The non conformer's Canadian Weblog

January 19, 2017

anonconformer 7,337 page Archives

Canada’s bad police officers

Should we deport all Muslims from Canada

QUEBEC the second largest PROVINCE in Canada holds 75 seats AND cannot be ignored.

Too many Doctors are mainly selfish, self centered, want to get rich fast

More competent doctors are needed and not more useless nurses or more beds

Canada’s monopolistic , self serving, greedy , immoral telecommunications firms

Racism in Canada

New Project hopes to slash actual residential car speed limits

Hospital deaths account for half of deaths annually

February 26, 2016

Canada Cartoons

CANADA

These are the sunjects that got the most views in 2015.  .

Some of the most popular posts were written before 2015 and are popular for years showing the citizens  same  continual  concerns and evidence of the useless governments.. These  writings have staying power! 

A picture  is worth a thousand words

February 19, 2016

Major price gougers are still at it

The mobile phone carriers make  money – lots and lots of money and it’s simply too easy for them to get more greedy with the easy money

 

CRTC rejects plea from small internet providers seeking wireless access.  CRTC shuts down appeal on wireless access filed by smaller ISPs Ruling means cellphone bills likely to remain high. The CRTC  has been facing the usual complaints about carrier collusion, as well as hearing arguments from smaller Internet service providers about a lack of competition in the wireless industry.

Do you think your cellphone bill is too high? it is about to get much higher. and it’s going to stay that way thanks to a CRTC decision that nixes the possibility of dozens of new wireless carriers springing up, consumer advocates say. Not the first time the CRTC is in bed with the Canada’s big communication industries

Canadians typically pay about $46 US per month for wireless service, or nearly double the $25 average among 22 developed nations, according to a 2015 report from the Bank of America Merrill Lynch.

Canadian wireless carriers are also exceptionally profitable, and ranked near the top of the survey in earnings.

 

The previous Conservative government fought an at-times vocal war against the big carriers, and attempted to inject new competition into the market through special auctions of wireless spectrum. Up to the useless Lieberals  now to do something about continually increasing wireless bills — the Big Three all recently announced price hikes —  ” We need relief for consumers and businesses who are being hit hard,” CRTC’s Rejection Of Access To Big Telcos’ Networks ‘A Licence For Price-Gouging,’ OpenMedia Says “In effect, this amounts to a licence for price-gouging, as our telecom giants can continue to block new providers and charge Canadians exorbitant prices,”

 

CRTC is showing inconsistency in its approaches to wired broadband versus wireless. There is much bigger profit in the wireless sector..

 

see also

https://thenonconformer.wordpress.com/2015/10/26/your-internet-provider-could-be-short-changing-you/

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

https://thenonconformer.wordpress.com/2012/10/26/bell-shaw-and-rogers-still-cant-seem-to-provide-good-customer-services-why/

https://thenonconformer.wordpress.com/2012/05/06/bell-bce-canadas-bad-giant/

https://thenonconformer.wordpress.com/2011/12/22/once-again-the-big-firms-like-bell-tend-not-to-respect-the-laws/

https://thenonconformer.wordpress.com/2011/09/20/bell-canada-included-now/

https://thenonconformer.wordpress.com/2011/11/16/crtc-rejects-bell-plan-for-wholesale-internet-billing/

https://thenonconformer.wordpress.com/2011/11/03/the-rich-get-richer-bell-included/

https://thenonconformer.wordpress.com/2011/07/14/the-telecommunication-giants-bell-rogers-included/

 

October 26, 2015

Your Internet provider could be short-changing you

rcmp ()

In the last year 2/3 of users complained about the internet in Canada, even that it  is too costly, Bell got the highest number of complaints.

.

We all should be really concerned now whether Internet service providers  such as Bell, Verizon are misleading customers with slower-than-advertised speeds.  Your  Internet provider could be mostly  short-changing  You, consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised. Now  each company should  provide copies of all the disclosures they have made to customers, as well as copies of any testing they may have done to study their Internet speeds. We deserve the Internet speeds they pay for. But, it turns out, too  many of us may be paying for one thing, and getting another. It seems they all still lie, are guilty of false, misleading advertisements. Most  broadband providers claiming to offer super-fast Internet connections may be rather delivering service that is slower than advertised.  It is immoral  that the broadband speeds that you pay for are so unsubstantiated  in reality. 

