consumer (cable companies say their practice of bundling stations encourages niche programming, for instance), consumers mostly chafe when their choice of a certain product or service restricts their choice in another area. ’Triple play’ packages for internet, phone and television – If your company owns technology for delivering television or telephone service, the internet represents a horrible monster set on destroying your market with its capacity to deliver all kinds of media over a single pipe. That’s why, if you’re smart, you bundle these offerings into packages that seem to offer lower costs, but in fact bind consumers to expensive habits — hopefully, for years to come, from these companies’ perspective. If you’re paying for phone and television along with your internet, you’re almost certainly less likely to.

 

ISPs and content providers,   or Cellphone carriers and cellphone manufacturers Most people know that the only reason you don’t pay the true cost of your cellphone hardware is that you have to sign a lengthy contract with a cellphone provider — a situation that is exacerbated by exclusive hardware contracts such as the one Apple signed with AT&T for the iPhone. If you want to use this particular piece of hardware, you have to use its exclusive partner or unlock your phone, voiding its warranty and risking having it “bricked” from afar as punishment for allowing the device to operate outside of its original network. Cooperation between cellphone manufacturers and service providers is nice, in that it lowers the initial cost of phones, but it has led to an inefficient market that discourages consumer choice, unless you count the option to switch networks and throw out your hardware every year or two. And this isn’t just about cellphones — the same is happening with netbooks. The relationship between carrier and manufacturer even extends to which apps your phone is permitted to run (see Google Voice and SlingPlayer).

 
CABLE COMPANIES AND SHADY POLITICIANS!!  PLEASE SHOUT THIS FROM THE ROOFTOPS!! Those of us in rural areas can’t even get cable, high speed internet, so why does it cost me extra taxes to get satellite…CABLE CORRUPTION IS ALSO RUNNING RAMPANT!!   http://www.wired.com/epicenter/2009/09/five-industry-collusions-wed-like-to-throw-down-a-black-hole
 
 
25 Years after breakup of the US AT&T: The American Telephone industry still lacks significant competition.   Twenty-five years after the breakup of AT&T, consumers have seen significant changes in how they make telephone calls, what they pay and the services they receive. Are we better off today than we were 25 years ago? The answer depends on who’s talking. Competition for AT&T service has not come from similar providers as was hoped when the government broke up the monopoly. Instead, it has come from companies offering mobile phone or Voice over Internet Protocol (VoIP) services. But these services are different.  Many consumers are as dependent on mobile phones as they are on traditional land lines. Others still have phone service through a wire line, but that line might be connected to a cable TV system or directly to the Internet.Cell phones offer mobility, but require a wireless signal that is not available in many rural areas of Ohio. VoIP service requires a broadband Internet signal that also is not available to many Ohioans. Unlike traditional wire line service that operates even during extended electrical outages, wireless and VoIP services cannot operate after backup batteries, if any, are depleted. Moreover, the price and quality of cell phone and VoIP services are generally not regulated by state government compared to the way the Baby Bells’ services were. Cell phone service with unlimited calling is typically more expensive for consumers than wire line service. VoIP service requires consumers to pay a separate monthly fee for access to the Internet and a charge for VoIP service itself. Today, 25 years after it was broken up, AT&T and other telephone companies seek fewer regulations and less regulatory oversight from the Public Utilities Commission of Ohio (PUCO). While price has been deregulated, in order to protect consumers, the terms and conditions of service should continue to be regulated. Similar regulations should be applied to wireless and VoIP services to protect consumers of those services as well. It is fairly typical that services that have been deregulated in terms of price still retain regulation of consumer protections. The OCC experts worry there is not nearly enough competition to drive down consumer costs and improve quality. Twenty-first century technology made construction and maintenance of telephone systems less expensive than 25 years ago, but prices are headed upward. We are fighting for consumers so they can benefit from cost savings. At the same time, we are advocating that all companies meet minimum telephone service standards. Long distance calling has become more affordable over the years as well. The OCC welcomes the development of new technologies and options for consumers, but believes consumer protections are needed to ensure fairness. http://www.pickocc.org/mediacenter/migden-ostrander/message/2009/june.shtml

Obama’s anti-trust cop Christine Varney is dusting off the Sherman Act and reviewing wireless companies’ exclusive handset deals–most notably AT&T’s monopoly control over Apple’s iPhone. The US  Congress is starting to wonder whether it’s fair business. Four senators—Kerry, Wicker, Dorgan, and Klobuchar—have sent a letter to the FCC requesting an examination of the wireless industry and whether this whole exclusivity thing is kosher. And  the commerce committee is corralling a bunch of wireless execs and researchers in Washington. They’ll chat about exclusivity and question whether it limits competition. It’s the first step in what could be a    regulatory road; one that could result in major shake-ups inside the cell industry. Congress is bringing this up now because rural cell phone companies have complained that exclusivity agreements are unfair to small carriers. When the national bullies have exclusive rights to a phone, the rural cousins do also  have to peddle inferior devices. The Justice Department may also review whether telecom carriers are unduly restricting the types of services other companies can offer on their networks and what is Canada, the CRTC doing as well? Nothing good!

