The non conformer's Canadian Weblog

January 26, 2015

*Useless CRTC

0-fderal-conservatives
on their expense accounts, for  trips abroad
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Sent: Monday, January 26, 2015 12:46 PM
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Why does it takes months  and months even  for the CRTC to deal with a clearly open and shut case 

where to date  Acanac has lied, abused me, not provided their promised internet services. Well?

Clearly the CRTC is a waste of Taxpayers money. Form letters, excuses, buck passing is not what we need but real, visible, viable results here too.
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“Acanac’s High Speed Internet DSL Service  DSL 5.0 mbps   is available across Ontario and Quebec .  Acanac is one of the very few companies in Canada that offers a truly unlimited service at a reasonable price. As a customer of Acanac you will never exceed an artificially imposed monthly allowance of usage . That doesn’t mean we’re perfect, but when we make mistakes we fix them. ( Lies)”
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Here is just some of what others have also said about them that reflect my dealings with them too.

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Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.  DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52

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By slowing down my speeds and capping my downloads as well and as not immediately dealing with my many Acanac internet problems too . undeniably Acanac has been guilty of misleading false advertisements and also violation of my annually renewed contract agreement with them. 
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Imagine that  Acanac-Bell has been in Business for many years and was, is still too often, wrongfully guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Acanac-Bell and many others and  many times too now . I had Paid for a   DSL 5.0 mbps  high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Acanac-Bell you have to check your actual delivered speeds , “internet download and upload speed test” continually too cause Bell wrongfully seems always  to change it to suit themselves..  they do not, did  honour my contract agreement.
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Basic Contract law – Basic Contract law – Basic Contract law- Basic Contract law
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Next here is basic legal, valid  understanding, terms of a valid contract, contract  law for all of the managers, president of Bell and all of  Bell employees too. Not just for any customers. Bell had, has definitely detailed, advertised it’s Internet services to all with their  terms, limitations and any customers who enters into mutually agreed upon terms, agreement with their services now forms the  essential mutually legally binding contract..
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1: A contract is a legally binding exchange of promises or agreement between competent two parties, persons of legal age too, that the governmental court, the law of the state or province , or country next will enforce. Contract law is based on the Latin phrase pacta sunt servanda (pacts must be kept).  Anyone can enter into a contract, except minors, certain felons and people of unsound mind.  It’s important to know that not all contracts details even  have to be in writing., for instance, certain agreements can also be made and accepted orally and still be legally enforceable. While the contract agreement doesn’t always have to be in writing, all the other elements of a valid contract still have to be met, included, , fulfilled by law. The bottom line is that  the parties generally come to transactions in good faith, mutually trust and understanding, and not a one way approach, one way demands, one way relationship. All valid  courts, will not enforce, accept as valid  any contract to perform an accepted illegal act. A contract to kill some is invalid clearly too.  A person who pays for bad drugs that aren’t delivered can’t next seek the help of a court or the police in getting the money back. Unbelievable some people still do try to do this too. A valid contract also always requires the mutual parties’ consent, which must be freely made, not forced consent,  and clearly communicated to each other. Consent is not free when obtained through duress, menace, fraud,  lies, undue influence or mistakes, serious errors were presented.  Consent isn’t mutual unless the parties agree on the same thing in the same sense, a clear “meeting of the minds. One party now  presenting only their own  their terms, conditions, without the other parties approval, consent, free will   clearly is still not a valid contract.  In order for an acceptance of an offer to be effective, it must be made while the  sales, specific, fixed service offer is still open. Any  person can changes the conditions of an initial offer in responding to the offer, the old offer is clearly now rejected and the changed conditions constitute a counteroffer and that now becomes part of of any subsequent agreed upon contract. I did that with Bell now too. Once there is next a final, written contract between the parties, the parol evidence rule forbids the introduction in a court proceeding of any previous agreements between the parties on the subject matter of the contract.Only certain contracts aren’t valid unless in writing. Generally, they do deal with real property, certain specific loans, debts, money exceeding a certain amount, or contracts concerning the sale of goods worth more than $500 or one that   include  objects that won’t be performed within one year or within the promisor’s lifetime. Bell now being unable to supply me a promised high speed internet but only a low speed one is still a good example of an invalid contract even if was a written one originally from  Bell – Acanac.
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2: The Specific parties. The contract must always include,  identify who the agreed upon specific parties are; usually names are sufficient, but sometimes addresses or titles may be used.   Bell – Acanac and the specific customer. Me in this case.
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3: The agreed upon object.  The Offer,  the thing, the value, the  services being agreed to is also known as the object or subject  and it itself not only  must be lawful, possible but it must be a definite, fixed, measurable amount specially now even by the laws of Quebec too. For instance Bell promising to deliver a customer a 6 meg download high speed   internet service, where they know they only have a 3 meg line capacity is not legal or legally binding contract. Bell – Acanac promising to supply their” best services “or “up to 6 megs services” is not legal as well for it is  is not really an agreed upon  fixed  object, rather the object is not definite and most customers have take that to mean 6 megs anyway. . The object of the contract does have to be very specific and measurable. It is Bell – Acanac obligations now to to clerk up any ambiguity on the contract as agree upon by the comer now too. So if Bell – Acanac is  promising a 6 megs internet services, and Bell – Acanac by law  next has to deliver 16 megs to meet their promise that is also now part of the contract too. A specified length of time, such as one year does not mean the contract is still valid if Bell has not lived up to the agreed upon previously contract terms.
