The non conformer's Canadian Weblog

December 30, 2012

Hey I know the New year is coming but still the 2 biggest requests I get besides can I have some money?

Filed under: News and politics — thenonconformer @ 2:46 pm
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Hey I know the New year is coming but still the 2 biggest requests I get  besides can I have some money? are what do I do with my Problem spouse? and my problemed, slow Computer see also http://thenonconformer.wordpress.com/2012/02/01/how-can-i-speed-up-or-improve-my-home-pc-microsoft-computer-performance-overall/
http://postedat.wordpress.com/2010/11/16/microsoft-fix-it-even-improve-performance-safety-and-security-in-internet-explorer/
monitor
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First 1: Help to troubleshoot my computer –

 It seems it doesn’t take long for a computer to start showing signs of Problems, PC or the Operators?

Here are five easy ways to deal  up your computer in the year ahead:

1. Don’t first Get rid of useless programs. You Might erase something important.. Instead buy a new larger hard drive for under a 100 dollars

http://www.seagate.com/support/downloads/discwizard/

http://pcsupport.about.com/od/upgrades/f/replace-hard-drive.htm

http://www.pcmech.com/article/installing-a-hard-drive-step-by-step/

2. Download the necessary programs and scan for viruses and malware at least once a month.. Someone said that Hell is here on earth for a start.. based on the number of daily viruses, Trojans increasing now that seems to be true.. Sometimes even the best antivirus program misses an infection. And once a  virus or Trojan horse gets in, removing it can be incredibly tough. If you  suspect some nasty got past your defenses, then it’s time to bring in extra  help. Many antivirus makers offer free and easy online scans through your Web  browser.  Again… as we learn … that there is no one program that gives 100% protection against viruses and malwares.  ** Not all computer problems are caused by viruses and malware. But first and foremost, do immediately get some computer protection. This includes anti-virus software, anti-spyware software, a firewall, anti-bot software and overall malware protection. One other way to help prevent spyware and other unwanted software is to make sure all your software is updated often too.

.

 
I am a pretty secure guy when it comes to using and maintaining my computer and so here are my  suggestions that I rely on  for a pretty trouble free computer   for my Windows PC  Keep your system up to date – visit http://www.windowsupdate.com to run a scan. It’ll step you through it.
.
 
Get Windows defender – head to www.windowsdefender.com  to grab this. It’s free and is from Microsoft. It does a pretty decent job of preventing spyware from entering your machine. Also, I love it for the feature of removing programs that start when your computer starts up . . . 
 
Get an Anti Virus software – Certain anti-virus software could bog down your machine  However, I’m using Avast and it’s doing great, it’s effective. And, best of all, it has a free version. Now,  to find from their website you head to www.download.com  and search for Avast 
On top of that since I found not one security software does everything still, periodically I also use the freeware Ad-Aware   and/or  Spybot – Search & Destroy  and they are easily obtained on the same site  www.download.com  and also do See all of the most popular downloads
.
 
For anti-spyware I would recommend Ad-Aware or  Spybot – Search & Destroy. Simple enough. Install and update although I wouldn’t recommend the extra features (teatimer and whatever the other one is) because they can get kind of annoying.
.
 
Also  I do urge you to update your operating systems, security software, updates  regularly, even at least every other day,  and do also perform virus & spyware scans frequently. The question is not if you will get a virus or spyware, but rather when?
.
 
As for other security recommendations, download and do use Mozilla Firefox. It is a faster, more secure, and easier to use. I would also recommend installing add ons called Ad Block Plus and Fasterfox.  Mozilla Firefox Install note: by default, some software  may or will install a toolbar and/or also change your home page. Pay attention to the install screens, and deselect them if you’re not interested. Go to the Control Panel in Window PC
.
- As for computer cleaning software I would recommend CCleaner.  CCleaner Clean up junk files and invalid Registry entries. Just click “Run cleaner” and “Scan registry for issues” (blue square) and that should clean out most of it. Also, running disk cleanup and disk defragmentor should speed up your computer significantly (Start > All Programs > Accessories > System Tools). http://www.ccleaner.com/download
.
 
-  DriverMax  Extract and back up your Windows drivers and reinstall them easily after a new Windows setup.Now that you have some of the knowledge you need to know. Help others now too. Pass it on  http://www.drivermax.com/download.htm  
.
More tips now
- But Do see More great software http://www.snapfiles.com/   – Plus avoid emails from people you don’t know.

- Don’t just download stuff you really don’t know anything about.

- Avoid always going to risky sites (you can probably guess).

