The non conformer's Canadian Weblog

October 17, 2008

It is about time too CRTC initiates proceedings into its regulation of the Internet

CRTC initiates proceedings into its regulation of the Internet
Digital Home – 1 hour ago
The Canadian Radio-television and Telecommunications Commission (CRTC) this week said it has launched a proceeding in hopes of gaining a better understanding of broadcasting in a world increasingly being dominated by the internet.
CRTC to Consider Regulation of Internet Broadcasting Teleclick.ca
CRTC to review new media broadcasting in February CBC.ca
NorthernLife.ca – CTV.ca
all 5 news articles »

The result of these hearings could result in in the overturning of a 1999 decision that exempted from regulation broadcasters that distribute their video content over the Internet. The hearings will also examine a 2007 decision that took a hands off approach to broadcasters and wireless companies who were sending video through cellphones and other mobile devices.

Now what about firstly regulating the really bad Bell Sympatico?

 https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/

 

do see also
 
https://thenonconformer.wordpress.com/2008/05/01/to-bell-sympatico/
https://thenonconformer.wordpress.com/2008/12/18/unfair/
https://thenonconformer.wordpress.com/2009/04/20/bell-internet/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico/
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you/
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell/
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/
https://thenonconformer.wordpress.com/2008/04/26/and/
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs/
https://thenonconformer.wordpress.com/2008/04/19/bell-lied/
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 https://thenonconformer.wordpress.com/2008/04/28/action-not-mere-words-needed/

  http://thenonconformer.tripod.com/index.html

  

August 16, 2008

Clearly the Canadian CRTC is in someone’s back pocket

 

The Bell company has also adopted rebranded its Bell ExpressVu, Sympatico and residential service in favour of Bell TV, Bell Internet and Bell Home Phone.”It’s all to convince to convey that Bell is and has gotten better,” Bell Mobility president Wade Oosterman said in an interview.But telecom analyst Carmi Levy of AR Communications said the changes will have little impact unless they are accompanied by a dramatic improvement to customer service.”You can change your logo and you can change the name of your offering until the cows come home but if you don’t change the fundamental way that you operate, then the rebranding effort will be for not,” the Toronto-based analyst said in an interview.He said Bell needs to be less adversarial and aggressive with customers and more responsive to their needs.“This needs to be just the first salvo in an ongoing effort to become a softer friendlier company to deal with.”New Bell chief executive George Cope has promised to improve customer service as it completely overhauls the vast business. The Montreal-based company recently announced plans to shed 15 per cent of management and sell non-core assets.

CRTC Internet Traffic Ruling Throttled ‘Til October

Complaints over the throttling of Internet traffic – in apparent violation of industry regulations if not ‘Net neutrality aspirations – are themselves being slowed.

The Canadian Radio-television and Telecommunications Commission has delayed its ruling on a dispute involving Bell Canada and third party Internet Service Providers over Internet data rates and throughput.

The CRTC now says it will rule on the fight between Bell and the Canadian Association of Internet Providers (CAIP) by Oct. 31. ”

Clearly the CRTC is in someone’s back pocket  for the CRTC is not speedily working on behalf of the many complaining  Canadian citizens

Believe it or not, face it or not Bad and abusive  Corporations,   churches,   pastors,   cops, in fact all bad persons are often the number one concerns of many people, on the net too, many citizens,  in every province, Canada wide too,  and yet this is an area where the too often pretentious government, poor ministers, that have wrongfully also  hired too often their pretentious friends into key  and secondary jobs now too, are clearly wrongfully not doing enough now here  too… but they still steal, take a big   salary, with perks, expenses accounts  wrongfully for it too..   https://thenonconformer.wordpress.com/2009/06/03/corupted/

 
https://thenonconformer.wordpress.com/2008/08/12/apple-mr-jobs-has-admitted-privacy-invasion-iphone/
 
 
PS: In the US early-termination fees on cell phone contracts are illegal AND WHAT ABOUT IN Canada?

