The non conformer's Canadian Weblog

January 18, 2010

So much for any promised Consumer protection.. Advertising Standards Canada

 

 
 

 Canada’s telcos such as Bell  are at a clear disadvantage in the battle with the cable companies, for internet speeds as well, cable firms  have modern coaxial cable networks that support greater bandwidth use than the phone companies’ too common mostly copper wire and so in overcoming this Bell resorts to lies, false misleading advertisements for years now too.
 
Even Bell has been clearly  guilty of false misleading adverting with regard to their network reliability and speed the last decade and what only know it is coming to the surface, and why did it takes so long even?
 

The Advertising Standards Canada

It clearly now seems the Advertising Standards Canada itself is guilty of false, misleading advertising when it promises to deal adequately, quickly with the complaints presented to them.
 
 https://thenonconformer.wordpress.com/2008/11/18/deceptive-unacceptable-unfair-business-trade-practices-unreliable-internet-access/
 https://thenonconformer.wordpress.com/2008/07/13/misapplications-of-the-laws-in-canada/
 
 “Re: Decision Bell Canada Advertisement-Canada’s most reliable network
… concerning the above referenced bell Advertisement.. the advertisement or part of the advertisement is presently the subjection of litigation (Or other legal action) undertaken in Canada… because of this the council will not accept or proceed further with this complaint.. Danielle Lefrancois Communications Manager Advertising Standards Canada 2015 peel street suite 915, Montreal Quebec H3A1T8  WWW.ADSTANDARDS.COM
  
WHAT EVERYONE IS AFRAID TO TAKE ON BIG BAD BELL?  WHY?
https://thenonconformer.wordpress.com/2010/01/09/public-mobile-files-suit-against-globalive-decision-supported-by-bell-rogers-telus-too/

 http://picasaweb.google.com/anonconformer/Thenonconformer#

Compared to Europeans speeds Canadian ISP are slow..  we’re still way behind most civilized nations when it comes to connectivity pricing and infrastructure.  https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

 Bell’s misleading spin advertising of their new diet is high in fibre  is still mere scrap bones to the dogs cause it does not apply to the majority of users.. not for even a decade.. they are promising to serve better their new customers while they are seriously bleeding away still their old customers.. Bell is always a misleading advertising  approach. In Ontario, Bell is also feeling pressure from rival Rogers, which has been offering 50-megabit download speeds and  in Quebec   cable provider Videotron began offering download speeds of 50 megabits two years ago. Videotron has 100 Mb/s speed almost everywhere(95-99%) on its network  Since 2006, Vidéotron has added more TV and broadband subscribers in Quebec than Bell; and since it launched residential phone service through its cable connections in 2005, it has gained 30 per cent of that market, Bell has to do a lot of work on its infrastructure. Do you know that there are residents withing 50 km of Ottawa, supposedly our nations capital and Canada’s Silicone Valley, that do not have access to high speed internet service. I can only imagine what it is like in a truly rural setting.

“I used to pay for 6 Mb/s on Sympatico HSE, and firstly got  about 350kb/s, and  I could write a book on my dealings with bad lying Bell in this regard”… Bell now Fibe is fiber to your neighbourhood node, then VDSL2 to your house. It offers download speeds of 25Mps maximum, but is more often 5 to 10Mps. Your still paying Bell for what was promised but not being delivered to you mostly. Bell, of the 4 major providers, is typically the slowest of the bunch as it is. So by & large, they’re likely only to be matching the speeds of their other competitors rather than making any significant headway above the crowd.  “Now the only thing moving faster at Bell is rate increases, customer dissatisfaction, and throttling, you know that little thing that has you pay for high speed Internet, and delivers dial up speed, all with the Canadian governments blessing. ABB (Anything But Bell)”
A comparison of Quebec market share between Vidéotron Ltée and Bell (including Aliant)

Quebec TV market: Vidéotron 62 per cent; Bell 21 per cent.

Residential broadband

Internet: Vidéotron 51 per cent; Bell 38 per cent

Residential telephone:

Vidéotron 30 per cent; Bell 62 per cent 

 http://www.theglobeandmail.com/news/technology/bce-digs-in-to-win-quebec-customers/article1456916/

Vancouver-based internet provider Novus Entertainment also announced on Thursday it was boosting speeds, up to a whopping 200 megabits.

