The non conformer's Canadian Weblog

November 10, 2009

Iphone, Palm Phone Rush

cell phone cartoons

It seems Canada’s iphone providers are a typical step backwards again.. In a rush to make money, while screwing consumers too often, they do  selll   inadeqate objects or those too quickly outdated..  toohttps://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
 
 Rogers officially releases Dell Streak for $149.99 next on 3-year Rogers states that this product is “Designed with the future in mind, the Dell Streak will support over-the-air updates including Android platform upgrades, Adobe Flash 10.1, video chat applications enhancements and other software innovations.” The Streak comes with Android OS 1.6 but will be upgraded to 2.1 (no talks of upgrades past this yet).It’s a disservice to customers to sell something like this to customers that may not be informed enough to know better. No word on the actual actual upgrade date, is insane. I wouldn’t touch this device with the outdated Anroid and no confirmed update date. Don’t buy it until you see Android 2.2 on it. Android 2.1 doesn’t support Adobe Flash. Sony Ericsson has a hard time moving from Android 1.6 to 2.1.Here is the link: http://blogs.sonyericsson.com/products/2010/09/23/update-on-updates/ 

 Does it also mean  (1) Rogers is the exclusive seller of this device in Canada; or (2) a person using this device will not be able to roam onto other networks such Bell, Telus or any carrier outside Canada (e.g. AT&T, Vodafone, etc.). It is SIM locked to Rogers?there is no way to switch to another provider.Canadian carriers are bot required to provide the unlock code upon request?  In Canada, there are no laws regulating SIM locking or unlocking.  The  consumer advocates say all carriers are inserting locks for no other reason than to keep customers from switching. Most carriers charge $20 for each month remaining on a contract, and more if the customer has a data plan, so a subscriber who cancels a two-year plan after only one year would be on the hook for at least $240. Locked phones also force consumers to pay their carrier’s often-hefty roaming fees when travelling internationally. With an unlocked phone, the owner can buy a Subscriber Identity Module (SIM) card from a local carrier for a small fee and make much cheaper calls wherever they may be.  The big 4 are still screwing the consumer  It is time to unlock the phones and let providers compete on a level playing field for the provision of service. Unlocking phones will also allow many companies that don’t offer telecommunication services to sell phones – that means downward pressure on the price of phones and phones that are current. The teleco skullduggery has got to be stopped. Unlocking phones is a start.

Canadians can still unlock their phone through several methods, such as independent phone dealers found in many malls, but it often incurs an additional charge and voids the warranty on the device. Doing so is  Competition in the wireless industry is heating up with the recent launch of several new carriers, but critics say Canadians are still facing at least one big barrier to choice — locked phones — and a new copyright bill expected to be introduced this week could make matters worse. Read more: http://www.cbc.ca/technology/story/2010/05/31/copyright-cellphone-locks.html#ixzz14uCT7obZ

https://sites.google.com/site/euprepaidcallingcardssims/mobile-manufacturers/box-breaking/sim-lock

Unlocked iPhones Could Herald True Mobility  http://www.michaelgeist.ca/content/view/5144/135/

Many US or Canadian based cell phones do not work at all in China.or elswhere too?  If you  have confirmed that your cell phone will work in China, you can either decide to keep the current SIM card with your provider in the phone and pay the extremely high rates that North American providers charge to use their service in China or, you can swap out their SIM cards and use a local Chinese one and literally spend pennies as opposed to dollars. SIM cards for China are easy and inexpensive to find and purchase in China but, please note that there are many types available for purchase. Not all will allow you to place international calls. You may also purchase them online. There are several US vendors, including www.cellularabroad.com and http://www.amazon.com that offer SIM cardshttp://www.chinatoday.com/travel/china_travel_guide/cell_phone_service_advise_for_china.htm

GOOGLE’S Android mobile operating system has surged past Apple’s iPhone and Canada’s Blackberry in the third quarter to become the world’s second biggest smartphone platform. Finland’s Nokia sold 29.5 million smartphones during the third quarter of the year for a 36.6 per cent share of the worldwide market, down from 44.6 per cent a year ago. Sales of Android-powered smartphones soared to 20.5 million units, giving the Android platform a 25.5 per cent market share, up from just 3.5 per cent a year ago. Apple’s iPhone was next on sales of 13.5 million units for a 16.7 per cent market share, down from 17.1 per cent a year ago. Canada’s Research In Motion, maker of the Blackberry, was in fourth position with sales of 11.9 million units. Its market share dropped to 14.8 per cent from 20.7 per cent a year ago. Microsoft’s Windows Mobile saw sales of 2.2 million units giving it a 2.8 per cent market share, down from 7.9 per cent a year ago, worldwide mobile phone sales totaled 417 million units in the third quarter, up 35 per cent from a year ago. Smartphone sales grew 96 per cent to 81 million units and accounted for 19.3 per cent of overall mobile phone sales in the quarter.  

