Canada’s big bad Telecom

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

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Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

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We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

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We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

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Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

• No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
• No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
• Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
• No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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Can Bell do it’s job and provide me now their proper services?

 

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Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

• No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
• No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
• Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
• No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

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 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..

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Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.

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 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…

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Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.

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 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.

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Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

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The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

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Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

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Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

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When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

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Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

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Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate..  Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

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Sent: Wednesday, September 10, 2014 8:00 PM

To: willm Acanac, Inc

Corporate Office 1650 Dundas Street East, Unit 204 Mississauga, Ontario Canada L4X 2Z3 Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m. Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?  my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..

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PS

Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..

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and why was the Internet system down all last weekend? after the 3rd new modem was installed too..

as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…

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The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

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Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…

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and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.

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Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

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A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
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If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

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or

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B- Go public, posit it all on the Net.

,  “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52

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Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  

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CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 

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 see

https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/

https://thenonconformer.wordpress.com/tag/isp/

https://thenonconformer.wordpress.com/tag/contract-law/

My favorite Canadian Political cartoons

Compared to Europeans speeds Canadian ISP are slow..  we’re still way behind most civilized nations when it comes to connectivity pricing and infrastructure.  https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

 Canada’s telcos such as Bell  are at a clear disadvantage in the battle with the cable companies, for internet speeds as well, cable firms  have modern coaxial cable networks that support greater bandwidth use than the phone companies’ too common mostly copper wire and so in overcoming this Bell resorts to lies, false misleading advertisements for years now too.

Bell’s misleading spin advertising of their new diet is high in fibre  is still mere scrap bones to the dogs cause it does not apply to the majority of users.. not for even a decade.. they are promising to serve better their new customers while they are seriously bleeding away still their old customers.. Bell is always a misleading advertising  approach. In Ontario, Bell is also feeling pressure from rival Rogers, which has been offering 50-megabit download speeds and  in Quebec   cable provider Videotron began offering download speeds of 50 megabits two years ago. Videotron has 100 Mb/s speed almost everywhere(95-99%) on its network  Since 2006, Vidéotron has added more TV and broadband subscribers in Quebec than Bell; and since it launched residential phone service through its cable connections in 2005, it has gained 30 per cent of that market, Bell has to do a lot of work on its infrastructure. Do you know that there are residents withing 50 km of Ottawa, supposedly our nations capital and Canada’s Silicone Valley, that do not have access to high speed internet service. I can only imagine what it is like in a truly rural setting.

“I used to pay for 6 Mb/s on Sympatico HSE, and firstly got  about 350kb/s, and  I could write a book on my dealings with bad lying Bell in this regard”… Bell now Fibe is fiber to your neighbourhood node, then VDSL2 to your house. It offers download speeds of 25Mps maximum, but is more often 5 to 10Mps. Your still paying Bell for what was promised but not being delivered to you mostly. Bell, of the 4 major providers, is typically the slowest of the bunch as it is. So by & large, they’re likely only to be matching the speeds of their other competitors rather than making any significant headway above the crowd.  “Now the only thing moving faster at Bell is rate increases, customer dissatisfaction, and throttling, you know that little thing that has you pay for high speed Internet, and delivers dial up speed, all with the Canadian governments blessing. ABB (Anything But Bell)”

 

A comparison of Quebec market share between Vidéotron Ltée and Bell (including Aliant)

Quebec TV market: Vidéotron 62 per cent; Bell 21 per cent.

Residential broadband

Internet: Vidéotron 51 per cent; Bell 38 per cent

Residential telephone:

Vidéotron 30 per cent; Bell 62 per cent

http://www.theglobeandmail.com/news/technology/bce-digs-in-to-win-quebec-customers/article1456916/

Vancouver-based internet provider Novus Entertainment also announced on Thursday it was boosting speeds, up to a whopping 200 megabits.

I hate Bell almost as much as I hate Rogers and Telus What good is a higher bandwidth when the companies cap the amount you’re allowed to download?  All the “theoretical” speed in the world means squat when they throttle it all to hell anyways. Oh and don’t forget the 60 gig cap … so … you can blow through your monthly limit in an hour or so …   it doesn’t mean squat when you cant even max it out for more than an hour before you hit your unbelievably download limit and have to pay an arm and a leg for what the rest of the world gets for free. If your also not within 300 meters of the remote that offers these speeds than your back to 7 meg (though your paying for 20) I really wish the competition bureau would say something about this illegal advertising   Remember, you can’t spell Bell without bill and you can’t spell hell without Bell ;  And those fake “fibre” services are only in certain areas from Bell right now. If you don’t live in an area over 1 mill your back to world lagging best effort 3 meg service. Now  most Bell internet customers have a theoretical speed of 7 megabits. Actually customer speeds are “up to 7 megabits”, and usually far less than 1 megabit. And, don’t forget about throttling that Bell engages in.I avoid Bell at every opportunity. The questionable business practices and the call centre in New Delhi are two good reasons to avoid these clowns.  I abandoned Bell 3 years ago – they have lost a customer in internet, TV, cell phone and landline service – after horrendous customer service. May they perish!   http://www.cbc.ca/technology/story/2010/02/04/bell-broadband-internet-speeds.html

