The non conformer's Canadian Weblog

July 26, 2013

Canada’s hogs get richer at the Citizens expense

MONTREAL – As Montrealers fumed about fare hikes and repeated métro breakdowns, several of the Société de transport de Montréal’s top managers were enjoying big pay raises last year. The salaries of 12 top STM managers jumped by more than 10 per cent in 2012 compared with 2011, according to a Gazette analysis based on information obtained under access-to-information. The data pertain to the STM’s “extended executive committee” — the agency’s 40 or so highest-paid employees. Salaries range between $120,000 and almost $300,000. In 2012, the average annual pay in this group jumped by 5.6 per cent or $9,200, increasing the average annual salary to $173,000. During the same period, the salaries of Montreal bus and métro drivers increased by two per cent. The average Canadian saw a salary increase of 2.8 per cent in 2012, according to Statistics Canada.  http://www.montrealgazette.com/business/managers+raises/8703628/story.html

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You know why these big execs all who rather should have been fired they did not care about the  Metro Breakdowns? they likely too their cars to work, and could afford the parking downtown too ehh..  and how many Managers also go useless pay raises elsewhere now too?

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MONTREAL — For years, Canada was regarded by international experts as one of the most protected and most expensive wireless markets in the world. Canadian consumers weren’t well served by mobile operators and that only began to change a few years ago when new entrants like Videotron and others came in and the market became more competitive.  Now, the federal government wants to continue the push toward greater competition and choice by auctioning off additional spectrum in September to attract a new player. From the perspective of consumers, what could be wrong with that?  http://www.montrealgazette.com/business/Peter+Hadekel+Bell+wireless+arguments+against+Verizon+ring/8709258/story.html

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Well if you are Bell, Rogers, Telus, etc.. everything is wrong.. as they can never have enough money for a start..  Bell is one of Canada’s most hated Corporations still even because it too often abuses it’s customers still..

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You did notice that CTV News support Bell, BCE here? oh I forgot Bell owns CTV…

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see

https://thenonconformer.wordpress.com/2013/05/20/major-canadian-telecommunications-firms-still-unacceptably-tend-to-lie/

https://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/

PS   NOW STEPHEN HARPER GET OFF THE BOOZE AND LOOK AFTER THE GOOD WELFARE OF ALL CANADIANS

https://thenonconformer.wordpress.com/2011/03/31/canada%e2%80%99s-prime-minister-stephen-harper-is-not-a-real-evangelical-christian/

May 20, 2013

Major Canadian telecommunications firms still unacceptably tend to lie

smartphones
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There is also now  some seriously stiff competition out there when it comes to smartphones these days. Choosing your phone is becoming just about as tough as deciding between various telecommunications firms or between choosing to buy laptops or tablets. Samsung S4 or iPhone 5 or HTC One now  are the most popular, but still this doesn’t make even now  choosing between them an easy task.  Never take anything for granted, get it in writing first.
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The Major Canadian telecommunications firms even Bell and Rogers still unacceptably   tend to falsely lie to you when you  first approach them and you do  ask for their cost of your new  cellphone Monthly service? as I discovered last week firsthand too. For they generally hesitatingly too do not answer you directly as to what the costs. hidden costs too,  are but instead  like Bell does often they do falsely try to divert the answer by asking you rather as to what  want with to do with your cell phone, or how do you want to use it?
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Secondly  they still do not indicate generally upfront  all of the costs, sim card cost, installation fees, monthly costs, limitations, cancellation fees, contract terms, contract period,  and if you ask them for a list of all their plans and costs, detail available as  they seem not to have it.  Very much unlike the European services where costs are competitive and fully detailed. Verizon and Videotron seem to be an exception here.  
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Smartphones are phones that make life easy with their add-on features like camera, instant connect, video calling, email, social media, games, news, entertainment etc..  So firstly how is their battery lives? Can they be readily replaced, and where? The more expensive Apple iPhone5 has half the Battery life of the Samsung S4? wow.. in the long run it will costs you much more to own an Apple iPhone5..
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Some of the things you might also  want to review first include  Length-  size , Material-, outer cover ,looks and weight. Processor and RAM- ,  storage memory-expandable?. Battery Life-   2,600mAh or 1,440mAh  or?, Camera-  Amount of MP rear and MP front ? 
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do see also
https://thenonconformer.wordpress.com/2013/04/30/canadas-monopolistic-self-serving-greedy-immoral-telecommunications-firms/
https://thenonconformer.wordpress.com/2010/01/11/the-best-iphone-to-buy-or-to-use/
https://thenonconformer.wordpress.com/2010/10/25/chilling-facts-about-cellphones-while-driving-insurance-rates/
https://thenonconformer.wordpress.com/2008/09/16/ontario-doctors-rightfully-oppose-cellphones-and-driving/
https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/
https://thenonconformer.wordpress.com/2011/09/20/bell-canada-included-now/
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May 17, 2011

the false prophets, self serving liars, spin doctors

 

You know that in the daily real life now there are a major amount of significant portion of people in the population that that are unacceptable major liars, OR SPIN DOCTORS, PERSONS WHO HAVE A HIDDEN AGENDA, sometimes not that well hidden, and that often now even includes ; too many politicians , business persons, professionals even such as pastors nurses, doctors, cops, civil servants, too many of those who do make a claim they are here to serve you when in fact the are basically still self serving, looking mainly after number one and that is themselves.
 
In real life yes there are much too many false prophets, self serving liars, spin doctors that we all do need to look out for, and not just the bad car salesmen or the bad car mechanics.
 