THERE ARE TOO MANY PIGS IN THE INTERNET, CELL PHONE PARLOUR STILL

BELL HAS TO CAP IT’S  INTERNET CUSTOMERS’ USAGES, DOWNLOADS AND  OFTEN TOO, TO MAKE THE ROOM FOR THE WIRELESS PHONES AS WELL . BELL REALLY DOES NOT HAVE EXISTING ADEQUATE CAPACITY FOR BOTH, NOT EVEN FOR THE HIGH SPEED INTERNET SERVICES IN ALL AREAS OF CANADA. IT IS CLEARLY TOO CHEAP TO SPEND CAPITAL TO DO THIS ?

https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds/

Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

 WHEN IT NOW COMES TO THE ISP, INTERNET PRICING THERE FIRSTLY ARE STILL NO VIABLE ARGUMENTS, OR PROOF THAT THE OVERALL NETWORKING SYSTEM CAPACITIES ARE BEING EVEN NOW OVER BURDENED BY A FEW PERSONS, HEAVY USERS FOR RATHER SOLELY THE MAIN UNDENIABLE PROBLEM IS THAT TELECOMMUNICATION GIANTS FIRMS THEMSELVES HAVE TOO OFTEN MISLED, DO MISLEAD THE PUBLIC AS TO THE DEGREE OF THEIR ACTUAL SYSTEM CAPABILITIES, SPEEDS AND EVEN THE RELIABILITY OF THEIR SERVICES NOW AS WELL AS I HAVE EVEN DETAILED THIS FOR YEARS NOW TOO.

the 10 Commandments are still applicable today for all, corporations and business persons included

Bell Canada  to pay a penalty of $10 million for making misleading advertising claims

Bell, Shaw and Rogers still can’t seem to provide good customer services! why?  It is basically cause they still do not care for the customers as they still are too greedy solely for the customer’s  money..

The top 3 “Canada’s Worst Cell Phone Bill” belong to Bell, Rogers, Virgin and next no matter how their spin  doctors lie about it, make false promises to change it they all are still bad in reality.

https://thenonconformer.wordpress.com/2011/03/23/%e2%80%9ccanada%e2%80%99s-worst-cell-phone-bill%e2%80%9d/

A  probe should also be focused on so-called interconnection arrangements, or contractual deals that Internet service providers strike with other networks for the mutual exchange of data. customers paying a premium for higher speeds may be experiencing a disruption in their service thanks to technical problems and business disputes over the interconnection agreements.  The  Internet service provider interconnection has a substantial impact on consumer Internet performance – sometimes too  severely. It should also review  the actual speeds delivered  to consumers over “the last mile,” a term that refers to the point where a telecommunication chain reaches a retail consumer’s devices.

The  customers who are paying a premium fee for higher internet speeds could be experiencing a disruption to their service due to technical issues brought about by business disputes in these interconnection deals. According to a study conducted last year [PDF] by the Measurement Lab Consortium (M-Lab), customers can suffer from slow internet speeds because of these relationships. There is a strong “possibility that interconnection arrangements may in some instances render irrelevant any benefit” of paying for a “premium” option

Bell it is a poorly regulated monopoly ..

BELL or BCE HAS SADLY NOW BEEN GETTING AWAY WITH MURDER.. WITH MUCH TOO MUCH FALSE ADVERTISING, CONSUMER ABUSES, PRICE GOUGING, POOR SUPPORT SERVICES…. ANY DOUBTS AS TO HOW BAD BELL IS.. NOTICE THAT MY BELL POSTING TEND TO SAY IN THE TOP TEN OF ALL MY SUBJECT POSTS.

https://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

see also

https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

https://thenonconformer.wordpress.com/2011/12/22/once-again-the-big-firms-like-bell-tend-not-to-respect-the-laws/

https://thenonconformer.wordpress.com/2011/11/03/the-rich-get-richer-bell-included/

https://thenonconformer.wordpress.com/2011/02/23/bell-needs-to-be-regulated-legislated/

https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

May 22, 2015

They lied, Mislead about the internet speeds one gets at home

bell A 2013 study by the Ottawa-based Public Interest Advocacy Centre found that most Canadians think they can expect to receive the maximum speed advertised for the internet package they subscribe to.

