The non conformer's Canadian Weblog

February 21, 2019

The still Useless CRTC

Due to pressure from the Government NEXT THE STILL CLEARLY USELESS  CRTC REPORT finds that the  Canadian telecom companies still use misleading sales tactics,

The CRTC in an inquiry has confirmed allegations Canada’s telecommunications industry used unacceptable sales practices that misled consumers and harmed vulnerable members of the public. The commission says the misleading and aggressive practices exist in all types of sales channels, including in stores, online, over the telephone and at homes when companies conduct door-to-door sales campaigns. The report said many Canadians stated that they have been subjected to misleading or aggressive sales practices by the service providers, with many of them reporting that these instances occurred recently.“It also said the record shows the most vulnerable members of the public are seniors, people with disabilities and Canadians whose first language isn’t English or French, But the 41-page report didn’t identify the main perpetrators  by design.

Telecom regulator looked into the issue after the CBC reported the misleading, high-pressure tactics by Telecom firms.

Why did  it takes YET months  and months even  for the CRTC to deal with a clearly open and shut case.   Bell Canada gets the most complaints to the industry’s ombudsman, and Rogers usually gets the second-largest amount . Still  there are valid concerns about how quickly, or ever the CRTC will act on   the issues identified by the inquiry.

THE FINAL RESULTS,  a call to hold a public inquiry into sales practices at Canada’s major telecommunications service providers on the heels of more and more past  allegations of wrongdoing inside the industry was next falsely fulfilled by the CRTC with no real positive tangible results because the definitely corrupted CRTC clearly sleeps with the enemies of  citizens is not anew unacceptable norm, where Corruption is still a normal operational manner of the Liberal governments now too in Canada, They all first should get their own houses in order, and stop the lies, false misleading advertising, bribes, kickbacks and pirating software, films themselves as   do   as well..

TekSavvy Solutions Inc. has lodged a complaint with the CRTC, saying that critical statistical information compiled by the federal telecommunications regulator was omitted from last year’s edition of an annual industry report. TekSavvy says the 2018 Communications Monitoring Report issued Dec. 20 didn’t follow the CRTC’s usual practices for reporting things like consumer appetite for faster Internet, capital spending by independent ISPs and their market share.

TORONTO — The country’s independent Internet service providers were hit Tuesday by a regulatory ruling allowing major network owners such as BCE Inc. to charge “significantly” higher rates for wholesale Internet access. Though affecting less than 10% of Canadian retail Web users, the decision holds broader implications for competition in the sector if some smaller Internet Service Providers (ISPs) cannot afford the hikes and are squeezed out of the market. http://business.financialpost.com/2011/11/15/crtc-offers-compromise-plan-on-internet-billing/

“Canadians have been very clear in expressing their concerns about earlier UBB decisions,” Paradis said. http://www.montrealgazette.com/technology/Government+study+CRTC+ruling+Internet+billing/5718561/story.html

 

The first thing we Canadians need to do is get rid of the CRTC . They serve no purpose at all for us Canadians , its tell to get rid of them   It is about time the consumers are protected from greedy ma Bell too and we get real Competition, close down the useless CRTC  too.

It is too often clear as to how many corporations, politicians, civil servants, public servants   at the municipal, provincial, federal levels now are corrupt, and do lie, slander, they do even distort, twist the truth basically trying to win elections or to stay in power at all costs. It is  very despicable how many politicians.corporations still  do not only lie but they falsely think that because their own lies are now in the past they are forgotten and forgiven and they wrongfully deny any personal accountability, transparency thus. ..You can tell what a corporation or a politician is really like by not what they do, even say or the promises they say rather by what they do actually next, now, and once a liar and slanderer they will always be a liar and a slanderer next as well. A good tree brings forth good fruit and a bad tree brings forth bad fruit next still as well.

See also

https://www.cbc.ca/news/business/crtc-public-inquiry-telco-sales-practices-day-one-1.4868784

https://thenonconformer.wordpress.com/2018/01/24/demand-for-a-public-inquiry-into-sales-practices-at-bell/

https://thenonconformer.wordpress.com/2015/01/26/useless-crtc/

https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/

https://thenonconformer.wordpress.com/2018/04/24/canadas-pm-justin-trudeaus-immoral-rush-actions/

November 19, 2014

Canada’s big bad Telecom

bell

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

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Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

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We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

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We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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June 23, 2014

Can Bell do it’s job and provide me now their proper services?

