The non conformer's Canadian Weblog

April 1, 2017

BELL STILL LIES

Filed under: Bell,Computer,Consumer Protection — thenonconformer @ 10:21 am
Tags: , , , , , ,

Montreal, Quebec I pay $250 a month for Fibe tv, & internet .. I don’t appreciate being lied to! Our service actually goes out often.. they claim it never gets interrupted ..
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I cancelled my tv service she because the reception would come and go and twice
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We have SERIOUS issues with our internet. It’s absolutely DISGUSTING!!! It’s RARELY available and when it is, it’s so slow i have flashbacks of dial up!!
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Oh and they make you believe you have amazing internet speed because you’re not sharing with the general public. This is complete BS. As soon as anyone is on the internet with ONE device, all of internet connections are USELESS. They are so slow that a signal is usually not even detectable!
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Finally Bell will get sued.. I suffered a lot with them, they have the worst customer service I ever seen, prices going up regularly, unexplained charges. They fool people of promotions for 6-12 months and then you spend the rest of your life paying for overpriced service
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such a waste of time and money being with them … losers … It’s a totally scam.
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I’ve been given every song and dance from Bell about our poor service. The node is almost 2kms away and our so called Fibe is always going down and we are always on the phone with Bell. In fact, this week we received a new customer service contact number in mail for being a preferred customer. I don’t want a special number I want good service so that I don’t HAVE to call Bell.
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I just had this argument with Bell this week . They are saying I am with Fibe ( fiber optic) and I am saying no Fiber optic here only copper !!
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I for one can verify that the so called “Fibe” uses the old phones lines in the basement of my apartment building – no fiber optic cable – then it connects from my phone jack to the modem – it’s basically DSL with the illusion of a Fibe network with a premium price tag
It was my biggest problem having fibe was the maIn box down my street. Have internet that was down more than up withbell fibe. They said not enough room in the box… so i was the final one jammed in and they needed to build a new entire box but 7 service calls could jot get that done! So I quit bell ! After the months of grief and torture with the customer service which isnt any service at all. Ill be watching and waiting to get some money back
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There is nothing lightning fast about my FIBE connection.
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I fully agree with all the comments regarding poor technical and customer service. I have so many service outages that it is frustrating. I used to call technical service and after so many calls I realized thay have two steps, first you contact a person that asks for the problem then this person tells you to do this ando do that and you do it and nothing happens so he transfers you to a higher level where yo have to repeat the process again and with no definite results. Then they decide that a technicien has to come to your house to fix the problem. So, they schedule the technicien who comes to your house, spends a couple of hours doing the same things that you were asked to do on the telephone with technical service. The system works ok for a couple of weeks and there it starts again.
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When something is advertised, a company is expected to deliver what they advertise. A customer shouldn’t have to do any kind of research.  Wrong advertisement is the problem here.
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Bell connection really sucks and their technology requires cables at different places.
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I’m paying $175 for 2 years. They told me I would have my own fibre optic line coming into my house and that my service would be better than on Rogers. That wasn’t true. They installed copper line into house and my internet is slower than it was with Rogers. It cuts out just as much.
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 Seriously though, it’s better to just avoid Bell services. Unlimited 3rd party Internet can cost as little as $40/ month and you can stream anything you want online.
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Bell customer service has not been very good. I am glad attention has been brought to them. We are all getting screwed!
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 I have quite the story when it comes to Bell!!! They are liars and they have the most incompetent customer service ever.
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Google the decades long close to ‘heart wrenching complaints against Bell ‘ with most being unresolved and that to this day continue – and then Bell Shareholders wonder why their shares continue to either plummet or at best stay stagnant? Bell Executives should be taught: “A company is only as good as its management”… Especially (Bell Quebec) – Bell Satelite management – it’s an OMG disgrace that is almost impossible to describe.
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Bell are crooks!!
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It is about time someone put a stop to the Bell’s misrepresentation.
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Every month I have a anxiety attach when I get my bill!! I CANT STAND THEM! I also hope someone from bell reads all this!
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I fight with them every month since 2010 my bill is never the same …..Service sucks
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Bell misleads customers…period, not just with five, with all services.
I had that exact anxiety for 6 years until I cancelled the service
So happy I switched to Vidéotron last year! Bell sucks! They are liars and cheaters!
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 poor suckers thinking bell is a good product
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I can say ,totally robbed by the internet service I am getting from bell. I am paying almost $60.00 monthly , very slow connection & kill most of the time , in browsing to get what I am searching & waiting for almost more than one hour to speak a representative, by phone.
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So, Bell lied again! Surprise, surprise.
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I also have problems with bell
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My bell “Fibe” service drops at least 4-5 times a week and pixelates everyday!!!! And they don’t have a solution to this problem!!!
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Oh wow , i really thought my case was isolate
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http://montrealgazette.com/news/local-news/class-action-suit-claims-bell-fibe-service-misleads-customers

October 26, 2015

Your Internet provider could be short-changing you

rcmp ()

In the last year 2/3 of users complained about the internet in Canada, even that it  is too costly, Bell got the highest number of complaints.

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We all should be really concerned now whether Internet service providers  such as Bell, Verizon are misleading customers with slower-than-advertised speeds.  Your  Internet provider could be mostly  short-changing  You, consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised. Now  each company should  provide copies of all the disclosures they have made to customers, as well as copies of any testing they may have done to study their Internet speeds. We deserve the Internet speeds they pay for. But, it turns out, too  many of us may be paying for one thing, and getting another. It seems they all still lie, are guilty of false, misleading advertisements. Most  broadband providers claiming to offer super-fast Internet connections may be rather delivering service that is slower than advertised.  It is immoral  that the broadband speeds that you pay for are so unsubstantiated  in reality. 