-Make sure you use secure passwords. These should be 8+ characters, consisting of numbers, letters and alphanumeric characters. It should also be something more complicated than a name or nickname. And for a  few examples would be SkAl2134!$ or S0mT1Ng$%#.

Your Windows PC – Best Practices Here are some more basic tips on keeping your computing experience as trouble-free as possible.

1.   Backup your files/information monthly at least 2.   Use Firefox instead of Internet Explorer for web browsing 3.   Use a reliable web based email like Gmail, so you have a backup of your emails online as well as onsite… you can set up POP access or access via web browser. 4.   Don’t download software from unknown sites 5.   Don’t use peer-to-peer software like   Limewire; if you must use them, remember: caveat emptor 6.   Ensure MS Windows is updated 7.   Ensure MS Office is updated if equipped 8.   Ensure the Windows Firewall is enabled 9.   Use a hardware firewall like a router if possible 10.   Don’t leave a wireless network unsecured/unencrypted 11.  Ensure antivirus software is installed and updated 12.   Ensure antispyware software is installed, updated and run periodically 13.  Defragment hard drive monthly 14.  Disable unused/unnecessary programs from startup in MSCONFIG 15.  Use Google Desktop Search for more efficient document retrieval and processing 16.  Keep all software disks that came with the computer and any peripherals; especially any software installation keys 17.  Don’t turn off your computer by unplugging it

“Here are some more basic hardware troubleshooting steps:

Open the computer and run it open after cleaning out all dust bunnies. Be careful when you clean; use compressed air and be gentle. Observe all fans (overheating will cause system freezing and/or crashing). This includes the fan on your video card if you have one. Obviously you can’t do this with a laptop, but you can hear if the fan is running and feel if the laptop is getting too hot. For a desktop, without touching anything, hold your hand close to the inside of the case and feel how hot things are getting.

Test the RAM – I like Memtest 86+ from http://www.memtest.org . Obviously, you have to get the program from a working machine. You will either download the precompiled Windows binary to make a bootable floppy or the .iso to make a bootable CD. If you want to use the latter, you’ll need to have third-party burning software on the machine where you download the file and burn as an image, not as data. In either case, boot with the media you made. The test will run immediately. Let the test run for an hour or two unless errors are seen immediately. If you get any errors, replace the RAM. It is extremely important that you get RAM that is compatible with your motherboard (and the RAM already in the machine). Crucial Technology has a Memory Selection Tool on their website.
 
Test the hard drive with a diagnostic utility from the drive manufacturer. If you aren’t sure what drive you have or can’t find a utility for it, Seagate’s SeaTools for DOScan test non-Seagate drives. Download the file and make a bootable floppy or CD with it. You need third-party burning software and to burn as an image, not as data. Boot with the media you created and do a thorough test. If the drive has physical errors, replace it. http://www.seagate.com/www/en-us/support/downloads/seatools
 
The power supply may be going bad or be inadequate for the devices you have in the system. The adequacy issue doesn’t really apply to a laptop, although of course the power supply can be faulty. For a desktop, test by swapping out the PSU for a known-working one. If you have one of the higher-end video cards that requires a separate power supply connector, make sure it is in place.
 
Test the motherboard with something like TuffTest from http://www.tufftest.com  or the Ultimate Boot CD. Sometimes this is useful, and sometimes it isn’t.
 
Testing hardware failures usually involved swapping out suspected parts with known-good parts. If you can’t do the testing yourself and/or are uncomfortable opening your computer, take the machine to a reliable professional computer repair shop. Check with others as to who is reliable and who is not first too.  . Have all your data backed up before you take the machine into a shop. “
 
Diagnosing your internet connectivity issues
  Testing your ISP- Understanding Your Internet Connection
  PING TEST- CONTINUAL PING TEST-TRACE ROUTE TEST If you question the speed or reliability of your ISP, your  Internet connection please run the following Internet connectivity tests. These two tests are a great way to see how you are connecting to the servers. 
 
Now what about also still testing the reliability of your ISP, your Internet service provider.. with a speed tests  http://www.acanac.ca/speedtest/  which still alone are not an adequate solution  here too. So what is? Old fashion Hard work, reading, evaluating, talking to others is often required still too. And often much more..
  
*You may need to run a software program as an administrator   To run a security software or any , other program as an administrator, go to the software short cut, Right click on  it,  got to the properties,  Go  to the Advanced box, click on it,  And select Run as Administrator,  save the settings

see also

 http://www.techsupportalert.com/best-free-anti-virus-software.htm

http://freebies.about.com/od/computerfreebies/tp/best-free-antivirus.htm

3. Backup.

Think about  protecting your valuable data. By a cheap portable external hard drive  If you’re not regularly backing up the files you really don’t want to lose — important documents, digital photos and video, downloaded music and movies — consider yourself lucky that you haven’t suffered a catastrophic loss and get to work.