 BELL GREEDY (3)
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Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.
 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..
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Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.
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 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…
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Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.
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 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.
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Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

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The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

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Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

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Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

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When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

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Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate.. 

Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

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Sent: Wednesday, September 10, 2014 8:00 PM
To: willm Acanac, Inc
Corporate Office
1650 Dundas Street East, Unit 204
Mississauga, Ontario
Canada L4X 2Z3
Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m.

Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?
 my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..
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PS
Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..
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and why was the Internet system down all last weekend? after the 3rd new modem was installed too..
as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…
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The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

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Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…
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and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.
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Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

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A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
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If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at 
www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

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or
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B- Go public, posit it all on the Net.
 “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52
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Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  
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CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 
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 see

April 30, 2013

Canada’s monopolistic , self serving, greedy , immoral telecommunications firms

Bell Canada Slapped With  $1M Fine For Faking App Reviews. Canada’s Competition Bureau is imposing an a  $1.25 million fine on crooked  Bell Canada for posting online reviews of its products and services. The posts were   made by the company’s own employees who did not disclose their relation with the company. Bell employees encouraged by the company to post good reviews and give five star ratings to the MyBell Mobile and Virgin My Account apps. 

The alleged fake posts were found out by Scott Stratten who already knew how the apps performed poorly in the Apple App Store and the Google Play Store. Then suddenly, he noticed how the apps started to increase its rankings which made him curious. He decided to do some research at LinkedIn and learned that most of the reviews came from various staff members of Bell such as the company’s IT Executives, Marketing Managers and Project Managers.   These reviews and ratings created the “materially false or misleading” general impression that they were made by independent and impartial consumers and temporarily affected the overall star rating for the apps.   This  misleading advertising under Canadian competition law is prohibited  as it creates the false impression that independent consumers have had positive experiences with that product or service . The Competition Bureau said certain Bell employees in November 2014 posted positive reviews and ratings of the new version of the free MyBell Mobile app and Virgin My Account app on the iTunes App Store and the Google Play Store, without disclosing that they work for Bell. The Commissioner of Competition announced that it had entered into a Consent Agreement with Bell Canada in connection with certain Bell employees posting misleading reviews and ratings of the company’s mobile applications. Under the terms of the Consent Agreement, Bell must not “direct, encourage or incentivize  its employees or contractors to “rate, rank or review apps in app stores.” Additionally, the Consent Agreement requires Bell to enhance and maintain its compliance program and pay a $1.25 million administrative monetary penalty. Many companies plant reviews to bolster products and perhaps now they will think twice knowing the Competition Bureau could take serious action.”It’s sending a message to everybody, saying ethics are important and we will be watching over it.”. Bell says positive employee-planted reviews will stop, but critics unsure

http://www.ct-tc.gc.ca/CasesAffaires/CasesDetails-eng.asp?CaseID=385

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rogers-bell2

 

Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..   https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc.  “Increased media concentration into the hands of few large vertically integrated telecommunications and media companies will not result in more competition in the market,” said John Lawford, PIAC executive director and general counsel, in a statement. “The loss of Astral in the marketplace does not deliver more competition for consumers. Any increases to Bell’s size will further threaten the ability of independent broadcasters and broadcasting distributors to effectively compete against the highly concentrated, tight oligopoly of large media companies that own both broadcasting and distribution services.”  The groups stated the deal would be bad for consumers and outlined several concerns, including:  http://www.cartt.ca/news/15358/Radio-Television/PIAC-other-consumer-groups-speak-out-against-Bell-Astral-II.html
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The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc. The
 consumer advocacy group is asking the CRTC to turn down the Bell-Astral merger for a second time, saying a bigger Bell won’t be better for competition or choice.    The advocacy group says the market already isn’t meeting consumers’ expectations for choice, flexibility and affordability, and approving the deal doesn’t promise to make the situation any better. http://www.cbc.ca/news/business/story/2013/05/07/business-bell-astral-piac.html

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Cogeco also still opposes revised Bell-Astral deal, saying it’s not good for consumers. “Canadian consumers of television entertainment can only expect rising costs for their viewing options on fixed and mobile platforms, more forced packaging of BCE services and less choice in the selection of services they actually wish to use,” the company said in a news release.