One of the very unacceptable lies that some spin doctors falsely try to promote as being the truth is that anyone consuming alcohol in moderation is acceptable, even good for you.. and in reality nothing can be further from the truth for in reality alcohol damages your brain cells even every single time you consume it. (Prov 20:1 KJV) Wine is a mocker, strong drink is raging: and whosoever is deceived thereby is not wise.
Do see Alcohol..
 

Binge drinking affects long-term memory: study Toronto Sun – Thane Burnett – ‎There may be a longer-term impact on Canadian youth who binge drink than just how crappy they feel in the morning. It’s likely robbing some of long-term memories, new research has found.

 
And here is another one of those too common, unacceptable lies you do hear from more spin doctors.. one you do hear often from the cell and phone companies.. they have done their own surveys and found out that most customers are satisfied with their phone services, customer billing services, only a small percentage of persons are dissatisfied.. Do see Virgin Mobile
 
and note this the city of Montreal has approved a supposedly great economic plan  of a $108-million bailout package for the Montreal  Bixi bike-sharing program. City council had voted 35-25  in favour of the package, initially proposed by mayor Gérald Tremblay. The package includes $37-million to cover Bixi’s deficit, and another $71-million in loan guarantees to export and develop the system abroad. But  how in the world can these guys now even next still make money when they rent the Bikes for 5 dollars  day and they say it costs about $7,500 per bike to purchase,manufacture, install  the bike and related services.. in the end so who is serving whom? 85 percent of the Montreal  citizens surveyed had opposed this economic package too.
 
And here are some more unacceptable spin doctors lies we often do now encounter too;
– Most people are basically good and honest… our civil and public servants, professionals included now
– All religions are basically the same.. It does not matter what you believe in as long as you do believe in something … dream on..
– We are here to serve you -Do see ..“We’re here to help. Contact us.” and For sure They will make it worse.
– Gambling is not harmful to you..
– Bad cops can be retrained.. The bad RCMP
– Self regulation works well, self regulation of firms, professionals, cops included or is immoral masturbation too often?
Medicare cannot be improved without injecting more money- Do see
– All of the medicines available in pharmacies these days have been accepted, tested and have no dangerous side effects- ha ha ha All pharmacists do note – Why do we pay so much for drugs?
– We need to legalize marijuana do see Don’t be stupid and try pot or decriminalize marijuana
– The government cares and now has done all that it can do to help the citizens, consumers,and there is nothing more it can do.
 
 
…in real life you always have to be careful
 
 

April 1, 2011

It should be an election issue – the Bad phone companies

 

At reelection times they all do make promises, and once elected they even do make some laws, but they also do tend to  pass the buck next generally as well. That is the unacceptable general problem with Canada’s pretentious politicians,  consumer affairs Ministers, Health and justice  ministers, Civil and public servants, the RCMP police included too often now as well who like to dump, dumb you, leave you on your own as quick as possible. Civil and public servants, and Phone cell companies employees are all very much the same,, they seem too often to lie claiming they will do a good job to get a pay but when it comes to delivering the work effectiveness promises they start to quote established polices.. buck passing excuses.

  http://postedat.wordpress.com/2011/04/26/virgin-mobile-canada-has-this-breached-the-quebec-laws-3-times-now-too-in-my-case/

The consumer abuses by   Bell, Rogers, Virgin, Telus, Primus  etc. they all should be an election issue..

Majority of Canadians they just want  all pricing to be fair — and Bell, Rogers, Telus, Shaw and Videtron etc., so far have been anything but.

  The present truths about Canada’s  phone, cell phone, internet communication businesses

 

Truth 1  The federal government including the CRTC and the Consumer affairs, industry Ministers do  not consistently regulate, monitor, supervise     Canada’s  phone, cell phone, internet communication business, major telecommunications firms and their employees as well for their false, misleading advertisings, blatant lies, abusive of the customers, nor specially  for their too often bad, immoral, pretentiously lying service departments and the CRTC itself does not all even investigate, prosecute the immoral company representatives who lie, mislead the customers.
 
Truth 2 Dealing with the service departments of the internet providers, cell or phone companies,in obtain a new service or cancelling an existing services  too often is one of the worst personal experiences as these firms tend to be vague, uncooperative, unhelpful, and seem to place deliberate customer obstacles in the way. In the last year I  have personally dealt with Rogers, Primus, Bell, Virgin mobile and none of these firms customers services were acceptable.These firms have the ability to make the customer services department to be helpful, cooperative, friendly, informative, to be simplified  and to expedite  matters instead they seem undeniably to like to confuse issues, put obstacles into the customer’s ways too. These sales customer representatives tend to talk to me falsely as though they themslves now are qualified, lawyers, judges and do sate that their own interpretation of the laws, contract is always right and this in reality now is far from the truth, not in reality in accordance with the applicable federal and provincial laws too.
 
 
Truth 3  Canada’s  phone, cell phone, internet communication business Industry too often mislead the customers by claiming that their industry is regulated and they would not even exist in business if they had  cheated, lied, for the government would not let them, but nothing can be further from the truth now as well. For they also do lie  when it claims that it tends to follow their own High  industry standard, for they themselves tend  not regulate their own  bad employees, as their self regulation tends to be another form of masturbation.The industry standard also now generally  is one it seems of lying to the customers, the potential customers, working at obtaining and keeping the customers at any costs,immoral acts included.
 
For example many of the major internet supply firms too often too they also now  do  tend to claim , advertise the fact they do have the highest  internets speed , and a simple truth is that they all cannot make a similar statement for sure.
 