A Canadian consumer cancelling their cell phone, or their Home Phone or their Internet service provider  and any the supposedly applicable termination fees, related  early cell phone termination fees  supreme court ruling in the US FIRSTLY does not apply in Canada since the Telecommunication industry and the ISP, Internet service providers are all still  unregulated by the governments, all of them, neither the customers or the corporations, providers they  they generally are not subject to any possible COURT DISPUTES SETTLEMENTS, REGULATIONS, AND  even if Rogers or Bell tries to tell you otherwise? and tries to  enforce their cancellation fees? They Corporations they have to rely on the good will of their customers to pay these inapplicable contract, termination charges in Canada? True or false?

Some persons still do argue that when you agree to the contract with a carrier for  that new phone even for free or at a discounted rate, or an ISP, Iphone services   it was understood what you were doing entering into a legally bind contract so do explain to me what the point of a contract is… when you can just get out of it at any time with no deterrent? or Bell itself often as is it often the case now too does not keep their promised contractual commitments, and secondly their CONTRACT CLAUSES, agreements, clauses are so one sided, unfair the the  COURTS TEND  NOT SUPPORT THEM NOW AS WELL.
 
“A California Supreme Court judge has ruled that early-termination fees on cell phone contracts are illegal. This is HUGE. Contracts and early-termination fees basically define the cell phone industry in the United States. Could we be headed for a major change if this decision holds? By locking consumers into 1 to 2-year contracts with an early-termination fee tacked on, carriers are able to guarantee a certain amount of revenue from their subscribers. By doing this, they are able to offer subsidies on the actual hardware. This is why the iPhone 3G is only $199, but requires a 2-year contract. This is completely different from Europe and other markets where consumers pay full price for their hardware, but are not forced to sign any contracts. There will be appeals by the cell carriers, but if this holds, what could happen? Early termination fees put the power in the hands of the carrier. How many times have you heard a friend say they would love to get a new phone or switch carriers only to shoot down their idea because they are under contract for another year? In some cases, it could even be cheaper to pay for two contracts instead of paying the early termination fee on one. So, let’s assume this decision holds, and carriers aren’t legally allowed to charge these fees, we’ll probably either see the carriers attempt to work around the legal problems through a loophole or the abolition of cell phone contracts. Hooray! Except, cheap handsets are the first thing to follow contracts out the door. Most people don’t realize that cell phones are actually fairly expensive pieces of hardware after years and years of discounted, subsidized prices. In the end, it’s hard to say if the consumer will save money out of contract, but with a full-priced device. It’ll depend on the plans, which could increase in price in response. So if we might not actually save any money, what will be gained by this decision? Freedom. Some cell phone carriers are notorious for poor customer service because they probably don’t feel like going out of their way to help their customers when they have them locked into a contract. Without contracts, a greater responsibility to appease and provide for the customer falls on the carriers. Suddenly, threats to cancel service and move to a competitor could have meaning. Carriers would have to fight to keep you as a customer. Pair this up with the trend of moving toward open networks that must accept any device and you’ve got the making of a European style cell phone market. That is, of course, if the carriers don’t just find a loophole. You can be sure their best lawyers are on the case. On the hardware side, most phones would end up being sold unlocked. We wouldn’t be surprised if the retail market for devices moves online or into big box retailers, while the service is sold by carriers. Sure, they’d sell phones too, but suddenly a whole new market complete with competition could open for unlocked handsets. If you were suddenly able to break your contract without consequence, would you switch carriers? Are you patiently waiting for your contract to end so you can get a new phone or upgrade?    http://www.g4tv.com/thefeed/blog/post/687741/No_Early_Termination_Fees_Will_The_Cell_Market_Completely_Change.html

   

do see the many Post about Bell here too..

https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/

https://thenonconformer.wordpress.com/2009/05/23/3-of-canadas-top-news-stories-relating-to-the-court-justice/

I have a  engineering degree, Concordia University , Montreal 1 , and I had worked as a ReMax Realtor in Calgary too but in my decades of real life experiences in Canada the existing laws, regulating societies, governments clearly did not stop many Realtors,  lawyers or even now Bell Sympatico from telling lies to the customers, others.  http://anyonecare.wordpress.com/2008/07/13/misapplications-of-the-laws-in-canada/
 
Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..  (Presently I am with Acanac Inc. http://www.acanac.ca 1-866-281-3538, and do  see their speed test too).