THERE ARE TOO MANY PIGS IN THE INTERNET, CELL PHONE PARLOUR STILL

BELL HAS TO CAP IT’S  INTERNET CUSTOMERS’ USAGES, DOWNLOADS AND  OFTEN TOO, TO MAKE THE ROOM FOR THE WIRELESS PHONES AS WELL . BELL REALLY DOES NOT HAVE EXISTING ADEQUATE CAPACITY FOR BOTH, NOT EVEN FOR THE HIGH SPEED INTERNET SERVICES IN ALL AREAS OF CANADA. IT IS CLEARLY TOO CHEAP TO SPEND CAPITAL TO DO THIS ?

https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/

Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

 WHEN IT NOW COMES TO THE ISP, INTERNET PRICING THERE FIRSTLY ARE STILL NO VIABLE ARGUMENTS, OR PROOF THAT THE OVERALL NETWORKING SYSTEM CAPACITIES ARE BEING EVEN NOW OVER BURDENED BY A FEW PERSONS, HEAVY USERS FOR RATHER SOLELY THE MAIN UNDENIABLE PROBLEM IS THAT TELECOMMUNICATION GIANTS FIRMS THEMSELVES HAVE TOO OFTEN MISLED, DO MISLEAD THE PUBLIC AS TO THE DEGREE OF THEIR ACTUAL SYSTEM CAPABILITIES, SPEEDS AND EVEN THE RELIABILITY OF THEIR SERVICES NOW AS WELL AS I HAVE EVEN DETAILED THIS FOR YEARS NOW TOO.

the 10 Commandments are still applicable today for all, corporations and business persons included

Bell Canada  to pay a penalty of $10 million for making misleading advertising claims

Bell, Shaw and Rogers still can’t seem to provide good customer services! why?  It is basically cause they still do not care for the customers as they still are too greedy solely for the customer’s  money..

The top 3 “Canada’s Worst Cell Phone Bill” belong to Bell, Rogers, Virgin and next no matter how their spin  doctors lie about it, make false promises to change it they all are still bad in reality.

https://thenonconformer.wordpress.com/2011/03/23/%e2%80%9ccanada%e2%80%99s-worst-cell-phone-bill%e2%80%9d/

A  probe should also be focused on so-called interconnection arrangements, or contractual deals that Internet service providers strike with other networks for the mutual exchange of data. customers paying a premium for higher speeds may be experiencing a disruption in their service thanks to technical problems and business disputes over the interconnection agreements.  The  Internet service provider interconnection has a substantial impact on consumer Internet performance – sometimes too  severely. It should also review  the actual speeds delivered  to consumers over “the last mile,” a term that refers to the point where a telecommunication chain reaches a retail consumer’s devices.

The  customers who are paying a premium fee for higher internet speeds could be experiencing a disruption to their service due to technical issues brought about by business disputes in these interconnection deals. According to a study conducted last year [PDF] by the Measurement Lab Consortium (M-Lab), customers can suffer from slow internet speeds because of these relationships. There is a strong “possibility that interconnection arrangements may in some instances render irrelevant any benefit” of paying for a “premium” option

Bell it is a poorly regulated monopoly ..

BELL or BCE HAS SADLY NOW BEEN GETTING AWAY WITH MURDER.. WITH MUCH TOO MUCH FALSE ADVERTISING, CONSUMER ABUSES, PRICE GOUGING, POOR SUPPORT SERVICES…. ANY DOUBTS AS TO HOW BAD BELL IS.. NOTICE THAT MY BELL POSTING TEND TO SAY IN THE TOP TEN OF ALL MY SUBJECT POSTS.

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

see also

https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

https://thenonconformer.wordpress.com/2011/12/22/once-again-the-big-firms-like-bell-tend-not-to-respect-the-laws/

https://thenonconformer.wordpress.com/2011/11/03/the-rich-get-richer-bell-included/

https://thenonconformer.wordpress.com/2011/02/23/bell-needs-to-be-regulated-legislated/

https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

May 22, 2015

They lied, Mislead about the internet speeds one gets at home

bell A 2013 study by the Ottawa-based Public Interest Advocacy Centre found that most Canadians think they can expect to receive the maximum speed advertised for the internet package they subscribe to.

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However, the study also found that internet service providers didn’t know what speeds customers actually get and there is much  evidence that the maximum speeds customers get are much  lower than advertised. So who does anything good about this in reality and how often?   https://thenonconformer.wordpress.com/2015/01/26/useless-crtc/ 

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I heard firsthand one teenager saying to another teenager yesterday, “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation . It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well.  http://blog.blazingangles.net/whatsthis/2007/09/the-art-of-lying-1.html

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Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..    Dealing with Bell is absurdity filled with problems. In spite of their adds, promises Bell  services are all mostly very poor, they also mostly break their promises to me too and they too Cleary do not honor their contract obligations, their own 2 days respond promises now too. As I have detailed many times elsewhere they Bell have never given me my one year reliable, steady, continuous high speed internet services too, have never kept their contract obligations . Bell’s bad acts are Not acceptable. I too at least am known for telling the truth and that is worth much too… Bell is a known liar and that is not worth much..

https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/

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The Canadian Internet Registration Authority (CIRA), which manages the .ca domain, already has an internet speed-testing project underway to gauge internet performance across the country. Canadians can run the test anonymously by visiting a website the organization has set up.  http://cira.ca/performance .