Burning files to DVDs is falling out of fashion,  External hard drives are increasingly inexpensive — 500 gigabytes can easily be found for under $100 — and offer an easy way to back up by dragging and dropping files.

There are also options to store your files on the cloud — including Dropbox, iCloud and Google Cloud — which would protect you in case of equipment malfunction, fire or theft. but some hacker can access your confidential data

4. Browser updates.

You can’t blame web users for not being up to date with all the latest browsers. Take Mozilla’s Firefox, which was at version 10 at the beginning of the year and recently hit version 17. Version 18 is expected out in early January. .

5. Get it physically clean.

When’s the last time you gave your computer, keyboard and mouse a good scrub? According to Charles Gerba, a leading expert on germs based out of the University of Arizona, what you don’t see might gross you out. And if you’re not good about washing your hands, they could make you sick. Parainfluenza, E. coli, C. difficile and drug-resistant MRSA are among the things that could be lingering beneath your fingertips.

Use disinfecting wipes — which do not contain bleach — to clean keyboards, mice and other non-glass surfaces. Then wipe them dry with a soft lint-free cloth. In lieu of disinfecting wipes, Dell says you can use a mix of three parts water and one part liquid dishwashing detergent to clean keyboards and mice. To clean a monitor, Dell recommends using a specially designed screen-cleaning tissue and solution, but also says simply using water on a soft cloth will work.

.
 How to troubleshoot a specific computer problem What steps do you go through in order to diagnose a computer problem? There’s more than one correct answer, of course, but here’s one way to work through the troubleshooting thought process.

We all have our methods to identify and correct computer problems. Most of us probably have certain things we go through, or steps we follow, and so on. I’m not suggesting that there’s only one right way to diagnose and fix a problem, but they probably all have some commonalities. Moreover, different environments, applications, and countless other circumstances will influence any troubleshooting methods, so your particular circumstances might dictate something otherwise. Nonetheless, here’s an outline of my own thought process when approaching a computer problem.

User support problems usually fall into one of the following categories:

Hardware failure: This could actually be a failed component — a bad motherboard or hard drive, for example – or it could be a matter of an unplugged cable, a router or modem that needs to be recycled, or some other such thing.

Software issue: This would include the operating system, something affected by a Windows update, an application update, or an actual software bug.

User-created problem: These are usually of the unintentional variety where a user might inadvertently disable something, change something, delete something, and so on.

Training or documentation: Often times there is no real problem, per se, except for a lack of knowledge or understanding about something. In these cases, it might be that training is needed or documentation needs to be updated.

Outside vendor issue: As much as I hate hearing the buck being passed around from one support group to another, it’s sometimes real and justified. A custom software application or a supported piece of hardware might be experiencing some issues. High-end and high-output printing devices often fall into these categories. In my case, the support obligation usually ends at the printing or plotting device itself (except for low-end desktop printers), and short of restarting the unit, there isn’t much I can do to troubleshoot and fix the problem. Such units are seldom sold alone, and they almost always come with a use-and-support agreement.

One thing I always do, however, when calling on such outside support help is to make myself available to assist in whatever way necessary. I would never say (or seldom say), for example, this is your problem that you need to fix. But rather I’d approach it as a joint problem that we, together, need to address until the issue is resolved.

I try to identify into which category the problem falls as quickly as I can. It is possible, I suppose, for a problem to actually have two (or more) underlying reasons, which can make finding the solution even more of a challenge; and in such cases, the fixes would probably have to be addressed in that order — hardware first, then software (drivers, etc.), then user issues (configuration, etc.), followed by training or documentation. Nonetheless, I try to isolate the problem into one of those categories as quickly as possible.

Possible steps to seek a solution:

Reboot: Try this preferably before support is called. I actually had a user who posted a message to himself that he taped along the edge of his monitor: Reboot first, call Joe second. Of course, on one hand, there’s the situation where a reboot actually fixes a problem. On the other hand, however, requiring a reboot might really be a symptom of a deeper underlying problem. Rebooting once and being done with it is one thing, but if it becomes necessary to reboot too frequently to fix the same problem, then digging a little deeper to find the underlying problem would be required.

Replicate the problem or issue: Make the problem happen again, see the error message, etc. Experience the problem yourself to get a better feel.