August 8, 2008

Bell, Sympatico – Customer’s profiles

  
One of the most disturbing thing about Bell Sympatico, besides the fact they are big liars, who do not disclose the full truth to the customers before or after,  is the issue of the customer’s individual Service profile continually reset by Bell itself.. and the customer’s profile varies with customer to customer,   it is critical too for  it determines the customer’s actual internet download and upload speed that Bell next delivers to the customer. I am sure Bell will use this same approach with their iphones service now  too. While all residential customers may pay the same amount for a high speed download service from BELL in reality they do not even get the same download and upload capacities.
 
Do see also http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 
“My internet connection has been re-profiled 4 times that I know of since I signed up. On initial installation I was getting a 3 meg profile. I submitted a support ticket via the Acanac website and was pleasantly surprised to have my connection re-profiled to a 4 meg connection. That lasted 2 weeks then Bell re-profiled me to a 2.5 Meg connection. That was infuriating so I submitted another ticket to have my connection re-profiled. I put that ticket in 2 months ago and my connection has gone from bad to worse. Recently I was re-profiled again down to a 1.7 meg internet connection. I have sent 3 emails about my connection and every time Acanac ( my sub contractor of Bell ISP) support tells me they will look into it or they say a tech will come out to fix it but nothing ever happens.”
http://www.dslreports.com/comments/2744?filter=neg
 
What is a Profile, and why does Bell use profiles? Bell clearly is unable to meet all of the promised, advertised  customer speeds, customer’s demands in many areas , even  in big cities too, because their line capacities are overcrowded, inadequate, or the lines have not been properly upgraded. So they Bell use their own determined profiles to set limit on the individual customer to hopefully be able to balance their own internet service supply lines.. so you can see why Bell and their lying spin doctors falsely oppose any regulations  for themselves.
 
FULL ACCOUNTABILITY AND TRANSPARENCY SHOULD APPLY TO BELL  new as well, not just to Stephen Harper, and his too many past unkept promises in this area now as well.
https://thenonconformer.wordpress.com/2008/08/09/libel-on-the-net/

do see also  http://anyonecare.wordpress.com/2008/11/03/dealing-effectively-with-computer-viruses/ http://thenonconformer.blogspot.com/2008/11/acanaccon.html

 
 
A great site to see also is http://www.p2pnet.net/
http://www.p2pnet.net/story/16648
    
  1. Reader’s Write Says:
    July 9th, 2008 at 10:29 am

    Enough is Enough!

    We don’t need parasites like Jim Prentice!

    Let take this guy tar and feather him and through him out of the government may be even of Canada!

    Message to Prentice:

    Prentice! You want to represent crappy multinational corporations of gangsters instead of the Canadian people?

    Fine! face the consequences then!

    People of Canada will retake their government soon and you might end up in prison for accepting bribery.

    Mark my worlds!  http://www.p2pnet.net/story/16334#comment-676234

             

  • thenonconformer Says:
    August 8th, 2008 at 6:12 am Sent: Friday, August 08, 2008 8:18 AM
    To: correspondenceminister = CorrespondenceMinister@ic.gc.ca
    >> Prentice! You want to represent crappy multinational corporations of gansters instead of the Canadian people?
    Jim Prentice MP Do you deny it? or what do you think about it?
  •  
  •  
  • July 6, 2008

    Bell, BCE, Sympatico. iPhone

    Filed under: News and politics — thenonconformer @ 7:14 pm
    Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

    Bell bites back with poor-man’s iPhone Globe and Mail – 3 Jul 2008 BCE Inc.’s lengthy struggle to privatize may have left management distracted and Bell Canada’s brand reliant on a couple of aging beavers, but the phone company is still managing to strike back at its more nimble rivals.
    Bell to offer smartphone with unlimited data plan CBC.ca
    Can You Avoid The iPhone Data Plans From Rogers? Yes, But It Will CTV.ca
    E Canada Now – Marketnews.ca – The Gate – Canada NewsWire (press release)

    Ever wonder besides viruses that as time goes by you notice that   your computer net is slower, and slower, well it is no secret Bell, Rogers, and others cannot handle the continually increasing demands caused by computers and iphones now too. So their systems break down too often, have too many failures often, are over used, in over capacity mode.. and these carriers seem to  have been to cheap to rectify the problem, update, modernize their communication equipment..    https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/

    The stastics on my own sites do show that MY MANY POSTS ABOUT MY UNDENIABLE EXPERIENCE WITH BAD BELL SYMPATICO ARE STILL ON THE TOP 3 MOST POPULAR READINGS OF ALL OF MY VARIOUS TOPICS THAT I HAVE POSTED ON MANY SITES OF MINE.

