The non conformer's Canadian Weblog

November 19, 2014

Canada’s big bad Telecom

bell

 

 I saw Big Telecom’s army of lobbyists, eye to eye, at a hearing last week.   

It was amazing and sickening to hear them argue that Canadians should be blocked from affordable Internet access options.  They are powerful, but we have a new crucial opportunity to fight back. Josh Tabish  OpenMedia

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Big Telecom plans to use a crucial, rapidly-approaching hearing  to kill indie Internet services in Canada. If successful, they’ll be able to block you from companies offering affordable, next-generation Internet services, and continue to price-gouge Canadians

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We’re facing a situation where, soon, your only choice could be between price-gouging Big Telecom giants – an unbelievable power grab for Big Telecom.

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We know that Canadians pay some of the highest prices in the world for some of the worst Internet service.  And a big part this is because Big Telecom has been given gatekeeper powers before…

…a nd abused them.

https://openmedia.org/powergrab/

Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.

http://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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June 23, 2014

Can Bell do it’s job and provide me now their proper services?

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Net neutrality” has been built into the fabric of the Internet since its creation — but it is also a principle that we cannot take for granted.  We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas.   So the Federal Communications Commission (FCC) has to implement the strongest possible rules to protect net neutrality.” We cannot allow Internet service providers (ISPs) to restrict the best access or to pick winners and losers in the online marketplace for services and ideas,” “I believe the FCC should create a new set of rules protecting net neutrality and ensuring that neither the cable company nor the phone company will be able to act as a gatekeeper, restricting what you can do or see online.” Obama said in a statement released by the White House.  President Obama’s call for “net neutrality” – the notion that any and all content should be treated equally by Internet providers – should cause the Federal Communications Commission to regulate broadband service like a utility as a way to protect consumers’ ability to access all content without a threat of connectivity being throttled. Us President Obama called for prohibiting ISPs from blocking or deliberately slowing any legal content. His proposals also include a recommendation to mostly ban paid-for “fast-lane” access, in which a content provider refusing to pay extra would be subject to slower Internet transmission and to  reclassify consumer broadband Internet service and regulate it as if it’s a utility – like electricity and water – as many consumer advocacy groups have asked for a similar strategy to protect unfettered access.  The simple, common-sense  rules include:

  • No blocking.  If a consumer requests access to a website or service, and the content is legal, your ISP should not be permitted to block it.  That way, every player — not just those commercially affiliated with an ISP — gets a fair shot at your business.
  • No throttling.  Nor should ISPs be able to intentionally slow down some content or speed up others — through a process often called “throttling” — based on the type of service or your ISP’s preferences.
  • Increased transparency.  The connection between consumers and ISPs — the so-called “last mile” — is not the only place some sites might get special treatment. The  FCC to make full use of the transparency authorities the court recently upheld, and if necessary to apply net neutrality rules to points of interconnection between the ISP and the rest of the Internet.
  • No paid prioritization.  Simply put: No service should be stuck in a “slow lane” because it does not pay a fee.  That kind of gatekeeping would undermine the level playing field essential to the Internet’s growth.  An explicit ban on paid prioritization and any other restriction that has a similar effect.
 Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..
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Sadly, as a recent survey indicates, 9-out-of-ten Canadians have no clue that their use of the Internet has been so heavily clipped by ‘market forces’: bandwidth caps, excess use charges, and restrictions on what people can and cannot do with their Internet connections in the major providers ‘acceptable user policies’.
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 In the old dial-up days the most a user could reasonably consume would be 56K, and that only under ideal circumstances. An ISP could service approximately 28 dial-up customers with a single T1 without oversubscribing, but since few customers continually used their maximum, oversubscribing was common, sometimes as much as 20 to 1. ISPs made money and users rarely saw congestion outside of their modems.; Broadband has changed all that. Now, a single broadband customer can consume a T1 all by him or herself. So they  major telecommunications firms and their subs next lie and claim that  Broadband has been a money losing proposition for just about every ISP there is, as deployment and support costs are huge and monthly income is small while  they profess to make vast, enormous  amount of money from their cell phone usages..However, by international comparative standards, investment in Canada has been weak, inadequate.   Yes the ISPs and Cell phones firms had  mostly  lied, misadvertised the services, oversubscribed so much they falsely and  routinely do slow next down  your connection and  that’s why it can work FINE at 4:00 am when 90% of people are in bed…
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Acanac itself thus also  caps during the business day.. even because the ISP’s falsely had originally promised quite a bit but there’s still no real full  services from them making use of what they were trying to sell to us and partly because what they were, are also now selling is far from what would be needed for any significant customer. Creating “caps” is plain crap . It is a too easy way for them.
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 So many persons switched to cable where there is not the same  need to cap. (So to speak).  Bell’s own  recent comments about actual costs suggests that it relies on similar ranges to provide a best guess at cost per gigabyte. Yes there is no apparent link between the ‘excess usage charges’ that the dominant players are charging (i.e. from .50 cents per Gigabit (GB) to $5 per GB), and the cost of bandwidth. Experts peg the cost per gigabit as being anywhere between .01 cents and 10 cents. Even if we take the high end of this range, excess usage charges still entail an extortionate 500 to 5000 percent mark-up on costs. Canada stands alone in terms of the near universal use of ‘bandwidth caps’ and excess usage fees for Internet use. It is sadly immoral,  ludicrous  that Bell itself is is charging customers at least 10x more than the actual costs. Bell does fudge the costs numbers to support whatever self-serving claim they make.  It’s “free money” as far as they are concerned. Once established, it will be hard to remove. Especially since they can use such a scheme to constrain usage or eliminate competition.
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Canadians are even paying more for  all communications services. Canada’s broadcast and telecom regulator has released new numbers on how much Canadians spend on communications services, revealing the total bill for the average household climbed to $191 per month last year.