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4: The outcome, or the considerations. All contracts require consideration, meaning each party must gain something fixed, tangible. It may also be something that is or isn’t done or given.   When a party agrees to do something (such as I will paint your house) or to not do something (I will not  sell my  house to anyone else for 30 days) they next also must gain something in return toy make this a valid contract, they must receive  agreed upon   fixed payment, a fixed reward. Generally, if I say I’ll paint your house, and you haven’t promised me anything in return, you can’t sue me next for not showing up because I will not receive  any consideration firstly”. Once a contract has been created, it can be determined if there are any issues that call into question of  its validity too.
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5: Termination of contracts.  Breach of contract.  Breach of contract is recognised by the law with applicable penalties now too.  Contracts generally can only be terminated if mutually agree now by both parties as to what the terminations terms included. Parties to a contract may mutually agree to rescind the contract. In that case, the parties may agree on the duties and responsibilities of each party after the rescission. Bell still expecting  me to pay for their internet when they do not keep their promises is a breach of the contract, an invalid demand of me.   Now is the contract  price set, are promised quantities specially  determined, and is the time for performance clearly  stated? There should be enough information contained in the contract  always  that, if needed, the courts likely next  would be able to enforce the contract or determine the appropriate damages. Unless it is mutually agreed upon before any subsequent court demanded decision action,  is taken.  Fraud is the intentional misrepresentation of an important issue of the contract. The presence of fraud in a contractual proceeding makes the contract voidable by the party upon whom the fraud was perpetrated. The contract always still now binds both parties, and not just the customer to the terms, conditions of the contract agreed upon now as well.  Once it is determined that there is a contract, it it  still can, must be determined whether there are any defenses that call into question the validity of the contract.
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Bell –  Acanac Changing horses, making changes, additions to the contract in midstream is invalid, a breach, still not allowed, especially without the subsequent, and pre consent, approval of both parties now still too and is a breach of contract rather. That includes Bell capping of my bit torrent downloads too on my unlimited download account
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Yes a   contract also may end because of a breach by Bell – Acanac.  A breach occurs when a person, or a firm  does not fulfill his or her, their  responsibilities as promised in the contract. A breach may be minor or major. A  major breach is one that does affect the subject matter of the contract and does  affect the outcome of the contract.  Bell not having sufficient equipment, capacity in place to meet my high speed internet, is a breach of contract. This is also known as a breach of a material issue. When there has been a breach in a contract, the question of damages is raised. The damages due to a party when there is a contract breach depend on many factors, including: which party breaches, and what damages were incurred. In most cases when an injury results from a contract breach, the injured party receives money damages. Such as I have in Dec  2007 from Bell.  Bell itself has unacceptably cause now in the last many years many unacceptable breaches in our contract that I have clearly even in writing not accepted and have objected too and demand restitution of as well rightfully.Go back to a good school firstly Bell – Acanac if you cannot understand and keep all of this now too.
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“Despite precedents that show that contracts substantially favoring the party with the greater power often are deemed unconscionable (so unfair as to not be enforceable), lawyers stiff draft them and companies still like them.   Lesson learned: Make deals that are balanced; contracts that distribute risks and responsibilities fairly. Such deals will be honored by courts and your businesses wealth and reputation will benefit over the long term. “ http://troutmanhays.wordpress.com/2008/03/23/one-sided-contracts-are-a-bad-deal-for-all-parties-or-getting-greedy-will-get-ya/  
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In Real Estate specifically , there it is a requirement at Law that contracts be written down in usually lengthy legal forms to avoid uncertainty, ambiguity and to be binding “.   When I asked Bell – Acanac to confirm the contract I had with them in writing they next always had refused to do so.. this speaks for itself..
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Still also 
https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/
Thank you
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https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
 https://thenonconformer.wordpress.com/?s=bell
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April 1, 2011

It should be an election issue – the Bad phone companies

 

At reelection times they all do make promises, and once elected they even do make some laws, but they also do tend to  pass the buck next generally as well. That is the unacceptable general problem with Canada’s pretentious politicians,  consumer affairs Ministers, Health and justice  ministers, Civil and public servants, the RCMP police included too often now as well who like to dump, dumb you, leave you on your own as quick as possible. Civil and public servants, and Phone cell companies employees are all very much the same,, they seem too often to lie claiming they will do a good job to get a pay but when it comes to delivering the work effectiveness promises they start to quote established polices.. buck passing excuses.

  http://postedat.wordpress.com/2011/04/26/virgin-mobile-canada-has-this-breached-the-quebec-laws-3-times-now-too-in-my-case/

The consumer abuses by   Bell, Rogers, Virgin, Telus, Primus  etc. they all should be an election issue..