Retrace user steps that led up to the problem: What did the user do immediately leading up to the problem? What was changed? What was installed (or uninstalled)? The answer is usually, “I did nothing different,” or something along those lines. But it’s amazing how often we actually can identify that something really was changed by simply asking questions of the user.

Device Manager: This is such a quick and easy way to get an overview of the hardware status. A quick look for the yellow or red warning tags might quickly identify the source of a problem.

Error logs: Like the Device Manager, the error logs might reveal the source and frequency of a problem.

Isolate the problem: Is it unique to this one computer, or are more people experiencing the same issue? For example, is it only one computer that can’t print versus all of them that can’t print?

Seek obvious solutions: Unplugged cords and cables are often the cause of a problem or failure. Sometimes the most simple and obvious solution is the hardest to see. I recall having received a support call telling me that a computer hard drive had failed, but upon further investigation I discovered that a prankster had put a floppy disk into another user’s floppy disk drive, and since the BIOS boot order was set as such, it was looking for a bootable floppy disk. Since floppy disks are used so seldom any more (in fact, many computers don’t even have floppy disk drives), it was an easy thing for the user to overlook.

There’s no one right way to troubleshoot all computer problems, and none of my outlined steps are necessarily in any correct order. But this is pretty much my own mind-set when I approach problems in my environments. Please share your own thoughts and comments. http://www.techrepublic.com/blog/helpdesk/how-to-troubleshoot-a-computer-problem/1023

More info
Basic trouble shooting techniques http://www.gcflearnfree.org/computerbasics/15/print
Fix common PC problems http://www.microsoft.com/athome/troubleshoot101.aspx#
Basic computer troubleshooting http://www.computerhope.com/basic.htm
Computer Repair & Diagnostics Flowcharts.  http://fixingmycomputer.com/
How to Troubleshoot Your PC: A Hypochondriac’s Guide  http://www.pcworld.com/article/255985/how_to_troubleshoot_your_pc_a_hypochondriacs_guide.html
Backup the Registry BEFORE Editing!  http://pcsupport.about.com/
Windows XP Tipshttp://windowsxp.mvps.org/tips_page.htm
.
Now as far as your spouse is concerned..

Hey I know the New year is coming but still the 2 biggest requests I get  besides can I have some money? are what do I do with my Problem spouse? and my Problem Computer 
First 1: Help to troubleshoot my computer –

 It seems it doesn’t take long for a computer to start showing signs of Problems, PC or the Operators?

Here are five easy ways to deal  up your computer in the year ahead:

1. Don’t first Get rid of useless programs. You Might erase something important.. Instead buy a new larger hard drive for under a 100 dollars

http://pcsupport.about.com/od/upgrades/f/replace-hard-drive.htm

http://www.pcmech.com/article/installing-a-hard-drive-step-by-step/

2. Download the necessary programs and scan for viruses and malware at least once a month.. Someone said that Hell is here on earth for a start.. based on the number of daily viruses, Trojans increasing now that seems to be true..

Sometimes even the best antivirus program misses an infection. And once a  virus or Trojan horse gets in, removing it can be incredibly tough. If you  suspect some nasty got past your defenses, then it’s time to bring in extra  help. Many antivirus makers offer free and easy online scans through your Web  browser.
Again… as we learn … that there is no one program that gives 100% protection against viruses and malwares.  ** Not all computer problems are caused by viruses and malware. But first and foremost, do immediately get some computer protection. This includes anti-virus software, anti-spyware software, a firewall, anti-bot software and overall malware protection. One other way to help prevent spyware and other unwanted software is to make sure all your software is updated often too.
 
I am a pretty secure guy when it comes to using and maintaining my computer and so here are my  suggestions that I rely on  for a pretty trouble free computer   for my Windows PC  Keep your system up to date – visit http://www.windowsupdate.com to run a scan. It’ll step you through it.
 
Get Windows defender – head to www.windowsdefender.com  to grab this. It’s free and is from Microsoft. It does a pretty decent job of preventing spyware from entering your machine. Also, I love it for the feature of removing programs that start when your computer starts up . . . 
 
Get an Anti Virus software – Certain anti-virus software could bog down your machine  However, I’m using Avast and it’s doing great, it’s effective. And, best of all, it has a free version. Now,  to find from their website you head to www.download.com  and search for Avast 
On top of that since I found not one security software does everything still, periodically I also use the freeware Ad-Aware  and/or  Spybot – Search & Destroy  and they are easily obtained on the same site  www.download.com  and also do See all of the most popular downloads
 
For anti-spyware I would recommend Ad-Aware or  Spybot – Search & Destroy. Simple enough. Install and update although I wouldn’t recommend the extra features (teatimer and whatever the other one is) because they can get kind of annoying.
 