Truth 4  The phone, cell phone, internet communication companies individually like to lie, mislead the customers by claiming that their too often abusive, one sided contracts now  are all legally bind, even if they already do break even existing  federal and provincial laws even. The rather too often hypocritical INDUSTRY often still ask the customers to hold to their own definitions of the contract rules while they themselves too often undeniably do not hold the normal rules of decency and ACCEPTABLE standard.
 
Truth 5   Furthermore each firm has its own standard but not always applicable  contracts that vary significantly  between the firms as well that too often are not detailed firstly to the customers beforehand as well during the initial contract stages
 
 My being used to producing engineering designs, reports, cost control reports I am used to put it into writing but I am next realy surprised how many persons in the governments, telecommunication industry find an excuse not to write back, ask instead to talk to me by phone, cause they do not want any evidences of their wrong doings in writing firstly. Just for example ask your phone company to send you a copy of your specific contract, your latest agreement details with them  and you will see jowl they are all reluctant to do so now. While they will even on the phone promise to do so they will next not do so generally. These people too often do know that they can lie on the phone without facing negative consequences, SO I LIKE TO FOLLOW UP ALL PHONE CONVERSATIONS, AGREEMENT  IN WRITING TO THEM https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ 
 

With Bell backing down on Internet billing, it just might not become an election issue…  (but it probably should be) Toronto Life – ‎Mar 29, 2011‎  Bell announced a new pricing plan that would allow independent Internet service providers to buy wholesale access in large chunks without having to pass on the caps and overage charges Bell was insisting on. The hordes of angry Internet users who were outraged about the CRTC’s decision on usage-based billing (UBB) chalked up a minor win yesterday. Bell announced a new pricing plan that would allow independent Internet service providers to buy wholesale access in large chunks without having to pass on the caps and overage charges Bell was insisting on. (The previous policy could have been summed up as “do what we say and thank us for the privilege.”) Many observers, however, say it’s not enough.

CANOE   BCE Inc. may have backtracked on its proposed usage-based Internet billing scheme but the flip-flop doesn’t change the fact that Canadians pay too much for metered web access, according to a leading e-commerce expert.–
 Zeropaid  OpenMedia.ca, a Canadian non-profit advocacy organization and outspoken critic behind the Stop the Meter campaign to stop UBB, says it is “pleased” with Bell Canada’s decision to back down.
 
 
 
 Bell , Rogers, etc are, after all, mostly federally unregulated companies,.. and these bad big businesses get the corporate tax breaks from the Conservatives too.. they should rather pay a higher tax..
    

 

“Canada’s Worst Cell Phone Bill” BELONGS TO BELL but it seems the other phone interent companies are not much better..

      

Virgin Mobile Canada As I have found many times in March 2011 even even weekly firsthand there is no reality between the cheap mere words of Virgin’s advertised statement for caring about the customer and next still the actual  very unsatisfactory poor Virgin Mobile Canada  customer service   provided when it comes to dealing even with a valid Virgin customer complaints.. next in six weeks now they all I had talked to at Virgin still were unable to cancel the original request of mine to my cell phone service or even to  give me a proper Virgin  finalized statement of account. and instead the Virgin customer care, the Virgin Billing and accounting departments  continued to bill me for my phone services and to disregard my requests and all of Virgin had even failed to correct their inadequacies towards me even  many times.. 

 

On 4/1/2011 12:37 PM, Virgin Mobile Canada wrote:  Hello, Paul! Marlee here with Virgin Mobile, helping you out and getting you on track as quickly as possible is what I’m all about, However, there are times when contacting support via telephone is going to be necessary. Our Member Care Team will be more than happy to provide you with any information regarding the canceled account. As per privacy policies I am not permitted to access or provide information from within an account via email. You can touch base with Member care by dialing 1-888-999-2321. Advisers are ready to help you out 8:00 am to 12:00 am EST. Monday to Saturday and 9:00 am to 10:00 pm Sunday. Thank you for contacting support via email. Have a great weekend.
 
Regards,
Marlee
VMC Team
 
 Paul [THREAD_ID:28512378]” . 
Virgin is clearly a  bunch of crappy liars and are all incompetent, pretenders, for  talked to their phone support by phone 5 days and all they did was, do lie.. they instead of cancelling my phone insisted on trying to make more money by not cancelling it.  I was promised last week by Virgin on the phone i would get my updated balance statement and the refund for my cell phone overpayment,  as well in the mail immediately mail by next week and so far I got neither.. You Virgin do all lie when you say you care about the customer and that you will service them properly even..
   
   So I now again phoned Virgin and Virgin now says in contrast that it will take up to 90 days for me to get my money back.  Virgin is stealing my money by not giving it back to me… next Virgin again promises by next week to have all of this issue resolved. Can you belive any of what they say for I do not..