Majority of Canadians they just want  all pricing to be fair — and Bell, Rogers, Telus, Shaw and Videtron etc., so far have been anything but.

  The present truths about Canada’s  phone, cell phone, internet communication businesses

 

Truth 1  The federal government including the CRTC and the Consumer affairs, industry Ministers do  not consistently regulate, monitor, supervise     Canada’s  phone, cell phone, internet communication business, major telecommunications firms and their employees as well for their false, misleading advertisings, blatant lies, abusive of the customers, nor specially  for their too often bad, immoral, pretentiously lying service departments and the CRTC itself does not all even investigate, prosecute the immoral company representatives who lie, mislead the customers.
 
Truth 2 Dealing with the service departments of the internet providers, cell or phone companies,in obtain a new service or cancelling an existing services  too often is one of the worst personal experiences as these firms tend to be vague, uncooperative, unhelpful, and seem to place deliberate customer obstacles in the way. In the last year I  have personally dealt with Rogers, Primus, Bell, Virgin mobile and none of these firms customers services were acceptable.These firms have the ability to make the customer services department to be helpful, cooperative, friendly, informative, to be simplified  and to expedite  matters instead they seem undeniably to like to confuse issues, put obstacles into the customer’s ways too. These sales customer representatives tend to talk to me falsely as though they themslves now are qualified, lawyers, judges and do sate that their own interpretation of the laws, contract is always right and this in reality now is far from the truth, not in reality in accordance with the applicable federal and provincial laws too.
 
 
Truth 3  Canada’s  phone, cell phone, internet communication business Industry too often mislead the customers by claiming that their industry is regulated and they would not even exist in business if they had  cheated, lied, for the government would not let them, but nothing can be further from the truth now as well. For they also do lie  when it claims that it tends to follow their own High  industry standard, for they themselves tend  not regulate their own  bad employees, as their self regulation tends to be another form of masturbation.The industry standard also now generally  is one it seems of lying to the customers, the potential customers, working at obtaining and keeping the customers at any costs,immoral acts included.
 
For example many of the major internet supply firms too often too they also now  do  tend to claim , advertise the fact they do have the highest  internets speed , and a simple truth is that they all cannot make a similar statement for sure.
 
Truth 4  The phone, cell phone, internet communication companies individually like to lie, mislead the customers by claiming that their too often abusive, one sided contracts now  are all legally bind, even if they already do break even existing  federal and provincial laws even. The rather too often hypocritical INDUSTRY often still ask the customers to hold to their own definitions of the contract rules while they themselves too often undeniably do not hold the normal rules of decency and ACCEPTABLE standard.
 
Truth 5   Furthermore each firm has its own standard but not always applicable  contracts that vary significantly  between the firms as well that too often are not detailed firstly to the customers beforehand as well during the initial contract stages
 
 My being used to producing engineering designs, reports, cost control reports I am used to put it into writing but I am next realy surprised how many persons in the governments, telecommunication industry find an excuse not to write back, ask instead to talk to me by phone, cause they do not want any evidences of their wrong doings in writing firstly. Just for example ask your phone company to send you a copy of your specific contract, your latest agreement details with them  and you will see jowl they are all reluctant to do so now. While they will even on the phone promise to do so they will next not do so generally. These people too often do know that they can lie on the phone without facing negative consequences, SO I LIKE TO FOLLOW UP ALL PHONE CONVERSATIONS, AGREEMENT  IN WRITING TO THEM https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ 
 

With Bell backing down on Internet billing, it just might not become an election issue…  (but it probably should be) Toronto Life – ‎Mar 29, 2011‎  Bell announced a new pricing plan that would allow independent Internet service providers to buy wholesale access in large chunks without having to pass on the caps and overage charges Bell was insisting on. The hordes of angry Internet users who were outraged about the CRTC’s decision on usage-based billing (UBB) chalked up a minor win yesterday. Bell announced a new pricing plan that would allow independent Internet service providers to buy wholesale access in large chunks without having to pass on the caps and overage charges Bell was insisting on. (The previous policy could have been summed up as “do what we say and thank us for the privilege.”) Many observers, however, say it’s not enough.

CANOE   BCE Inc. may have backtracked on its proposed usage-based Internet billing scheme but the flip-flop doesn’t change the fact that Canadians pay too much for metered web access, according to a leading e-commerce expert.–
 Zeropaid  OpenMedia.ca, a Canadian non-profit advocacy organization and outspoken critic behind the Stop the Meter campaign to stop UBB, says it is “pleased” with Bell Canada’s decision to back down.
 
 
 
 Bell , Rogers, etc are, after all, mostly federally unregulated companies,.. and these bad big businesses get the corporate tax breaks from the Conservatives too.. they should rather pay a higher tax..
    