Also  I do urge you to update your operating systems, security software, updates  regularly, even at least every other day,  and do also perform virus & spyware scans frequently. The question is not if you will get a virus or spyware, but rather when?
 
As for other security recommendations, download and do use Mozilla Firefox. It is a faster, more secure, and easier to use. I would also recommend installing add ons called Ad Block Plus and Fasterfox.  Mozilla Firefox Install note: by default, some software  may or will install a toolbar and/or also change your home page. Pay attention to the install screens, and deselect them if you’re not interested. Go to the Control Panel in Window PC
.
- As for computer cleaning software I would recommend CCleaner.  CCleaner Clean up junk files and invalid Registry entries. Just click “Run cleaner” and “Scan registry for issues” (blue square) and that should clean out most of it. Also, running disk cleanup and disk defragmentor should speed up your computer significantly (Start > All Programs > Accessories > System Tools). http://www.ccleaner.com/download
 
-  DriverMax  Extract and back up your Windows drivers and reinstall them easily after a new Windows setup.Now that you have some of the knowledge you need to know. Help others now too. Pass it on  http://www.drivermax.com/download.htm  
- But Do see More great software http://www.snapfiles.com/   – Plus avoid emails from people you don’t know.

- Don’t just download stuff you really don’t know anything about.

- Avoid always going to risky sites (you can probably guess).

-Make sure you use secure passwords. These should be 8+ characters, consisting of numbers, letters and alphanumeric characters. It should also be something more complicated than a name or nickname. And for a  few examples would be SkAl2134!$ or S0mT1Ng$%#.

.

Your Windows PC – Best Practices Here are some more basic tips on keeping your computing experience as trouble-free as possible.

1.   Backup your files/information monthly at least 2.   Use Firefox instead of Internet Explorer for web browsing 3.   Use a reliable web based email like Gmail, so you have a backup of your emails online as well as onsite… you can set up POP access or access via web browser. 4.   Don’t download software from unknown sites 5.   Don’t use peer-to-peer software like   Limewire; if you must use them, remember: caveat emptor 6.   Ensure MS Windows is updated 7.   Ensure MS Office is updated if equipped 8.   Ensure the Windows Firewall is enabled 9.   Use a hardware firewall like a router if possible 10.   Don’t leave a wireless network unsecured/unencrypted 11.  Ensure antivirus software is installed and updated 12.   Ensure antispyware software is installed, updated and run periodically 13.  Defragment hard drive monthly 14.  Disable unused/unnecessary programs from startup in MSCONFIG 15.  Use Google Desktop Search for more efficient document retrieval and processing 16.  Keep all software disks that came with the computer and any peripherals; especially any software installation keys 17.  Don’t turn off your computer by unplugging it

“Here are some more basic hardware troubleshooting steps:

Open the computer and run it open after cleaning out all dust bunnies. Be careful when you clean; use compressed air and be gentle. Observe all fans (overheating will cause system freezing and/or crashing). This includes the fan on your video card if you have one. Obviously you can’t do this with a laptop, but you can hear if the fan is running and feel if the laptop is getting too hot. For a desktop, without touching anything, hold your hand close to the inside of the case and feel how hot things are getting.

Test the RAM – I like Memtest 86+ from http://www.memtest.org . Obviously, you have to get the program from a working machine. You will either download the precompiled Windows binary to make a bootable floppy or the .iso to make a bootable CD. If you want to use the latter, you’ll need to have third-party burning software on the machine where you download the file and burn as an image, not as data. In either case, boot with the media you made. The test will run immediately. Let the test run for an hour or two unless errors are seen immediately. If you get any errors, replace the RAM. It is extremely important that you get RAM that is compatible with your motherboard (and the RAM already in the machine). Crucial Technology has a Memory Selection Tool on their website.
 
Test the hard drive with a diagnostic utility from the drive manufacturer. If you aren’t sure what drive you have or can’t find a utility for it, Seagate’s SeaTools for DOScan test non-Seagate drives. Download the file and make a bootable floppy or CD with it. You need third-party burning software and to burn as an image, not as data. Boot with the media you created and do a thorough test. If the drive has physical errors, replace it. http://www.seagate.com/www/en-us/support/downloads/seatools
 
The power supply may be going bad or be inadequate for the devices you have in the system. The adequacy issue doesn’t really apply to a laptop, although of course the power supply can be faulty. For a desktop, test by swapping out the PSU for a known-working one. If you have one of the higher-end video cards that requires a separate power supply connector, make sure it is in place.
 