 

Virgin Mobile Canada  screws up a simple cell phone and the related cell phone number cancellation procedure. Virgin Mobile Canada Customer services again  told me  today by phone that they have no power, control over the Virgin Mobile Canada billing , account procedures. statements. refunds, departments.. Now even months later from Feb 15, 2010 Virgin Mobile Canada  has not even kept any of their many last Virgin Mobile Canada promises to escalate my Virgin Mobile Canada billing statement, money refund  and on April 13, 2011 Virgin Mobile Canada BECAUSE  clearly is so incompetent they Virgin Mobile Canada that they do continually   do on the phone make useless Virgin Mobile Canada promises . Next Virgin Mobile Canada again informed me that  there is nothing else they can now even do for me cause they are the  Virgin Mobile Canada customer billing  inquiry representative and they are are only a basically useless, powerless Virgin Mobile Canada Customer billing, phone representative, and so they  Virgin Mobile Canada do not know when I will next get my due Virgin Mobile Canada credit,  my money,  my Virgin Mobile Canada cheque, my Virgin Mobile Canada final bill  in the mail, they Virgin Mobile Canada do continue to send me for moths the wrong bills, and it takes Virgin Mobile Canada 4 to 6  weeks to next  correct them so, but over 2 months had passed and they Virgin Mobile Canada have missed their original promised deadline too to do so.. so  they Virgin Mobile Canada continue to lie to me all the time.. they Virgin Mobile Canada do in writing promise you a good Virgin Mobile Canada customer service, they Virgin Mobile Canada claim they have got an award for 5 years for the best customers services, but the reality as I see it differs now  .. Now I get a new Virgin Mobile Canada promise i will get my Virgin Mobile Canada cheque 3 to six weeks from the first  week of April 2011 when my Virgin Mobile Canada account was now supposedly closed.. Virgin Mobile Canada they cannot  DO ANYTHING GOOD FOR ME HERE..The next  Virgin Mobile Canada final statement will only be billed to me on the 16 of April, plus it will take at least another 5 to 9 days and then it may be shipped to me? The Virgin Mobile Canada customer service by Virgin was, is stated to me today as being  the best in the world according to the last 5 years but my own undeniable witness and reality is that Virgin Mobile Canada statement itself as well is all crap. stating lies,  mere  useless words.. having to me no evidence of such a fact.

 

         

 
 
 
 
 
 
 
 

 

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December 15, 2009

About time Big 3 put into their place-Bell, Rogers and Telus

How come Canadians, Canadian firms  still have to be fined by the US or UK government for their wrong doings and not by  their own Canadian Government firstly now too often too. Remember the Canadian Conrad Black sitting in a US jail? https://thenonconformer.wordpress.com/2009/12/17/the-canadian-way-of-doing-business/
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How about this… https://thenonconformer.wordpress.com/2012/10/26/bell-shaw-and-rogers-still-cant-seem-to-provide-good-customer-services-why/
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 Chairman Anthony Lacavera unveiled the company’s pricing plans, which range from $15 to $45. He said the plans represent a normalization with what’s found in the rest of the world, where there are no fees for system access, 911 or activation. The plans also offer customers free caller ID, call forward and unlimited Wind-to-Wind calling across the country. The more expensive plans, at $35 and $45, include unlimited local and province-wide calling, with the top-end plan offering unlimited Canada-wide calls. Data plans range between $10 for access to instant messaging, Facebook and MySpace, to $55 for USB laptop sticks. Wind appears to have introduced domestic roaming charges. Wind customers will have to pay 25 cents a minute for calls outside of their home zones http://ca.news.yahoo.com/s/cbc/091216/canada/technology_wind_mobile_cellphone_launch
 
https://thenonconformer.wordpress.com/2010/01/09/public-mobile-files-suit-against-globalive-decision-supported-by-bell-rogers-telus-too/  And speaking of Crap my Bell internet mail has not been working properly the last week still too.. and here is more crap
 
COMMUNICATE ON CANADA’S MOST RELIABLE NETWORK   – BELL.  As I saw THIS today in a BELL depot this is still an unacceptable false, misleading, lie   for Bell has  the total largest number of unhappy, dissatisfied network customers in Canada, and such false Bell advertising lies lead to more unrealistic, dissatisfied, unfulfilled  customers expectations.
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 I GUESS OUR GOVERNMENTS, and our CIVIL AND PUBLIC SERVANTS, MINISTERS, CONSUMER AFFAIRS  ALL DO ALLOW FALSELY SUCH LIES ONGOING CAUSE THEY TOO ARE BIG LIARS? BELL HAS BEEN LYING FOR YEARS ON THIS NOW TOO.
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IT IS AN UNDENIABLE FACT THAT CABLE NETWORKS ARE MORE RELIABLE OVER BELL’S NETWORK AND IS, WAS THE REASONS MANY BELL CUSTOMERS SWITCHED OVER TO SHAW, VIDEOTRON, ETC., AND IS CLEARLY WHY BELL HAS TO LIE TO TRY TO WIN THEM ALSO BACK.
 
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Which reminds me my Bell internet services is still disastrous, unreliable, I have connectivity problems even as of lately periodically when I have no downloads even, I have email sending problems as well.. and what Bell does not know how to fix this still and it wants more money? dream on..
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WHAT REAL RELIABLE DATA ALSO DO THEY Bell they now HAVE TO SUPPORT THE TERM MOST RELIABLE NOW.. BY THE ACTUAL THE NUMBER OF CUSTOMER COMPLAINTS? OR IS THIS THEIR OWN SELF ANALYSIS, OR A PAID SPIN DOCTOR. I can easily prove it has loads of dissatisfied network customers.