http://www.theglobeandmail.com/report-on-business/canadians-paying-more-for-communications-services-crtc/article21130289/

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The Federal Trade Commission says AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” As a result, the FTC on Tuesday filed a federal court complaint against AT&T, charging the wireless provider with misleading customers who signed up for an unlimited-data plan only to see their connection slowed in an industry process called “throttling. “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” . “The issue here is simple: ‘unlimited’ means unlimited.”  http://www.cnet.com/news/ftc-sues-at-t-for-limiting-speeds-on-unlimited-data-customers/

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Consumers are being caught in the middle of greedy telecomm companies.. It’s the Telcomm companies who have rooked us all and laughing all the way the bank.

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Bell  too now has made money not only by their too often unjustifiable  rates increase but also by their false extra billings. Bell is not at all known as a decent, moral company, holding to acceptable professionals standards, for that matter clearly too none of the major Canada telecommunication firms are, rather monetary greed has overtaken them all.. Bell often claimed that it was not making enough money but still became rich enough to buy CTV.. The Bell customer complaints still abound too.

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When  I had agree to go into a contract with my internet provider at a fixed  fee, for specific services, including repairs, this is not an opportunity for the internet provider  Acanac next to  falsely, unscrupulously  try to shaft me with extra billing of 100 dollars to check my internal phone line, a fee that I  had already paid last year, and what they want me now to pay it every year too?  as it seems to be the common practice instead of rightfully offering me their past free promised  support services.

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Now I have noticed that for years when it rains my internet services is crappy, slows down.. and recently my browsers have been very slow in loading, and I cannot even watch the news video at CTV news or at the National Post cause they cut out.. Now I have suspected the problem is squirrels, there are 6 in my back yard this week.. Note this also “ A Winnipeg man says squirrels are taking a bite out his telephone lines. James Mattson, who lives on Christie Road in south Winnipeg, said it’s been happening since last spring. “There’s something in that wire that the squirrels seem to snack on. What they’ll do is they’ll burrow into the outer core of the wire which is vinyl or plastic and then there’s bundles of wires inside and they’ll pick away at that,” he said.  James Mattson points to the telephone lines that squirrels have damaged near his home. (Jill Coubrough/CBC) Yes it’s impacting Mattson’s services. His phone, Internet. “It’s frustrating. It just keeps on happening and happening ,” he said, adding it’s happened nine times in two months. So squirrels damaging wires is a common industry problem. Deal with it.. and stop falsely lying, passing the buck as it being my problem solely.

Bell insistence that it needs proof that all of my own computer system has been first tested, falsely still treats me like me being computer illiterate.. 

Of course they have all been tested… why is it that the system slow downs only occur mostly on rainy days.. PS it does not rain in my house…

PS they still have yet to fix the problem

They claim they have to first replace the modem to see if it is the problem and then they will check the exterior phone lines.. Rubbish they replaced the modem now even 3 times and what next?? Still bad services..

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Sent: Wednesday, September 10, 2014 8:00 PM
To: willm Acanac, Inc
Corporate Office
1650 Dundas Street East, Unit 204
Mississauga, Ontario
Canada L4X 2Z3
Tel  1-866-281-3538 extension 4 Monday through Friday, 9a-12m.

Subject: Re: [GQV-79396]: Can Bell do it’s job and provide me now their proper services?
 my address and telephone number is the same as the one you bill me too.. Now quit stalling and fix the problems.. are you going to replace all the modems in my apartment building now too?? cause there is 4 of us at least with the same problems too..
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PS
Now many of us firsthand know how lousy Bell services is and thus now Acanac/Bell is no different!!! Such as relationship is rather  ludicrous, impossible. Buyer beware..
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and why was the Internet system down all last weekend? after the 3rd new modem was installed too..
as usual, my internet was down again since  Friday evening – Sept 19, with no email access, no internet.. Saturday, and Sunday too…
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The system works great on a nice sunny day, but not when it rains, at least once a week. I had installed their new Modem and after all this I still have network connectivity problems, i lose the network connection periodically..

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Now  the clearly immoral, buck passing employees at Acanac still do  find false reasons why not to deal with my rightful complaints to them even months later. Sept 24,2014…
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and if you think that I am going to renew my contract with Acanac, or recommend them to others you  better think twice.
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Again as to how to make a complaint

Step 1 – Contact a customer service representative discuss any concerns you have about your service preferably not in writing cause most of them seem not to be able to read English.

If you’re not completely satisfied with the resolution at this step,   proceed to step 2.

Step 2 – Speak with a pretentious, useless in denial supervisor
If you’re not completely satisfied with the resolution provided at this step,   proceed to step 3. 

Step 3 – Contact the pretentious  Customer Relations Centre and they will gladly  disconnect your services

 Note: You must complete the first two steps of the escalation process to have your problem supposedly to be resolved in the most efficient manner for them, not yours..

Additional Useless steps

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A – If you were not satisfied with the resolution provided in the previous steps, you may file a complaint with the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS is an agency independent of the telecommunications industry. Their mandate is to resolve complaints of individual and small business retail customers about their telecommunications services.
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If you have a complaint about your services, including local or long distance phone service, mobile phone service or Internet service, you must try to resolve it with Bell before contacting the CCTS. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.Learn more about CCTS at 
www.ccts-cprst.ca or call toll-free at 1 888 221-1687.

