The non conformer's Canadian Weblog

June 17, 2008

Taking you to the cleaners each month… BELL

Takin ya to the cleaners each month… BELL
  
HISTORY: Recently we decided we did not need a house phone. Let’s face it; anyone who has a cell phone probably uses the cell phone more than the house phone. In fact, most customer service reps will tell you that when people give out a contact phone number it is usually their cell phone number. That is the number they can be reached most of the time…Why?Most people carry their cell phones on their person at all times and the cell phone is usually always on, either with the ring set or the vibrator notifier set. Either way, if you really look at it, the house phone is only good if you are at home, inside the house, and can run fast enough to catch the final ring.House phones can not travel with you. They cannot sit beside you at work. They are not in the car with you and they don’t tag along while you shop. So, this definitely BEGS THE QUESTION: Why would any cell phone user host the high costs of a house phone?

HOW TO BEAT MA BELL’S $$$ PRICING:   The issue is Long Distant Calls. Bell Mobility charges 30 cents for each minute of long distant calling within Ontario. Prepaid Long Distant calling services, such as xpresscall.ca charges only .029 cents per minute. That is a savings (over BELL MOBILITY) of about 27 cents per minute. Bell Mobility is overcharging its customers at least 27 cents for every minute of long distant calling charges. SAVINGS: Not only do we now save the $50+ per month for a useless house phone, we also save 27 cents on each minute of long distance calls. VOIP COMPUTER INTERNET CALLING: Oh yes, and don’t forget, if you have Sympatico DSL Internet do not let Bell trick you into believing that you need a phone to have the Internet. Just call up Bell and demand they change your system to a “Dry Loop” as mandated by the CRTC decision. A Dry Loop, or “dry pair” means you do not pay the extra costs of a phone: “A dry pair is normally used with a security system, but more recently may also be used with DSL equipment or an ethernet extender to connect two locations” (wiki). Dry loop is also used for house alarm systems. Moral of the Story: Do not let Bell Canada/Sympatico lead you to believe you MUST have a phone connected to get their High Speed Internet. And…With using Bell Sympatico’s DSL High Speed you can use VOIP to do very inexpensive calls via SKYPE – and if you call from your computer to a friend’s computer in South Africa, or any other spot in Cyberspace, your calls are all FREE. A WORD TO THE WISE: It took us 13 phone calls to Bell Sympatico and Ma Bell and we finally had to stop payment on our house phone their attention and to get the dry loop. THEY DO NOT WANT YOU TO KNOW ABOUT THE DRY LOOP as they lose the money from you thinking you must have a phone to get their Internet. See the CRTC ruling above, you may just want to quote the reference number when talking to a customer service rep:

Telecom Order CRTC 2005-415  “

http://gregorywest.wordpress.com/2008/05/29/bell-mobility-ripoff/
I ALSO DO  ALREADY KNOW HOW BAD BELL IS FIRSTHAND TOO.

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