 I hate Bell almost as much as I hate Rogers and Telus What good is a higher bandwidth when the companies cap the amount you’re allowed to download?  All the “theoretical” speed in the world means squat when they throttle it all to hell anyways. Oh and don’t forget the 60 gig cap … so … you can blow through your monthly limit in an hour or so …   it doesn’t mean squat when you cant even max it out for more than an hour before you hit your unbelievably download limit and have to pay an arm and a leg for what the rest of the world gets for free. If your also not within 300 meters of the remote that offers these speeds than your back to 7 meg (though your paying for 20) I really wish the competition bureau would say something about this illegal advertising   Remember, you can’t spell Bell without bill and you can’t spell hell without Bell ;  And those fake “fibre” services are only in certain areas from Bell right now. If you don’t live in an area over 1 mill your back to world lagging best effort 3 meg service. Now  most Bell internet customers have a theoretical speed of 7 megabits. Actually customer speeds are “up to 7 megabits”, and usually far less than 1 megabit. And, don’t forget about throttling that Bell engages in.I avoid Bell at every opportunity. The questionable business practices and the call centre in New Delhi are two good reasons to avoid these clowns.  I abandoned Bell 3 years ago – they have lost a customer in internet, TV, cell phone and landline service – after horrendous customer service. May they perish!   http://www.cbc.ca/technology/story/2010/02/04/bell-broadband-internet-speeds.html

Bell Sympatico AND Why I Quit Them Posted on January 17, 2010 by Gregory West  Do yourself a favour and switch to Cable Internet RIGHT NOW…I was an original Bell Sympatico High Speed customer from DAY ONE, well in excess of a decade. Two months ago I finally had enough of their TECH HELP employees guessing, lying and hanging up on me. But the most important reason I quit Bell is that they kept lowering my High Speed (throttling down is the term). They said the didn’t do it but when I phoned (several times on the same issue) and complained that my Internet connection was soooooooooooo sloooooooooow…They said they would boost it up and it would take 24 hours…Guess what? As soon as I hung up my Internet speed was back up to the regular speed of Bell. It was my son-in-law (who works for a local cable Internet company) who suggested I test drive cable Internet…Guess what? I found that cable Internet is 3 times faster than Bell and I have yet to have ANY problems with the cable company.  http://en.wordpress.com/tag/bell-canada/

an Abusive Relationship, or, Why I Hate Bell Canada I had a very tiny question to ask Bell Canada last week — I mean really trivial. My phone number had changed because of some harassing calls and I was unclear whether this would affect how I paid my Bell bill over the Internet. Easy question. One that you would think is actually fairly common. So I called Customer Service, which in the land of Bell Canada, means a journey down some dark and twisty roads. First off: put on hold, which is never promising. And then after speaking with five agents, being dropped not once but twice, and wasting 65 minutes of my life, not to mention the emotional trauma of becoming volcanically angry, I got an answer to my friggin’ question. A bit of context. In the decades I have dealt with Bell Canada, I have called Customer Service maybe five times. And every time it has been the same story of ignorance, evasion and nonanswers. I cannot remember a pleasant, easy conservation with any Bell Canada service agent. I’m positive Bell Canada pisses off hundreds of customers daily. For how many is speaking to Customer Service agents the end of the line, so to speak ? For me it was. Bell Canada, I have put up with your condescension, your arrogance and your crap for 27 years. I kept thinking it would get better, but it hasn’t. And then I finally figured it out. We do not have a relationship of mutual respect. Our relationship consists of you abusing me, and me taking it and coming back asking for more. It is the classic relationship of the abuser and abused. And guess what, Bell Canada? You aren’t a monopoly anymore. I don’t have to take it. I quit. I quit you and all your works. I know you don’t care if I go over to the competition. There are plenty more sheep. But I hope other people do in thousands and hundreds of thousands until you get the message: your customers need to be treated with respect. Because we won’t keep coming back. http://torontoemerg.wordpress.com/2009/10/24/ending-an-abusive-relationship-or-why-i-hate-bell-canada/Hubby

and I finally did it – we cancelled our satellite subscription. November 18h to be exact. Our 3 year mandatory term was up and with much research we knew we could save a few bucks each month by switching to cable. We also knew that our reception would be so much better – no interference, disruptions and total blackouts whenever a snow storm was about or, in fact, right in our own backyard. Not to mention cleaning off black ice from our receiver in the wee hours of the evening! Our account with Bell Satellite would end on the 4th of December but with 30 days notice we would be disconnected on December 18th. During our research we had also realized that our Bell account (satellite, internet and home phone) had increased $20.00 a month over this past year alone.   Trust me, that telephone call with Bell was like pulling teeth in trying to get them to reduce or delete one of their “theme packages”. We were at least able to reduce our monthly bill by about $13.00 and more than willing to take what we could get.   http://canyadigit.wordpress.com/2009/11/25/please-ma-bell-when-will-it-end/