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or
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B- Go public, posit it all on the Net.
 “Absolutely horrible customer service, they are there to take your money and not provide any support at all.   “  ”  Speed is not stable and tech support is very slow. I’ve used Acanac for more than 5 years, rarely have issue with them but once there’s one, it takes weeks to resolve it. very disappointing.”  “ STAY AWAY FROM THIS COMPANY!!!!!! This is the worse service I have ever been given in my life.” “ But the customer service is really disappointing.   “  “. Speed has been on the slow to very slow side and I have had my connection lost completely 3 times.   “   “ I used this service for almost 3 years, and wana say that Acanac service becomes the worse and worse, so I cancelled my contract with it. Reasons: 1. Low speed, 2.I didn’t have the entrance to the Internet during several hours almost every day for the last half year. 3. When I tried to reach their technical support service it was a real headache for me. I think they simply ignored my request, but they answering me immediately when I sent the cancelation notice to them. I have to state that Acanac doesn’t care about it’s customers.  “  “  -Service was good, until your service slows or or stops working and you have to reach out for help.  “  “  Finally get useless support email 16 hours after sending in my ticket suggesting I check the cable to the demarc etc etc. Issues continued for a week, customer service never improved. “ “  absolutely terrible customer service. “ “ Acanac has made my life a living hell. Telephone wait times are 45-50 minutes if it is your lucky day or no one answers. Even if someone answers you will quickly realise the guy has no clue or has no inclination to help you. Once the guy was dumb enough to ask me “why did you not send us an email?” Duh!!! I do not have internet?!!! SO PLEASE, PLEASE BE WITHOUT AN INTERNET THAN SIGNING UP WITH THIS COMPANY. THEY ARE HORRIBLE. “  “ However, when you need technical support, you could be put on the phone waiting for hours..  “   Much is promised when inquiring by their sales people, however tech support is non-existent. DO NOT USE UNLESS YOU ENJOY SUFFERING. Tech response is hidden behind a very primitive email service.   DSL connection speed is no better than dial up. “  “Internet goes down at least 4- 6 times a year. You have to call them to get good customer service. Their email and text service is the worst, specially the email response is just a copy and paste , they don’t even read what your problem is.” “  After 2 years, I have had enough – Never again, and I will make sure I tell as many people as I can to never give this company any business “  http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=52
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Let me be clear that the assigned personnel at the CCTS are also technically incompetent, likely, clearly  another typical useless buck passing  government employee who cannot likely find  a real job in the private sector.. Months after I  had filed my original complaints, they phone back to me and ask the same useless questions am I familiar with their  own review process.. so how can I be familiar with their review process when 2 separate persons have phoned me in the last 3 months said they were reviewing my full original complaints and none have ever yet come back with a single credible fact, find, report.. these CCTS people doing the report even still now falsely seem to want me or prepare a full report myself, with a  full detailed backup so they can rubber stamp it next merely..  she wants more information from me Cause my past writings to them are too long to read she said, to review CCTS  said.. how all absurd.  Useless  CCTS personnel  just like those at Acanac. Acanac useless solution to deal with my internet problem was to uselessly replace the modem 3 times even..  
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CCTS do note that my original contract with ACANAC paid for my MasterCard as well as the terms of agreements are all there with Acanac and so also also all of my last up letters of complaints to accent about their poor services and their poor Reponses. The undeniable obvious evidence  that my internet speed has been capped is there too. 
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 see

April 24, 2014

AND WHAT ABOUT THE REST OF CANADA. DON’T THE POLITICIANS CARE ABOUT THE CITIZENS GOOD WELFARE?

 

 

canada-justice

YOU HAVE TO BE  A REALLY IGNORANT CANADIAN  NOT TO KNOW THAT CANADIANS RIGHTFULlY GRIPE OFTEN ABOUT THE BAD POLICE SERVICES, BAD COPS TOO OFTEN–  THE PRICE GOUGING OIL COMPANIES,   ABOUT THE BAD, GREEDY, IMMORAL TELECOMMUNICATION FIRMS, AND THE BAD, PRETENTIOUS  POLITICIANS IN  CANADA!

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WINNIPEG – The Manitoba government is proposing a law that would ban misleading advertising about Internet, telephone, cable TV and other services. The Consumer Protection Amendment Act, introduced in the legislature Thursday, would require companies to prominently display the full cost of each service — not just a discount introductory rate. companies would also have to be upfront about any extra fees for equipment rentals, installation and other items. There will also be limits on cancellation fees, similar to an existing law on cellphone contracts.  Consumer Protection Minister Ron Lemieux says the province has heard complaints from people who felt confused about the full price of cable TV, Internet bills and telephone services. “We’re just saying to the companies out there that are offering these services — be upfront, let the customer know what (they’re) going to be paying for.” The law would also cover satellite TV and radio services and monitored alarm systems. Fines would range from $1,000 to $5,000 dollars and, in more serious cases, the government could apply to the courts for higher penalties.

 

The government announced the plan last fall and asked for public input, and some 360 people responded. Many people said they had been enticed by low, introductory prices and were not clear on what the price would be once the discount period ended, Lemieux said. The move was welcomed by the Consumers Association of Canada.