 

“Canada’s Worst Cell Phone Bill” BELONGS TO BELL but it seems the other phone interent companies are not much better..

      

Virgin Mobile Canada As I have found many times in March 2011 even even weekly firsthand there is no reality between the cheap mere words of Virgin’s advertised statement for caring about the customer and next still the actual  very unsatisfactory poor Virgin Mobile Canada  customer service   provided when it comes to dealing even with a valid Virgin customer complaints.. next in six weeks now they all I had talked to at Virgin still were unable to cancel the original request of mine to my cell phone service or even to  give me a proper Virgin  finalized statement of account. and instead the Virgin customer care, the Virgin Billing and accounting departments  continued to bill me for my phone services and to disregard my requests and all of Virgin had even failed to correct their inadequacies towards me even  many times.. 

 

On 4/1/2011 12:37 PM, Virgin Mobile Canada wrote:  Hello, Paul! Marlee here with Virgin Mobile, helping you out and getting you on track as quickly as possible is what I’m all about, However, there are times when contacting support via telephone is going to be necessary. Our Member Care Team will be more than happy to provide you with any information regarding the canceled account. As per privacy policies I am not permitted to access or provide information from within an account via email. You can touch base with Member care by dialing 1-888-999-2321. Advisers are ready to help you out 8:00 am to 12:00 am EST. Monday to Saturday and 9:00 am to 10:00 pm Sunday. Thank you for contacting support via email. Have a great weekend.
 
Regards,
Marlee
VMC Team
 
 Paul [THREAD_ID:28512378]” . 
Virgin is clearly a  bunch of crappy liars and are all incompetent, pretenders, for  talked to their phone support by phone 5 days and all they did was, do lie.. they instead of cancelling my phone insisted on trying to make more money by not cancelling it.  I was promised last week by Virgin on the phone i would get my updated balance statement and the refund for my cell phone overpayment,  as well in the mail immediately mail by next week and so far I got neither.. You Virgin do all lie when you say you care about the customer and that you will service them properly even..
   
   So I now again phoned Virgin and Virgin now says in contrast that it will take up to 90 days for me to get my money back.  Virgin is stealing my money by not giving it back to me… next Virgin again promises by next week to have all of this issue resolved. Can you belive any of what they say for I do not..

 

Virgin Mobile Canada  screws up a simple cell phone and the related cell phone number cancellation procedure. Virgin Mobile Canada Customer services again  told me  today by phone that they have no power, control over the Virgin Mobile Canada billing , account procedures. statements. refunds, departments.. Now even months later from Feb 15, 2010 Virgin Mobile Canada  has not even kept any of their many last Virgin Mobile Canada promises to escalate my Virgin Mobile Canada billing statement, money refund  and on April 13, 2011 Virgin Mobile Canada BECAUSE  clearly is so incompetent they Virgin Mobile Canada that they do continually   do on the phone make useless Virgin Mobile Canada promises . Next Virgin Mobile Canada again informed me that  there is nothing else they can now even do for me cause they are the  Virgin Mobile Canada customer billing  inquiry representative and they are are only a basically useless, powerless Virgin Mobile Canada Customer billing, phone representative, and so they  Virgin Mobile Canada do not know when I will next get my due Virgin Mobile Canada credit,  my money,  my Virgin Mobile Canada cheque, my Virgin Mobile Canada final bill  in the mail, they Virgin Mobile Canada do continue to send me for moths the wrong bills, and it takes Virgin Mobile Canada 4 to 6  weeks to next  correct them so, but over 2 months had passed and they Virgin Mobile Canada have missed their original promised deadline too to do so.. so  they Virgin Mobile Canada continue to lie to me all the time.. they Virgin Mobile Canada do in writing promise you a good Virgin Mobile Canada customer service, they Virgin Mobile Canada claim they have got an award for 5 years for the best customers services, but the reality as I see it differs now  .. Now I get a new Virgin Mobile Canada promise i will get my Virgin Mobile Canada cheque 3 to six weeks from the first  week of April 2011 when my Virgin Mobile Canada account was now supposedly closed.. Virgin Mobile Canada they cannot  DO ANYTHING GOOD FOR ME HERE..The next  Virgin Mobile Canada final statement will only be billed to me on the 16 of April, plus it will take at least another 5 to 9 days and then it may be shipped to me? The Virgin Mobile Canada customer service by Virgin was, is stated to me today as being  the best in the world according to the last 5 years but my own undeniable witness and reality is that Virgin Mobile Canada statement itself as well is all crap. stating lies,  mere  useless words.. having to me no evidence of such a fact.

 

         

 
 
 
 
 
 
 
 

 

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July 21, 2010

Bell is still undeniable guilty of bait and switch, false misleading trade, advertising practices.