False misleading advertising has long time been made by Telus, Rogers, Bell and others in Canada whole the Ostrich federal consumer department, government did nothing.. I even wrote to you about THIS ISSUE  too and what it takes STILL  the courts to deal with everything now, AND so why do we need the  government ?

https://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/ 

http://www.complaints.com/2006/january/8/Poor_quality_of_Sympatico_internet_service_3625.htm

http://www.complaints.com/2008/february/14/Alexander_Would_Roll_Over_In_His_Grave__161456.htm

Are you having problems with your ISP too?  Bell Sympatico complaints

I have openly rightfully shared with the Prime Minister of Canada Stephen Harper’s office that Bell Sympatico undeniably is one of the most dirty, immoral, abusive Corporation, firm I have dealt in Canada in my lifetime. One that even falsely suppressed my complaints against it, my right of free speech as well. Because Bell Sympatico has UNACCEPTABLY TOO often HAD breached my ISP contractual agreement and NEXT Bell Sympatico had forcibly falsely disconnected my ISP service with them too thus next I have been forced to switch over to the Canadian www.acanac.ca/ -Residential High Speed ADSL without any Limits and No Blocked Ports or Traffic Shapping, plus Unlimited Downloading 100 GB of Online Storage Up to 5 Mbps Download and 800 Kbps Upload $18.95 per month This offer is available on a 1 year term and the first year of service. www.acanac.ca/Webhosting.html Call Tel: 1-866-281-3538 , 1-416-849-8520 On top of that I repeatedly do ask why Bell is now so expensive in comparisons to it’s competitor that uses the same TROUBLED EVEN Bell internet lines..( Acanac is an independent subcontractor of Bell so Bell will still cap the bitterest downloads during peak hours, something Bell does not readily advertise to all customers. But Acanac offers a solution to this community.acanac.com Forum Index » Common DSL Problems » Official workaround to the Bell throttle: Utorrent )

Here is 2  very popular past helpful posts of mine you may find useful to consumers.. Many Consumers do not know  how to choose firstly an ISP provider, and what their options are too.
a: http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html 
b: https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
  
The pretentious new conservative federal government also now has   known about the much too  many customer abuses, false misleading advertising by the big three , Rogers,  Bell and TELUS since it came into office and now next  had they been willing they could have done more about it.. including the fderal  consumer affairs department, CRTC as well,.  Most Canadian government bureaucracy still do a pretentious job, they do a minimum token job, just pretending to d something so they can’t get fired and still get paid for it too.  Consumers also now have to take part of the blame for their own inactions, they have not cried out loud enough for all to hear, have no demanded forcibly that all these crooks be punished, dealt with now as well. Wel I certainly do!  I guess PM Stephen  Harper’s mostly lying past promises of accountability and transparency does not apply to the fderal  civil and public servants, RCMP and consumer affairs inluded now..
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Quebec to end automatic cellphone contract renewals, surprise fees CBC.ca –  The Quebec government has tabled legislation to better protect consumers in the province when they sign cellphone contracts. Justice Minister Kathleen Weil said laws aimed at protecting cellphone users were written in the early 1970s and don’t address current consumer habits. She said Bill 60, introduced Tuesday, would revise outdated rules. There can be “very onerous penalty fees” to pull out of a contract once a service provider automatically renews it — usually for a period lasting three years, Weil said. The bill would prohibit the renewal of cellphone contracts without a customer’s written approval, she said.  It would also force merchants to disclose the total cost of the goods and services offered, a move Weil said should prevent customers from being caught off guard by hefty fees for services they don’t want, such as text messaging. In addition, companies won’t be able to suddenly increase fees during the life of the contract. “Consumers often don’t understand everything that they have agreed to when they’ve signed that contract,” the minister said. “The contracts are a little vague, and there are services that are added over time without their knowledge and without their consent.” “The first thing that [merchants] do is offer you a free cellphone, and it’s sort of the lure that gets you into that relationship,” Weil told reporters. Merchants will have to explain existing warranty protection Weil said the new law would make it illegal for merchants to sell extended warranties before telling customers what the manufacturer already offers for warranty protection. It would also put an end to expiry dates on prepaid cellphone gift cards. The minister said the bill, amending the province’s Consumer Protection Act, would correct an imbalance in an evolving industry. “In consumer protection you often have an imbalance that happens over time and in the whole field of telecommunications. There is not a jurisdiction in North America that hasn’t noticed this imbalance.” Michel Arnold, head of the non-profit consumer rights group Option consommateurs, said Quebec is the first jurisdiction  in the country to introduce this kind of consumer protection. Weil said officials in the province receive nearly 700 formal complaints about cell phone contracts each year — about 10 per cent of all consumer complaints — as well as thousands of inquiries. Bill 60 is expected to be adopted before the end of the year…    and what about in the rest of Canada too?
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It costs a cellphone company a mere third of a cent to transmit a text message that it charges customers as much as 15 cents to send, estimates a University of Waterloo professor. http://www.cbc.ca/technology/story/2009/06/18/tech-text-message-pricing-keshav-cellphone.html
Also see
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
 https://thenonconformer.wordpress.com/2009/12/17/the-canadian-way-of-doing-business/
lies, the too common acts of civil and public servants, consumer affairs, justice ministers, lawyers, politicians and business persons, pastors too.. https://thenonconformer.wordpress.com/2009/12/17/the-canadian-way-of-doing-business/
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BC mom warns consumers of changing cellphone contracts that could rack up costs Winnipeg Free Press –  VANCOUVER, BC – A British Columbia mother is warning consumers not assume their cellphone contracts are written in stone after new charges started appearing on her bill a year into her three-year agreement.  Rosanna von Sacken, who bought a Rogers Wireless plan that included phones for her three teenage children, discovered her contract terms had changed last summer allowing new charges for incoming text messages.Rogers started charging 15 cents for incoming messages not included in texting plans about a year after Telus and Bell implemented the same fee. That’s despite her original contract signed in September 2008 stating that all text messages are free. Each child also has a plan for unlimited texts for 10 numbers.With three teenagers, von Sacken said the extra charges started to add up quickly on her bill this fall.She complained to the company and the Better Business Bureau, but both said nothing could be done because of fine print in her original contract which states  Rogers can change the contract terms “upon notice.”   “The p oint here is the way their billing practices go. It’s wrong for Rogers to be allowed to change these fees and services,” in the middle of a contract, von Sacken said.   Bruce Cran, president of the Consumers’ Association of Canada, said  complaints such as hers are “chronic” across the country. “It’s quite disgusting that you have to read through the fine print with a magnifying glass to understand what you are signing,” Cran said, adding that Rogers isn’t the only company consumers are complaining about. “Too much of this stuff goes on in Canada.”Cellphone service and equipment also ranked the highest on the list of complaints nationwide by the BBB in 2008. 