Telus, Rogers and Bell: Are You Listening?  15 01 2010  From MacRumors: Responding to price cuts from Verizon, AT&T today rolled out new unlimited plans for all devices on its network, including the iPhone. Under the new plans taking effect on Monday, iPhone customers can sign up for unlimited voice and data for $99.99 per month, although texting packages remain separate for an additional fee. The unlimited voice and data plan represents a $30 discount from the previous unlimited plan for the iPhone. All smartphone customers, including iPhone customers, may now buy unlimited voice and data for $99.99. For smartphone customers with Family Talk plans (prices assume 2 smartphones), unlimited voice and data is now available for $179.99. Texting plans remain unchanged at $20 for unlimited plans for individuals, $30 for Family Talk Plans. Existing customers will be permitted to change to the new plans as of Monday via AT&T’s website, with no monetary penalty or extension to contract terms. It is unclear at this time whether there will be any adjustment to AT&T’s non-unlimited plans to reposition its pricing tiers in relation to the new, lower unlimited price. http://thisdayinfuturehistory.wordpress.com/2010/01/15/telus-rogers-and-bell-are-you-listening/

It is ironic that the courts were asked by Telus to do it to Rogers and that a few days after the negative decision evidenced above, Rogers undertook a suit against such claims by Bell Canada. Does this mean that the telecom companies in Canada know that they are all second class, like the Berkman report clearly proved! http://robertg69.wordpress.com/2009/12/03/and-its-about-time-that-rogers-wireless-should-be-taken-down-a-notch-or-2/

 Does Bell Canada still pay news reporters and lawyers to lie about how good Bell is?
 
PRINCE.EDWARD.ISLAND (CBC) – Bell Aliant is squaring off against Rogers Communications Inc. in a New Brunswick court over what it says are misleading advertisements touting the speed and reliability of Rogers internet service.  Bell Aliant filed a claim Monday in the New Brunswick Court of Queen’s Bench in Fredericton alleging that Rogers’s assertion that its internet service is faster and more reliable than that of other providers is false. Bell Aliant, which operates in the Atlantic provinces and parts of Ontario and Quebec, is asking the court for an immediate injunction to stop Rogers from making those claims in its advertisements. Last year, Bell Aliant announced it would spend $60 million to outfit 70,000 homes and businesses in Fredericton and Saint John with fibre optic technology by mid-2010. In 1996, New Brunswick was where Bell Aliant tested its high-speed internet service before rolling it out elsewhere. Regardless of what the ads say, everyone has their own preference when it comes to internet providers. Bell Aliant customer Oliver Dueck said he’s tried both Bell and Rogers. “Previously, I was a Rogers customer for a while, and then when I moved to my new home, I switched to Bell Aliant simply because it was faster,” he said. Matthew Valentini, a computer consultant in Fredericton, said the war of words between Bell and Rogers is just that. “Both companies are currently selling internet connections that are faster than their networks in New Brunswick can support. So, they’re just using that number to entice you into purchasing their services,” Valentini said. “The latest claim is that Rogers no longer has the fastest and most reliable network. In fact, I would think both companies’ reliability is well up to consumer standards, and I would not see that as something to worry about.” Bell Aliant isn’t the first to take on Rogers over advertising claims. Telus sued Rogers in a similar case recently and won. http://ca.news.yahoo.com/s/cbc/100216/canada/canada_newbrunswick_nb_bell_aliant_rogers_internet
 

THE MONTREAL BEAURACRATS

  
 
 
Mostly still Useless Bad Ministers, government officials, bad Police Chiefs, bad Hospital administrators and bad Ombudsmen, they all  still tend  to falsely, mostly deny, bury all of the  sins, wrong doings even in their own areas of managements, cause they know they rightfully will be blamed for it an should be fired for it.
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Yeah crooks like to say you can be sued for libel even if you tell the truth.. so what.. I tell them to go ahead.. they will not like the publicity but I will.. Now let me be very clear about it crooks do tend to believe that they can get away with it, hide behind their bad organization, jobs now too and they do tend like to quote the rules and regulations and demand that you play by the rules, even their modified rules.. you cannot ever win with them if you let them dictate what you yourself can and cannot do.. the rules I play by are simple. I ask the crook to change, repent, and if he or she does not I merely post their wrongs on the net so next we can all see it and deal with it.. and the crooks go into a shock often as a result. I had given them a chance to change, deal with my complaint already, firstly so they have no one to blame but themselves for the public exposure of their wrong doings.. https://thenonconformer.wordpress.com/2009/05/06/9004/
 