 

The lying spin doctors at  the news media, Canada’s major telecommunications firms are busy working too .. Bell also does not discriminate, show partiality, it seems ready to abuse anyone.. Competition between Telus, Bell and Rogers, which control about 90 per cent of Canada’s wireless market, intensified when Bell and Telus upgraded their wireless networks, enabling them to sell Apple’s coveted iPhone for the first time earlier this month. Network speed doesn’t matter to regular cell phone or internet  users,   because it makes no difference for voice usage, but it becomes crucial to the smartphone experience when using bandwidth intensive programs, and for persons who  like to view, download multimedia on the net..
 
On top of that many people have rushed to get a  cell phone and have tied themselves now  to a long term telecommunication provider contract while meanwhile very significant consumer features, new application usages have evolved..  and these thus have made their phones obsolete very quickly. Now  being able to listen to music while browsing the web and sending email makes a multi-tasking Smartphone an appealing option, plus the ability to watch videos online as well. A cell phone’s integration with popular and widespread Google apps like Gmail, Google Calendar, and Google Voice will help with its popularity.
 
 
Advertised speed is now again at the centre of a legal dispute between two of the country’s largest cell phone providers. Rogers and Telus. Telus Communications Inc. launched a lawsuit against Rogers Communications Inc. in British Columbia’s Supreme Court over Rogers advertisements that claimed its wireless network is the “fastest” and the “most reliable” in Canada. Rogers claims  its mobile network indeed provided faster data speeds than those of its competitors, Telus and BCE Inc.’s Bell Canada. Actually the  data speed are not consistent from day one now too and many customers have complained they do not continual recipe the expected, advertised speeds.  Telus says   its new network offered speeds as fast as those provided by Rogers  in areas available. Rogers’ advertising also  gives consumers the impression that its network provides better call clarity, fewer dropped calls and more reliable data transmission  and even all that is questionable from any communication firm now  too. 
 
 
Phone customers in  parts of Ontario were  feeling frustrated after several hours of disrupted phone service, according to the Canadian Press new service.  Some phone calls  were dropped during the day. Because the outage was the result of a problem at Telus Corp..  Rogers said it has internal and third party external audit since 2007 as proof that it is the most reliable network. Rogers added Telus lack data on its network performance.
 
“Rogers has no network advantage and shouldn’t be misleading the Canadian populace with “false superiority claims?” or any of the Canadian firms now still too.. One can read about  loads of customers dissatisfaction about Rogers, Telus, Bell posted on the net now already too.  Rogers Wireless was   disputing a Bell Canada ad claiming Bell has the “the fastest … network across North America early in the year.” The ASC found the claim to be false, but Bell Canada ignored the ruling and continued to run the advertisement, because they don’t recognize the organization as legitimate. …it seems I only hear bad things about Bell Canada. Are they really that bad?  Worse. Plus they offer less and charge more. If I’m not mistaken they are also the most expensive for anything (internet,phone etc)if your not on a contract.”
 
Our monopolistic Canadian wireless carriers are engaging in a war of words over even false words over speeds, reliable, etc., Telus. Rogers, Bell spin doctors all unrealistically say they expect to make loads more money gouging the customers with extra fees.. Dream on. Canadians are known to be cheap for a start eveben. Telus.   B.C.’s largest private corporation, now has a “long-term evolution” network that will maybe provides a true global standard in five to six years while others already offer compatibility all over the world .   A prolonged recession combined with higher up-front costs for new smart phones has forced Telus Corp. to cut its overall financial outlook for the fiscal year even as it faces greater competition    Combined with upfront costs Telus and the others too  must pay Apple and other handset makers such as Research In Motion Ltd. for devices means earnings for the year will be lower than expected, Telus said.  Canadian carriers pay as much as $400 per iPhone with the hope that subscribers will surf the web, pushing up data revenues. Not a very realistic hope. When Consumers are already money conscious, because of the present recession.
 