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DO SEE ALSO

http://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

http://thenonconformer.wordpress.com/2012/01/18/anyone-doubt-the-oil-producers-and-sellers-are-greedy-hogs/

http://thenonconformer.wordpress.com/2011/10/11/why-does-the-canadian-government-try-to-sleep-with-the-murderers-because-of-the-oil-still/

http://thenonconformer.wordpress.com/2010/01/13/the-dicatorial-rcmp-and-conservative-governments-typical-unacceptable-malaise/

http://thenonconformer.wordpress.com/2010/10/25/canadas-bad-police-officers/

http://thenonconformer.wordpress.com/2009/02/17/it-is-getting-worse-for-the-rcmp/

http://thenonconformer.wordpress.com/2011/04/27/undeniably-canadas-gravy-train-continues-to-cause-our-taxes-to-increase/

http://thenonconformer.wordpress.com/2011/06/07/justice-applies-to-the-corporations-now-as-well/

http://thenonconformer.wordpress.com/2010/01/18/so-much-for-any-promised-consumer-protecton/

 

December 13, 2013

Too big for their britches..

c

Look the citizens are busy working, paying their taxes and they have elected Ministers to look after them instead.. It amazes me thus next that now for years and years  one of the obvious major Citizens complaint in Canada that is still around is about the bad Bell phone company and why does it takes so long for the CRTC and the governments, ministers to  even deal with it too.. and the other very often complaint still is about the bad cops getting away with abuses and murders.. Don’t believe me see how very  popular my posts are about bad Bell and bad cops still are… almost as much  as the bad comments about the bad PM… and bad alcoholics, divorce.

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The useless CTRC does so little and so late..

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The CRTC said it is concerned that “some wireless companies” are making it difficult for smaller mobile operators  that do not operate a national network to compete in the marketplaceThe Canadian Radio-television and Telecommunications Commission (CRTC) has launched a deeper investigation on wholesale wireless roaming rates in the country with the goal of determining in the country’s big three wireless carriers are charging excessive rates to smaller providers for use of their networks.Based on information obtained by the CRTC, some of the large providers are charging or proposing to charge, their smaller Canadian competitors significantly higher wholesale roaming rates than those charged to U.S.-based wireless companies, a statement from the telecom regulator said. Higher wholesale rates can impact the retail rates that smaller companies charge their customers.: http://www.itworldcanada.com/article/crtc-ramps-up-probe-on-roaming-rates/

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Investigators shielded officers in police shooting of Montreal teen, coroner’s   A Quebec coroner’s report into the police shooting of a teenager that led to a riot in Montreal has found investigators failed to follow proper procedure and went out of their way to shield the officers involved from scrutiny. http://www.theglobeandmail.com/news/national/investigators-didnt-use-proper-procedure-in-villanueva-shooting-coroners-report-finds/article16001813/

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Fredy Villanueva coroner report criticizes police practices.. Villanueva, 18, was shot and killed on Aug. 9, 2008, by Const. Jean-Loup Lapointe of Montreal police, after the young man was found playing an illegal game of dice with his brother and three friends in Montreal’s Henri-Bourassa Park.

“The death of M. Villanueva is the result of a multitude of human nature factors, which, if considered on their own, would not have logically justified this result,” the report states.

“Each year, thousands of infractions as trivial as playing dice in the park are the subject of police interventions that go well, even when police and members of the public disagree.”

The coroner’s report, released Tuesday morning, made about 20 recommendations, which focus mainly on police practices. http://www.cbc.ca/news/canada/montreal/fredy-villanueva-coroner-report-criticizes-police-practices-1.2466825

DO SEE ALSO

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http://thenonconformer.wordpress.com/?s=CRTC

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http://thenonconformer.wordpress.com/?s=POLICE

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http://thenonconformer.wordpress.com/?s=calgary+police

copy to steven.blaney@parl.gc.ca  Minister of Public Safety

July 26, 2013

Canada’s hogs get richer at the Citizens expense

MONTREAL – As Montrealers fumed about fare hikes and repeated métro breakdowns, several of the Société de transport de Montréal’s top managers were enjoying big pay raises last year. The salaries of 12 top STM managers jumped by more than 10 per cent in 2012 compared with 2011, according to a Gazette analysis based on information obtained under access-to-information. The data pertain to the STM’s “extended executive committee” — the agency’s 40 or so highest-paid employees. Salaries range between $120,000 and almost $300,000. In 2012, the average annual pay in this group jumped by 5.6 per cent or $9,200, increasing the average annual salary to $173,000. During the same period, the salaries of Montreal bus and métro drivers increased by two per cent. The average Canadian saw a salary increase of 2.8 per cent in 2012, according to Statistics Canada.  http://www.montrealgazette.com/business/managers+raises/8703628/story.html

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You know why these big execs all who rather should have been fired they did not care about the  Metro Breakdowns? they likely too their cars to work, and could afford the parking downtown too ehh..  and how many Managers also go useless pay raises elsewhere now too?

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MONTREAL — For years, Canada was regarded by international experts as one of the most protected and most expensive wireless markets in the world. Canadian consumers weren’t well served by mobile operators and that only began to change a few years ago when new entrants like Videotron and others came in and the market became more competitive.  Now, the federal government wants to continue the push toward greater competition and choice by auctioning off additional spectrum in September to attract a new player. From the perspective of consumers, what could be wrong with that?  http://www.montrealgazette.com/business/Peter+Hadekel+Bell+wireless+arguments+against+Verizon+ring/8709258/story.html

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Well if you are Bell, Rogers, Telus, etc.. everything is wrong.. as they can never have enough money for a start..  Bell is one of Canada’s most hated Corporations still even because it too often abuses it’s customers still..