    I had already written months ago  even here that Bell was capping the Sympatico downloads EVEN cause it was making way for their iphone business and Bell will definitely abuse it’s phone customers the next same way it has undeniably now too  abused many of it’s ISP customers. Sad and unaccepatable.
     
        
    Message from youth: Don’t charge us for incoming texts
    Canoe.ca –  SUN MEDIA A decision by telecom giants Bell and Telus to charge customers for receiving text messages as well as sending them isn’t sitting well with youth who use the service more than any other group.
    Bell/Telus Text Messaging Cash Grab Makes No Economic Sense Teleclick.ca
    Text-fee plan flayed Winnipeg Sun
    Prepaid Reviews – Canada.com – CBC.ca – Canoe.ca
    all 109 news articles »
     

     

    consumer groups and opposition politicians are alarmed, since cellphone users have no control over who messages them. The groups see the new charges as a cash-grab, and want the federal government to regulate how telecommunications firms set fees. 
     

      

     see also
    https://thenonconformer.wordpress.com/2008/04/15/bell-sympatico/
    http://postedat.wordpress.com/2008/06/29/dealing-effectively-with-complaints-problems-bad-service-isp-provider/

     http://mywebpage.netscape.com/CtznK287/bell.htm

       

    July 5, 2008

    Too Many major ISP suppliers are unacceptably guilty of

    Filed under: News and politics — thenonconformer @ 5:50 pm
    Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
    Too Many major ISP suppliers are unacceptably guilty of initial and subsequent false misleading advertising practices, and an immoral  “Bait and switch” business   practice as well.
     
    Here is the undeniable reality.. Many bad ISP corporations beforehand do not disclose the amount of capping that they do to their customers., or after wards, or lie as to much they supposedly cap. For example I have a Bell Sympatico connection or I can use a second party proxy connection, and next I get twice the download speeds with the proxy over the Bell’s capped services even  during the non peak hours as well, such as all day Saturday.. not just  evenings  4.0 pm to 2. am when Bell admits it caps their lines. Now that is a fact any potential bell customer should know now too.
     
    “AP  Sun Jun 15, 9:45 AM ET  At one time, the word “unlimited” meant unlimited.
     
    Sprint’s mobile broadband service is the latest to abandon the term and the principle in favor of a monthly cap designed to keep their heaviest users from overwhelming their network.
     
    But Sprint isn’t alone: its two 3G competitors also cap usage, and two wireline broadband operators are testing explicit caps as well. In the earliest days of broadband, service was either heavily capped, with ridiculously low limits–I recall DSL plans that had 1 GB monthly downstream limits for business-grade offerings–or totally uncapped. 
     
     Now, the idea of capped service with metered rates, stern warnings, or cancellations above a monthly limit are fully in fashion. For the last few years, companies like Comcast and Verizon’s wired broadband division have warned users about excessive downloads, degraded their service, or canceled their accounts, often with little recourse, and sometimes denying it all the while. Enough states’ attorneys general and FCC staff and commissioners have been involved that what was implicit has become explicit, but with the related effect that caps have become much lower than what they were in the ad hoc days before these changes. Driving all this is not scarcity, because there’s plenty of headroom out there on the Internet, but two interrelated issues: service providers always dramatically oversell their service, and some users are actually abusers. ( But really how can one be an absuer when he pays for and uses what was advertised now?
     