In Canada these days there is a big public outcry about legal tax avoidance by big firms.  It also now seems obvious in retrospect that self regulation also does not work. Effective supervisions, vigilance , controls are  always needed.. I also do still  think it’s time to break up the telecom monopoly in Canada as these mostly  still robber barrons cant be trusted with freedom on the internet or with our phones…

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Firms  that hire expensive lobbyists and seem to hand out extravagant gifts including golf outings, trips, and even opera tickets to legislators willing to vote their way. These firms   with their false one sided contracts do  still for  freedom from regulation, oversight and pursue  the right to abandon their full responsibility to their customers, even with their immoral price hijacks  rates for any false excuses now too. I have already rightfully, often written Posts about our too often bad telecommunications firms, Internet firms  and Bell, Rogers and Telus are still not about to give up their greedy, immoral ways .  These rather too often price gougers too still do seem falsely to like to find any excuse to stick more charges to the customers even 

https://thenonconformer.wordpress.com/tag/telecommunications-firms/

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One sided contracts are illegal  as any contract is illegal when it is either contrary to a statute or is contrary to public policy.   and all illegal contracts are not enforceable. Thus if you enter into an agreement with another person and you know or have reason to suspect the bargain has some taint of illegality or immorality merely don’t take the risk and exposit it to all.

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And https://postedat.wordpress.com/2011/06/28/the-10-commandments-are-still-applicable-today-for-all-corporations-and-business-persons-included/

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These big firms that offer these now essential services too  they are too often useless, pretentious, immoral even, and the words “customer care” here clearly are misleading, false, they rather are paid company employees who look after the customer’s sole interest who quote the firms own policies, rights, demands.. These same mostly self serving firms and department, persons tend to disrespect even the federal and provincial laws, the consumer protection laws included as ai have found out myself many times now too. They all tend to firstly really not care about any of the customer’s personal abuses, hardships, losses, pains, concerns for almost all of these corporations solely care only about the firm’s own profitability, and their sole, bottom line for them is making more of the almighty buck not matter what the costs, even to the customers.  Still sadly almost all OF Canada’s telecommunications firms have a grossly one sided contract terms, definitions that mainly dictates out the rights of the firms only and not the customers rights, and this is grossly both illegal and immoral. Public exposure and prosecution of the liars, bullies, abusers, guilty firms serves everyone’s best interest. https://thenonconformer.wordpress.com/2011/06/28/bell-canada-to-pay-a-penalty-of-10-million-for-making-misleading-advertising-claims/
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According to Canada’s Commissioner for Complaints for Telecommunications Services 2011-2012 report, wireless services topped the complaints list. In the rising flood, Telus was the only company among Canada’s big three that had a drop in complaints — 13 per cent. Bell chalked up a hike of 17 per cent and Rogers Communications complaints rose by a whopping 112 per cent. Among cable service providers, Shaw saw complaints climb 335 per cent.”  https://thenonconformer.wordpress.com/tag/bell-aliant/

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Those sly subversive foxes at the CRTC TEND STILL TO  SOLELY FOR THEIR OWN INTEREST and all very very far from the pretense that is to the consumer benefit. To promote competition and to prevent market abuse by the largest players there needs to be a mix of effective oversight, and regulation   to allow real competition in the marketplace to take hold with real price decreases now too

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It is clear the rich do continually get richer by satisfying their immoral  greed by drastically creaming off profits, and not fulfilling their promised responsibility by investment in adequate Customers  services. It seems obvious in all retrospect that self regulation does not work where the main  motive is  monetary  profit.  Also these Profits do leave the country, that’s the problem! They tend rather to go off to tax havens and we don’t see their further benefits. The  past privatisation of any of our basic essential service  needs, such as telecommunication and also Medicare,  in order to provide  profits for a few was and is always  foolish, destructive approach.  We must not tolerate any further citizen suffering caused by selfish profits, and it is time to bring back all of the basic  utilities and essential services back into democratic control, and to renationalise them.  it’s time all of the essential services, water, energy, rail, airlines  and communications were all taken back into public ownership without any recompense to those who hold the shares. They have already taken more than enough in profits and dividends.