PM STEPHEN HARPER Stop posing for photo ops and just get on with the business of helping ALL CANADIANS and let me get one thing striaght a Bad Politician  is still always unacceptable even if he may be Conservative, Liberal, NDP or whatever and all bad Corporations, bad Cops, bad professionals, Bad Hospitals  are still also unacceptable

Now for any ostriches who cannot face negative realities then visit http://mccainvrsobama.wordpress.com/2010/09/02/beach-wallpaper/

Under the Canadian Federal Conservative Government’s nose.. Sears Holdings Corp. is selling most of its stake in its Canadian unit to raise as much as US$380 million and increase its cash holdings.. while Staples Canada closed 15 of its 331 stores in Canada at the end of September, Rivals such as Grand & Toy and Office Depot are also closing retail stores due to the ongoing depressing economy in Canada..  Rising costs, high taxes, high gas prices,  rising unemployment, and fears about their job prospects are keeping many away from major department stores.

More at

https://thenonconformer.wordpress.com/2015/06/10/this-week-in-stephen-harpers-Canada/

http://picasaweb.google.com/anonconformer/Thenonconformer#

https://thenonconformer.wordpress.com/2010/01/26/canadas-food-safety-system-f-grade-not-just-our-healthcare-system/

https://thenonconformer.wordpress.com/2010/01/24/protest-against-the-proroguing-of-parliament/

https://thenonconformer.wordpress.com/2010/01/26/cop-already-convicted-of-assault-faces-new-allegation/

https://thenonconformer.wordpress.com/2009/03/09/canadian-health-care/

https://thenonconformer.wordpress.com/2009/02/15/canadian-editorial-cartoons/

Bell Internet

 

April   2009  

 

The once invincible Nortel offended the wrong parties and it’s stocks was last seen headed towards the garbage heap and many persons wonder if Bell is going that way next too.

 

My real continual problem is  that once I noticed that my Bell ISP is not working properly it next tends to even degenerate, get a lot worse and not better, if not addressed by me and Bell..  Now a month ago my peak download speed was 450 kps, and these days it still fluctuates between 60 to 250 only.. and my downloads definitely seriously slowed down on weekends.. especially on  Friday, Saturday and Sunday..  

 

Periodically now every few months, for years my Bell internet system stops functioning adequately. I have often told Bell seriously that if things are working well to leave it that way and to stop monkey around with the system, making supposed improvements, and it seems every 3 to 4 months I have to complain to Bell that their system is again not working properly and after making a lot of nose it seems they next will rectify the problem at least for a few more months

 

Please also do note that when the server drops my connection it next took a long time to reconnect.. I even do reconnect to different server sites from Montreal, Toronto, London- Ontario, Laval- Quebec, Regina, and even one in Africa yesterday..

 

 

A belle BeLL  technician showed up finally next and said there was nothing wrong with the net system,  so I showed him firsthand that at the same time the DSL was not working.. he got embarrssed.. and went to check the line again..

 

so he rechecked my internet system and next had said it was likely a faulty ACANAC modem, and bad Bell does not service Acanac’s modem.. the speed test shows it is Bell at fault…. they Bell were  giving me a low speed system..

 

Result: http://www.acanac.ca/speedtest/  

Speed Test   done april 19, at 3:48.pm
Download Speed: 1352 kbps (169 KB/sec transfer rate)
Upload Speed: 640 kbps (80 KB/sec transfer rate)

  and this is really unacceptable.. this is not a high speeds system.. the low download speed is consistent with what I have been having the last 2 weeks too..

 

 Bell now always lying for years has always told me it is someone else’s fault for the internet problem and not Bell’s

 

My ACANAC modem seems to be now next working adequately contrary to what the Bell technician yesterday told me again too.. 

 

Sadly Bell telephone is still the most dishonest pretentious corporation that I have encountered in Canada. I have dealt with them for many years, they replaced my modem 8 times, I had about 12 technicians in my home already  lying to me as well.. Bell’s typical lie next now since even when I have been with ACANAC was that all the problem’s I have been having are Acanac’s fault, or a faulty ACANAC modem.. and the last 2 Bell technicians told me that specially.. and yet after Bell leaves my home the ACANAC modem surprising works well on it’s own too…

 

Finally the  Latest acceptable Result: http://www.acanac.ca/speedtest/  
Download Speed: 4752 kbps (594 KB/sec transfer rate)
Upload Speed: 630 kbps (78.8 KB/sec transfer rate)

Speed Test   done April 19, at 10:27 pm

 

Now let us see if Bell can keep it that way..

DO SEE ALSO https://thenonconformer.wordpress.com/2008/04/19/bell-lied/

   

 > Hello, Please accept our apology for your inconvenience, as we checked your DSL line is in good functional condition as it shows on Bell help desk. Please let us know if you face any problem. Best Regards, Acanac Inc.

 

  

do see also
 https://thenonconformer.wordpress.com/2008/05/01/to-bell-sympatico/
https://thenonconformer.wordpress.com/2008/12/18/unfair/
https://thenonconformer.wordpress.com/2009/04/20/bell-internet/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail/
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico/
https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you/
https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell/
https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/
https://thenonconformer.wordpress.com/2008/04/26/and/
https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs/
https://thenonconformer.wordpress.com/2008/04/19/bell-lied/
https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 https://thenonconformer.wordpress.com/2008/04/28/action-not-mere-words-needed/