 
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Choose Bell and get more value from your TV service. Digital television you can count on. The best HD. Stunning picture quality . Over 100 HD channels, the best receivers. A free Free HD PVR & digital receiver for three years. How well our services perform is as important to us as it is to you is a blatant lie. Faster interent download speeds and the fastest uploads .The largest fibre optic network in Canada is not available in all parts of Canada firstly. Supposedly Reliable access with proactive speed monitoring and optimization and of course the capping of your downloads is included, so are the too often disconnects. When you choose Bell Internet, you get free wireless home networking, security features, and a complete and customized installation, all on the most advanced fibre optic network in Canada but certainly not in the world. It gives you faster download speeds up to 25 Mbps and the fastest upload speed in the market – up to 7 Mbps. Note the term up to, does not mean a minimum speed still but only a potential maximum speed at Bell’s origin and certainly not at your place. The serious degradation of the speed at your place is a fact now too.
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  Bell was and is a king in misleading others. When Bell advertise something is free, it is not free forever, or when Bell advertise a very low price, it is generally always too good to be true, for what Bell gives with one hand it soon takes away with the other hand.. Bell’s fixed contracts are a one way deal, fixed for Bell’s purposes only. Readily and often changed to suit Bell’s purposes mostly and changed without the customer’s prior approval now too. It is what Bell does not tell you that also now counts and can be really negative upon you and your Bell services.. Their support services are undeniably too often really bad when you need them. But we all seem to know next the hard way that you cannot believe what you hear and read these days especially in advertising, or even in the news or from Ottawa too.

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I guess the Canadian federal and provincial governments do still feel, do even demonstrate by doing nothing good about it  that the Canadian citizens are here to be taken advantage off, to be abused daily even by their allowing the false misleading, corrupt business practices like that of the Canadian Bell. Mind you we do often also know already that when others lie like Bell does Bell itself does not hesitate to complain about it.
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ONCE A BAD GUY, ALWAYS A BAD GUY IT SEEMS.. OTTAWA – The federal cabinet has been asked to referee an increasingly nasty, litigious dispute between Telus Corp. (TSX:T) and Bell Canada (TSX:BCE) over a $213-million Defence Department telecom contract. At one point in late 2008, Telus accused its competitor of deliberately sabotaging the changeover, an accusation Bell denied. http://ca.news.yahoo.com/s/capress/100804/business/bell_telus_battle

 

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” Technology Bell Canada takes heat from clients for limiting online speedFile-sharing customers fire up complaints as giant extends limit to resellers Roberto Rocha , The Gazette Published: Wednesday, April 02, 2008 “Hands off my Internet” is the message Bell Canada is hearing from Canadians this week and last. Alarmed by the company’s decision to limit Internet speeds when using file-sharing programs, customers are treating Bell to a public relations storm, and asking the government to intervene if necessary. The issue is what is known as “traffic shaping” or “throttling,” the slowing down of Internet speeds for certain types of data. Bell Sympatico said last November that it slows the service of people who share files on peer-to-peer networks like BitTorrent and LimeWire. But the final straw for Internet activists came last week, when Bell said it will do the same for Internet providers that resell Bell’s service under another brand. “It’s certain that it disturbs us a lot. We’re talking millions of people that will be affected (in Canada),” said Jean-Philippe   que, president of ElectronicBox, a Bell Internet reseller in Montreal. “We don’t know what technology Bell is using to throttle. We’re wondering if our other services, like Internet telephony, will be affected,” he said. Now   other third-party resellers have hundreds of Canadians rushing to their defence, gathering on Facebook groups decrying Bell and writing letters to the CRTC, to the Competition Bureau and to Industry minister Jim Prentice. One of these is Steve Anderson, a masters student at Simon Fraser University and co-ordinator of Campaign for Democratic Media, an association of lobby groups. “Our main goal is to raise awareness. When people know that Internet providers are trying to shape what applications they can use, they’re naturally appalled and take action on their own accord,” Anderson said. His Stop the Throttler Facebook group, marked by a malicious-looking beaver chewing through a phone cable, had 535 members as of yesterday. Another group, Stop Bell From Throttling DSL Resellers, has more than 1,000 members sharing news items and tales of contempt for Bell. “Throttling without telling customers is just bad PR,”In the U.S., peer-to-peer throttling is a major issue that is receiving Congressional attention. A bill was introduced in February in the House of Representatives to order the U.S. Federal Communications Commission to investigate the practice. In Canada, the topic of so-called Net neutrality has not reached household status. However, observers like Ottawa law professor Michael Geist, believe Bell’s actions will intensify the debate The CRTC, which is also a target of letter writers, said this week it had not received any complaints. Regardless of the intention, third-party resellers like Béïque fear this tactic will backfire for Bell and its partners. “There will be people who will migrate to other technologies, like cable,” he said. ” http://www.canada.com/topics/technology/story.html?id=6d34774f-e392-41b8…

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see also

https://thenonconformer.wordpress.com/2010/02/20/bell-canada-recently-is-so-ready-to-sue-others-first-needs-to-sue-itself/

https://thenonconformer.wordpress.com/2010/05/07/the-big-bad-crtc-approves-new-bell-internet-billing-rates-increase/

https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

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May 7, 2010

The big bad CRTC Approves New Bell Internet Billing Rates Increase

The big bad  CRTC Approves New Bell Internet Billing Rates Increase, Plans.
 