 

Like I have even said before ” Cellular firms get new customer rules but they still have not honoured all the old ones.. Canada’s mobile phone companies will be required to make sure consumers understand their contracts when they buy a cellphone under a new code of conduct but will the phone companies next fully honour the same contracts? Unlikley. Most Consumer advocates don’t think much of the new code. A code of conduct adopted by Canada’s cell phone service providers is a political answer that doesn’t address real consumer concerns, another competent  critic now has still charged .The code will be administered by the useless, pretentious  Commissioner for Complaints for Telecommunications Services, a body set up two years ago by the industry to negotiate disputes between customers and companies.     In its first year, 2007-08,  CCTS was still unable able to resolve about 40  per cent, of the complaints according to its own website. What a very high failure rate.  About one-third of the complaints were related to wireless services. 40  per cent, that is about the number of unhappy Customers with Bell’s Internet services too”    https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/

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Rogers charges for ‘free’ text messages CBC.ca The BBB in Burnaby, B.C., has received 581 consumer complaints about Rogers Communications in the last three years. It has given Rogers an “F” rating for failing to resolve many of those complaints to the customer’s satisfaction. Rogers also has an “F” rating at the BBB’s Toronto and North York locations, where 1,045 complaints were logged in the same period. Approximately half of those complaints were about billing. The Canadian Wireless Telecommunications Association brought in the Code of Conduct for Wireless Service Providers in August of this year, which Rogers and the other major providers voluntarily agreed to abide by. Industry code not enforced The code states consumers like von Sacken, whose contracts change, should not be forced to accept those changes.”In the case of such material changes that are unfavourable to customers, we either give them the right to terminate the contract without any additional fees for early termination, or allow them to remain on the unchanged contract.” “Nobody [from Rogers] has mentioned that I have that option,” said von Sacken.Spokesperson Holland insisted by email that Rogers does not consider its cancellation fee to be a penalty.  “We don’t charge a penalty, but rather in accordance with Section 8 of the Rogers terms of service any cancellation of service before the end of the customer’s commitment period (i.e. term) is subject to any applicable early cancellation fee. In this customer’s case, the fee is $20 per month remaining in her term,” Holland wrote.”I don’t feel protected by the clause at all,” von Sacken said. “Part of the problem is the wireless companies haven’t made a huge push in telling people that exists,” Von Sacken has a simple message for Rogers, about charging extra fees: “Other companies doing it does not make it right.”… , but this clause basically says that they can change the contract anyway they like, anytime they like? And if you want out you’re paying a large fee? That’s insane.  If Rogers can change the terms of thie contracts then consumers should be able to change them also. IE Change my contract, take your phone and shove it. ” I’m a serious, UNIX coding, network engineering, server maintaining Sysadmin computer geek. However after getting screwed by Rogers for two years and seeing Telus and Bell are even worse I’m looking at dropping our cell phones completely. Welcome to 1998 and the land line. It absolutely galls me but Canada is the land of the highest cell phone rates and abysmal service. ” ” It’s about time that the consumers in Canada stand up to these Rogues like Telus,Bell, RODGERS . Canadians pay the highest cost in the world for these services and then let them get away with fudging their contract obligations. WHAT IS THE POINT OF THE CONTRACT!!! The contract is a two party agreement Rogers and Customer; not a chain around the customer. Rogers has the right to change its service at any time!!! No you don’t, not before both parties in the contract agree on the new terms, and if they don’t the contract is terminated. This is sick! and they (Rogers Telus and Bell) are teaming up to stop WIND (GlobeAlive) from entering the market. SHAME ON YOU. and what’s their excuse, WIND is not a Canadian Company. I am a STRONG supporter of ensuring that companies in Canada are Canadian, but if this is how our Canadian companies act (Greed Deception Manipulation), Foreign Companies should be allowed to Enter the Market to teach these “Canadian Based” companies a lesson

Rogers Wireless Comes Under Fire, Charges for “Free” Text Messages Mobile Magazine