 

August 12, 2009

Unacceptable merger between Bell and Telus

bell_logo_1

“A merger between Bell and Telus, two of Canada’s largest phone and internet companies, is looking “very likely” within the next two years, according to a report from RBC Capital Markets. The impending launch of new cell phone companies, the continuing trend of customers ditching their landlines, and the saturation of internet and television services are combining to eat away at growth opportunities for Bell and Telus, RBC analyst Jonathan Allen said in a research note to clients on Wednesday. Those factors are putting pressure on both companies to cut costs, something they could achieve better as a merged entity, Allen said. The spectre of increasing competition, particularly in wireless, should also ease regulatory and government concerns. A combined Bell-Telus would hold more than 60 per cent market share of the wireless business in six provinces, with the highest concentrations in the Atlantic provinces and Alberta. However, Allen said, the Competition Bureau tends to look at market power rather than just share. With competition set to increase, a merged company will see its ability to control prices lessen. “
 
“Do not allow mergers of these telecos.”
 
“Great!   Now they can join forces and price gouge Canadian cell phone users to death.”
 
“And of course the lap dog (aka CRTC) would allow this to happen to “protect” (rip-off) Canadian consumers, right?
 
 “On the plus side…..   Choosing a crappy provider for all your communications services will certainly become a lot easier!”
 
  “Just another blankety blank ( crappy) monopoly with little or no regulation as predicted when the de-regulation craze started almost 30 years ago.”
 
 http://www.cbc.ca/money/story/2009/08/12/bell-telus-merger.html 

We are already now paying some of the highest costs in the world for their poor services, being gouged and they want to be allowed to falsely gouge us some more? Dream on.. Unacceptable

      For those wondering about the state of competition in Canada’s wireless world and where the CRTC stands on the issue, it is perhaps disheartening to read that the CRTC appears to believe the best competition to the established telecommunications companies include, well, the established telcos. 

http://www.cbc.ca/technology/technology-blog/2009/08/wheres_the_competition.html

see also

 

August 7, 2009

Bell, BCE own profitability..

  

The departure of Nortel Networks Corp.’s CEO, a once proud flagship of Bell,  and most of its board marks the effective end of the 124-year-old company. But the remarkable aspect is that Nortel lasted as long as it did, given its rapid descent from national hero to national disgrace.  “I knew when I joined the board it was high-risk,” said Harry Pearce, who stepped down as chairman Monday after four years as a Nortel director. The litigation lawyer – a former chairman of Hughes Electronics and a former vice-chairman of General Motors – said he was under no illusions when he came on board in January, 2005, after a major accounting scandal had pushed Nortel close to the brink.  “Pearce an ex-General Motors executive – there you go, Nortel hired a blind man to lead the blind. And Nortel’s failure is not due to external factors as he states (poor economy, meltdown in capital markets, blah, blah, blah), rather it was p$$$ poor management, fraudulent accounting, etc. I don’t see any of Nortel’s competitors having problems staying afloat, in fact they all seem to be prospering in these trying times.”  http://www.theglobeandmail.com/globe-investor/ambition-gave-way-to-a-harsh-reality-pearce-zafirovski/article1246625/

computer-hack2

“During the dot.com rush, senior BCE management embarked on a scheme to turn the company into a multi-media, converged entity. To do this they stripped Bell Canada – the telephone company – of people and used revenue formewrly used to upgrade the network, to buy the Globe and Mail and the CTV television network. They failed to support the infrastructure to compete with the cable companies. But the dazzle in their eyes was caused by the almost mythical idea of multi-media empires delivering content to homes throughout North America on phone lines. It was a great idea except they forgot they were still running a phone company and that the infrastructure needed to be upgraded FIRST. It was like putting a $50,000 bathroom in a house with old windows and a leaking roof. Today, Bell has a patchwork network, with the best service in the major urban centres (high-speed internet and cell coverage), while smaller markets make do with less. Bell has been bleeding hundreds of thousands of customers for several years, service has fallen and, as I mentioned, it is patchwork quality, depending on where you live.  In the corporate boardrooms incompetence seems to pay. Jean Monty, former CEO, raked in millions when he left in shame, and I can hardly wait to see Sabia’s nice little package when he turns the lights out.”  http://wordylefty.wordpress.com/2007/06/26/the-ugly-demise-of-bell-canada-june-26-2007/
 
It seems that Bell, BCE continually now faces bad news about it’s own profitability..
  