The Canadian Radio-television and Telecommunications Commission (CRTC) has approved a plan to bill Internet customers by the gigabyte. Bell Canada and Bell Aliant can now charge both retail and wholesale customers based on how much they download each month. The plan, known as usage-based billing, will apply to people who buy their internet connection from Bell, or from smaller service providers that rent lines from the company, such as Teksavvy or Acanac. The CRTC also approved an additional speed option. The CRTC is letting the service providers introduce the pricing plan to its customers, called usage-based billing, whether a customer gets Internet access from Bell or from smaller companies that get their access through Bell’s lines. Some Internet Service Providers that get wholesale services from Bell had opposed the plan, initially presented last fall, saying they could not differentiate their product offerings from Bell’s under such a scheme. The CRTC noted that it also received a number of individual comments, mostly opposed to the proposal. Usage-based billing is seen by providers like Bell as one way to control or manage demand on their networks, often caused by heavy downloading or so-called P2P traffic. For more information, visit http://www.crtc.gc.ca/eng/archive/2010/2010-255.htm 
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Why  are the prices always going up for Bell and the customers instead of down overtime? The CRTC clearly is either incompetent or corrupt. We’d like to be billed in accordance with the contract that we had signed with Bell. Didn’t realize that Bell  could just change the terms of a contract any old time Bell  wanted. It does not take a genius to know that the CRTC have given Bell a license to steal more money from the consumers, customers and Bell providing very little in return back to the customer, Bell still provides lying,  lousy customer services, including the slow down of email and their capping of the downloads too.. Computers, networking hardware, all the tech stuff needed to get the Internet to your door gets cheaper every day…. Hard drives used to be thousands of dollars for 5 megabytes…. now they are pennies on the gigabyte(1000 megabytes)…. Yet Rogers and Bell seem to keep on raising the prices…. they are greedy for a start.
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SEE ALSO
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
https://thenonconformer.wordpress.com/2010/04/19/just-cause-you-got-a-smartphone/
 
https://thenonconformer.wordpress.com/2009/10/03/insuring-adequate-consumer-protection/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access
https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico
https://thenonconformer.wordpress.com/2008/12/18/unfair
https://thenonconformer.wordpress.com/2009/04/20/bell-internet
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds
https://thenonconformer.wordpress.com/2008/04/26/and
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs
https://thenonconformer.wordpress.com/2008/04/19/bell-lied
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too
http://postedat.wordpress.com/2009/08/29/pay-back-revenge/
https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/
https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/

April 19, 2010

Just cause you got a Smartphone

MANUFACTURERS TO launch A NEW PHONE   by Christmas?  or their new tablet and likley touch screen against the ipad.. don’t you hate it when you just spend loads of money for a new gadget it is already ready to become shortly obsolete again too.
   

“Buying a phone is becoming harder and harder these days. There are so many different options on smartphones that it is hard to keep up with all the latest technology. With phones and tablets almost completely relying on touchscreen interfaces, the screens on these devices are easily the most important part of modern day devices. There are several different technologies behind these screens, and we aim to explain what some of these terms mean. If you’ve ever wondered what AMOLED, LCD, IPS, or TFT mean, you’re reading the right article.
These days you really only have two choices of screens when you are buying a smartphone or tablet, LCD or AMOLED. Many of you probably can’t tell the difference between the two screen types, but both technologies have inherent strengths and weaknesses. LCD has been around for a while, but AMOLED phones are gaining popularity thanks to Samsung and other manufacturers. There isn’t a clear winner at this point in time
 
The smartphones demand  has clearly surged, but they use as much as 30 times as much bandwidth as regular mobile phones to run the applications, or “apps,” that make them so popular. This  surge in traffic triggered by video and other apps has led to more dropped calls and choppy service. As video on smartphones becomes more popular, it is leading to more congestion, and forcing the reluctant carriers to spend billions to upgrade their antiquated networks and also to  buy more wireless spectrum. Kind explains why Bell also had to dishonestly cap the regular downloads capabilities on it’s networks to make way for the smart phones. And why Apple’s phones, ipods  are reluctant to  to use video, cameras ..  Just cause you got a Smartphone does not mean it is going to work properly. 
 
 
Now if a user is asked to choose between an tablet and a netbook, the tablet isn’t an adequate substitute and as smartphones become more powerful, and move closer to PCs, the need for a tablet is greatly reduced.
 