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You did notice that CTV News support Bell, BCE here? oh I forgot Bell owns CTV…

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see

http://thenonconformer.wordpress.com/2013/05/20/major-canadian-telecommunications-firms-still-unacceptably-tend-to-lie/

http://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/

PS   NOW STEPHEN HARPER GET OFF THE BOOZE AND LOOK AFTER THE GOOD WELFARE OF ALL CANADIANS

http://thenonconformer.wordpress.com/2011/03/31/canada%e2%80%99s-prime-minister-stephen-harper-is-not-a-real-evangelical-christian/

June 11, 2013

Private data is being collected and stored, in Canada, why?

You probably saw on the news that a U.S. government agency has been caught secretly spying on the private communications of millions of people like you – through their cell phones,1 and through popular online services like Google, Facebook, and Skype.2

Now, The Globe And Mail is reporting that Canada has its own agency operating in near-total secrecy that appears to be doing the same thing – recklessly collecting and storing our most sensitive private information in giant databases.3

This is important: We need to know what sensitive private data is being collected and stored, and why. Call on the government to tell us the truth about their reckless online spying program immediately.

Steve and Lindsey, on behalf of your OpenMedia.ca team

P.S. Fighting for our right to privacy has been a long haul, but we’re proud to have Canadians counting on us to keep our ears to the ground, and to keep amplifying your voices when it counts. It would mean a lot to our small team if you could chip what you can now. If you really believe in our work, please consider supporting our ongoing campaigns by making regular contributions as a special OpenMedia.ca Ally.

P.P.S. This is an international issue. OpenMedia is also joining with other groups to call on the U.S. government to stop its spying on the online activity of people around the world, including Canadians. Once you’ve raised your voice in Canada we hope you’ll also join the international campaign.

 

Footnotes

[1] NSA collecting phone records of millions of Verizon customers daily. Source: The Guardian.

[2] Secret program gives NSA, FBI backdoor access to Apple, Google, Facebook, Microsoft data. Source: The Verge.

[3] The Globe And Mail reports that CSEC has “acknowledged that some Canadian communications are scooped up into this dragnet.” Source: The Globe And Mail.

[4] Privacy watchdog on spy agency’s data collection: ‘We want to find out more’. Source: The Globe And Mail.

[5] Spy agencies have turned our digital lives inside out. We need to watch them. Source: The Globe And Mail.

[6] Supra note 4.

 

May 20, 2013

Major Canadian telecommunications firms still unacceptably tend to lie

smartphones
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There is also now  some seriously stiff competition out there when it comes to smartphones these days. Choosing your phone is becoming just about as tough as deciding between various telecommunications firms or between choosing to buy laptops or tablets. Samsung S4 or iPhone 5 or HTC One now  are the most popular, but still this doesn’t make even now  choosing between them an easy task.  Never take anything for granted, get it in writing first.
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The Major Canadian telecommunications firms even Bell and Rogers still unacceptably   tend to falsely lie to you when you  first approach them and you do  ask for their cost of your new  cellphone Monthly service? as I discovered last week firsthand too. For they generally hesitatingly too do not answer you directly as to what the costs. hidden costs too,  are but instead  like Bell does often they do falsely try to divert the answer by asking you rather as to what  want with to do with your cell phone, or how do you want to use it?
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Secondly  they still do not indicate generally upfront  all of the costs, sim card cost, installation fees, monthly costs, limitations, cancellation fees, contract terms, contract period,  and if you ask them for a list of all their plans and costs, detail available as  they seem not to have it.  Very much unlike the European services where costs are competitive and fully detailed. Verizon and Videotron seem to be an exception here.  
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Smartphones are phones that make life easy with their add-on features like camera, instant connect, video calling, email, social media, games, news, entertainment etc..  So firstly how is their battery lives? Can they be readily replaced, and where? The more expensive Apple iPhone5 has half the Battery life of the Samsung S4? wow.. in the long run it will costs you much more to own an Apple iPhone5..
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Some of the things you might also  want to review first include  Length-  size , Material-, outer cover ,looks and weight. Processor and RAM- ,  storage memory-expandable?. Battery Life-   2,600mAh or 1,440mAh  or?, Camera-  Amount of MP rear and MP front ? 
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do see also
https://thenonconformer.wordpress.com/2013/04/30/canadas-monopolistic-self-serving-greedy-immoral-telecommunications-firms/
http://thenonconformer.wordpress.com/2010/01/11/the-best-iphone-to-buy-or-to-use/
http://thenonconformer.wordpress.com/2010/10/25/chilling-facts-about-cellphones-while-driving-insurance-rates/
http://thenonconformer.wordpress.com/2008/09/16/ontario-doctors-rightfully-oppose-cellphones-and-driving/
http://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/
http://thenonconformer.wordpress.com/2011/09/20/bell-canada-included-now/
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April 30, 2013

Canada’s monopolistic , self serving, greedy , immoral telecommunications firms

rogers-bell2

 

Canadians can access broadband using either wire line or wireless facilities but in order to meet the high demands of cell phones, Canada’s major telecommunications firms and their subs they are  failing to deliver the capacities  as originally promised, Canada’s major telecommunications firms and their subs they are  not keeping their contractual obligations, are falsely  cutting back on internet capacity and speeds,  so all of this is still a major issue with Canada’s major telecommunications firms and their subs..  while  they advertise a certain speed but likely you next still only get half of it as they cap their downloads and speeds..   http://thenonconformer.wordpress.com/2014/06/23/can-bell-do-its-job-and-provide-me-now-their-proper-services/