.

However, the study also found that internet service providers didn’t know what speeds customers actually get and there is much  evidence that the maximum speeds customers get are much  lower than advertised. So who does anything good about this in reality and how often?   https://thenonconformer.wordpress.com/2015/01/26/useless-crtc/ 

.

I heard firsthand one teenager saying to another teenager yesterday, “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation . It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well.  http://blog.blazingangles.net/whatsthis/2007/09/the-art-of-lying-1.html

.

Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..    Dealing with Bell is absurdity filled with problems. In spite of their adds, promises Bell  services are all mostly very poor, they also mostly break their promises to me too and they too Cleary do not honor their contract obligations, their own 2 days respond promises now too. As I have detailed many times elsewhere they Bell have never given me my one year reliable, steady, continuous high speed internet services too, have never kept their contract obligations . Bell’s bad acts are Not acceptable. I too at least am known for telling the truth and that is worth much too… Bell is a known liar and that is not worth much..

https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time/

.

The Canadian Internet Registration Authority (CIRA), which manages the .ca domain, already has an internet speed-testing project underway to gauge internet performance across the country. Canadians can run the test anonymously by visiting a website the organization has set up.  http://cira.ca/performance .

.

My download 7.6 Mbps  was  not the   10.6 Mbps promised speed .

.

The Canadian Radio-Television and Telecommunications Commission (CRTC) is looking for volunteers to participate in a project to measure the performance of home broadband internet services offered by 10 internet service providers partnering in the project. It says the results will tell Canadians their “actual connection speeds” and whether the services are “delivering speeds as advertised.” The data could also help the CRTC improve its broadband policy-making, it said in a news release. The measurements will be conducted by SamKnows, a company that specializes in testing broadband speeds. Up to 6,200 participants will receive a device called a Whitebox that they can connect to their modem or router. The device periodically measure the speed of their internet connection while it isn’t actively in use.   http://www.crtc.gc.ca/eng/home-accueil.htm http://news.gc.ca/web/article-en.do?nid=977489 .

.

see also

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/
 https://thenonconformer.wordpress.com/?s=bell

https://thenonconformer.wordpress.com/2010/05/07/the-big-bad-crtc-approves-new-bell-internet-billing-rates-increase/

https://thenonconformer.wordpress.com/2009/10/03/insuring-adequate-consumer-protection/
https://thenonconformer.wordpress.com/2009/05/21/why-many-businesses-fail https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access https://thenonconformer.wordpress.com/2008/06/14/class-action-suit-against-bell-sympatico https://thenonconformer.wordpress.com/2008/12/18/unfair https://thenonconformer.wordpress.com/2009/04/20/bell-internet https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control http://anyonecare.wordpress.com/2008/05/23/bell-bce-sympatico https://thenonconformer.wordpress.com/2008/05/01/is-your-isp-still-even-watching-you https://thenonconformer.wordpress.com/2008/04/16/the-war-against-bell https://thenonconformer.wordpress.com/2009/05/21/bell-throttles-internet-speeds https://thenonconformer.wordpress.com/2008/04/26/and https://thenonconformer.wordpress.com/2008/04/15/consumers-affairs https://thenonconformer.wordpress.com/2008/04/19/bell-lied https://thenonconformer.wordpress.com/2009/07/15/i-cannot-trust-you-for-you-lie-to-me-all-the-time https://thenonconformer.wordpress.com/2008/04/27/basic-contract-law http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too http://postedat.wordpress.com/2009/08/29/pay-back-revenge/ https://thenonconformer.wordpress.com/2009/08/31/federal-consumer-protection-ha-ha-ha/ https://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/ https://thenonconformer.wordpress.com/2009/09/02/commissioner-for-complaints-for-telecommunications-services/

January 26, 2015

*Useless CRTC

0-fderal-conservatives
on their expense accounts, for  trips abroad
.
Sent: Monday, January 26, 2015 12:46 PM
 .
Why does it takes months  and months even  for the CRTC to deal with a clearly open and shut case 

where to date  Acanac has lied, abused me, not provided their promised internet services. Well?