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My download 7.6 Mbps  was  not the   10.6 Mbps promised speed .

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The Canadian Radio-Television and Telecommunications Commission (CRTC) is looking for volunteers to participate in a project to measure the performance of home broadband internet services offered by 10 internet service providers partnering in the project. It says the results will tell Canadians their “actual connection speeds” and whether the services are “delivering speeds as advertised.” The data could also help the CRTC improve its broadband policy-making, it said in a news release. The measurements will be conducted by SamKnows, a company that specializes in testing broadband speeds. Up to 6,200 participants will receive a device called a Whitebox that they can connect to their modem or router. The device periodically measure the speed of their internet connection while it isn’t actively in use.   http://www.crtc.gc.ca/eng/home-accueil.htm http://news.gc.ca/web/article-en.do?nid=977489 .

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see also

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/
 https://thenonconformer.wordpress.com/?s=bell

https://thenonconformer.wordpress.com/2010/05/07/the-big-bad-crtc-approves-new-bell-internet-billing-rates-increase/

https://thenonconformer.wordpress.com/2009/10/03/insuring-adequate-consumer-protection/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico https://thenonconformer.wordpress.com/2008/12/18/unfair https://thenonconformer.wordpress.com/2009/04/20/bell-internet https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds https://thenonconformer.wordpress.com/2008/04/26/and https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs https://thenonconformer.wordpress.com/2008/04/19/bell-lied https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too http://postedat.wordpress.com/2009/08/29/pay-back-revenge/ https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/ https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/ https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/

November 19, 2014

Canada’s big bad Telecom

bell

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

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Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

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We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

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We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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June 23, 2014

Can Bell do it’s job and provide me now their proper services?

 BELL GREEDY (3)
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Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.
 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..
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Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.
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 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…
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Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.
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 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.
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Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

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The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

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Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

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Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

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When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

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Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate.. 

Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

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Sent: Wednesday, September 10, 2014 8:00 PM
To: willm Acanac, Inc
Corporate Office
1650 Dundas Street East, Unit 204
Mississauga, Ontario
Canada L4X 2Z3
Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m.

Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?
 my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..
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PS
Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..
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and why was the Internet system down all last weekend? after the 3rd new modem was installed too..
as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…
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The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

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Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…
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and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.
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Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

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A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
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If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at 
www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

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or
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B- Go public, posit it all on the Net.
 “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52
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Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  
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CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 
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 see

December 15, 2013

Merry Christmas

Filed under: Computer — thenonconformer @ 1:00 am
Tags:

Wishing you all a very Merry Christmas and a Happy New Year.

October 9, 2013

Confidential For Law Enforcement Use Only

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Bell data collection part of ‘disturbing trend’  By making its networks available, Bell Canada has promoted competition in the internet market, but finding a common ground with the smaller ISPs has been difficult. The critics say the idea of a telecommunications firm such as Bell – which is at once an internet service provider, cable TV provider and phone carrier to many of its customers – implementing a similar scheme is part of a trend that will have serious implications for how Canadians’ personal information is used “One thing I’m hearing a lot is the anger that people are already paying for this service. And on top of that they’re going to be sort of spying on you, collecting private and intimate data on you…. It’s like the straw that breaks the camel’s back,” said David Christopher, communications co-ordinator with the non-profit advocacy group OpenMedia.ca, which has received dozens of complaints about Bell’s announcement.the federal privacy commissioner’s office plans to investigate whether the Bell scheme meets federal rules governing how private companies handle customer information.John Lawford, executive director of the Public Interest Advocacy Centre, said Bell’s targeted ad system could also raise concerns at the CRTC. Its regulatory policies direct internet service providers not to use personal information “collected for the purposes of traffic management” for any other reason, and directs them not to disclose personal customer details.A spokesperson for the CRTC said in an email to CBC News that the agency is “aware of the situation and looking into it.”

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Google’s Eric Schmidt Says NSA Spying on Data Centers is “Not OK” Google Executive Chairman Eric Schmidt said that the NSA’s alleged spying on data centers is “outrageous” and that its strategies of pulling hundreds of  millions of records to find a few hundred is “bad public policy” and even  “illegal.” Google has registered complaints with the NSA, President Barack Obama and members of Congress. Reports are floating around that the U.S. National Security Agency (NSA) has been spying on Google’s data centers, and the company isn’t happy about it. “It’s really outrageous that the National Security Agency was looking between  the Google data centers, if that’s true,” said Schmidt. “The steps that the  organization was willing to do without good judgment to pursue its mission and  potentially violate people’s privacy, it’s not OK. The Snowden revelations have  assisted us in  understanding that it’s perfectly possible that there are more revelations to come. “The National Security Agency allegedly collected  the phone records of every phone call of 320 million people in order to identify  roughly 300 people who might be a risk. That’s just bad public policy…and  perhaps illegal. There clearly are cases where evil people exist, but you don’t have to violate the privacy of every single citizen of America to find  them.”

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“I can tell you that we do not target Canadians at home or abroad in our foreign intelligence activities, nor do we target anyone in Canada. In fact, it’s prohibited by law. Protecting the privacy of Canadians is our most important principle.”  The head of Canada’s electronic eavesdropping agency,  John Forster, chief of the Communications Security Establishment Canada (CSEC),

AND HOW COME I DO NOT BELIEVE HIM? hey we know there are even Canadian Muslim terrorists..