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Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. Five Canadian consumer and public interest groups say that Bell and Astral’s new proposed merger is not in the public interest and should be denied. The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc.  “Increased media concentration into the hands of few large vertically integrated telecommunications and media companies will not result in more competition in the market,” said John Lawford, PIAC executive director and general counsel, in a statement. “The loss of Astral in the marketplace does not deliver more competition for consumers. Any increases to Bell’s size will further threaten the ability of independent broadcasters and broadcasting distributors to effectively compete against the highly concentrated, tight oligopoly of large media companies that own both broadcasting and distribution services.”  The groups stated the deal would be bad for consumers and outlined several concerns, including:  http://www.cartt.ca/news/15358/Radio-Television/PIAC-other-consumer-groups-speak-out-against-Bell-Astral-II.html
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The Public Interest Advocacy Centre (PIAC), who also acts as counsel for the Consumers’ Association of Canada (CAC), Council of Senior Citizens’ Organization of British Columbia (COSCO), National Pensioners and Senior Citizens Federation (NPSCF) and Option consommateurs (OC) filed comments with the CRTC on Friday opposing the proposed acquisition of Astral Media Inc. by Bell Canada, a division of BCE Inc. The
 consumer advocacy group is asking the CRTC to turn down the Bell-Astral merger for a second time, saying a bigger Bell won’t be better for competition or choice.    The advocacy group says the market already isn’t meeting consumers’ expectations for choice, flexibility and affordability, and approving the deal doesn’t promise to make the situation any better. http://www.cbc.ca/news/business/story/2013/05/07/business-bell-astral-piac.html

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Cogeco also still opposes revised Bell-Astral deal, saying it’s not good for consumers. “Canadian consumers of television entertainment can only expect rising costs for their viewing options on fixed and mobile platforms, more forced packaging of BCE services and less choice in the selection of services they actually wish to use,” the company said in a news release.

In Canada these days there is a big public outcry about legal tax avoidance by big firms.  It also now seems obvious in retrospect that self regulation also does not work. Effective supervisions, vigilance , controls are  always needed.. I also do still  think it’s time to break up the telecom monopoly in Canada as these mostly  still robber barrons cant be trusted with freedom on the internet or with our phones…

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Firms  that hire expensive lobbyists and seem to hand out extravagant gifts including golf outings, trips, and even opera tickets to legislators willing to vote their way. These firms   with their false one sided contracts do  still for  freedom from regulation, oversight and pursue  the right to abandon their full responsibility to their customers, even with their immoral price hijacks  rates for any false excuses now too. I have already rightfully, often written Posts about our too often bad telecommunications firms, Internet firms  and Bell, Rogers and Telus are still not about to give up their greedy, immoral ways .  These rather too often price gougers too still do seem falsely to like to find any excuse to stick more charges to the customers even 

http://thenonconformer.wordpress.com/tag/telecommunications-firms/

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One sided contracts are illegal  as any contract is illegal when it is either contrary to a statute or is contrary to public policy.   and all illegal contracts are not enforceable. Thus if you enter into an agreement with another person and you know or have reason to suspect the bargain has some taint of illegality or immorality merely don’t take the risk and exposit it to all.

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And https://postedat.wordpress.com/2011/06/28/the-10-commandments-are-still-applicable-today-for-all-corporations-and-business-persons-included/

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These big firms that offer these now essential services too  they are too often useless, pretentious, immoral even, and the words “customer care” here clearly are misleading, false, they rather are paid company employees who look after the customer’s sole interest who quote the firms own policies, rights, demands.. These same mostly self serving firms and department, persons tend to disrespect even the federal and provincial laws, the consumer protection laws included as ai have found out myself many times now too. They all tend to firstly really not care about any of the customer’s personal abuses, hardships, losses, pains, concerns for almost all of these corporations solely care only about the firm’s own profitability, and their sole, bottom line for them is making more of the almighty buck not matter what the costs, even to the customers.  Still sadly almost all OF Canada’s telecommunications firms have a grossly one sided contract terms, definitions that mainly dictates out the rights of the firms only and not the customers rights, and this is grossly both illegal and immoral. Public exposure and prosecution of the liars, bullies, abusers, guilty firms serves everyone’s best interest. http://thenonconformer.wordpress.com/2011/06/28/bell-canada-to-pay-a-penalty-of-10-million-for-making-misleading-advertising-claims/
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According to Canada’s Commissioner for Complaints for Telecommunications Services 2011-2012 report, wireless services topped the complaints list. In the rising flood, Telus was the only company among Canada’s big three that had a drop in complaints — 13 per cent. Bell chalked up a hike of 17 per cent and Rogers Communications complaints rose by a whopping 112 per cent. Among cable service providers, Shaw saw complaints climb 335 per cent.”  http://thenonconformer.wordpress.com/tag/bell-aliant/

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Those sly subversive foxes at the CRTC TEND STILL TO  SOLELY FOR THEIR OWN INTEREST and all very very far from the pretense that is to the consumer benefit. To promote competition and to prevent market abuse by the largest players there needs to be a mix of effective oversight, and regulation   to allow real competition in the marketplace to take hold with real price decreases now too

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It is clear the rich do continually get richer by satisfying their immoral  greed by drastically creaming off profits, and not fulfilling their promised responsibility by investment in adequate Customers  services. It seems obvious in all retrospect that self regulation does not work where the main  motive is  monetary  profit.  Also these Profits do leave the country, that’s the problem! They tend rather to go off to tax havens and we don’t see their further benefits. The  past privatisation of any of our basic essential service  needs, such as telecommunication and also Medicare,  in order to provide  profits for a few was and is always  foolish, destructive approach.  We must not tolerate any further citizen suffering caused by selfish profits, and it is time to bring back all of the basic  utilities and essential services back into democratic control, and to renationalise them.  it’s time all of the essential services, water, energy, rail, airlines  and communications were all taken back into public ownership without any recompense to those who hold the shares. They have already taken more than enough in profits and dividends.