The iPad Cons
-There isn’t a camera , there’s no  Skype, with all of that power there is no camera on this device.
-No on board memory card support. You must purchase an optional adapter.
-The iPad will have many books to download and also other cool apps, but what if I want to listen to some music on Pandora, while I read, or work on my iPad I can’t. With all the crazy things I mentioned before about all the powerful things  it is quipped with, those powerful components  run hand and hand with the current iPhone OS (Version 3.2). Therefore even on the iPad you can do no multi-tasking at all. I believe it’s a big setback for the device.
-The battery’s life is great as we spoke about, but if the battery dies completely there’s no way of getting at it to replace, its built in.
iPad does not come with Flash.  http://www.techtremor.com/2010/04/15/ipad-pros-and-cons/
 
Adobe CEO states Flash is coming to Android, Blackberry and WebOS. So video  it is already presenting a big challenge to networks.  “If you think that today’s 3G as a browsing experience is a challenge to these data networks, imagine what a video streaming or download experience is going to be as these screens start to look like HD televisions in terms of resolutions.” There is some amazing technologies for compressing everything from web content, documents, and video but all that in reality is still a long way off.
    
By the way for all those Hollywood companies complaining that their films are being stolen, pirated by others, on the internet before I would even bother to listen to their complaints, I would like to have them all fully reviewed for their too often known, numerous  tax evasions firstly.
 
Want to read more?
 
https://thenonconformer.wordpress.com/2010/02/01/apple-vs-google-adobe/
https://thenonconformer.wordpress.com/2010/01/11/the-best-iphone-to-buy-or-to-use/
https://thenonconformer.wordpress.com/2008/06/24/hanging-up-on-early-exit-fees/
https://thenonconformer.wordpress.com/2010/02/20/bell-canada-recently-is-so-ready-to-sue-others-first-needs-to-sue-itself/
https://thenonconformer.wordpress.com/2009/09/21/bittorrent-p2p-sites/
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/
https://thenonconformer.wordpress.com/2009/11/21/bell-and-telus-unrealistic-management-expectations/
https://thenonconformer.wordpress.com/2009/11/10/iphone-palm-phone-rush/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/11/08/bells-lies-vs-reality-again/
https://thenonconformer.wordpress.com/2009/09/21/the-new-still-sad-unacceptable-reality/
https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
https://thenonconformer.wordpress.com/2010/01/09/public-mobile-files-suit-against-globalive-decision-supported-by-bell-rogers-telus-too/
https://thenonconformer.wordpress.com/2009/08/19/phone-companies-internet-at-disadvantage/
https://thenonconformer.wordpress.com/2009/11/08/bells-lies-vs-reality-again/
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/
https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/
https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/
Bell is a large organization that lacks willingness to connect with its customes but doe snot hesitate  to abuse them http://drizgroup.wordpress.com/2010/03/25/bell-canada-decommissions-dns-servers-without-notifying-its-business-customers

THE RELEASE of the Apple  Iphone 3GS has sparked a wave  on the world wide web lately.  As SFGate hack Mark Morford points out, people have suddenly stopped moaning about the fact that the phone lacks a microSD card reader, enterprise capabilities, support for multiple codecs, background processing and a real time GPS, and that it’s slow syncing and has pathetic video upload, a pants camera and a silly single-core processor. Instead TOO MANY FALSE spin stories about the Iphone 3GS “being perfect” have started to become currency. No product however good it is has ever been perfect. The fact that people can say such nonsense is part of the reason I think that the Apple media control machine is worse than any atrocity that Microsoft or Intel ever dreamed up.  The Apple dream is one where ‘perfection’ is defined for you. You buy a slice of that perfection every time you buy a product. It will be perfect until the upgrade comes out and you will have to keep buying or you will not be perfect. This bizarre relationship only exists with Apple and its fans. Microsoft users expect the Vole’s products to go wrong, it is like a running joke. Linux is based on the idea that if something goes wrong the user might be able to fix it. And lots of people have been reporting that their smartphones seem to get too warm if you run GPS stuff on   them.  Moaning that Google will not provide Apple users with its products while at the same time claiming the Apple version is perfect and original really shows up the psychological flaws in most fanboys’ argument. If Safari is so good and perfect why would you want Chrome?  Reality Apple is never perfect..  Apple is a minority operating system. It is bigger in the US, which is a country famous for having more money than sense, and even there only five percent of people use it.   Apple fanboys need to wake up to the fact that they are solidly in the minority and any action from a major IT company to provide them with software and services for their bizarrely obscure proprietary operating system is done out of indulgent charity rather than from any compelling business case.  http://www.theinquirer.net/inquirer/opinion/1564244/apple-fans-whinge-google-ignores   http://www.theinquirer.net/inquirer/opinion/1356991/the-iphone-3gs-perfect

February 20, 2010

Bell Canada recently is so ready to sue others, first needs to sue itself.