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Brazilian President demands Canada explain spying report  The Globe and Mail-Brazilian President Dilma Rousseff says Canada has violated her country’s sovereignty and demanded an explanation   

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Inside Canada’s top-secret billion-dollar spy palace   CBC.ca-

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Canadian spies met with energy firms, documents reveal  The Guardian-.

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Spy agency CSEC needs MPs’ oversight, ex-director says

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Microsoft® Online Services Global Criminal Compliance Microsoft Confidential For Law Enforcement Use Only.  * What are Microsoft Online Services?* E-mail Services. ▫ Authentication Service: Windows Live ID.  http://www.wired.com/images_blogs/threatlevel/2010/02/microsoft-online-services-global-criminal-compliance-handbook.pdf

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The former National Security Agency systems analyst, Edward Snowden, said that the mass surveillance programs used by the United States to tap into phone and internet connections around the world are making people less safe. “They hurt our economy. They hurt our country. They limit our ability to speak and think and live and be creative, to have relationships and to associate freely,”  Now the U.S. government was “unwilling to prosecute high officials who lied to Congress and the country on camera, but they’ll stop at nothing to persecute someone who told them the truth.” Snowden said  http://www.miamiherald.com/2013/10/12/3685316/snowden-mass-surveillance-making.html#storylink=cpy

You probably saw on the news that a U.S. government agency has been caught secretly spying on the private communications of millions of people like you – through their cell phones, and through popular online services like Google, Facebook, and Skype .Now, The Globe And Mail is reporting that Canada has its own agency operating in near-total secrecy that appears to be doing the same thing – recklessly collecting and storing our most sensitive private information in giant databases. This is important: We need to know what sensitive private data is being collected and stored, and why. Call on the government to tell us the truth about their reckless online spying program immediately. https://thenonconformer.wordpress.com/2013/06/11/private-data-is-being-collected-and-stored-in-canada-why/

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The ongoing  mass surveillance programs used by the cops in Canada  are  really big unacceptable waste of resoorces, manpower, money and still too often abusive,  as there are still much too many bad  cops…  by the way they spy on Canadian citizens as well.. me included for telling the truth about them.. ehh  but I do not care as I have nothing to hide.. but  they have more to lose..  https://thenonconformer.wordpress.com/2011/02/16/for-decades-the-police-have-had-a-file-on-me-and-likley-you-as-well/

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August 9, 2013

The full extent of Internet crime – MICROSOFT FIRSTLY FAILED TO DO IT’S JOB

 

“Right now, the Internet currently has 2.6 billion people using it. It would be fair to say two-thirds are exposed,” says a digital forensic and security expert .   If ONE  were to recreate the Internet now it would NEED TO be done a whole lot differently  as it  was originally designed as a way to communicate and they had refused originally  to include in the design   the  thinking also of the security needs.  Most people with a computer still do not have adequate security protection and they do as a result have loads of viruses even on their own computers still..  they need better software protection.  https://thenonconformer.wordpress.com/2009/04/09/the-average-illiterate-computer-users-are-taking-a-great-risk/

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Do  see

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Microsoft Corp. is paying a hacking expert more than $100,000 for finding security holes in its software, one of the largest such bounties awarded to date by a high-tech company.  http://www.theglobeandmail.com/report-on-business/international-business/us-business/hacking-expert-wins-more-than-100000-exposing-microsoft-security-holes/article14746287/

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hacker

Be aware of what’s happening. Be mindful of what you are clicking on.. Be aware of what you are downloading. Be aware of what e-mail you accept.. Be careful before you open your removable media.  Many malicious programs attack your computers and spread via USB storage. USB Disk Security can protect your computer against any threats via removable media. Update Windows and other programs often too. Computers are vulnerable to many threats that can inflict various types of damage resulting in significant losses. 

One reason for the multitude of security concerns faced by all computer users is that the internet and the operating systems were originally even not developed with computer data security in mind, thus many of the techniques security professionals are now trying to put putting into place are reactionary and the hackers are using these same methods to overcome the securities… Attackers have many  choices when deciding whom to target when attempting to steal sensitive information. They can target the consumer, their computer, the connection between the computer and the E-Commerce site, or the web server and the services that allow it to run properly for a start..

Just some Types of the common  Computer Security Threats
A rootkit is a piece of software that can be installed and hidden on your computer without your knowledge. It may be included in a larger software package or installed by an attacker who has been able to take advantage of a vulnerability on your computer or has convinced you to download it . Rootkits are not necessarily malicious, but they may hide malicious activities. Attackers may be able to access information, monitor your actions, modify programs, or perform other functions on your computer without being detected.
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Botnet is a term derived from the idea of bot networks. In its most basic form, a bot is simply an automated computer program, or robot. In the context of botnets, bots refer to computers that are able to be controlled by one, or many, outside sources. An attacker usually gains control by infecting the computers with a virus or other malicious code that gives the attacker access. Your computer may be part of a botnet even though it appears to be operating normally. Botnets are often used to conduct a range of activities, from distributing spam and viruses to conducting denial-of-service attacks .
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Adware is software that displays advertisements on your computer.
Advertising pop-ups
A backdoor Trojan allows someone to take control of another user’s computer via the internet without their permission.
Bluejacking is sending anonymous, unwanted messages to other users with Bluetooth-enabled mobile phones or laptops.
Bluesnarfing is the theft of data from a Bluetooth phone.
Boot sector viruses spread by modifying the program that enables your computer to start up.
Browser hijackers change the default home and search pages in your internet browser.
Cookies are files on your computer that enable websites to remember your details.
A denial-of-service (DoS) attack prevents users from accessing a computer or website..
Document or “macro” viruses take advantage of macros – commands that are embedded in files and run automatically.
Many of the most prolific e viruses distribute themselves automatically by email.
Worms are programs that create copies of themselves and spread via internet connections.  
Mousetrapping  prevents you from leaving a website.
Page-jacking is the use of replicas of reputable web pages to catch users and redirect them to other websites.
Parasitic viruses, also known as file viruses, spread by attaching themselves to programs.
Pharming redirects you from a legitimate website to a bogus copy, allowing criminals to steal the information you enter.
Phishing is the use of bogus emails and websites to trick you into supplying confidential or personal information or posting false mail..