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Rogers, one of the largest telecom companies in the country, has found a way to block our access to affordable mobile services. We’re now looking at a future where just three mobile telecom giants could control a monopoly of the Internet and phones services, holding back progress and innovation. This is totally unacceptable.

http://thenonconformer.wordpress.com/tag/rogers/

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So Now still who really protects the ordinary Canadian citizens from the too often bad, immoral  firms in reality, now  holding the much too many crooked   firms to accountability and next falsely  if there is any justice  it takes years to do so.. and for decades  or  not much good  tends to happen next anyway..  as “We Have a Coin-Operated Government”  Now you would think that our public and civil servants, politicians would by now know how to deal with all of these crooks without me having to tell them and all about it still.

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March 27, 2013

Canada’s Perverse telecom giants

Rogers, one of the largest telecom companies in the country, has found a way to block our access to affordable mobile services. We’re now looking at a future where just three mobile telecom giants could control a monopoly of the Internet and phones services, holding back progress and innovation. This is totally unacceptable.

1. Canadians already do pay some of the highest cell phone fees and are forced into some of the worst contracts in the industrialized world.
2. Our broken cell phone market limits our use of mobile Internet technologies, and with it our creativity and entrepreneurship. Providing more choice for Canadians is crucial to innovation, and the success of our economy.
3. Canadians suffer from poor service because three big cell phone conglomerates control nearly 94% of the market
4. To make matters even worse, Rogers has come up with a plan to block our access to the few affordable mobile services that do exist by obtaining scarce wireless spectrum assets. Who next?
5. This will mean more control for Big Telecom and higher prices and less choice for you and your family.
6. The Rogers plan breaks Industry Canada rules because it grants the Big Telecom conglomerate access to wireless spectrum assets that were specifically set aside for new, more affordable telecom options for Canadians.
7. The Industry Minister, Christian Paradis, has the ability to enforce the government’s rules for cell phone service but so far he has falsely refused to do so.
8. Tens of thousands of Canadians have already told Industry Minister Paradis to stop Big Telecom from killing affordability in Canada’s mobile Internet and cell phone market  

http://www.demandchoice.ca/

October 26, 2012

Bell, Shaw and Rogers still can’t seem to provide good customer services! why?

It is basicaly cause they still do not care for the customers as they still are too greedy soley for the customer’s  money..

Wireless complaints on the rise for two of Canada’s top three telecoms “According to Canada’s Commissioner for Complaints for Telecommunications Services 2011-2012 report, wireless services topped the complaints list. In the rising flood, Telus was the only company among Canada’s big three that had a drop in complaints — 13 per cent. Bell chalked up a hike of 17 per cent and Rogers Communications complaints rose by a whopping 112 per cent. Among cable service providers, Shaw saw complaints climb 335 per cent.”

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“Bell, Virgin and Solo had 31.5 per cent of complaints, compared to 34.3 per cent for Rogers, Fido and ChatR, and 13 per cent for Telus and Koodo.

Billing accounted for a 51 per cent of issues raised by clients: bills for services they didn’t request; bills at a higher rate than quoted; being billed twice for the same services; and being billed for wireless service after their devices were lost, stolen or taken in for repair.

In 231 complaints, customers found that disputes with a telecom provider ended up on their credit reports. This can often result in last-minute denial of a mortgage, loan or credit card application.

The CCTS breaks down the number of complaints by service provider. Here’s how the major players, along with their discount wireless brands, stacked up in 2011-12:

Rogers (2,881); Fido (824); ChatR Wireless (16)

Bell Canada (2,749); Virgin Mobile (491); Solo (176)

Telus (1,211); Koodo (202)

http://www.thestar.com/business/article/1278154–telecom-watchdog-scolds-firms-about-bill-errors-roseman

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see also

http://thenonconformer.wordpress.com/2012/09/14/is-there-realy-any-doubt-as-to-how-big-liars-our-telecomminications-firms-are/

http://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/

October 25, 2012

A step in the right direction in Quebec now too

 Everyone can and should be held accountable even for their acts and their words now too.. no matter who you are too. We all tend to know by now that the crooks on their own do falsely  deny any guilt or wrong doings now  too. Water unrestrained runs down hill, so do self supervised Professionals, Doctors, Nurses, Cops, Mayors, Civil and Public Servants, RCMP,  Business persons  now too..  and self supervision does not work as  it tends to be only masturbation and not the real thing still too. The existing justice system has been the subject of persistent criticism from those who charge  that even the police are biased in favour of their fellow officers, establishment  and there is no  guarantee of impartiality, fairness. Civil liberty groups, student federations and social, human rights  activists have been rightfully calling even for an open,  full public inquiry into what they call excessive force against the Quebec Students by the police last spring and summer. An estimated 3,000 people were arrested or abused  during more than four months of widespread Quebec protests, social unrest.

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“We are committed to setting up an independent mechanism of inquiry that will probe into incidents involving the police,” “I have to examine whether the existing system can respond to the two objectives: that those police officers who performed reprehensible acts be punished, and to re-establish public confidence in our police forces … and restore the image unduly tarnished last spring,”  .Mr. Bergeron said. The Quebec government plans to create an independent body to investigate incidents involving police. Public Security Minister Stéphane Bergeron confirmed Wednesday that “in the following weeks,” the ruling Parti Québécois would follow through on its pledge to assemble a civilian police oversight agency. Currently, investigations into incidents involving police that result in serious injury or death are handled by officers from another force.But having “police investigate police” has been strongly denounced by the Quebec Human Rights Commission and the provincial ombudsman. Several other provinces have independent police oversight bodies, though some of them are staffed by current or former police officers. Ontario has one for serious incidents and another for less-grave cases, while Alberta and British Columbia also have agencies.