Clearly the CRTC is a waste of Taxpayers money. Form letters, excuses, buck passing is not what we need but real, visible, viable results here too.
 .
“Acanac’s High Speed Internet DSL Service  DSL 5.0 mbps   is available across Ontario and Quebec .  Acanac is one of the very few companies in Canada that offers a truly unlimited service at a reasonable price. As a customer of Acanac you will never exceed an artificially imposed monthly allowance of usage . That doesn’t mean we’re perfect, but when we make mistakes we fix them. ( Lies)”
.

Here is just some of what others have also said about them that reflect my dealings with them too.

.

Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.  DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52

.

By slowing down my speeds and capping my downloads as well and as not immediately dealing with my many Acanac internet problems too . undeniably Acanac has been guilty of misleading false advertisements and also violation of my annually renewed contract agreement with them. 
.
Imagine that  Acanac-Bell has been in Business for many years and was, is still too often, wrongfully guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Acanac-Bell and many others and  many times too now . I had Paid for a   DSL 5.0 mbps  high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Acanac-Bell you have to check your actual delivered speeds , “internet download and upload speed test” continually too cause Bell wrongfully seems always  to change it to suit themselves..  they do not, did  honour my contract agreement.
.
 
Basic Contract law – Basic Contract law – Basic Contract law- Basic Contract law
.
Next here is basic legal, valid  understanding, terms of a valid contract, contract  law for all of the managers, president of Bell and all of  Bell employees too. Not just for any customers. Bell had, has definitely detailed, advertised it’s Internet services to all with their  terms, limitations and any customers who enters into mutually agreed upon terms, agreement with their services now forms the  essential mutually legally binding contract..
.
1: A contract is a legally binding exchange of promises or agreement between competent two parties, persons of legal age too, that the governmental court, the law of the state or province , or country next will enforce. Contract law is based on the Latin phrase pacta sunt servanda (pacts must be kept).  Anyone can enter into a contract, except minors, certain felons and people of unsound mind.  It’s important to know that not all contracts details even  have to be in writing., for instance, certain agreements can also be made and accepted orally and still be legally enforceable. While the contract agreement doesn’t always have to be in writing, all the other elements of a valid contract still have to be met, included, , fulfilled by law. The bottom line is that  the parties generally come to transactions in good faith, mutually trust and understanding, and not a one way approach, one way demands, one way relationship. All valid  courts, will not enforce, accept as valid  any contract to perform an accepted illegal act. A contract to kill some is invalid clearly too.  A person who pays for bad drugs that aren’t delivered can’t next seek the help of a court or the police in getting the money back. Unbelievable some people still do try to do this too. A valid contract also always requires the mutual parties’ consent, which must be freely made, not forced consent,  and clearly communicated to each other. Consent is not free when obtained through duress, menace, fraud,  lies, undue influence or mistakes, serious errors were presented.  Consent isn’t mutual unless the parties agree on the same thing in the same sense, a clear “meeting of the minds. One party now  presenting only their own  their terms, conditions, without the other parties approval, consent, free will   clearly is still not a valid contract.  In order for an acceptance of an offer to be effective, it must be made while the  sales, specific, fixed service offer is still open. Any  person can changes the conditions of an initial offer in responding to the offer, the old offer is clearly now rejected and the changed conditions constitute a counteroffer and that now becomes part of of any subsequent agreed upon contract. I did that with Bell now too. Once there is next a final, written contract between the parties, the parol evidence rule forbids the introduction in a court proceeding of any previous agreements between the parties on the subject matter of the contract.Only certain contracts aren’t valid unless in writing. Generally, they do deal with real property, certain specific loans, debts, money exceeding a certain amount, or contracts concerning the sale of goods worth more than $500 or one that   include  objects that won’t be performed within one year or within the promisor’s lifetime. Bell now being unable to supply me a promised high speed internet but only a low speed one is still a good example of an invalid contract even if was a written one originally from  Bell – Acanac.
.
2: The Specific parties. The contract must always include,  identify who the agreed upon specific parties are; usually names are sufficient, but sometimes addresses or titles may be used.   Bell – Acanac and the specific customer. Me in this case.
.