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Rogers, one of the largest telecom companies in the country, has found a way to block our access to affordable mobile services. We’re now looking at a future where just three mobile telecom giants could control a monopoly of the Internet and phones services, holding back progress and innovation. This is totally unacceptable.

https://thenonconformer.wordpress.com/tag/rogers/

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So Now still who really protects the ordinary Canadian citizens from the too often bad, immoral  firms in reality, now  holding the much too many crooked   firms to accountability and next falsely  if there is any justice  it takes years to do so.. and for decades  or  not much good  tends to happen next anyway..  as “We Have a Coin-Operated Government”  Now you would think that our public and civil servants, politicians would by now know how to deal with all of these crooks without me having to tell them and all about it still.

 

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October 26, 2012

Bell, Shaw and Rogers still can’t seem to provide good customer services! why?

It is basicaly cause they still do not care for the customers as they still are too greedy soley for the customer’s  money..

Wireless complaints on the rise for two of Canada’s top three telecoms “According to Canada’s Commissioner for Complaints for Telecommunications Services 2011-2012 report, wireless services topped the complaints list. In the rising flood, Telus was the only company among Canada’s big three that had a drop in complaints — 13 per cent. Bell chalked up a hike of 17 per cent and Rogers Communications complaints rose by a whopping 112 per cent. Among cable service providers, Shaw saw complaints climb 335 per cent.”

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“Bell, Virgin and Solo had 31.5 per cent of complaints, compared to 34.3 per cent for Rogers, Fido and ChatR, and 13 per cent for Telus and Koodo.

Billing accounted for a 51 per cent of issues raised by clients: bills for services they didn’t request; bills at a higher rate than quoted; being billed twice for the same services; and being billed for wireless service after their devices were lost, stolen or taken in for repair.

In 231 complaints, customers found that disputes with a telecom provider ended up on their credit reports. This can often result in last-minute denial of a mortgage, loan or credit card application.

The CCTS breaks down the number of complaints by service provider. Here’s how the major players, along with their discount wireless brands, stacked up in 2011-12:

Rogers (2,881); Fido (824); ChatR Wireless (16)

Bell Canada (2,749); Virgin Mobile (491); Solo (176)

Telus (1,211); Koodo (202)

http://www.thestar.com/business/article/1278154–telecom-watchdog-scolds-firms-about-bill-errors-roseman

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see also

https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

September 14, 2012

IS THERE REALY ANY DOUBT AS TO HOW BIG LIARS OUR TELECOMMUNICATIONS FIRMS ARE?

add to that the oil companies…  

The Competition Bureau is suing Canada’s three biggest wireless carriers and  an industry association for allegedly misleading consumers about the cost of  premium texting services.

The watchdog accuses Bell (TSX:BCE), Rogers (TSX:RCI.B) and Telus (TSX:T),  along with the industry group that represents them, of enabling third parties to  sell trivia questions, ringtones and other services without adequately  disclosing the cost.

Those can cost up to $10 per transaction and up to $40 for a monthly  subscription over and above standard texting plans, the bureau said in a release  Friday.

“Our investigation revealed that consumers were under the false impression  that certain texts and apps were free,” said bureau commissioner Melanie  Aitken.

“Unfortunately, in far too many cases, consumers only became aware of  unexpected and unauthorized charges on their mobile phone bills.”

Read more: http://www.ctvnews.ca/sci-tech/competition-bureau-sues-canada-s-3-wireless-giants

First   Check your phone bill: You’re probably being overcharged for data or anything else since  customers  are still too often ABUSED. Overall, the average overcharge can be at least  about 5-7% for most users and in the end it’s typically no fault of yours.  

Canada also already has bandwidth caps that are too low, and too expensive. When it comes to taking full advantage of the opportunities the Web opens up, Canadians are are being falsely priced gouged at every turn still by these clearly greedy, immoral Communication firms here.