 OTTAWA  “Ever since the invention of cell phones and teenagers, the three Canadian giants — Bell, Rogers and Telus — have had the consumer by the wallet with a monthly hell of incomprehensible billings. As a result, Canadians pay some of the highest cellphone rates in the western world. The  Conservative government had the right objective when it recently allowed a new player into the cellular field.  Stephen Harper’s government announced that, by cabinet decree, it was effectively approving the entry of Globalive into the Canadian cellphone market.  The move overturned a previous ruling by the federal regulator, the CRTC, that Globalive was effectively Egyptian owned and controlled, and therefore not eligible to operate a Canadian telecommunications venture.   Industry Minister Tony Clement declared “Globalive is a Canadian company,” and welcome to the cellular market.  Globalive long ago went through a lengthy ownership review process by Industry Canada, and was approved as a Canadian company to bid for a piece of the cellular broadcast frequencies put up for auction by the feds last year.  The company successfully won a piece of the bandwidth set aside for new entrants to the Canadian market (including Videotron, a subsidiary of Quebecor Media Inc.,).   Government insiders say that no matter what happens down the road, the Harper administration wanted to send a message to the CRTC and all players in the telecom biz — namely, that consumers are going to get a break from past monopolistic behaviour, even if it is by cabinet decree. A Conservative strategist says it was also “a shot across the bow” of the television broadcasters and cable companies that are locked in a dispute over compensation for local TV stations. “The message is a warning of what the government may be prepared to do if they think they can resolve their dispute entirely at the expense of consumers.”
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Bell, Rogers and Telus are still not about to give up their greedy, immoral  ways
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MONTREAL – The federal Competition Bureau says cable provider Cogeco (TSX:CCA) has clarified advertising claims about the speed of its Internet services in two Quebec cities. Cogeco was promoting its Internet services to residents in the cities of Drummondville and Saint-Hyacinthe, as being “the fastest”. The federal agency had accused Cogeco of promoting its Internet services to residents in Drummondville and St-Hyacinthe, both east of Montreal, without basing the claims on fair comparisons.  The Competition Bureau says the claims were misleading under its legislation because they didn’t allow consumers to compare the speed of Cogeco’s services with those its competitors and because there was no way to verify the claims   “In the Internet services field, speed and price are key factors in consumers’ purchasing decisions,” said Andrea Rosen, Deputy Commissioner of Competition, Fair Business Practices Branch. “It is important that all representations in this regard be clear and truthful so that consumers can make informed purchasing decisions.”  The Competition Bureau is an independent law enforcement agency that contributes to the prosperity of Canadians by protecting and promoting competitive markets and enabling informed consumer choice.
Enquiry / Complaint Form
Contacts: Public Affairs Branch Greg Scott Senior Communications Advisor 819-953-4257
Competition Bureau Information Centre 819-997-4282 / Toll free: 1-800-348-5358 TTY (hearing impaired): 1-800-642-3844   www.competitionbureau.gc.ca
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Do Complain about this pretentious Bureau now as well
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WHY DID THEY the federal Competition Bureau GO NOW AFTER cable provider Cogeco , DID BELL TELL THEM TO DO SO, AND NOT GO AFTER BELL WHEN BELL ALSO CLEARLY  HAS BEEN GUILTY OF FALSE MISLEADING ADVERTISEMENT FOR YEARS AS I HAVE DETAILED MANY TIMES ON THE NET?
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DEC 17,2009 SO I NEXT GOT A CALLED TODAY FROM THE USELESS, PRETENTIOUS FEDERAL COMPETITION BUREAU SINCE I SENT THEM  A FULL PAGE OF MY COMPLAINT TO THEM AS  WELL www.competitionbureau.gc.ca AS  TO WHY THEY ARE NOT DOING MUCH NOW STILL FOR DECADES TOO ABOUT THE FALSE MISLEADING ADVERTISEMENTS BY BELL, ROGERS, TELUS?  AND WHY TELUS HAS TO TAKE ROGERS TO THE QUEEN’S COURTS AND NOT THE GOVERNMENT.  AND SHE NEXT REPLIED SHE ONLY CALLED ME TO GIVE ME SOME INFORMATION ABOUT WHAT THEY DO, BUT THEY CANNOT ACTUALLY DISCLOSE THE ACTUAL THINGS THEY DO, OR HAVE DONE, BECAUSE THEY ARE A LAW ENFORCEMENT AGENCY, AND LIKE THE ALSO CLEARLY  BAD RCMP, POLICE, THEY ALSO DO TEND TO USE THE CONFIDENTIALITY CLAUSE TO COVER UP THEIR CLEARLY UNACCEPTABLE PRETENTIOUS, INADEQUATE WORKS. SHE SAID SHE WAS NOT A PROSECUTOR ONLY AN INFORMATION OFFICER, ANOTHER WORD FOR LYING PUBLIC RELATIONSHIP. BUCK PASSER? SO WHY DID THEY, SHE NOW  BOTHER TO  WASTE MY TIME, TAX PAYERS MONEY CALLING ME THEN? A SWEET FEMALE VOICE DOES NOT PLEASE ME FOR I WANT TO SEE REAL RESULTS HERE.. 
 
