Bell Canada’s newly introduced “traffic shaping” procedures are lengthening the time it takes to transfer music, videos, software and other large files via the Internet, says a Cobourg businessman and head of the Canadian Association of Internet Providers.
This is causing interference between small Internet providers businesses and their customers, Tom Copeland said. And it’s among the reasons the association has filed a complaint about Bell with the Canadian Radio-Television and Telecommunications Commission (CRTC).
Bell has been given 15 days to reply in the expedited hearing process.
“There is certainly a congestion issue . . . and it’s affecting carriers all across North America,” Mr. Laszlo said.
“We started getting complaints from customers mid-March,” Mr. Copeland said about a problem that has emerged over the past month. “It was a different kind of high-speed complaint,” he said, not the usual trouble with connection, etc.
Complaints centered on an inordinate delay in downloading information after regular business hours. For example, a movie download that would normally take two hours was taking “up 12 hours to download” between 4 p.m. and 2 p.m. – the time Bell’s new “traffic shaping” practices were imposed on its customers, and more particularly, Internet service providers like Mr. Copeland. Internet traffic is being “choked” by Bell, from whom smaller Internet providers like Mr. Copeland’s Northumbria eagle.ca company, purchase wholesale ADSL high-speed Internet capacity to service their customers.
On March 28, Bell released a letter stating it had undertaken the practice to provide a better Internet experience for those using it between 4 p.m. and 2 a.m., Mr. Copeland said. And it stated Bell will no longer sell unlimited use plans but charge by bandwidth use. However, Bell hasn’t said it has a network problem, he said.
Bell and small Internet service providers like those with the Canadian Association of Internet Providers are in competition, selling internet connections to customers.
Bell had until the end of Tuesday to reply to the complaint and then the association has until next Monday, April 21, to respond, Mr. Copeland said. Because of the impact on customers, and the CRTC’s agreement to expedite the hearing, he is hoping for a decision within 30 days of their response. Normally it takes up to six months. “This is serious,” Mr. Copeland said.
“Bell’s approach to Internet congestion is like slowing down traffic in one lane of Highway 401 so that the others can speed up. That only works for a while. At some time you have to add more concrete.” Changing policies might work for Bell in the short term but continued growth in Internet use is a “natural progression,” Mr. Copeland said.
“We can’t stick our head in the sand and think it’s going to go away.” email@example.com
You have fallen for Bell’s misinformation campaign.
to those who agree with bell that throttling is needed because we are all sharing the limited resource, let me ask u: how come some european and asian countries can have 10 to 20 times our bandwdith with no throttling at similar monthly fees? before u believe bell, look at what’s going on around world.
Bell is indeed throttling the last-mile and PVC (ATM) traffic. This is called the Gateway Access Service (GAS) and it bought by independent ISPs for approximately $21 per subscriber. These ISPs have their own Internet transit and do not rely on Bell’s IP network connection to the larger Internet.
I think it’s time to break up the telecom monopoly in Canada. the robber barrons cant be trusted with freedom on the internet. The real solution is to stop adding customers to a congested network, or add infrastructure.
> Hi Guys.. From what I understand Bell only throttles ]p2p apps from 4pm to 2am daily.[/quote]
but from what I know for sure Bell lies in all it does and it is being sued all the time..[
I am still have internet page site access problems .. I can reach 4/5, the last 5 won’t work at all generally.. page connectivity problems and trying to find out why is a real struggle. even the web searches next slow down.. I have no viruses, or spyware for sure too.
Honest,. good people think all others live by the golden rules, in reality that is not so.. 30 percent of all people are bad who should been jail in reality.
I have been in engineering, real estate, and computer business as well,, the biggest crooks I had encountered the last 5 decades were related to computers and real estate, lawyers, and accountants, pastors -prestos, cops, politicians next. I do not have to please anyone.. I am retired, I can’t be fired..
Look I too am up all time of the night and day, sleeping it seems in various hourly shifts, since computer problems, watching my downloads cause they crash often on Torrent and I can tell in reality the speed varies from 30 to 350 during the 24 hour period.. and that is only due to capping. my peak downloads are from 2 am to 7 am, at 350 kbps after that they drop to 30 to 50 all day almost
when I get problems I next need to separate the meat from the bones, the good from the crappy advice I also do get from Bell etc.. reminds me I was to stay home this morning but no drive By bell tech showed up or called me even.
I have talked to many many Bell tech and they almost all lied to me the last few years.. mangers and the president office.. misleading adds, deceptions, lying is a common Bell management proactive as I and others have detailed to Bell in writing, news media, and on the net often too for the last 2 years on my various related sites,
Bell a corporate who’re is already facing a consumer class action suit in Quebec, Ontario and one by Bell’s own distributors for false , misleading advertising, breach of contract… lies.. such is the reality these days too.
First as in our past great discussions I had pointed out that
there is the great advertise download speeds.. assuming no line problems of course
and next there is the U torrents download speeds
and next there is the actual actual files download speeds
then there is the web page opening speeds..
and we know how all these varying separate speeds depend on what?