Needless to say greedy Bell and the others had expected to gouge all if it’s customers, old and new  forever as well but things rarely go as expected especially for Bell for the customers are not stupid. Bell’s promises of future revenue increases  and improved great services based on their past performances to date also are not valid, reliable. It seems the Zebra too still cannot change it’s stripes. http://www.theglobeandmail.com/report-on-business/recessionary-dip-or-permanent-decline/article1244199/
 
bell-internet-isp2

Canada’s largest wireless companies are now clearly wrestling with their first real decline in smart  phones customers’ monthly spending, and wondering if it is a sign of the times or a harbinger of the future. “The companies have spent billions to deploy networks and are stocked with fashionable smart phones. But even as Canadians snap up the latest handsets and sign three-year data contracts, operators are seeing average revenue from each customer fall. Is the drop a result of the recession, or does it reflect the more competitive landscape that is about to see even more players enter the field? BCE’s Bell Canada said yesterday that it generated 4 per cent less money on average from its wireless customers in the last quarter, compared with a year earlier.That follows similar news last week from rival Rogers Communications Inc. , which reported a drop of more than 2 per cent. Today. The downward trend of what the industry calls ARPU – for average revenue per user – is significant for Bell, Rogers and Telus because they rely on wireless as their engine for growth.  As part of its second-quarter financial report, the company said it signed 45,000 new wireless customers in the period, compared with 83,000 in the second quarter of 2008. In addition to the fewer new accounts, Bell said ARPU fell $2.22, to $52.05 a month. Both results fell short of analysts’ expectations and crimped BCE’s overall performance, with profit dipping 4 per cent and sales down 2 per cent. “People are actually using the product less in the economy, from a voice perspective,”  “A decline in employment means a declining use in wireless and we are seeing that. BCE executives agree that tougher competition, especially among their discount brands, is a factor. But they say it is being offset by customers’ adoption of new data services, which generated 28 per cent more revenue in the quarter from a year earlier.  A key step involves cutting costs, which BCE has done by eliminating several thousand jobs over the past year. Executives said it has also improved quality of service, eliminating many customer calls. General and administrative expenses were down 11 per cent in the quarter, which helped bump gross margins up to 40 per cent. Other steps include the recent purchase of the 50 per cent of Virgin Mobile Canada Bell didn’t already own; the acquisition of electronics retailer The Source and its 750 stores nationwide;  and a more aggressive branding campaign. In addition, the company is building a new national wireless network on the leading wireless standard of the day, called HSPA. Bell is sharing the development costs with Telus and both companies   expect  to launch service on it by year-end.  Bell TV turned in the best performance of the quarter, with video revenue rising 9 per cent to $389-million.

Meanwhile , Bell Canada is taking the federal broadcast regulator to court to stop the country’s big networks from charging cable and satellite companies for their TV signals. Bell, which owns Canada’s largest satellite service, known as Bell TV, alleges in documents filed with the Federal Court of Appeal that the broadcast regulator has overstepped its jurisdiction and has asked a judge to intervene. The move comes after the Canadian Radio-television and Telecommunications Commission said in May it would let large conventional networks, such as CTV and Global Television, negotiate with cable and satellite carriers on compensation for their signals. The court filing is unorthodox, since it is extremely rare for a company to challenge the CRTC so directly. The bitter debate has driven a wedge down the middle of the broadcasting industry in Canada, and these court filings demonstrate how contentious the issue has become. There is already tension between Bell Canada and CTV, the television network in which Bell owns a stake, and this case will only increase it since the two sides could meet in court. Bell owns 15 per cent of CTVglobemedia, which is the parent company of CTV and also owns The Globe and Mail.  Paul Sparkes, CTV executive vice-president of corporate affairs, also reserved comment. “As the matter is before the courts, it’s not appropriate for us to comment on the substance of the appeal,” he said. “We are confident that the Federal Court of Appeal will see this for what it is, a stall tactic.” ” Interesting how Bell fought very hard and successfully to get the feds to bring in laws against people who use “black boxes” to take Bell’s satellite signals without paying. Now Bell wants to take the network’s signals, without paying for them, and then charge customers for these signals. Seems very inconsistent to me! ”  http://www.theglobeandmail.com/report-on-business/bell-takes-tv-fight-to-court-to-escape-regulators-squeeze/article1243859/

It is no surprise to me that mobile companies are overpricing their wireless internet services so that only businesses can afford this service.  A wireless spectrum auction last year attempted to improve competition but there is still lots of work to be done. Most mobiles available in Canada come locked to a multi-year contract  http://healthinformaticist.wordpress.com/2009/06/09/oh-canada-isp-censorship-and-internet-slippage/

 

see also

https://thenonconformer.wordpress.com/2009/08/10/liberals-politicians-do-lie-too/

https://thenonconformer.wordpress.com/2009/08/07/bell-bce-own-profitability/

https://thenonconformer.wordpress.com/2009/08/12/11989/

 

 

June 14, 2009

Buyer beware, iphones, Beware especially of ..