The  “state-of-the-art internet hacking ” prevails because there were and are  so many back doors accessible (Definition of ACCESSIBLE. 1: providing access. 2. a: capable of being reached ; also: being within reach world wide do cause major damage or security breaches do still too often occur..

” The official Royal Navy website was shut down after a hacker compromised its DATA SECURITY  Computer details of former and current defence staff were posted  online by an unknown Romanian citizen known only via his codename as  TinKode. The hacker, who claims to have committed the breach after detailing  the incident on his blog, posted the “hash values” for staff passwords  on the internet. These hash values are essentially a key for cybercriminals to enable them to easily crack user passwords.”

How do you know your computer is Protected or infected? Unfortunately, there is no   one security program even that protects against all hackers.. sad but true, and  there is no particular way to identify that your computer has been infected with malicious code. Some infections may completely destroy files and shut down your computer, while others may only subtly affect your computer’s normal operations. All are undesireable.

If someone is spying on your computer, usually a remote connection from another computer is used. Remote control of a computer is a big problem because not only is someone spying on you, but this method of spying leaves certain ports, or “back doors,” open. This causes system damage and allows computer viruses to install themselves through these doors without your knowledge.

” The security measures of online retailers vary immensely. The methods used to gather, store, and distribute information is implemented differently across the web. Many companies and corporations that collect sensitive data do not have proper security protocols put into place, which may compromise personal information. Common errors that online businesses make when processing transactions will be analyzed and critiqued. This includes information security and the protocols that they should put into place both in terms of their computer infrastructure, data collection and the establishment of personnel protocols, such as the handling of sensitive information and password changes. The transactions between the client and server will be examined along with the protocols used in the sharing of information, such as secure socket layers and their different certificates, encryption and security measures that are utilized. E-commerce firms must ensure that they control access to their information assets and the use of their networks by designing and implementing controls that will diminish the dissemination of sensitive information. There are possible vulnerabilities on a client’s machine that can lead to data being compromised before it is uploaded to the server. There are a multitude of possible scenarios where sensitive data can be stolen or misplaced when processing an online transaction. The methods used to steal and compromise sensitive data is dynamic and ever changing. Their purpose is to target applications and architectures that are widely used, such as instant messaging, email, standardized shopping carts, redundant coding schemes, database programs, and security techniques and encryption.   Traditional E-commerce security can be broken down into a three-tier model where the client, server, and database are    The monitoring of sensitive information, authentication techniques, virus detection tools, fraudulent connection discovery, database storage, encryption techniques, virus and cracking vulnerabilities, and firewall protection  is required by all…”

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Even today still the 2 biggest requests I get  besides can I have some money? are what do I do with my Problem spouse? and my problemed, slow Computer 

see also

https://thenonconformer.wordpress.com/2012/02/01/how-can-i-speed-up-or-improve-my-home-pc-microsoft-computer-performance-overall/ 

http://postedat.wordpress.com/2010/11/16/microsoft-fix-it-even-improve-performance-safety-and-security-in-internet-explorer/

https://thenonconformer.wordpress.com/2009/02/22/windows-7-vista-computer-operating-systems/

 

April 30, 2013

Canada’s monopolistic , self serving, greedy , immoral telecommunications firms

Bell Canada Slapped With  $1M Fine For Faking App Reviews. Canada’s Competition Bureau is imposing an a  $1.25 million fine on crooked  Bell Canada for posting online reviews of its products and services. The posts were   made by the company’s own employees who did not disclose their relation with the company. Bell employees encouraged by the company to post good reviews and give five star ratings to the MyBell Mobile and Virgin My Account apps. 

The alleged fake posts were found out by Scott Stratten who already knew how the apps performed poorly in the Apple App Store and the Google Play Store. Then suddenly, he noticed how the apps started to increase its rankings which made him curious. He decided to do some research at LinkedIn and learned that most of the reviews came from various staff members of Bell such as the company’s IT Executives, Marketing Managers and Project Managers.   These reviews and ratings created the “materially false or misleading” general impression that they were made by independent and impartial consumers and temporarily affected the overall star rating for the apps.   This  misleading advertising under Canadian competition law is prohibited  as it creates the false impression that independent consumers have had positive experiences with that product or service . The Competition Bureau said certain Bell employees in November 2014 posted positive reviews and ratings of the new version of the free MyBell Mobile app and Virgin My Account app on the iTunes App Store and the Google Play Store, without disclosing that they work for Bell. The Commissioner of Competition announced that it had entered into a Consent Agreement with Bell Canada in connection with certain Bell employees posting misleading reviews and ratings of the company’s mobile applications. Under the terms of the Consent Agreement, Bell must not “direct, encourage or incentivize  its employees or contractors to “rate, rank or review apps in app stores.” Additionally, the Consent Agreement requires Bell to enhance and maintain its compliance program and pay a $1.25 million administrative monetary penalty. Many companies plant reviews to bolster products and perhaps now they will think twice knowing the Competition Bureau could take serious action.”It’s sending a message to everybody, saying ethics are important and we will be watching over it.”. Bell says positive employee-planted reviews will stop, but critics unsure

http://www.ct-tc.gc.ca/CasesAffaires/CasesDetails-eng.asp?CaseID=385

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rogers-bell2

 

Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..   https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc.  “Increased media concentration into the hands of few large vertically integrated telecommunications and media companies will not result in more competition in the market,” said John Lawford, PIAC executive director and general counsel, in a statement. “The loss of Astral in the marketplace does not deliver more competition for consumers. Any increases to Bell’s size will further threaten the ability of independent broadcasters and broadcasting distributors to effectively compete against the highly concentrated, tight oligopoly of large media companies that own both broadcasting and distribution services.”  The groups stated the deal would be bad for consumers and outlined several concerns, including:  http://www.cartt.ca/news/15358/Radio-Television/PIAC-other-consumer-groups-speak-out-against-Bell-Astral-II.html
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The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc. The
 consumer advocacy group is asking the CRTC to turn down the Bell-Astral merger for a second time, saying a bigger Bell won’t be better for competition or choice.    The advocacy group says the market already isn’t meeting consumers’ expectations for choice, flexibility and affordability, and approving the deal doesn’t promise to make the situation any better. http://www.cbc.ca/news/business/story/2013/05/07/business-bell-astral-piac.html

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Cogeco also still opposes revised Bell-Astral deal, saying it’s not good for consumers. “Canadian consumers of television entertainment can only expect rising costs for their viewing options on fixed and mobile platforms, more forced packaging of BCE services and less choice in the selection of services they actually wish to use,” the company said in a news release.

In Canada these days there is a big public outcry about legal tax avoidance by big firms.  It also now seems obvious in retrospect that self regulation also does not work. Effective supervisions, vigilance , controls are  always needed.. I also do still  think it’s time to break up the telecom monopoly in Canada as these mostly  still robber barrons cant be trusted with freedom on the internet or with our phones…

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Firms  that hire expensive lobbyists and seem to hand out extravagant gifts including golf outings, trips, and even opera tickets to legislators willing to vote their way. These firms   with their false one sided contracts do  still for  freedom from regulation, oversight and pursue  the right to abandon their full responsibility to their customers, even with their immoral price hijacks  rates for any false excuses now too. I have already rightfully, often written Posts about our too often bad telecommunications firms, Internet firms  and Bell, Rogers and Telus are still not about to give up their greedy, immoral ways .  These rather too often price gougers too still do seem falsely to like to find any excuse to stick more charges to the customers even 

https://thenonconformer.wordpress.com/tag/telecommunications-firms/

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One sided contracts are illegal  as any contract is illegal when it is either contrary to a statute or is contrary to public policy.   and all illegal contracts are not enforceable. Thus if you enter into an agreement with another person and you know or have reason to suspect the bargain has some taint of illegality or immorality merely don’t take the risk and exposit it to all.

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And https://postedat.wordpress.com/2011/06/28/the-10-commandments-are-still-applicable-today-for-all-corporations-and-business-persons-included/

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These big firms that offer these now essential services too  they are too often useless, pretentious, immoral even, and the words “customer care” here clearly are misleading, false, they rather are paid company employees who look after the customer’s sole interest who quote the firms own policies, rights, demands.. These same mostly self serving firms and department, persons tend to disrespect even the federal and provincial laws, the consumer protection laws included as ai have found out myself many times now too. They all tend to firstly really not care about any of the customer’s personal abuses, hardships, losses, pains, concerns for almost all of these corporations solely care only about the firm’s own profitability, and their sole, bottom line for them is making more of the almighty buck not matter what the costs, even to the customers.  Still sadly almost all OF Canada’s telecommunications firms have a grossly one sided contract terms, definitions that mainly dictates out the rights of the firms only and not the customers rights, and this is grossly both illegal and immoral. Public exposure and prosecution of the liars, bullies, abusers, guilty firms serves everyone’s best interest. https://thenonconformer.wordpress.com/2011/06/28/bell-canada-to-pay-a-penalty-of-10-million-for-making-misleading-advertising-claims/
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According to Canada’s Commissioner for Complaints for Telecommunications Services 2011-2012 report, wireless services topped the complaints list. In the rising flood, Telus was the only company among Canada’s big three that had a drop in complaints — 13 per cent. Bell chalked up a hike of 17 per cent and Rogers Communications complaints rose by a whopping 112 per cent. Among cable service providers, Shaw saw complaints climb 335 per cent.”  https://thenonconformer.wordpress.com/tag/bell-aliant/

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Those sly subversive foxes at the CRTC TEND STILL TO  SOLELY FOR THEIR OWN INTEREST and all very very far from the pretense that is to the consumer benefit. To promote competition and to prevent market abuse by the largest players there needs to be a mix of effective oversight, and regulation   to allow real competition in the marketplace to take hold with real price decreases now too

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It is clear the rich do continually get richer by satisfying their immoral  greed by drastically creaming off profits, and not fulfilling their promised responsibility by investment in adequate Customers  services. It seems obvious in all retrospect that self regulation does not work where the main  motive is  monetary  profit.  Also these Profits do leave the country, that’s the problem! They tend rather to go off to tax havens and we don’t see their further benefits. The  past privatisation of any of our basic essential service  needs, such as telecommunication and also Medicare,  in order to provide  profits for a few was and is always  foolish, destructive approach.  We must not tolerate any further citizen suffering caused by selfish profits, and it is time to bring back all of the basic  utilities and essential services back into democratic control, and to renationalise them.  it’s time all of the essential services, water, energy, rail, airlines  and communications were all taken back into public ownership without any recompense to those who hold the shares. They have already taken more than enough in profits and dividends.