If I write an email saying how good a Hospital is, or a political party, or an elected official they now are now , I will get an immediate reply, acknowledgements, even as of lately, yet if I do send the same people a valid letter of complaint detailing the unacceptable local inadequacies, I mostly do not even get an acknowledgement, never mind a decent reply.. such really big unacceptable hypocrites, ostriches they mostly still are.. https://thenonconformer.wordpress.com/2008/06/11/emergency-wards-hospitals-health-ministers/
 
INSTEAD OF RIGHTFULLY FIRSTLY SAVING TAXPAYER’S MONEY  FIRING SOME DEFINITE BAD CIVIL AND PUBLIC SERVANTS, CROOKS  EVEN THE MONTREAL BEAURACRATS  PERVERSELY TRY TO  DEAL  WITH   IT BY HIRING  MORE PEOPLE TO LOOK AT IT.  THIS REALLY ABSURD . FIRE, GET RID OF ALL THE BAD PEOPLE FIRST. http://www.montrealgazette.com/news/City+hall+earmarks+fight+municipal+corruption/2443248/story.html
  
NOW YESTERDAY IN ONE ROOM THERE WERE FOUR ENGLISH SPEAKING CANADIAN PATIENTS,  IN THE MONTREAL WEST ISLAND LAKESHORE GENERAL HOSPITAL. A REALY BAD PRETENTIOUS, UNDER STAFFED,  THERE A NEW NURSE ON DUTY THAT I HAVE NOT SEEN IN  OVER TWO WEEKS INTRODUCES HERSELF AS A PERSON  WHO IS FRENCH CANADIAN AND STATES TO US ALL THAT SHE WAS BORN IN QUEBEC AND THUS SHE REFUSES TO SPEAK ENGLISH ON THE 4TH FLOOR NORTH WARD, THE GERIATRIC SECTION..
NOW WHAT HAS THIS FRENCH ONLY  SEPARATIST’S POLITICS TO DO WITH NURSING CARE ON MONTREAL PREDOMINANTLY ENGLISH WEST ISLAND COMMUNITY NOW TOO? THEY ALL THE DOCTORS, NURSES, HOSPITAL ADMINSTRATORS, GOVERNMENT OFFICALS THEY DO NEED TO FIRSTLY PROVIDE BETTER MEDICAL CARE ON THAT FLOOR. FOR IN THE LAST 2 WEEKS ALONE I SAW 4 PEOPLE WHO HAD DIED ON THE FLOOR ALREADY.. AND TWO OF THE DEATHS  WERE NOT NATURAL OLD AGE DEATHS FOR SURE..
 
Doctors, Nurses, medical support staff  are human, they too sometimes try sometimes to get by with a minimal amount of personal effort, and so as result patients do not always get their proper medical care.
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A very good rule is never to go to a hospital alone, doctors are  afraid of loud mouthed witnesses who can cause them to be sued for mal  practice and cause their mal practice insurance rates to go up significantly.. so sick people with close family members who talk to the doctor tend to get better care. 

The pretentious hospital chaplains.. While visiting my father in the hospital In one week I next  saw three fly by church Priests come to visits the sick patients in the hospitals, and they  spend a minute or two with them,  and they really, basically did not much good to any of the patients they had visited. One of these clearly visibly useless  priests visiting a sick patient did not even recognize another member of his own congregation in the same room, and of course he did not even know his name. How the church MOSTLY has become an impersonalized show, merely a financial business it seems today.

Now the Doctors are still often asked to cure sick person  patients symptoms  whose original cause they are basically unaware off.  A decent, good, chaplain can maybe help in this matter by first even  taking the time to know, listen, hear the patient’s original concerns.  https://thenonconformer.wordpress.com/2009/12/11/hospital-deaths-account-for-half-of-deaths-annually/

On this same LGH floor  most of the sick people are under the same personal strain, stress, not knowing where they will need  up next or what will happen to them next.. it is part of the pain   their personal reaction TO THE problems they face now. No one AT THIS Hospital talks to them about this.. not the chaplains even or the bad, pretentious social workers.. someone realy does needs to counsel  them now and compassionately as well.