THIS  USELESS, PRETENTIOUS FEDERAL COMPETITION BUREAU IS LIKE THE INCOMPETENT BAD POLICE, RCMP WHO COULD NOT PROTECT THE PRIME MINISTERS RESIDENCE OR EVEN THE HOUSE OF PARLIAMENT FROM INTRUDERS, AND ARE A LAUGHING STOCK OF CANADA NOW ALSO STILL TOO
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Bad apples STILL do not fall fall  from the tree..  HALIFAX, N.S. – The head of a civil liberties group is accusing the police of using privacy legislation to block public scrutiny of their actions, a day after the RCMP refused to reveal details of a fatal shooting involving one of its officers.  David Eby of the B.C. Civil Liberties Association said he’s seeing more police agencies cite the federal privacy law as a reason for not releasing information about investigations into officers’ conduct.  “It’s really not about privacy rights,” he said from Vancouver on Tuesday. “We feel they’re using it as a shield to avoid accountability.”  His comments come in the aftermath of a decision by Nova Scotia RCMP to not charge an officer who fatally shot a reportedly intoxicated and suicidal man who was in his home alone in Cape Breton.  John Simon died Dec. 8, 2008, after he was shot on the Wagmatcook First Nation reserve. His family argue police didn’t need to enter the residence, where Simon was reportedly sitting on the toilet when the officer is believed to have climbed in through a window.  RCMP said at a news conference Monday that a probe by the Halifax police department determined the officer who fired the gun did so in self-defence.  But they refused to answer questions about the incident, including why Simon was considered a threat, who made a 911 call, whether the officer was authorized to enter the house and how many times Simon was shot.  RCMP Chief Supt. Blair McKnight said Monday he wasn’t “permitted to release a copy of this investigation or the details” because of the privacy law.  When asked on Tuesday to explain how the law prevents the release of more details, the RCMP issued a news release reiterating its position: “Under the privacy law of Canada, the RCMP cannot disclose the specifics of any criminal investigation.”  Eby said there have been other cases in British Columbia where police have cited the federal law to withhold the release of information into cases probing police conduct.  “They’re taking a certain interpretation of privacy law that most benefits them in avoiding having to explain difficult circumstances,” he said.  Lisa Austin, a law professor at the University of Toronto, said the federal law is so discretionary that it allows forces to use it liberally to decide if personal information needs to be protected.  “That is a huge problem with the federal legislation – there’s so much discretion built into it,” she said.  “You can exempt things for privacy reasons and then there’s a discretion to take into account the public interest. Well who’s exercising the discretion? The people who want to keep it hushed up.”   Simon’s common-law spouse, Patsy MacKay, said police revealed some details of the case to her, but said they were limited by the federal legislation from answering all of her questions.  MacKay said she still has no clear understanding as to why the Halifax police, which investigated the RCMP’s conduct, determined that the officer acted appropriately.  MacKay said police told her she could file a request for the report through the federal Access to Information Act, but that it would be largely blacked out.  Supt. Mike Burns of the Halifax police said the officer who entered Simon’s home fired his pistol at him “after reasonably perceiving that John Simon posed a threat of grievous bodily harm or death, and believing that he could not otherwise preserve himself from grievous bodily harm other than by using deadly force.” Eby said the case adds to a growing demand for civilian groups to be in charge of investigating police conduct rather than having officers do it themselves.  Halifax police led the investigation into Simon’s death, but RCMP spokeswoman Brigdit Leger said RCMP officers were involved in the year-long probe. The RCMP would have no input into the final report or the decision to charge, she said in a news release There are several different models in place across the country to investigate the conduct of police, but provincial oversight bodies have no authority over the RCMP.  Ontario created a Special Investigations Unit, made up of civilian investigators, to handle cases involving police that result in death or injury to civilians.  In Alberta, cases are handled by a unit headed by a civilian director and made up of 10 active police officers and six civilians.  Nova Scotia Justice Minister Ross Landry has said he will develop a new arms-length, independent unit to investigate police actions sometime next year.   http://ca.news.yahoo.com/s/capress/091215/national/ns_rcmp_shooting
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 https://thenonconformer.wordpress.com/2009/12/02/17147/ Mad Canadian telecomunications giants slug fest
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2009/08/19/phone-companies-internet-at-disadvantage/
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and what about them also going after the big guys like Bell, Rogers, TELUS too?

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Now this Mis-advertisement of the actual speeds attained  also reflects the common  problem we tend to  have also in Canada with the false, misleading advertising, trade practices by Bell, Rogers, Videotron in regard to the speeds of their iphone and DSL, ADSL, cable internet services. These Communication, ISP firms amongst others are known to inflate, advertise substantially higher speeds than the consumer will actual get next get on the average, and the  next related internet congestion cause web connectivity problems, and also reductions of the downloads speeds too..
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Now what about having now the much needed real consumer protections for the citizens of Canada here as well from the greedy, lying, no good corporations? fully enforced when? not more lies saying it exists…
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I TOO HAVE MADE ERRORS, ERRORS IN JUDGMENT, MISTAKES, BUT AT LEAST I TRY HARD NOT TO DO IT AGAIN, SOMETHING THE COPS AND JUDGES, CRTC, CIVIL AND PUBLIC SERVANTS  WOULD DO WELL TO TRY REALLY HARD AT  NOW AS WELL.. INSTEAD OF TOO OFTEN REPEATING THEM..

 

 

 
It is very obvious that Bell considers cable Videotron also  a very severe threat, a big competitor to it’s own profitability and is the  main reason  that Bell has  to lie so much in it’s SALES, marketing APPROACH , and why Bell tries so hard falsely  to discredit the cable firms.
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and don’t you dare get sick and go to a Hospital you might have to find out what the doctors, nurses, hospital and Medicare are really like now too https://thenonconformer.wordpress.com/2009/12/11/hospital-deaths-account-for-half-of-deaths-annually/
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Emergency  Wards in Hospitals can be a deadly place.. many people pick up all kinds of sicknesses there too.. shit disease included..  https://thenonconformer.wordpress.com/2008/08/29/victims-of-deadly-c-difficile-outbreak/   http://anyonecare.wordpress.com/2008/05/08/shit-disease/ 
https://thenonconformer.wordpress.com/2009/12/02/even-many-doctors-are-mainly-selfish-self-centered-want-to-get-rich-fast-too/

September 16, 2008

Ontario Doctors rightfully oppose cellphones and driving

How stupid can any of our politicians really now be? It is undeniable that many persons are wrongfully distracted while talking on the phone..  it is now just as dangerous just as much  as they have been drinking alcohol  too..  driving and talking on the phone, male or female, with or without handsets too now they are dangerous.. often as a result the drivers do fail to stop at lights, stops signs, pedestrians crossings.. I do not need any expensive study to prove this now too for I often have too often seen it myself when I go for walks..

Ontario Doctors rightfully oppose cellphones and driving nor should they be even allowed to be used in  any of the Hospitals  now as well where the sick patients are trying to get healthy, rest..

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