Test the motherboard with something like TuffTest from http://www.tufftest.com  or the Ultimate Boot CD. Sometimes this is useful, and sometimes it isn’t.
 
Testing hardware failures usually involved swapping out suspected parts with known-good parts. If you can’t do the testing yourself and/or are uncomfortable opening your computer, take the machine to a reliable professional computer repair shop. Check with others as to who is reliable and who is not first too.  . Have all your data backed up before you take the machine into a shop. “
 
Diagnosing your internet connectivity issues
  Testing your ISP- Understanding Your Internet Connection
  PING TEST- CONTINUAL PING TEST-TRACE ROUTE TEST If you question the speed or reliability of your ISP, your  Internet connection please run the following Internet connectivity tests. These two tests are a great way to see how you are connecting to the servers. 
 
Now what about also still testing the reliability of your ISP, your Internet service provider.. with a speed tests  http://www.acanac.ca/speedtest/  which still alone are not an adequate solution  here too. So what is? Old fashion Hard work, reading, evaluating, talking to others is often required still too. And often much more..
  
*You may need to run a software program as an administrator   To run a security software or any , other program as an administrator, go to the software short cut, Right click on  it,  got to the properties,  Go  to the Advanced box, click on it,  And select Run as Administrator,  save the settings
 

see also

 http://www.techsupportalert.com/best-free-anti-virus-software.htm

http://freebies.about.com/od/computerfreebies/tp/best-free-antivirus.htm

3. Backup.

Think about  protecting your valuable data. By a cheap portable external hard drive  If you’re not regularly backing up the files you really don’t want to lose — important documents, digital photos and video, downloaded music and movies — consider yourself lucky that you haven’t suffered a catastrophic loss and get to work.

Burning files to DVDs is falling out of fashion,  External hard drives are increasingly inexpensive — 500 gigabytes can easily be found for under $100 — and offer an easy way to back up by dragging and dropping files.

There are also options to store your files on the cloud — including Dropbox, iCloud and Google Cloud — which would protect you in case of equipment malfunction, fire or theft. but some hacker can access your confidential data

4. Browser updates.

You can’t blame web users for not being up to date with all the latest browsers. Take Mozilla’s Firefox, which was at version 10 at the beginning of the year and recently hit version 17. Version 18 is expected out in early January. .

5. Get it physically clean.

When’s the last time you gave your computer, keyboard and mouse a good scrub? According to Charles Gerba, a leading expert on germs based out of the University of Arizona, what you don’t see might gross you out. And if you’re not good about washing your hands, they could make you sick. Parainfluenza, E. coli, C. difficile and drug-resistant MRSA are among the things that could be lingering beneath your fingertips.

Use disinfecting wipes — which do not contain bleach — to clean keyboards, mice and other non-glass surfaces. Then wipe them dry with a soft lint-free cloth. In lieu of disinfecting wipes, Dell says you can use a mix of three parts water and one part liquid dishwashing detergent to clean keyboards and mice. To clean a monitor, Dell recommends using a specially designed screen-cleaning tissue and solution, but also says simply using water on a soft cloth will work.

———————————————-
.
 How to troubleshoot a specific computer problem What steps do you go through in order to diagnose a computer problem? There’s more than one correct answer, of course, but here’s one way to work through the troubleshooting thought process.

We all have our methods to identify and correct computer problems. Most of us probably have certain things we go through, or steps we follow, and so on. I’m not suggesting that there’s only one right way to diagnose and fix a problem, but they probably all have some commonalities. Moreover, different environments, applications, and countless other circumstances will influence any troubleshooting methods, so your particular circumstances might dictate something otherwise. Nonetheless, here’s an outline of my own thought process when approaching a computer problem.

User support problems usually fall into one of the following categories:

Hardware failure: This could actually be a failed component — a bad motherboard or hard drive, for example – or it could be a matter of an unplugged cable, a router or modem that needs to be recycled, or some other such thing.

Software issue: This would include the operating system, something affected by a Windows update, an application update, or an actual software bug.

User-created problem: These are usually of the unintentional variety where a user might inadvertently disable something, change something, delete something, and so on.

Training or documentation: Often times there is no real problem, per se, except for a lack of knowledge or understanding about something. In these cases, it might be that training is needed or documentation needs to be updated.