Rogers Communications Inc.,  has been the market leader in wireless in Canada for years – in part because it was the only carrier to offer HSPA, favoured by handset makers like Apple Inc. The adds also do say “Telus and Bell went live with their next-generation 3G wireless network last week, delivering high-speed Internet service that’s up to four times faster than home service delivered by wires.”  Telus has spent hundreds of millions of dollars overlaying its existing cellphone network with high-speed packet access (HSPA) technology in partnership with Bell Canada, The massive 1.1-million-square-kilometre network extends across British Columbia, Alberta and eastern Canada now.   This  wireless service is available through an Internet stick that goes in a port on any laptop computer, and network speed of 21 megabytes per second that is fast enough to download and view high-resolution video, there is a COST ASSOCIATED WITH UT STILL TOO..   Now that Bell Mobility and Telus Mobility have a joint sleek new wireless network, they have to contend with headaches that had been a concern only to their rival, Rogers Wireless, burdens, like “grey market” unlocked phones and data roaming, The Bell,  Telus  network reaches also across the two western provinces and into Canada’s major urban centres but still does not cover all of Canada.. Telus/Bell HSPA+ network misses almost 2 complete provinces and northwestern Ontario for any coverage, and does not allow in country GSM roaming.across the two western provinces and into Canada’s major urban centres but still does not cover all of Canada..
 
Telus sues Rogers over advertised claims    Telus Communications Co. is suing Rogers Communications Inc., claiming Rogers no longer has the right to call itself “Canada’s most reliable” or “Canada’s fastest” network.  So if Rogers wants to continue with this claim, they should cover all of Canada and all their customers. Not just the ones that happen to live in a major city centre. Nationwide coverage??? Not even close.    I currently have Telus “high speed” Internet service. On numerous occasions, this Telus service has been slower than my old 56K dial-up service. That is why I am canceling my Telus service as of next week and going with the competition (just to see if they are any better).   Telus is in no position to be taking legal action based on Rogers engaging in misleading advertising. Telus does it too, with its advertised claims of high speed internet access. If Telus is advertising high-speed Internet service, it should be high speed 24/7, and not just when the network is not busy.   And this is not just my computer or modem being slow, as I have had numerous others tell me that their Telus “high speed” Internet service is very slow at times.   A perfect example of the pot calling the kettle black   Just another couple of corporate crybabies looking to gouge the customer.  http://www.cbc.ca/canada/british-columbia/story/2009/11/18/bc-telus-rogers-lawsuit.html

Misleading facts , costs or hidden costs already too. Rogers scrapped its unpopular ‘System Access Fee’ earlier this year, but replaced it with a Government Regulatory Recovery Fee, and increased the price of some cell phone plans. “I suppose that they hoped by putting ‘Government’ in the title that people would assume the fee is legitimate,” quipped Virgin Group Chairman, Richard Branson and   “Bell, which owns 100% of Virgin, is the only carrier still charging a system access fee for new customers.” As for the Government Regulatory Recovery Fee, Rogers says it covers “provincial 911 fees, spectrum acquisition, licensing charges, and contribution charges to help subsidize telephone service in rural and remote areas.” It is about half the cost of the old System Access Fee, which is still charged by Bell Mobility (but not Virgin).

False misleading advertising has long time been made by Telus, Rogers, Bell and others in Canada whole the Ostrich federal consumer dperantmt, government did nothing.. I even wrote to you about THIS ISSUE  too and what it takes the courts to deal with everything now, AND so why do we need the  government ?

AND ANYONE WHO HAS TRIED TO DEAL WITH BELL SERVICE, COMPLAINT DEPARTMENT KNOWS HOW OBSTINATE, STONE WALLING, UNHELPFUL THEY MOSTLY CAN BE TOO..

It is an established, undeniable fact that at least 40 percent off Bell’s present, past customers have  been dissatisfied with the actual customer support they have received in Canada relating to cell phones, internet services, billings, etc. That is why many of them have gone elsewhere even to Videotron, Acanac, etc.  https://thenonconformer.wordpress.com/2009/11/08/bells-lies-vs-reality-again/

  
see also
https://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/
https://thenonconformer.wordpress.com/2009/09/09/skype/
https://thenonconformer.wordpress.com/2009/09/21/the-new-still-sad-unacceptable-reality/
 
 
 Many can see clearly that Rogers, Bell, Videotron, Shaw, Telus all only care about one thing.. maximum profits.. motivated by maximum greed..  mostly finding an excuse to charge the customer even for more.. and yes that they have done with their lies, distortions … and no one cares about integrity or  the citizens, consumer, the CRTC or the governments now included. 
  
Public exposure and prosecution of the guilty persons seems to be most effective way that works for everyone’s benefit in dealing with the bad acts of others still.

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