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Rogers, one of the largest telecom companies in the country, has found a way to block our access to affordable mobile services. We’re now looking at a future where just three mobile telecom giants could control a monopoly of the Internet and phones services, holding back progress and innovation. This is totally unacceptable.

https://thenonconformer.wordpress.com/tag/rogers/

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So Now still who really protects the ordinary Canadian citizens from the too often bad, immoral  firms in reality, now  holding the much too many crooked   firms to accountability and next falsely  if there is any justice  it takes years to do so.. and for decades  or  not much good  tends to happen next anyway..  as “We Have a Coin-Operated Government”  Now you would think that our public and civil servants, politicians would by now know how to deal with all of these crooks without me having to tell them and all about it still.

 

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February 15, 2013

In case you think no one reads my blog:

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thenonconformer

2112

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About 55,000 tourists visit Liechtenstein every year. This blog was viewed about 180,000 times in 2012. If it were Liechtenstein, it would take about 3 years for that many people to see it. The blog had more visits than a small country in Europe! In 2012, there were 72 new posts, growing the total archive of this blog to 888 posts. 

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Some of my most popular posts included:

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 NO GUN CONTROL IS MURDER

 https://thenonconformer.wordpress.com/2009/11/04/no-gun-control-is-murder/

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Divorce And Remarriage In The Christian Church

 https://thenonconformer.wordpress.com/2009/01/02/divorce-and-remarriage-in-the-christian-church/

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Greedy, immoral Bell Canada lies, misleads, is crooked  

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

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Drink Alcohol and Die 

https://thenonconformer.wordpress.com/2009/09/02/drink-alcohol-and-die/

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HEALTH CARE STILL NEEDS TO BE SERIOUSLY IMPROVED FOR ALL CANADIANS  https://thenonconformer.wordpress.com/2012/06/28/health-care-still-needs-to-be-seriously-improved-for-all-canadians/

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I wrote years ago that anyone can and should be held accountiable for their abuse of our tax dollars. anywhere in Canada too. The most Popular subject was the need of accountability, and people reap what they sow too. This has been going on wrongfully for ages, unchecked still  https://thenonconformer.wordpress.com/2012/01/24/this-has-been-going-on-wrongfully-for-ages-unchecked-still/

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Some of the more popular pictures included..

NO GUN CONTROL IS MURDER (1/6)
 
NO GUN CONTROL IS MURDER (2/6)
 
NO GUN CONTROL IS MURDER (3/6)
NO GUN CONTROL IS MURDER (4/6)
NO GUN CONTROL IS MURDER (5/6)
NO GUN CONTROL IS MURDER (6/6)
Canadian-editorial-cartoons V (1/6)
Canadian-editorial-cartoons V (2/6)
Canadian-editorial-cartoons V (3/6)
Canadian-editorial-cartoons V (4/6)
Canadian-editorial-cartoons V (5/6)
Canadian-editorial-cartoons V (6/6)
Greedy, immoral Bell Canada  lies, misleads, is crooked
Divorce And Remarriage In The Christian Church (1/6)
Divorce And Remarriage In The Christian Church (2/6)
Divorce And Remarriage In The Christian Church (3/6)
Divorce And Remarriage In The Christian Church (4/6)
Divorce And Remarriage In The Christian Church (5/6)
Divorce And Remarriage In The Christian Church (6/6)
Drink Alcohol and Die  (1/6)
Drink Alcohol and Die  (3/6)
Drink Alcohol and Die  (4/6)
Drink Alcohol and Die  (5/6)
Drink Alcohol and Die  (6/6)
HEALTH CARE STILL NEEDS TO BE SERIOUSLY  IMPROVED FOR ALL CANADIANS

January 28, 2013

We need independent choices for Canadians, not more false control for Canada’s Big Telecom.

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We as Canadians do not deserve any of these immoral acts that will lead to price gougings brought to you by the CRTC, ROGERS, BELLS, TELUS ETC.,

DevilPitchfork

” Rogers has struck a backroom deal with Shaw1 to take over systems crucial to delivering our mobile Internet and phone services – systems that were promised2 to create new independent choices for Canadians, not more control for  has joined experts and advocates to send a letter to our Industry Minister telling him to block this shady backroom deal and stand up for greater choice in Canada!

The Industry Minister is about to make his decision. We need you to add your voice right now for him to stop it. Demand choice over the future of Internet access by clicking here now.

The deal will allow our biggest mobile phone and Internet provider, Rogers Inc., to go around the spirit of Canada’s key digital policy rules4 so they can grow even bigger – and jack up your bill. The move will freeze independent choices out of the market and all but guarantee that Canadians have only three mobile telecom giants to choose from.5

Years down the road, if we do nothing, we will look at this as the moment when choice and affordability were killed in Canada’s mobile Internet and phone services. Please don’t let this happen. Industry Minister Christian Paradis can block this move by Rogers – but he will only do so if we all take a second to raise our voices now.

We know that Big Telecom’s backroom deals are killing choice for citizens. But the pro-Internet community has proven that we can push leaders to stop these shady deals. When we come together, we stop the cheaters and take power over our digital rights. But we must take action as a community now to make Big Telecom play fair.