3: The agreed upon object.  The Offer,  the thing, the value, the  services being agreed to is also known as the object or subject  and it itself not only  must be lawful, possible but it must be a definite, fixed, measurable amount specially now even by the laws of Quebec too. For instance Bell promising to deliver a customer a 6 meg download high speed   internet service, where they know they only have a 3 meg line capacity is not legal or legally binding contract. Bell – Acanac promising to supply their” best services “or “up to 6 megs services” is not legal as well for it is  is not really an agreed upon  fixed  object, rather the object is not definite and most customers have take that to mean 6 megs anyway. . The object of the contract does have to be very specific and measurable. It is Bell – Acanac obligations now to to clerk up any ambiguity on the contract as agree upon by the comer now too. So if Bell – Acanac is  promising a 6 megs internet services, and Bell – Acanac by law  next has to deliver 16 megs to meet their promise that is also now part of the contract too. A specified length of time, such as one year does not mean the contract is still valid if Bell has not lived up to the agreed upon previously contract terms.
.
4: The outcome, or the considerations. All contracts require consideration, meaning each party must gain something fixed, tangible. It may also be something that is or isn’t done or given.   When a party agrees to do something (such as I will paint your house) or to not do something (I will not  sell my  house to anyone else for 30 days) they next also must gain something in return toy make this a valid contract, they must receive  agreed upon   fixed payment, a fixed reward. Generally, if I say I’ll paint your house, and you haven’t promised me anything in return, you can’t sue me next for not showing up because I will not receive  any consideration firstly”. Once a contract has been created, it can be determined if there are any issues that call into question of  its validity too.
  .
5: Termination of contracts.  Breach of contract.  Breach of contract is recognised by the law with applicable penalties now too.  Contracts generally can only be terminated if mutually agree now by both parties as to what the terminations terms included. Parties to a contract may mutually agree to rescind the contract. In that case, the parties may agree on the duties and responsibilities of each party after the rescission. Bell still expecting  me to pay for their internet when they do not keep their promises is a breach of the contract, an invalid demand of me.   Now is the contract  price set, are promised quantities specially  determined, and is the time for performance clearly  stated? There should be enough information contained in the contract  always  that, if needed, the courts likely next  would be able to enforce the contract or determine the appropriate damages. Unless it is mutually agreed upon before any subsequent court demanded decision action,  is taken.  Fraud is the intentional misrepresentation of an important issue of the contract. The presence of fraud in a contractual proceeding makes the contract voidable by the party upon whom the fraud was perpetrated. The contract always still now binds both parties, and not just the customer to the terms, conditions of the contract agreed upon now as well.  Once it is determined that there is a contract, it it  still can, must be determined whether there are any defenses that call into question the validity of the contract.
.
Bell –  Acanac Changing horses, making changes, additions to the contract in midstream is invalid, a breach, still not allowed, especially without the subsequent, and pre consent, approval of both parties now still too and is a breach of contract rather. That includes Bell capping of my bit torrent downloads too on my unlimited download account
.
Yes a   contract also may end because of a breach by Bell – Acanac.  A breach occurs when a person, or a firm  does not fulfill his or her, their  responsibilities as promised in the contract. A breach may be minor or major. A  major breach is one that does affect the subject matter of the contract and does  affect the outcome of the contract.  Bell not having sufficient equipment, capacity in place to meet my high speed internet, is a breach of contract. This is also known as a breach of a material issue. When there has been a breach in a contract, the question of damages is raised. The damages due to a party when there is a contract breach depend on many factors, including: which party breaches, and what damages were incurred. In most cases when an injury results from a contract breach, the injured party receives money damages. Such as I have in Dec  2007 from Bell.  Bell itself has unacceptably cause now in the last many years many unacceptable breaches in our contract that I have clearly even in writing not accepted and have objected too and demand restitution of as well rightfully.Go back to a good school firstly Bell – Acanac if you cannot understand and keep all of this now too.
.
“Despite precedents that show that contracts substantially favoring the party with the greater power often are deemed unconscionable (so unfair as to not be enforceable), lawyers stiff draft them and companies still like them.   Lesson learned: Make deals that are balanced; contracts that distribute risks and responsibilities fairly. Such deals will be honored by courts and your businesses wealth and reputation will benefit over the long term. “ http://troutmanhays.wordpress.com/2008/03/23/one-sided-contracts-are-a-bad-deal-for-all-parties-or-getting-greedy-will-get-ya/  
,
In Real Estate specifically , there it is a requirement at Law that contracts be written down in usually lengthy legal forms to avoid uncertainty, ambiguity and to be binding “.   When I asked Bell – Acanac to confirm the contract I had with them in writing they next always had refused to do so.. this speaks for itself..
.
Still also 
https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/
Thank you
.
https://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/
 https://thenonconformer.wordpress.com/?s=bell
.