Outside vendor issue: As much as I hate hearing the buck being passed around from one support group to another, it’s sometimes real and justified. A custom software application or a supported piece of hardware might be experiencing some issues. High-end and high-output printing devices often fall into these categories. In my case, the support obligation usually ends at the printing or plotting device itself (except for low-end desktop printers), and short of restarting the unit, there isn’t much I can do to troubleshoot and fix the problem. Such units are seldom sold alone, and they almost always come with a use-and-support agreement.

One thing I always do, however, when calling on such outside support help is to make myself available to assist in whatever way necessary. I would never say (or seldom say), for example, this is your problem that you need to fix. But rather I’d approach it as a joint problem that we, together, need to address until the issue is resolved.

I try to identify into which category the problem falls as quickly as I can. It is possible, I suppose, for a problem to actually have two (or more) underlying reasons, which can make finding the solution even more of a challenge; and in such cases, the fixes would probably have to be addressed in that order — hardware first, then software (drivers, etc.), then user issues (configuration, etc.), followed by training or documentation. Nonetheless, I try to isolate the problem into one of those categories as quickly as possible.

Possible steps to seek a solution:

Reboot: Try this preferably before support is called. I actually had a user who posted a message to himself that he taped along the edge of his monitor: Reboot first, call Joe second. Of course, on one hand, there’s the situation where a reboot actually fixes a problem. On the other hand, however, requiring a reboot might really be a symptom of a deeper underlying problem. Rebooting once and being done with it is one thing, but if it becomes necessary to reboot too frequently to fix the same problem, then digging a little deeper to find the underlying problem would be required.

Replicate the problem or issue: Make the problem happen again, see the error message, etc. Experience the problem yourself to get a better feel.

Retrace user steps that led up to the problem: What did the user do immediately leading up to the problem? What was changed? What was installed (or uninstalled)? The answer is usually, “I did nothing different,” or something along those lines. But it’s amazing how often we actually can identify that something really was changed by simply asking questions of the user.

Device Manager: This is such a quick and easy way to get an overview of the hardware status. A quick look for the yellow or red warning tags might quickly identify the source of a problem.

Error logs: Like the Device Manager, the error logs might reveal the source and frequency of a problem.

Isolate the problem: Is it unique to this one computer, or are more people experiencing the same issue? For example, is it only one computer that can’t print versus all of them that can’t print?

Seek obvious solutions: Unplugged cords and cables are often the cause of a problem or failure. Sometimes the most simple and obvious solution is the hardest to see. I recall having received a support call telling me that a computer hard drive had failed, but upon further investigation I discovered that a prankster had put a floppy disk into another user’s floppy disk drive, and since the BIOS boot order was set as such, it was looking for a bootable floppy disk. Since floppy disks are used so seldom any more (in fact, many computers don’t even have floppy disk drives), it was an easy thing for the user to overlook.

There’s no one right way to troubleshoot all computer problems, and none of my outlined steps are necessarily in any correct order. But this is pretty much my own mind-set when I approach problems in my environments. Please share your own thoughts and comments. http://www.techrepublic.com/blog/helpdesk/how-to-troubleshoot-a-computer-problem/1023