   storm

Telus unable to sign new mobile customers… “poor customer service from telus is news?  That’s a “Mickey Mouse” Provider anyway.  Am I am supposed to feel sorry for them? Does this warrant coverage? Karma someone said.. Wait, people are still signing up for Teuls? You can’t speak to anyone……and when you do it’s like talking to your dog…….the only difference is you get a responce from your dog. .. their high speed internet services are also terrible. Poor customer relations as well as trouble getting thru technical support.  Telus probably went over thier bandwith cap or even better..they are throttled… by Bell or Rogers?  Maybe telus should find a better service provider. Telus uses a lot of Dell equipment which should be all you need to know.  this couldn’t happen to a better gouging, money hungry corp. Their record of poor service and arbitrary contract fees, etc has finally caught up with them. My most common telemarketing call: Telus, of course. Desperate fools, I’m NEVER coming back. I’ve had satellite with Bell (terrible service), I’ve had a cell phone through Rogers (nightmare) and both internet and landline through telus (clunky incompetent service)… None can I say went smoothly.  Is anyone happy with any Canadian provider? ” http://www.cbc.ca/consumer/story/2009/09/09/telus-new-customers-outage.html
 
Canadian cellphone rates among world’s worst,  The average Canadian cellphone user is paying among the highest bills in the developed world, according to a new international study. Using a comparison package of 780 calls made, 600 text messages and eight multimedia messages sent per year, the Organization for Economic Co-operation and Development found that Canada has the third-highest wireless rates among developed countries. The United States had the highest rates for this “medium-usage” package, followed by Spain. Canadians falling into this usage category shelled out an average of $500 US a year for their cellphone service, compared with $635 for Americans and $508 for Spaniards. Dutch users had the cheapest rates, with an annual expenditure of only $131 for the sample plan. Canadians who were light or heavy users ranked slightly better in the OECD’s annual Communications Outlook, released Tuesday. Light users, defined as those making 360 calls a year and sending 396 text messages and eight multimedia messages, spent $195 US a year on average — the 11th-most expensive among the 30 OECD member countries. Heavy users, those making 1,680 calls a year and sending 660 text messages and 12 multimedia messages, spent $563, which ranked near the middle of the pack at 12th. The poor showing was not surprising — the Canadian government has acknowledged that rates are too high and are contributing to lagging cellphone usage. Canada now ranks last for cellphone users per capita in the OECD, having been surpassed by Mexico since the organization’s previous study. The OECD’s findings are in line with the CBC’s iPhone iNdex, which was compiled last year when Rogers Communications released Apple’s iPhone 3G. The iNdex compared the total cost of the device across 21 countries and found that Canada was the second-most expensive, next to Italy. The total cost of ownership of high-end devices such as the iPhone has also been considerably higher because Canada is the only OECD country to require three-year contracts. Most countries have two-year limits on contracts. Canadian carriers have recently begun offering such devices without contracts, albeit with hefty up-front fees.
 
Canadians are also getting hosed for their internet access, according to the OECD Communications Outlook study. Canada has the second-most expensive high-speed connections, or those ranging between 12 and 32 megabits per second, next to only the Slovak Republic. Such a connection costs around $90 US per month in Canada, well above the OECD’s average of $53. Medium-speed connections, or those between 2.5 and 10 megabits, are eighth-most expensive out of 30 countries at about $48, above the $43 average. Low-speed connections, under 2.5 megabits, are ninth-most expensive at around $33, slightly above the OECD average of $32.
http://www.cbc.ca/technology/story/2009/08/11/canada-cellphone-rates-expensive-oecd.html
 
Many of us suspected that already too.
Consumer_Protection_Law
 
And I have told you so why …. http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico/
 
 Adam Savage, the co-host of the popular TV show MythBusters, got the unfathomable $11,000 cellphone bill he got while travelling Canada.  Not liking that disconnected feeling, he used a mobile modem — a thumb-sized device that plugs into a USB port on a laptop — from his U.S.-based AT&T carrier to connect to the Internet in Montreal. On Friday, after he returned back to the United States, he discovered his cellphone had stopped working. When he called AT&T to find out the problem, his jaw dropped. He was slapped with an $11,000 bill for data usage during his five-day stay in La Belle Province. With his Canadian roaming rates at $0.015 cents per kilobyte, he would have had to use about 750,000 kilobytes — or about 750 megabytes — worth of data transfers.  About  750  minutes watching  YouTube ”   http://www.canada.com/MythBuster+uses+Twitter+fight+phone+bill/1741348/story.html 
 
“D.C. Police Officers Carry iPhones,  Police officers can use the iPhone to run traffic checks, track patrol routes and better respond to incidents. “Apple has done an amazing job with the user interface,”   “The browser application and application integration is so simple” The D.C. government has been testing the iPhones since Apple launched a beta program for the device among enterprises. About 75 iPhones are being used in the areas of public safety, education and healthcare.  “http://www.wired.com/gadgetlab/2008/09/gadget-love-for The main problem is the often poor service you get from the people, carriers  who actually do sell, service the iPhones..

Quebec to end automatic cell phone contract renewals, surprise fees  and what about the Internet service  providers, who are the same firms doing the same bad things there too to the customers, well?