There are many Canadian ISPs with download caps as low as 15GB for a month, with  excess billing charges if you burst through the 15GB limit.

The Netflix stock itself is still smarting 1 year after their severe service price hike. The unexpected twist that Netflix unveiled a year ago had triggered mass customer cancellations and a sell-off in its stock, which had wiped out more than $11 billion US in shareholder wealth. Netflix Inc. has bounced back this year to revive its subscriber growth. But even after a recent rally, its stock remains more than 70 per cent below its peak price of nearly $305 about a year ago, largely because of concerns about what Netflix has been spending to attract and retain subscribers. Many Canadian telecommunications firms have to do the same, pay continually very high amount of advertising to try to make up for the much too many customers they offend and lose http://www.cbc.ca/news/technology/story/2012/07/13/tech-netflix.html

While Canada’s major telecom companies — Rogers (TSX:RCI.B), Bell (TSX:BCE) and Telus  (TSX:T) — and consumer advocacy groups all support the idea of national  standards that would apply to wireless devices that alone will not deal with the much too many consumer complaints here too. Even Canada’s wireless services needs more serious and valid regulation since they seem to be robbing, price gouging  the citizens at every point they can, Canada’s service providers are not competitive enough,  and Canadians pay too much  compared to telecom users around the worl. Thier broadband caps to a ‘human rights violation’. Netflix chief content officer Ted Sarandos has blasted Canadian internet service providers (ISPs) for their low caps and excess usage charges . Sarandos minced no words when speaking of Canada’s ISPs, stating: “It’s almost a human rights violation, what they’re charging for internet access in Canada.”and he is right. Canada’s internet access  is”third world”, and  Netflix business in the country has suffered as a result too. Organizations like OpenMedia have been rightfuly  battling for Internet openness and fairness to consumers for years. And, of course, Bell, Telus  or Rogers have been named the worst throttler in the world. 10% of Canadians use Netflix But Netflix’s Ted Sarandos thinks that number would be a lot higher if it wasn’t for Canadian ISPs. So could likely many others.

Bell Canada, Bell Aliant and Télébec, dominant phone, pay phone providers throughout Ontario, Atlantic Canada and  Quebec, all have applied to double the cost of a pay phone call—from 50 cents to a dollar. The cost of using a prepaid debit card would rise to $2 a call. These prices were even previously doubled five years ago.  And where else can uou see such a great rater of price increases, inflation under any exuse now to? And is this still  a really big issue.. when you consider that the telecomunications firms are not only known big advertsing  liars, making loads of money in the processs but they falsely also tend to use a bait and switch policy.. they tend to advertise great, compartive rates but you likley will find next escalting, greedy, price gouging price increases on their servcies with plenty of extra charges,   known reasons why they are also hated so much by so many Canadians ..  and explaining  still simply why they are also making so much money and have become rich, and all this is never acceptable still. It is all sad when you do consider even that Canada drops entirely out of the top 10 when it comes to cellphones,  internet infrastructure. Canadian citizens not only do suffer from relatively slow Internet speeds but they are falsely price gouged for using the services too

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

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and where else do they also abuse us now????

January 20, 2012

Once again the Big firms like Rogers tend not to respect the laws..

https://thenonconformer.wordpress.com/2012/01/14/oppose-the-price-increases-lack-of-competition/

OTTAWA — Rogers Communications Inc., is breaking Canada’s Internet traffic management rules by deliberately slowing down certain online traffic, the country’s telecommunications regulator said Friday. In a letter to Rogers posted to its website Friday, the Canadian Radio-television and Telecommunications Commissions said it is “of the belief” that the telecom giant is in breach of the rules governing how Internet Service Providers control the flow of traffic on their networks. “Within two weeks, I look forward to you either presenting us with a rebuttal of our evidence or providing us with a plan to come into compliance with the (Telecommunications) Act,” writes Andrea Rosen, CRTC’s chief compliance and enforcement officer. “Failure to provide a meaningful rebuttal or an effective plan will result in my recommendation to Commissioners to hold a show-cause hearing.” http://news.nationalpost.com/2012/01/20/rogers-breaking-internet-rules-by-throttling-bandwidth-crtc/

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So who realy protects the Canadian citizens from the too often bad, immoral  firms in reality, now  holding the much too many crooked   firms to accountiablity but if there is any justice  it takes years to do so.. and for decades then not much good  tends to happen ..