     On the first issue, if an ISP has 500 people connected to a central office DSLAM (a DSL aggregator) with a total downstream bandwidth of 2 Gbps, there’s no universe in which a phone company makes available 2 Gbps to that location. Rather, they allot a fraction of that, which works when traffic is bursty, not continuous. Many people downloading or streaming a lot impact everyone in the same grouping. (I’ve seen this at home when I complained about my 3 Mbps DSL dropping to 500 Kbps at night. A Qwest technician explained I was lumped with heavy users, and with about 20 minutes of waiting on the phone, regrouped my line to another, less used pod of users, and my service has been fine since. The nice part is that was a logical change; no one had to walk over to a cage and move my wires around.)
     
    The second issue has provoked a lot of debate. But without explicitly labeling the limits on a service, a subscriber can’t technically abuse it. If you know when you sign up for Comcast that they limit your use to 10 GB and provide tools to monitor as well as an understanding of what that bandwidth would allow you to “consume” each month, it’s a very different matter than “all you can eat. “
     
    Verizon had long promised unlimited Broadband Access for their 3G EVDO mobile broadband service. But it was well documented that unlimited had fairly strict limits. After an investigation by the New York attorney general’s office, Verizon agreed to change its disclosures, pay some costs to the state, and refund money to some subscribers. The company now fully discloses its 5 GB per month limit for combined upstream and downstream data. Verizon charges you 49 cents per MB ($490 per GB) when you cross that limit, and the company says that they use email, SMS, and a live data usage display in their connection manager to keep you apprised. Note that a single high-definition movie download might consume nearly 5 GB.AT&T, likewise, has a 5 GB cap each month on LaptopConnect, its 3G cell data offering, with unspecified behavior when you top that amount–additional charges may apply, but clarity would be helpful. They note in their PDF-only terms and conditions: “The parties agree that AT&T has the right to impose additional charges if you use more than 5 B in a month. Prior to the imposition of any additional charges, AT&T shall provide you with notice and you shall have the right to terminate your service.”Sprint has joined this club with first the leaked news and then official confirmation that starting July 13, 2008, its 3G service would also have a 5 GB cap. A spokesperson told me that off-network roaming–ostensibly with Verizon or Alltel, the only other major providers of 3G in the US using the EVDO flavor–is capped at 300 MB per month. Now these are all 3G providers, who have limited spectrum over which they have to make sure all contending users in each cell get approximately the same kind of experience. They can’t afford one user sucking down all bandwidth. However, we’re seeing the same kinds of limits start to be tested for cable-based broadband.

    Comcast is testing delaying traffic–slowing down packet transmission to throttle the bandwidth rate–in two Eastern cities they cover for the heaviest users of their service. This is an effective cap, rather than a cutoff. (Comcast has been delaying BitTorrent P2P traffic for all its users prior to this; this change affects all traffic, not just BitTorrent, and is being announced, instead of sub rosa.) In a town in Texas, Time Warner Cable is experimenting with offering different speed packages each of which is coupled with a monthly limit on usage. The lowest-priced package offers a ridiculous 768 Kbps downstream and 1 GB per month for $30 per month; the highest-priced is 15 Mbps downstream with a more reasonable 40 GB per month limit. Charges are $1 per GB above that. With cable companies traditionally and telephone companies newly offering television programming, premium channels, and on-demand video, the caps are another tool to prevent competition from over-the-Internet sources of things to watch. In a situation in which a few carriers control all the pieces, it’s unclear whether rate caps can stick. If both telcos and cable companies decide to impose such limits and restructure their networks, who do you turn to? People with broadband are unlikely to cancel it. In a monopoly or duopoly market, you can’t switch brands. There has to be a happy middle–a role that the FCC may help to negotiate. A 40 GB cap switched to 400 GB might serve precisely the right purpose without penalizing average users who have no other market choice. With Time Warner Cable charging a buck a gigabyte above their monthly limits in their test market, but with Amazon’s S3 service delivering it retail for as little as a tenth that, it’s not hard to see that carriers are looking to caps to solve network problems and make a little scratch on the side.”  http://news.yahoo.com/s/pcworld/20080615/tc_pcworld/146752

     http://mywebpage.netscape.com/CtznK287/bell.htm
     
    Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, Corporations, governments who falsely do, will try to enslave you, oppress you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
     
    Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.

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