Quebec to end automatic cellphone contract renewals, surprise fees CBC.ca –  The Quebec government has tabled legislation to better protect consumers in the province when they sign cellphone contracts. Justice Minister Kathleen Weil said laws aimed at protecting cellphone users were written in the early 1970s and don’t address current consumer habits. She said Bill 60, introduced Tuesday, would revise outdated rules. There can be “very onerous penalty fees” to pull out of a contract once a service provider automatically renews it — usually for a period lasting three years, Weil said. The bill would prohibit the renewal of cellphone contracts without a customer’s written approval, she said.  It would also force merchants to disclose the total cost of the goods and services offered, a move Weil said should prevent customers from being caught off guard by hefty fees for services they don’t want, such as text messaging. In addition, companies won’t be able to suddenly increase fees during the life of the contract. “Consumers often don’t understand everything that they have agreed to when they’ve signed that contract,” the minister said. “The contracts are a little vague, and there are services that are added over time without their knowledge and without their consent.” “The first thing that [merchants] do is offer you a free cellphone, and it’s sort of the lure that gets you into that relationship,” Weil told reporters. Merchants will have to explain existing warranty protection Weil said the new law would make it illegal for merchants to sell extended warranties before telling customers what the manufacturer already offers for warranty protection. It would also put an end to expiry dates on prepaid cellphone gift cards. The minister said the bill, amending the province’s Consumer Protection Act, would correct an imbalance in an evolving industry. “In consumer protection you often have an imbalance that happens over time and in the whole field of telecommunications. There is not a jurisdiction in North America that hasn’t noticed this imbalance.” Michel Arnold, head of the non-profit consumer rights group Option consommateurs, said Quebec is the first jurisdiction in the country to introduce this kind of consumer protection. Weil said officials in the province receive nearly 700 formal complaints about cellphone contracts each year — about 10 per cent of all consumer complaints — as well as thousands of inquiries. Bill 60 is expected to be adopted before the end of the year.

and what about in the rest of Canada too?

It costs a cellphone company a mere third of a cent to transmit a text message that it charges customers as much as 15 cents to send, estimates a University of Waterloo professor. http://www.cbc.ca/technology/story/2009/06/18/tech-text-message-pricing-keshav-cellphone.html
 

Quebec Government Proposes Regulation of Cell Phone Contracts Teleclick.ca;

Bill 60 makes it easier to break phone contracts The Gazette (Montreal) ; CJAD – CTV Montreal  

  Apple iphones are Smart but RIM’s Blackberry phones dominate 50 percent of the North American market.. BlackBerry maker Research In Motion (RIM) also gained, increasing its share to almost 20% from 13.3% during the quarter. The manufacturer last week also reported a 33% increase in quarterly profit, adding 3.8 million new BlackBerry subscribers. The company noted that 80% of new customers came from consumers and small businesses rather than corporate users.

 

storm

Doctors and Med Students Embrace Smartphones  May 21st 2009   Even though smartphones have been around for years, the exploding application scene (started by Apple’s App Store) has transformed what was typically a business communication device into much, much more. Despite the surge in mobile entertainment apps, it’s not all games: According to the Washington Post, roughly 64-percent of doctors in the U.S. use a smartphone, and many are using devices like the iPhone to look up drug interactions, view X-rays, and even stream music during a surgery.   Med school students are also getting in on the action, with Georgetown’s medical school requiring students to own either an iPhone or iPod Touch (sound familiar?). Similarly, Ohio State University has promised to give each and every one of its 1,400 students an iPod Touch by this Fall. Catherine Lucey, Vice Dean for Education at OSU told the Washington Post, “It allows the residents and the students to ask questions at the bedside, and not rely on memory and not guess. They can actually sit with the patient if they wish and use a number of online sources.”   There’s pretty much an infinite number of uses a device like the iPhone could offer the medical field. With over 25 pages of medical-related apps on the App Store alone — and the ability to link specialized hardware to the yet-to-be-released iPhone 3.0 — you have to wonder if Apple had this planned all along. [From: The Washington Posthttp://www.switched.com/2009/05/21/doctors-and-med-students-embrace-smartphones?icid=sphere_wpcom_inline

   