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see also https://thenonconformer.wordpress.com/2011/12/22/once-again-the-big-firms-like-bell-tend-not-to-respect-the-laws/

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

January 14, 2012

OPPOSE THE PRICE INCREASES, LACK OF COMPETITION

Get ready for price increases, more bureaucratic red tape, and disrespectful customer service.

We have reports that the Big Three cell phone giants (who control roughly 94% of the market) are trying to trick the government into shutting out independent competitors. Some of them are going so far as to use high-priced lobbyists and a fake grassroots campaign1.

If the Big Three succeed, they will:

  • SqueezeCanadians into tighter contracts, with disrespectful customer service.
  • Squeezemore money out of your wallet every single month.
  • Squeeze independent providers out of the cell phone market.

In short, they will be the only game in town, and that means you and I will pay more for our cell phones. It will lock Canada behind the rest of the world on mobile communications, cripple essential innovation, limit social progress, and drain your wallet every month.

Sign the Stop The Squeeze petition before it’s too late!

Canadians already pay some of the highest cell phone fees in the free world2. This is a gut check for Canada. Will we let price-gouging big telecom companies squeeze every last penny out of our wallets before we stand up for ourselves? Will we let them slow-walk our economy into disaster?

 

We’ve heard that the Industry Minister is about to make a decision that could rubber stamp this cell phone nightmare into reality. Please join Canadians from across the country in signing this urgent petition to send him a message.

Let’s not put up with this anymore.

see also https://thenonconformer.wordpress.com/2011/12/22/once-again-the-big-firms-like-bell-tend-not-to-respect-the-laws/

December 22, 2011

Once again the Big firms like Bell tend not to respect the laws..

 

Rogers has promised to stop throttling internet traffic on its network by the end of this year, in response to an investigation by the Canadian Radio-television and Telecommunications Commission http://www.cbc.ca/news/technology/story/2012/02/03/tech-rogers-throttling.html

Rogers has promised to stop “throttling” internet traffic on its network by the end of this year, IF YOU BELEIVE THESE CONTINUAL LIARS WHO LIED THEY WERE NOT THROTTLING ALREADY.. AND ROGERS IS NOT T MUCH BETTER THAN BIG BAD BELL..

 

Bell Canada and the Evenko promotion company could face fines for violating lobbying rules while they negotiated for the rights to the city’s proposed $400 million arena. Quebec’s lobbying commissioner, Francois Casgrain, ruled this week that the two companies failed to register as lobbyists prior to the start of talks.  The contract eventually went to Quebecor Inc., owner of QMI Agency and the Sun Media chain. http://slam.canoe.ca/Slam/Hockey/2011/12/22/19158326.html

 

see also  https://thenonconformer.wordpress.com/2011/11/16/crtc-rejects-bell-plan-for-wholesale-internet-billing/

November 16, 2011

CRTC rejects Bell plan for wholesale Internet billing, CRTC helps to rob consumers

Rogers has promised to stop throttling internet traffic on its network by the end of this year, in response to an investigation by the Canadian Radio-television and Telecommunications Commission http://www.cbc.ca/news/technology/story/2012/02/03/tech-rogers-throttling.html

Rogers has promised to stop “throttling” internet traffic on its network by the end of this year, IF YOU BELEIVE THESE CONTINUAL LIARS WHO LIED THEY WERE NOT THROTTLING ALREADY.. AND ROGERS IS NOT T MUCH BETTER THAN BIG BAD BELL..