December 6, 2014

Real accountability and real fairness needed in Canada

1-canada-quebec-flag

.

Guilty, tried and convicted outside of the courts tends to apply mainly for the ordinary citizens but not for police, public and civil servants, politicians..

.

The hypocrisy is incredible too many  politicians are  caught “do as I say and not as I do” World.  No big surprise here. The Politicians, police, bad civil and public servants can do what we normal citizens aren’t  allowed to do.

.

The reality is that hardened criminals and hardened policeman too, bad civil and public servants, bad politicians are an acceptable threat to anyone and both need to be equally prosecuted by the law.  It is necessary to get both of these type of bad people of the streets.

.

merry-christmas4

https://thenonconformer.wordpress.com/2009/12/21/merry-christmas-happy-new-year/

.

do see also

https://thenonconformer.wordpress.com/?s=bad

https://thenonconformer.wordpress.com/?s=politicians

https://thenonconformer.wordpress.com/?s=cops

.

A Symptom of a deeper malaise

bell

Bell, Telus face class actions over rounding up calls to next minute

An Ontario court has certified class action lawsuits against Telus (TSX:T) and Bell (TSX:BCE) over the practice of rounding up calls to the next full minute.

Lawyers for two firms representing the plaintiffs say millions of Canadian were affected by the practice in which, for example, a call that lasts one minute and one second is rounded off to two minutes for billing purposes.

While Bell and Telus had previously billed customers on a per-second basis, in mid-2002 they changed their practices so that customers were billed on a per-minute basis, with calls being rounded up to the farthest minute, the suit alleges.

This change was not disclosed by either telecom until the end of the class periods, lawyers for Rochon Genova LLP and the Merchant Law Group LLP said in a release issued Thursday.

The class actions were certified on behalf of Canadian residents who subscribed to Bell services and were billed by the minute between Aug. 18, 2006, and Oct. 1, 2009, and Ontario residents who subscribed to Telus services and were billed by the minute between Aug. 18, 2006, and July 1, 2010.

The allegations have not been proven in court.

MORE RELATED TO THIS STORY

November 19, 2014

Canada’s big bad Telecom

bell

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

.

Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

.

We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

.

We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

https://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

.