The iphone operating systems  choices include RIM’s  BlackBerry OS, Apple’s iPhone OS, Microsoft’s Windows Mobile, the Google backed Android platform, Nokia’s Symbian standard and the  Palm’s new webOS. Apple is competetive in style and technology, but it’s not the breakaway frontrunner in phones. Remember also, wireless carriers such as Verizon and AT&T — not the handset maker – typically provide the first level of customer support and service if there’s a problem with a device. The proliferation of iphones, operating systems adds another level of difficulty to the  already complex set of offerings.  You also do clearly have to be a full time tech nerd to get the best usage out of your internet connections, iPhone too.. Iphone basically  is a consumer phone and not a real business phone in comparison..  the iPhone’s supposed immediate Web savvy is not very relevant firstly in a business setting. More  detailed criticism of what the iPhone lacks that BlackBerry (and Windows Mobile) do provide to corporate IT: “No enterprise management solution exists. This is okay for a SOHO, but for any business with more than a few hundred users it is unmanageable. No centralized enterprise device encryption products that meet HIPAA, SOX, SEC, or any other form of compliance requirements. In other words I cannot prove beyond my word that a device is encrypted if it is stolen and contained sensitive information. This leaves most U.S. corporations liable to hundreds of thousands of dollars in fines and potential jail time.” and that there is “no self-destruct mechanism if a lost or stolen device is activated. [For a BlackBerry,] we can send a kill signal that will wipe the device and render it as useful as a brick forever. The device can only be restored to functionality and service by the company that owns it. There is not reset, no reformat. It is dead to the thief and useless to a pawn shop.” “No imaging or standards solution exists for iPhone. We can plug any of our blackberry or Windows Mobile devices into a controller and instantly load a company standard of software and features. This lowers support costs. We can allow and disallow particular functions and features from a central management console controlling what is called a desired state. In other words, we can say a machine can only have a proven stable configuration and deny unauthorized ‘freeware or software’ that may compromise reliability. We can remotely backup data and information for users which makes turn around for replacement or damaged devices quicker and practical because it also restores it to the last state a user had their device. Let’s see you do that with an iPhone.”.. you can’t create folders on the iPhone to manage your apps, as you can on the BlackBerry.  And  the BlackBerry’s themes, which   give   a more integrated view of my applications than the default “Zen” view.  “There are also today themes that can show a number of combinations on the home screen such as calendar events, new mail, sms and MMS messages (the iPhone can’t send MMS, by the way), etc. There are also themes called icon themes that give the user a more ‘unified interface,’ as you put it, just like the iPhone. This is all designed to allow the user the ability to customize their experience to their liking. To understand or view more, simply do a google search for ‘blackberry themes.’ http://www.itbusiness.ca/it/client/en/home/News.asp?id=53601
    
Don’t now just believe everything you read even if it is in print..  “Toronto-based Rogers said it activated more than 360,000 smartphones — including Apple’s(AAPL.O) iPhone and Research In Motion’s (RIM.TO)(RIMM.O) BlackBerry — during the quarter ended March 31.” “The Google phone has finally landed in Canada  HTC’s Magic smartphone  succeeds in blending some of the best attributes of the iPhone and the BlackBerry without outright copying either of the devices.  The Magic is one of only two phones currently available in Canada to sport Google Inc.’s new Android operating system (the other being the HTC Dream). Apple’s iPhone 3GS and Palm’s Pre has captured a lot of hype but it don’t count when compared to the leader Research in Motion. A recent Yankee Group survey showed 41% of Americans plan on buying a smartphone for their next phone purchase, and 50% of those people plan on buying a BlackBerry. Only 25% said they would buy an iPhone. BlackBerrys cost less for them to operate than iPhones and Pres. “RIM’s design is much more bandwidth-efficient than its competitors.” “BlackBerry will  adapt its operating system to become much more consumer-friendly for it controls just 20% of the global market, compared to 41.2% for Nokia.”
 
 But what about what the fact that most of positive sale spin adds do not tell you in detail the actual functionalities,  actual final monthly costs too… “The device’s downfall is that it only has 512 megabytes of onboard memory. The Magic has a microSD card slot to allow for up to 16 gigabytes of additional memory (a 2-GB microSD card is included with the phone). So, the Magic is probably not for someone who wants to tote around a huge video and music collection.” etc., ” With the Apple   iPod Touch I  could access the web in WiFi zones, but could not easily check my work email too . My working it outside the office was possible, but it took more effort over the RIM BlackBerry with which  I now already can’t live without it.”
  
 
Now that anytime Internet connections the new order of the new technological age is here   the real problem is   too many Telecommunication Equipment Customer’s Representatives do  either deliberately lie or they even unintentionaly lie because they are incompetent, technically ignorant to try to make a sale, and next you can get the Unexpected  iPhone bill  wireless data roaming charges,  and you also now  next finding out that the wireless surfing can come at a staggering cost. Includes any of the customers who mistakenly signed up for the Rogers Rocket mobile service, or Bell’s plans  thinking they were getting the equivalent of a no-limits plan.   
   
“The present  future development  of iPhone includes multimedia messaging (MMS),  and adding  data tethering to the iPhone, which will turn the device into a wireless modem to connect laptops to 3G networks.
 
“MMS and Tethering – two features that have been readily available on many smartphones for years – are finally making their way to the iPhone. But if you’re in the United States, you won’t be able to use them for at least a few months. Because AT&T, the network with an exclusive lock on the iPhone in the US, couldn’t get it together in time to support them for the iPhone 3.0 software launch. At launch on June 17th, MMS is going to be supported by 29 carriers, and tethering will be supported by 22 of them. So when can we finally expect these stateside? MMS is apparently coming “later this summer”. And tethering? A much more nebulous (and ominous) “later”.

This is ridiculous, plain and simple. AT&T has almost certainly known about Apple’s plans for many months if not years, and was probably involved in determining when these features would be launching in the first place.