With the Help of  the bad CRTC, now Bell and the majors, force a serious struggle even for survival for the independent Internet service providers who have already been struggling hard against giant telephone and cable companies. The CRTC was to improve competion in Canada and not rather to help the big firms to jack up the profits, prices, make loads more money  and to put the other smaller firms out of business 

TORONTO — The country’s independent Internet service providers were hit Tuesday by a regulatory ruling allowing major network owners such as BCE Inc. to charge “significantly” higher rates for wholesale Internet access. Though affecting less than 10% of Canadian retail Web users, the decision holds broader implications for competition in the sector if some smaller Internet Service Providers (ISPs) cannot afford the hikes and are squeezed out of the market. http://business.financialpost.com/2011/11/15/crtc-offers-compromise-plan-on-internet-billing/

                 
GATINEAU, Qc – The federal telecommunications regulator has rejected a controversial plan that would have allowed the big phone and cable companies to impose a usage-based billing model on Internet service resellers, a system that the Conservative government and many consumers had opposed.

The Canadian Radio-television and Telecommunications Commission’s decision on Tuesday instead gives the companies a choice of either charging the smaller Internet providers a flat rate per user or selling the ISPs a specific amount of capacity on their networks.

“The net effect of it is that there will be no caps, no limitations, no metering of use for retail customers as a result of this CRTC decision,” CRTC chairman Konrad von Finckenstein said Tuesday.

The issue also led to debate about how Canadians should be charged for Internet services and how much bandwidth they use.

But the CRTC focused only on the wholesale prices independent Internet providers pay for network use — not the monthly retail rates they charge their customers.

http://ca.news.yahoo.com/crtc-decide-much-independent-internet-providers-pay-networks-090509901.html

It is about time the consumers are protected from greedy ma Bell too and we get real Competetion, close down the useless CRTC  too.

OTTAWA — The federal government says it will review this week’s decision by the country’s telecommunications regulator to allow large Internet providers to use new capacity-based billing for independent service providers. “We will study the CRTC’s decision carefully to ensure that it meets our objectives of encouraging competition and network investment and enabling consumer choice,” Industry Minister Christian Paradis said in a statement following Tuesday’s ruling. “Canadians have been very clear in expressing their concerns about earlier UBB decisions,” Paradis said. http://www.montrealgazette.com/technology/Government+study+CRTC+ruling+Internet+billing/5718561/story.html

-Pay more? You have got to be kidding me! Canadians are already living in the dark ages in terms of high speed ]service, which by the way we already pay way more for then pretty much every other country on this planet!

-How about…..why is Rogers now getting into BANKING….you think they are doing o.k.?

How about the fact that Bell media had exploded and is buying up huge chunks of our country??

How about the fact that the CRTC is holding open the door for these extortionists to bleed us for all that we can stand

-I believe in getting what you pay for but that’s never been the case with this industry.

It’s infuriating to think I’ll end up paying more for a service that  never delivered what was advertised in the first place. The worst part is, there is no other option.

-Congratulations CRTC on your major contribution to line the big corporate pockets & scewing us but good. Crooks in bed with crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!

-You didn’t actually think the CRTC was on the side of the avergae Canadian consumer did you??

-Disband the CRTC now and start with a leaner more competitive-friendly regulator that is not staffed with the same out of touch people it currently employs in Gatineau

https://thenonconformer.wordpress.com/2011/11/03/the-rich-get-richer-bell-included/
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November 3, 2011

The Rich get richer, Bell included

OTTAWA – BCE Inc. on Thursday reported better-than-expected earnings as its new media unit give it a revenue boost, as did money charged for wireless data.The Montreal-based parent company of Bell Canada said net income was $642 million, or 83 cents a share, in the third quarter. That was up from $454 million, or 60 cents a share, a year earlier. “ Revenue was up 8.7 per cent to $4.9 billion. Much of the gains were driven by its new Bell Media unit, created this year following its acquisition of the CTV television network. Wireless revenue was up 6.1 per cent, which included 34.1 per cent more in wireless data sales. http://www.montrealgazette.com/business/reports+higher+than+expected+earnings/5650917/story.html

We can all easily remember when Bell was crying poverty, that it was not making enough money even with their IPS, broadband services so it has to resort to capping the users.. that did not stop Bell from generating larger profits next. TV, Cell Phones rip offs

Montreal Gazette: Bell and Videotron alone do not a competitive marketplace make  Only in Canada, would you have increased competition resulting in higher prices. That appears to be exactly what’s happening as Bell Canada Enterprises and Videotron battle for turf in cell phones, Internet and television service.