Many staff have talked to now  also complain about the existing Hospital management clear conflict of personal interest, where the Board of directors of this too typical McGill Hospital are doctors, who seem mostly tend to mainly insure more money is made available to other doctors and not even to the working staff. Patients still do not  seem to be their top priorities. https://thenonconformer.wordpress.com/2009/12/02/even-many-doctors-are-mainly-selfish-self-centered-want-to-get-rich-fast-too/

 

Now we know how bad many of the MUHC- McGill Hospitals are managed by many News media reports too. Verdun Hospital is one of the worst too. https://thenonconformer.wordpress.com/2013/02/27/high-profile-executives-involved-in-the-construction-of-the-mcgill-university-superhospital-are-charged/

An elderly polish persons on the LGH geriatric hospital floor takes her clothes off, shits in bed, rambles, is incoherent.. and the medical staff say it is none of my business cause I am not her son or a Family member. But what here is what totally had surprised me.. when her son and nephew, nieces came to see her, she was totally coherent, recognized them, spoke to them in English, she was completely sane, and she asked them to be taken home.. but when they left she went to be crazy person again.. she needs, needed not just medical care but a decent social worker to help her. 
 
The Hospital clearing, staff’s concern about spreading shit diseases rather  has been reduced in the last week too  and they are doing less about it..
 
IT IS A RIOT TO ME HOW PEOPLE HAVE GENERAL SOLUTIONS TO DEALING WITH THE MEDICAL INADEQUACIES AND AVOID THE LOCAL SPECIFIC SOLUTIONS. And what is the specific local solutions? Public exposure and prosecution of the guilty persons works best and serves everyone the best, that means going after the bad Hospital directors, bad doctors, bad supervisors, bad ombudsman, bad, lazy, no good  hospital staff now too.
Mostly still Useless government officials, Police Chiefs, Hospital administrators and Ombudsmen, they all  still tend  to falsely, mostly deny, bury all of the  sins, wrong doings even in their own areas of managements, cause they know they rightfully will be blamed for it an should be fired for it.
I was yesterday talking to a Hospital staff and she said wise people can easily see, the staff included who the no good, lazy, inadequate, pretentious..
I waited for weeks for the ombudsman to call me back at the LGH, and she did not, so I next called her.. she next had  promised to address these concerns.. seeing is believing. I await her results. Never got them.

Now as I have detailed to Canada’s major news editors they still do pretend to be doing their work looking after sick elderly patients, while they are also murdering them.  And what you think the doctors and nurse behave differently in the prairies, orin Calgary? where they face even more severe budget restrictions.. I know from experience medical care in Alberta was ten times worse over that in Quebec.. but I rightfully care about the good welfare of all Canadians now.. do you?

This time they are not getting away with it if I can helpit for I am telling the truth to everyone what is still happening.

Poll finds strong support for boosting heath, medical research funding Globe and Mail – André Picard – ‎2 Despite the recession, Canadians strongly support bolstering investment in health and medical research, a new survey shows. Eighty-four per cent of those polled said that research makes an important contribution to the economy  … 

The poll showed that Canadians, by far, think that the economy (at 32 per cent) is the most important issue facing the country today, followed by the environment (13 per cent), health care (12 per cent), unemployment (11 per cent) and poverty (eight per cent.)

In the health field, improving access to health services remains the top priority with 71 per cent of those polled saying it is very important. That is followed closely by patient safety (69 per cent), controlling healthcare costs (61 per cent) and increasing support for health research (40 per cent).

I  AM SURE THE SAME PEOPLE WOULD ALSO STILL LIKE US TO HAVE BETTER CONTROL OF HOW THE MONEY IS BEING SPENT FOR I MYSELF HAVE DEFINITELY EVEN WITNESSED RESEARCH MONEY BEING STOLEN BY MEDICAL DOCTORS FOR THEIR OWN PERSONAL HOME USE..

Brand-Named Specialty Drug Prices Soar in the New Millennium HealthNews –  Prices have risen dramatically on an ever-increasing number of prescription medications over the majority of the last decade. The price hikes stem from continued consolidation of companies in the drug industry that has led to less

Drug prices spiking, federal report finds Columbus Dispatch

AND THIS TOO IS BECOMING MORE ABSURD.. MEDICINE IS FOR THE RICH WHO CAN AFFORD IT…
Copy to   : Aglukkaq.L@parl.gc.ca ; pm@pm.gc.ca
Subject: The very inadequate federal Health Minister Leona Aglukkaq

City Hall in Montreal has been in business for hundreds of years and only now they are what going to hire people to deal with the internal corruption? and what were they all doing before? being a part of the corruption themselves?

Even Bell has been clearly  guilty of false misleading adverting with regard to their network reliability and speed the last decade and what only now it is coming to the surface, and why did it takes so long even? https://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

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