AT&T has made it clear many times that it simply doesn’t have the bandwidth to support the millions of new iPhone users that are using their “unlimited” data plans far more than they would on other phones.

Apparently AT&T won’t support the long-awaited addition of MMS upon the iPhone 3GS’s launch. Boy Genius Report explains the situation thusly, [T]he reason it’s not good to go right away is because AT&T has to manually remove all the “Opt Out MMS codes” on each account. Basically, if we were to summarize this, and we’re going out a little bit of a limb, remove the Opt Out MMS code, and MMS will work with the final OS 3.0 build right away. We’ve also just heard that tethering will be 100% locked out at launch, but AT&T’s in the process of putting together a $70/mo unlimited data and tethering plan. SMS and MMS will not be included in that plan, we’re told.” http://www.techcrunch.com/2009/06/08/att-underscores-how-badly-it-sucks/

Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.  ..  why Rogers and Bell, others  are always a LOSER. Always looking for some way to SOCK IT TO  their customers over  and over again and find another excuse to make the customers pay more. If they all knew the whole truth the Lower subscriber usage means smaller revenues for carriers like Rogers , Telus Corp  and Bell, BCE Inc  

“In Vancouver, David Morton was sold on a Rogers Rocket Mobile Internet Stick – a wireless USB modem that links to the Rogers network and provides wireless data connectivity when you’re away from a wired-in or Wi-fi Internet connection. It’s a useful solution for road warriors and other mobile Internet users, but starting at $25 for 500 megabytes of data – compared to upwards of 60 gigabytes or more on cable or ADSL Internet connections starting at about the same price – it doesn’t add up to an economical deal. For many users, a combination of the two – a wired-in Internet solution for home and a USB modem for when they’re on the road – is the best answer. But some consumers are reading the fine print too late to avoid hefty contract cancellation penalties.  “I went into the Rogers store in Yaletown and had quite a discussion with them,” Morton said. “It was kind of sold to us as a home Internet solution. They didn’t tell us it had limits. By the time he realized that wasn’t the right solution, it was too late. “My wife used it for just over the one-month trial period and when she took it back they stuck us for the penalty,” said Morton. .. users considering this for their main home connection should remember 500 MB usually suits just one person using the connection, and often for mobile use only. That limit would fall far short of the needs of a family sharing a home Internet connection.” “I did try to find out what the rates were before leaving. Through Rogers’ website, I couldn’t get any understanding of what the rates would be. There was something about so much per kilobyte downloaded, but one really has no idea what kilobytes are used to check an e-mail.” One of the problems is that talk of megabytes and gigabytes is so much techno-gobbledygook for many consumers. They may have no idea what it translates into when it comes to web surfing, sharing videos, e-mail, downloading movies and music, or the many other functions that have made computers an indispensable tool of daily living.  ” http://nbbusinessjournal.canadaeast.com/journal/article/699295  
 
Google Updates iGoogle for iPhone, Android Smartphones  iGoogle allows users to personalize the information they recieve in a single page from Google. It does this through a series of RSS feeds and other data sources (i.e. weather, finance, quotes, calendar). A new mobile edition is available for the iPhone and Android that greatly increases the amount of information made available to smartphone users. This new version is faster and easier to use. It supports tabs as well as more of your favorite gadgets, including those built by third-party developers. Note that not all gadgets — like those with Flash — will work in mobile browsers.  One of our favorite new features is the in-line display of articles for feed-based gadgets. That means you can read article summaries without leaving the page. You can also rearrange gadget order or keep your favorite gadgets open for your next visit. None of these changes will mess up the layout of gadgets on your desktop computer, so feel free to play around and tune your mobile experience.  http://www.pdastreet.com/articles/2009/6/2009-6-15-Google-Updates-iGoogle.html
 
So the market for web-browsing and multi-media capable mobile phones — dubbed smartphones — has also matured in the last year, as competitors such as Palm and Research in Motion as well as mobile phone mainstays such as Nokia, Samsung and HTC battle for market share. Now about the other side of the add  facts.. read the fine print, talk to some experts first. Many people say that the  major carriers in Canada have all lost their  chance for public credibility years ago and they  have no use for any of the  four companies, who  make massive profits and treat their  customers like garbage. They have  had it with cell phones in this country.  Hopefully one of the new companies will drive  the bad incumbents into bankruptcy lile they did to Nortel.. Gouging consumers with high prices, extras tends to backfire with serious repercussions.
 