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More info
Basic trouble shooting techniques http://www.gcflearnfree.org/computerbasics/15/print
Basic computer troubleshooting http://www.computerhope.com/basic.htm
Computer Repair & Diagnostics Flowcharts.  http://fixingmycomputer.com/
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and how to deal with Bullies.. abusers..   (1 Cor 13:1 KJV) Though I speak with the tongues of men and of angels, and have not charity, I am become as sounding brass, or a tinkling cymbal. 2 And though I have the gift of prophecy, and understand all mysteries, and all knowledge; and though I have all faith, so that I could remove mountains, and have not charity, I am nothing. “Now I beseech you, brethren, mark them which cause divisions and offenses contrary to the doctrine which ye have learned; and avoid them. For they that are such serve not our Lord Jesus Christ, but their own belly; and by good words and fair speeches deceive the hearts of the simple.” -Romans 16:17-18 KJVGod himself clearly does not accept verbal, physical, or human rights abuses(Mat 18:6 KJV) But whoso shall offend one of these little ones which believe in me, it were better for him that a millstone were hanged about his neck, and that he were drowned in the depth of the sea.(Mat 18:7 KJV) Woe unto the world because of offences! for it must needs be that offences come; but woe to that man by whom the offence cometh!(1 Tim 6:6 KJV) But godliness with contentment is great gain.(1 Tim 6:17 KJV) Charge them that are rich in this world, that they be not highminded, nor trust in uncertain riches, but in the living God, who giveth us richly all things to enjoy;(Psa 37:16 KJV) A little that a righteous man hath is better than the riches of many wicked. 17 For the arms of the wicked shall be broken: but the LORD upholdeth the righteous.I know that even demon inspired persons   will next face negative consequences cause so I am in the right asking them next  to repent of these their wrong doings undeniably too..Any Children of God even who are verbally abused they will next be also physically abused if the matter is not adequately dealt with ASAP Your Abusing others is a common reaction of the carnal flesh and is brought on by many different reasons such as 1: unfulfilled lusts or 2: a spoiled child syndrome who tries to get their own way by whatever method it can 3: sibling rivalry 4: people who have no or little moral values, respect of others 5: one’s parental influence and upbringing..6: demon possessed persons, etc. The devil, demons and demon seduced persons, professing Christian persons falsely, wrongfully take false delight in slandering, abusing, bashing others and their evident fruits of hatred alone The sad reality is abusers rarely change unless they are made personally to face some severe negative consequences, and the older they are the more severe it seems it has to be. So first you merely ask the guilty, bad persons personally to repent twice, the first time without a witness, the second time with witnesses THAT you have asked them to repent.. and proof, substantiation is NOT required.. after you have done that you can next post it openly on the net, tell all the others. Next God is fully free to deal with the unrepentant guilty offenders and believe me he will.. I have now been doing for decades too..ws how false they themselves now are too. they clearly had, do manifest the opposite of the fruit of the Holy Spirit which is love.(Mat 18:8 KJV) Wherefore if thy hand or thy foot offend thee, cut them off, and cast them from thee: it is better for thee to enter into life halt or maimed, rather than having two hands or two feet to be cast into everlasting fire.(1 Tim 5:20 KJV) Them that sin rebuke before all, that others also may fear.(2 Tim 4:2 KJV) Preach the word; be instant in season, out of season; reprove, rebuke, exhort with all longsuffering and doctrine.

(Titus 1:13 KJV) This witness is true. Wherefore rebuke them sharply, that they may be sound in the faith;

(Titus 2:15 KJV) These things speak, and exhort, and rebuke with all authority. Let no man despise thee.

(Heb 12:5 KJV) And ye have forgotten the exhortation which speaketh unto you as unto children, My son, despise not thou the chastening of the Lord, nor faint when thou art rebuked of him:

Mat 5:22 KJV) But I say unto you, That whosoever is angry with his brother without a cause shall be in danger of the judgment: and whosoever shall say to his brother, Raca, shall be in danger of the council: but whosoever shall say, Thou fool, shall be in danger of hell fire.

James 4:1 From whence come wars and fightings among you? come they not hence, even of your lusts that war in your members? :2 Ye lust, and have not: ye kill, and desire to have, and cannot obtain: ye fight and war, yet ye have not, because ye ask not. 3 Ye ask, and receive not, because ye ask amiss, that ye may consume it upon your lusts. 4 Ye adulterers and adulteresses, know ye not that the friendship of the world is enmity with

God? whosoever therefore will be a friend of the world is the enemy of God. 5 Do ye think that the scripture saith in vain, The spirit that dwelleth in us lusteth to envy? 6 But he giveth more grace. Wherefore he saith, God resisteth the proud, but giveth grace unto the humble. 7 Submit yourselves therefore to God. Resist the devil, and he will flee from you. 8 Draw nigh to God, and he will draw nigh to you. Cleanse your hands, ye sinners; and purify your hearts, ye double minded. 9 Be afflicted, and mourn, and weep: let your laughter be turned to mourning, and your joy to heaviness. 10 Humble yourselves in the sight of the Lord, and he shall lift you up.

I was really saddened to note that too many of the abuses I have witnessed were done by bad , greedy people trying to steal , then trying to get other people’s money for themselves, stealing the money, or getting it under false pretenses. The love of more money is still the basis of what many of the wrong doings is, was all about..

God does not at all not allow, accept any human rights, verbal and physical abuses and neither should we.. And Exemplary public exposure of the Bullies, abusers, the bad, guilty persons serves everyone’s best interest next too. God undeniably himself does not show false partialities . Shout the abuses, sins truth from the housetops..

Let me tell you we do not have to accept human rights abuse that is a lie of the devil.. in this world we have the same rights as the bully even the right to see that a bully is punished for abusing us.. God is not ignorant about the injustices inflicted upon his people, nor does he accept any of our human rights abuses without punishing the abusers shortly.. see the Bible book of Esther if you have doubts..

Est 9:25 But when Esther came before the king, he commanded by letters that his wicked device, which he devised against the Jews, should return upon his own head, and that he and his sons should be hanged on the gallows.  http://postedat.wordpress.com/2010/02/11/i-am-a-slave-to-no-man/

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