Let there be no doubts, Bell lies, steal, does everything it can to get richer and richer at the citizens consumers expense and it needs to be regulated for the good of all Canadians
“At the CRTC’s recent hearing on Internet metering, a lobbyist from Bell stood up before the Commission, looked each member in the eye, and suggested Canadians don’t mind a pay meter on their Internet use. I asked him afterwards how he could say such a thing—nearly half-a-million Canadians revolted against Internet price-gouging by signing the Stop The Meter petition this year. The Bell lobbyist responded with a simple statement: “It’s notpersonal.” I was stunned. Can you afford to have new fees added to your Internet bill each month? I know I can’t. Being price-gouged is personal, especially in these unstable economic times. We at OpenMedia.ca are cautiously optimistic that the CRTC will do the right thing and let indie ISPs provide unmetered Internet access. But we know one thing for sure: big phone and cable companies are working behind the scenes to undo the progress we’ve made. We can’t let them get away with this.”http://openmedia.ca/

do see https://thenonconformer.wordpress.com/2011/09/20/bell-canada-included-now/

http://search.yahoo.com/search?p=thenonconformer+bell&b=&fr=ie8

October 25, 2011

Rogers throttling


Rogers throttling may breach net neutrality rules.. Rogers throttles file-sharing traffic from BitTorrent more than any other internet provider in North America and may be violating Canadian net neutrality guidelines, a U.S. researcher says. “So I think consumers would have a basis to complain and the CRTC would have a basis to act.” He suggested that perhaps the Canadian regulator is “a bit too cozy” with large Canadian telecommunications companies. “I think they do give too much weight to Bell Canada and some of these heavyweight operators,” he said. “I think that’s starting to change now that they’re starting to look more carefully at the use of this throttling.”

In Canada, all large ISPs have admitted to slowing down BitTorrent traffic, and some do so to a great extent. Since the start of the measurements Rogers has continuously throttled more than three-quarter of all BitTorrent traffic, and there are no signs that this will stop. During the first quarter of 2010 the two other large Canadian ISPs, Bell and Shaw, were throttling 16 and 14 percent respectively. Videotron on the other hand has never slowed down more than 7 percent, and only 3 percent during the last  http://torrentfreak.com/bittorrent-throttling-internet-providers-exposed-111020/


 CRTC’s internet traffic management or “net neutrality” rules.
Those rules state that technology to manage internet traffic:
Must be designed to address “a defined need and nothing more.”
Should be neither “unjustly discriminatory nor unduly preferential.”

Syracuse University information studies researcher Milton Mueller he thinks consumers should choose internet providers who use internet traffic management technology that targets points of congestion rather than singling out particular applications.

Mueller said his future research will examine whether other protocols besides BitTorrent are being throttled by ISPs and will look into the use of deep packet inspection for other purposes such as copyright policing, placing ads, government surveillance and censorship.

http://www.cbc.ca/news/technology/story/2011/10/25/technology-rogers-throttling-net-neutrality.html

Canadians—gamers in particular—have been furious with Rogers over its Internet throttling practices, which were recently exposed as being the worst in the entire world. Today, progress was made in the Canadian Gamers Organization’s battle against the Toronto-headquatered telco. The CGO sent a letter to the CRTC complaining that Rogers was violating Canada’s Internet openness rules. The CRTC has now stated that it will move the complaint into its enforcement division, implying further action and the high possibility of a penalty against Rogers. However, the CRTC is not able to punish companies financially, so the damage must be dealt in other ways“Earlier this week, Rogers told the CBC that it is within full compliance with CRTC policy and guidelines,” CGO co-founder Jason Koblovsky says. “We are now certain that’s not the case.”“In violating these rules, Rogers has shown that it values its own narrow commercial interests over that of its customers and Canada’s digital economy,” adds Steve Anderson, OpenMedia’s Executive Director. “Big Telecom is out of control and they need to be reined in before they damage our innovation economy further.” http://www.techvibes.com/blog/the-crtc-prepares-to-lay-down-the-law-on-the-worlds-worst-internet-throttler-2011-10-27
do see also

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

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