 Ever wonder besides viruses that as time goes by you notice that   your computer net is slower, and slower, well it is no  secret Bell, Rogers, and others cannot handle the continually increasing demands cause by computers and iphones now too. So their thus do next  systems break down, do too often have failures, are over used, in over capacity mode.. and these carriers seem to  have been to cheap to rectify the problem, update, modernize their communication equipment..
 
curve
 

 

  What all does your mobile do for you?
  • Yes you make and receive calls
  • Send and receive SMS
  • Take photographs
  • Store phone numbers/contacts
  • Play music
  • Surf the net
  • Play video
  • Send and receive multimedia files
  • Organizer
  • Calculator

Grocery chains, Coprorations, ISP, iPhones, “Just like cable and satelite offers where they sign you up and then slowly bleed your services down to test patterns.  What I love is their departure gift after cancellation, the “cancellation fee”. These corporations are a joke. They will follow Chrysler into the dumpster as people increasingly must tighten budgets.” History repeats itself often…  

“Bell Canada Inc. is facing another challenge to its internet throttling practices as Quebec’s consumer watchdog, L’Union des consommateurs, has filed a class-action lawsuit against the company. The suit, filed Thursday in Quebec Superior Court on behalf of Montreal resident Myrna Raphael, seeks certification for all subscribers in the province. The lawsuit alleges that by deliberately slowing internet speeds, Bell has misrepresented its service and raised concerns over privacy. The consumer watchdog is seeking the return of 80 per cent of the internet subscription price, which it says is equal to the reduction in speed, as well as $600 per subscriber to compensate for false advertising and $1,500 for privacy rights violation. The watchdog said in a release that Raphael signed a three-year contract with Bell in 2006 on the basis that she would receive a connection with “always-on constant high speed, without frustrating interruptions during peak hours of the day.”  Montreal-based Bell has admitted it is using so-called deep packet inspection, or DPI, technology to slow down certain uses of the internet — primarily peer-to-peer applications such as BitTorrent — during peak periods. The company says it needs to do so because a small percentage of heavy peer-to-peer users are causing congestion on its network, which could slow overall speeds for a large number of customers. Bell spokesman Mark Langton said the company does not comment on cases before the courts. Bell is not the only internet service provider to throttle customers speeds, as Toronto-based Rogers Communications Inc. has acknowledged doing so. The union, however, also launched a class-action lawsuit against Vidéotron last year for forcing download limits on internet customers in the middle of their contracts. The company said it was not violating the terms of those contracts as it gave customers two months warning. 

The suit was followed Thursday night by submissions to the Canadian Radio-television and Telecommunications Commission by Bell and the Canadian Association of Internet Providers, which represents 55 smaller ISPs that rent portions of the company’s network. The parties were responding to an inquiry into Bell’s traffic-shaping practices by the CRTC, which sprouted from a complaint filed in April by CAIP.

In its filing, Bell said the traffic shaping, which it began applying to its own Sympatico customers in November and then to its wholesale CAIP customers in March, was necessary in order to prevent the slow-down of speeds for about 700,000 customers. Bell’s head of regulatory affairs, Mirko Bibic, told CBCNews.ca on Friday that throttling is just one of the means in which the company is addressing its congestion problem. Pricing plans based on usage as well as continued investment are the other solutions, he said, although “building alone is not going to solve the problem.”

CAIP in its submission accused Bell of lying to the CRTC by saying its throttling was only being used on peer-to-peer applications. The group said Bell has admitted to two independent ISPs, Sentex and Execulink, that its DPI technology was having an impact on virtual private network (VPN) connections, which was affecting individuals’ ability to work from home. The group also said DPI was affecting Voice over Internet Protocol telephones “  http://www.cbc.ca/technology/story/2008/06/02/tech-quebec.html 

There are some legitimist reasons for high  costs… one is the fact that the telecommunications companies tend to be  very poorly managed, have too many cheap, indecent, incompetent personnel
    
The Consumers’ Association of Canada has told the CRTC it is up to Internet service providers to prove they have to restrict web traffic. The association says the major ISPs have not shown they need to manage web traffic. The CRTC opened hearings Monday into what conditions ISPs such as Bell, Rogers Communications and Quebecor can control traffic on their networks. The ISPs have said they need the ability to throttle traffic during peak times, to fight off congestion on their network. https://thenonconformer.wordpress.com/2008/04/15/bell-sympatico/ 
 
 
New entrants seek to change wireless iphone  game, consumers looking for choices beyond the current offerings of Rogers, Bell and Telus, http://www.cbc.ca/technology/story/2009/06/19/wireless-entrants-globalive-dave-public-mobile.html
 
In today’s technology driven products, markets, a 3 year contract  with a phone carrier is eternity, meaning your purchased  phone will be quickly obsolete before that.
  
HTC will be the first manufacturer to bring Adobe Flash to the Android platform with the release of its new Hero/Sense device.  iPhone is now the only platform with substantial weight on the market that doesn’t boast support for Flash. With the new Flash Player 10 just around the corner and HTC officially joining the Open Screen Project, Android, Symbian OS, Windows Mobile, and Palm WebOS will be among the first platforms to support full web browsing and access to virtually all Flash-based Web content.  Adobe says about 80% of all online videos are delivered in Flash today and Adobe Flash Player content reaches over 98% of Internet-enabled desktops worldwide. With flash there are No modifications generally required to access most of the internet immediately, to get movies, maps, games, and lot more 
http://www.adobe.com/devnet/devices/articles/htchero.html
 
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/

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