September 4, 2014

end fees for getting monthly bills on paper

Federal legislation will end fees for getting monthly bills on paper:

The federal government will introduce legislation to end what is called pay-to-pay, that is charging people for a monthly bill on paper. The met under the auspices of the Canadian Radio-television and Telecommunication Commission on Thursday and agreed to exempt some people, including seniors, the disabled, military vets and people without Internet access. The CRTC said it wasn’t enough. The minister says Canadians expect lower prices and better service from the telecoms. The Public Interest Advocacy Centre has estimated consumers pay $734 million every year in fees to get bills on paper.“We do not believe that Canadians should pay more to receive a paper copy of their telephone or wireless bill,” Moore said. Porking the barrel with extra costs is an. They have a bad motivation for  to keep the extra fees in place for as long as possible. The cost of invoicing a client is a normal business cost.

minister 

June 23, 2014

Can Bell do it’s job and provide me now their proper services?

 BELL GREEDY (3)
.

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.
 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..
.
Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.
.
 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…
.
Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.
.
 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.
.

Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

.

The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

.

Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

.

Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

.

When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

.

Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate.. 

Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

.
Sent: Wednesday, September 10, 2014 8:00 PM
To: willm Acanac, Inc
Corporate Office
1650 Dundas Street East, Unit 204
Mississauga, Ontario
Canada L4X 2Z3
Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m.

Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?
 my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..
 .
PS
Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..
 .
and why was the Internet system down all last weekend? after the 3rd new modem was installed too..
as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…
.

The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

.
Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…
 .
and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.
.
Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

.

A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
.
If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at 
www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

.
or
.
B- Go public, posit it all on the Net.
 “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52
.
Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  
 .
CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 
.
 see

April 24, 2014

AND WHAT ABOUT THE REST OF CANADA. DON’T THE POLITICIANS CARE ABOUT THE CITIZENS GOOD WELFARE?

 

 

canada-justice

YOU HAVE TO BE  A REALLY IGNORANT CANADIAN  NOT TO KNOW THAT CANADIANS RIGHTFULlY GRIPE OFTEN ABOUT THE BAD POLICE SERVICES, BAD COPS TOO OFTEN–  THE PRICE GOUGING OIL COMPANIES,   ABOUT THE BAD, GREEDY, IMMORAL TELECOMMUNICATION FIRMS, AND THE BAD, PRETENTIOUS  POLITICIANS IN  CANADA!

.

WINNIPEG – The Manitoba government is proposing a law that would ban misleading advertising about Internet, telephone, cable TV and other services. The Consumer Protection Amendment Act, introduced in the legislature Thursday, would require companies to prominently display the full cost of each service — not just a discount introductory rate. companies would also have to be upfront about any extra fees for equipment rentals, installation and other items. There will also be limits on cancellation fees, similar to an existing law on cellphone contracts.  Consumer Protection Minister Ron Lemieux says the province has heard complaints from people who felt confused about the full price of cable TV, Internet bills and telephone services. “We’re just saying to the companies out there that are offering these services — be upfront, let the customer know what (they’re) going to be paying for.” The law would also cover satellite TV and radio services and monitored alarm systems. Fines would range from $1,000 to $5,000 dollars and, in more serious cases, the government could apply to the courts for higher penalties.

 

The government announced the plan last fall and asked for public input, and some 360 people responded. Many people said they had been enticed by low, introductory prices and were not clear on what the price would be once the discount period ended, Lemieux said. The move was welcomed by the Consumers Association of Canada.

.

DO SEE ALSO

https://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

https://thenonconformer.wordpress.com/2012/01/18/anyone-doubt-the-oil-producers-and-sellers-are-greedy-hogs/

https://thenonconformer.wordpress.com/2011/10/11/why-does-the-canadian-government-try-to-sleep-with-the-murderers-because-of-the-oil-still/

https://thenonconformer.wordpress.com/2010/01/13/the-dicatorial-rcmp-and-conservative-governments-typical-unacceptable-malaise/

https://thenonconformer.wordpress.com/2010/10/25/canadas-bad-police-officers/

https://thenonconformer.wordpress.com/2009/02/17/it-is-getting-worse-for-the-rcmp/

https://thenonconformer.wordpress.com/2011/04/27/undeniably-canadas-gravy-train-continues-to-cause-our-taxes-to-increase/

https://thenonconformer.wordpress.com/2011/06/07/justice-applies-to-the-corporations-now-as-well/

https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

 

Next Page »

Create a free website or blog at WordPress.com.