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Quebec’s cops for the last 50 years too now  have always been as bad as our Quebec Politicians..
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Many people also  still do know what their cities and their provinces   are realy like too.. so let’s not just say that Quebec and Montreal are dirtier over  the other major cites, and provinces… or the cops any better..
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And do not forget the Federal Conservatives. You know, the people who had  claimed many years ago they were going to clean up Ottawa and end entitlements and misspending and were going to show us all a better way.. and now next  they did the same bad thing as all the others.. they even falsely still refuse to be accountiable for their expense accounts .. they clearly also  now have  much too many unacceptable liars still

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do see

http://www.cbc.ca/news/canada/montreal/story/2012/10/24/montreal-quebec-police-oversight-watchdog-agency.html

http://www.ctvnews.ca/canada/quebec-says-new-squad-will-investigate-police-forces-in-province-1.1009167

http://www.montrealgazette.com/news/Police+killings+Public+Security+Minister+St%C3%A9phane+Bergeron+plans+civilian+review+process/7441392/story.html

http://www.theglobeandmail.com/news/national/quebec-to-create-police-watchdog/article4633374/

http://thenonconformer.wordpress.com/2012/10/20/it-is-an-understatement-to-say-many-are-disgusted-with-the-corruptions-in-the-canadian-governments/

http://www.sunnewsnetwork.ca/sunnews/politics/archives/2012/10/20121023-151741.html

http://thenonconformer.wordpress.com/2012/10/05/the-quebec-liberals-and-city-of-montreal-now-had-the-police-looking-in-the-wrong-place-too/

http://thenonconformer.wordpress.com/2012/09/09/the-federal-and-the-quebec-governments-are-undeniably-soft-on-crime-social-welfare-abusers-tax-evaders-new-arrivals/

http://thenonconformer.wordpress.com/2012/09/28/when-exposed-in-quebec-all-of-the-crooks-start-to-blame-the-others/

http://thenonconformer.wordpress.com/2012/10/02/now-tell-us-all-how-many-of-these-montreal-crooks-will-face-actual-jail-time-and-how-long-now-as-we/

http://thenonconformer.wordpress.com/2012/09/29/i-wrote-years-ago-that-anyone-can-and-should-be-held-accountiable-for-their-abuse-of-ou-tax-dollars-anywhere-in-canada-too/

http://thenonconformer.wordpress.com/2012/10/03/nothing-has-realy-changed-in-ottawa-and-elsewhere/

http://thenonconformer.wordpress.com/2012/09/19/finally-police-probe-mcgill-hospital-contract/

October 20, 2012

It is an understatement to say many are disgusted with the corruptions in the Canadian governments

“MONTREAL— Michael Applebaum, the head of the city’s powerful executive  committee, was clear on Friday morning, saying he was “disgusted” by Gilles  Surprenant’s testimony at the Charbonneau Commission. An engineer for the city, Surprenant was responsible for preparing plans and  budget for construction contracts. He admitted to rigging projects for nearly 20  years, netting $600,000 worth of bribes while doing so.”  “Montreal’s political elite ‘disgusted’. I would think that being disgusted at this point is a bit too late! Mr TPS at the Montreal city hall had  been collecting kickbacks, undisturbed, for 20 years.” How stupid do they all think we citizens now realy are? ” This corruption mess goes WAYYYYYYYY beyond Montreal’s Mayor Tremblay and his team, subordinates for sure and for decades now too. But he Tremblay should be made an example of –  JAIL”  “Does Applebaum think the citizens believe that the corruption exists and stops with only  this dummy. What for 20 years no one was suspicious of Gilles  Surprenant’s behaviors, incomes, not even his associates, secretaries? Impossible.  Montreal City hall was too busy prosecuting citizens for parking violations, working hard at revenue more generation and not working at all  to reduce the taxpayer’s costs..  Other mayors and their subordinates clearly have been  corrupted now as well..  “The corruption is not only in construction, it is in the courts too as  People  paying their lawyers large sums of money (cash) to avoid jail sentences?”  The  governments behaviour has clearly been  disgusting even in all of this. Some of the media Falsey trying to Distract the public rather with more stories on evil student protesters and language  laws! Bell’s objection to the CRTC decision will not work.   The PM and the RCMP even here  should be forced to step in and setup a team of investigators, and deal with all the corruptions, criminals now too. The rest of the Bad Guys think they are got away but many already know who they are and have little respect for them too.

Read more: http://montreal.ctvnews.ca/montreal-s-political-elite-disgusted-by-bribes-1.1002515#ixzz29pzdj7Jz

Quebec’s cops for the last 50 years too now  have always been as bad as our Quebec Politicians..
Many people also  still do know what their cities and their provinces   are realy like too.. so let’s not just say that Quebec and Montreal are dirtier over  the other major cites, and provinces… or the cops any better..
And do not forget the Federal Conservatives. You know, the people who had  claimed many years ago they were going to clean up Ottawa and end entitlements and misspending and were going to show us all a better way.. and now next  they did the same bad thing as all the others.. they even falsely still refuse to be accountiable for their expense accounts .. they clearly also  now have  much too many unacceptable liars still

see also

http://thenonconformer.wordpress.com/2012/10/18/by-their-false-denials-who-is-fooling-whom/

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