With hope,

Steve, Josh, Lindsey, Diana, and Reilly—on behalf of your OpenMedia team

P.S. OpenMedia is a small non-profit organization working overtime to safeguard your access to the open Internet. 

 

Footnotes

[1] Shaw sells Rogers, Inc. an option to eventually buy its wireless licences. Source: The Globe and Mail

[2] In 2008, the government reserved a set amount of Canada’s wireless spectrum for new entrants, calling it the “the new entrant set-aside”. If the backroom deal goes forward Rogers, Canada’s largest incumbent cell phone company, will get control of this resource. Source: Industry Canada

[3] Find the letter here.

[4] Industry Canada clearly stated that only “new entrants” were eligible for the AWS wireless spectrum set aside in 2008. Industry Canada further stated that “changes made after the application deadline which create an Association with another applicant are not permitted, and any applicant who has formed such an Association will be disqualified from participating in the auction.” Source: Industry Canada

[5] Canada’s wireless industry is overwhelmingly dominated by Bell, Telus, and Rogers. Source: The Globe and Mail ”

Support OpenMedia.ca

 
 Steve at OpenMedia.ca

May 6, 2012

Bell , BCE Canada’s bad giant.

Bell it was just a home telephone monopoly company once and not very EFFECTIVE ONE AT THAT TOO… because it was clearly also a mismanaged and poorly regulated monopoly

      

Rightfuly “ Considered not long ago as a lumbering, unimaginative bureaucracy overseeing the steady if still-profitable decline of the century-old home phone business, Bell Canada Inc. “, even the same “  company your parents haggled with over long-distance fees” instead  they and you instead even do now do continually haggle over Bell’s poor services, price increases, price gougings on their Bell’s new uptodate, services too.

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The “Bell’s strategy nowadays”. it’s “ fast-rising “video,” or more specifically, the locking down of programming or content that Bell intends to feed to its wireless, Internet and TV products.”  “Our core business is changing and we’re changing with the times,”  Now BCE (the parent holding company of Bell Canada Inc.)  spends about  “$1-billion in annual salaries and other costs have been stripped out while billions more have poured into upgrades to wireless and terrestrial networks to enable their new grand plan.”  “ Last spring, Bell acquired CTV, the country’s largest broadcaster and specialty-channel owner, for $1.3-billion. Eight months later in December, the company bid to buy a joint controlling stake in Maple Leaf Sports and Entertainment Ltd., the owner of the most lucrative sports assets in the country — the Toronto Maple Leafs, the NBA’s Raptors and pro soccer club Toronto FC.” “On March 16, a $3.38-billion friendly offer was announced for Astral Media Inc., which owns a stable of cable networks and pay-television assets rivaled only by Bell’s own media arm. In the span of a year, the Montreal-based behemoth has spent or committed to spend an astonishing $5.2-billion to acquire roughly 40% of the English-language programming market, giving control over a large portion of the motion picture (The Movie Network), hit Hollywood series (CTV, HBO Canada) and coveted live-entertainment (Leafs) supply, either flowing into Canada or made here.” This New World is where programming can be sold — separately — through TV, online, on tablets and to smartphone subscribers. “Pick a screen, fill it with goodness,”

Bell “ is fighting against becoming a utility that competes on price alone to provide Internet access. Comparatively more stable media assets can also offset guaranteed declines from phone and mobile voice services, analysts say.” “Yet the sudden consolidation of an unprecedented number of TV assets under one roof has many anxious about the concentration of market power.” There is still serious concern whether Bell can get adequate return on it’s new costly expenditures, now to satisfy it’s investors or it may have to resort to abusing existing customers” “Bell isn’t just big, it is enormous, and enormously powerful,”  and costly, mismanged it seems still..

Do see now http://business.financialpost.com/2012/05/04/bell-buys-its-way-to-a-made-for-tv-remake/ as if you can trust anything anyone writes cause they may be controlled, influenced or  owned by Bell ehh.

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SLEEPING WITH THE CRTC , GOVERNMENTS MEMBERS  IN IT’S BACK POCKET TOO,  CLEARLY BELL or BCE HAS SADLY NOW BEEN GETTING AWAY WITH MURDER.. WITH MUCH TOO MUCH FALSE ADVERTISING, CONSUMER ABUSES, PRICE GOUGING, POOR SUPPORT SERVICES….
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Now with the advent of the internet Bell saw it’s main money stay the long distance phone call wither away..  but with the iPod Bell next now it hopes to make this once stable money income come back.. 
Bell or BCE always STILL needs loads of earning money to compensate for it’s still much too many bad  personal, poor managers, unadvised price gouging’s that have forced many of their established customers to abandon them.. and you do notice how Bell advertises it is easy to switch back to Bell..
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I do not like, support trust Bell or BCE cause TO ME THEY STILL ALWAYS always lies, uses  a switch and bait policy, have   hidden extras, unjustifiable price increases.. so I see FOR THEM no profitability next in any of their RE-DO ESPECIALLY BECAUSE of their  same old past, bad negative management styles.. The bad zebras cannot change their stripes on they own, they need to be policed, regulated still..
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ANY DOUBTS AS TO HOW BAD BELL IS.. NOTICE THAT MY BELL POSTING TEND TO SAY IN THE TOP TEN OF ALL MY SUBJECT POSTS.
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https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/
https://thenonconformer.wordpress.com/2010/05/07/the-big-bad-crtc-approves-new-bell-internet-billing-rates-increase/
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