 

  The  CRTC is not looking out for MY interests, as a tax paying citizen, but is an advocacy group for the monopolistic telecommunications giants…  The CRTC’s vice-chairman, Leonard Katz, spent seventeen years working for Rogers and eleven for Bell. Canada’s Telecom Telecommunications Policy Review Panel, tasked with determining regulatory framework, was led by the ex-owner of Inukshuk (sold to Bell/Rogers), an exec that played a huge role in the Bell & Microsoft alliance and a lawyer whose firm represents incumbent operators.  Canadian ISPs (Almost) Come Clean On Throttling
                                                                                                                                                                      
 I have many Blogs and as a result I am regularly on the internet, and often on the same internet sites, at all times too and and seven days a week, such as http://news.google.ca/  and http://ca.news.yahoo.com/canada , etc., so I can really , directly, experientially notice when there is a internet web Brower connectivity access problem, variation.
 
I am really having a hard time how Bell who had advertised itself as the most reliable internet service provider and also the fastest now could thus be having problems in delivering their internet web Brower connectivity services to me when I do not live in the sticks, in some remote village but I live in the second largest city in Canada, Montreal.   https://thenonconformer.wordpress.com/2010/10/28/consumer-complaints-abuses-and-their-increase-was-so-predictable/
 
Why the access discrepancies when yet  I  had trouble even accessing the Olympic hockey now.. http://www.ctvolympics.ca  
https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/
 
Secondly Bell Canada advertises that it’s internet services are not shared as opposed to cable, so how can I thus have internet web Brower connectivity problems during weekends, when I assume more citizens, are trying to access their web browsers and the internet..
 
And finally what does my distance from Toronto have anything to do with the  internet web Brower connectivity accessibility as well? The only conclusion I can draw to presently is that Bell Canada is deliberately harassing Acanac customers, users thus. Is this so and what is being done about it too?
 
For instance I had noticed  WordPress.com Network problems knocked more than 10 million Word Press blogs offline in a two hour outage on 18 February. But this was only a short, two hour break and not a regular occurrence like I am having with many other of regular sites access….WordPress.com said the problem was caused by a core router change at one of its data centre providers which “broke the site”  and security was not an issue and that the site had not been hacked or hit by a denial of service attack, yet even here there are now access delays
 
I HAVE LONG DELAYS IN ACCESSING MANY of my regular even  NETWORK SITES THESE DAYS. I had many DIFFICULTIES IN REACHING THIS BBC SITE MANY TIMES TOO http://news.bbc.co.uk/2/hi/technology/8523323.stm

No one in the GOVERNMENTS, NEWS MEDIA,., CONSUMER PROTECTION AGENCIES has yet even satisfactory addressed my basic complaints, concerns, issues here. Why is that? Public exposure and prosecution of the unrepentant guilty persons, corporations still always also serves everyone’s best interest

Note this Dec 2010 I am still having the same problme ii had complained about months ago yoo to Bell- Acanac.

Canadian internet slow, expensive: Harvard CBC.ca – Canada ranks 19th out of 30 countries in broadband internet after measures such as speed and price are taken into account. (Jim Hannon/Associated Press) A new report from Harvard University says that contrary to what the CRTC had said. A new report from Harvard University says that contrary to what the CRTC states, Canada has some of the slowest and most expensive internet access in the developed world. Canada placed in the middle of the pack in terms of speeds offered but fared poorly in pricing, ranking 18th out of 30 for current-generation internet and 18th out of 19 for next-generation speeds, which are 35 megabits or faster. An editorial in the Globe and Mail on Monday said the federal government needs to take immediate action to stop Canada’s sliding position in broadband. Affordable, higher-speed internet access is necessary for Canadians to remain competitive with the rest of the world, the newspaper said.  “If we do not act with haste, the innovations that could employ our future work force could well pass us by.”  “Greed set in, plain and simple” ” So true. We have an internet service that runs on BS.” “I think we are all aware that we are being ripped off internet providers, but we are also being ripped off by phone and cable and satelite providers.  Wait a minute…. the same companies provide all these services. What a rip off. Time for a formal inquiry.” ” disband the crtc” ” What a joke the CRTC is. ”  “The CRTC is just a front for big business. Fire them. ”

Report: Canadian Internet lagging behind DigitalJournal.com

Canada Mirrors US Broadband Policy, Gets Same Crap Results Dslreports We’ve watched Canada’s biggest carriers grow more powerful, while independent Canadian ISPs slowly have been fighting for their life. Canadian regulators like the CRTC, stocked with former Bell and Rogers executives, have repeatedly ignored anticompetitive attacks on small carriers. Regulators have tried to prevent wireless competitors from entering the market because they weren’t Canadian enough (aka protectionism). Cable’s biggest carriers are happily now imposing ridiculously low caps and high per gigabyte overages, while Canada’s falling down the rankings in terms of price per MB, speed, and broadband penetration.

GigaOm (blog) – Globe and Mail
  

https://thenonconformer.wordpress.com/2009/09/21/bittorrent-p2p-sites/

https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/

https://thenonconformer.wordpress.com/2009/11/21/bell-and-telus-unrealistic-management-expectations/

https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/

https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/

https://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/

https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

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